Experience Manager Jobs in Michigan
Experience Manager jobs in Michigan concentrate in automotive, healthcare, hospitality, and retail sectors, with demand ranging from associate-level coordinators to senior directors of customer experience. Detroit, Grand Rapids, and Ann Arbor lead hiring activity, and established employers such as Ford Motor Company, Beaumont Health, and Meijer maintain ongoing need for experience managers across their corporate and consumer-facing operations. The most in-demand specialties include customer experience design, employee experience, and digital experience strategy. See the openings below and apply to the ones that match your experience.
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Showing 5 of 39+ Experience Manager jobs
Job Description
The ideal Assistant Service Experience Manager candidate is goal-oriented, enthusiastic about the business of fashion and has demonstrated skills in the areas of influencing, collaborating and is committed to driving results and providing an exceptional customer experience.
A day in the life…
Demonstrate ownership of disciplines and process adoption with technology and innovation that enhance the customers experience
Assist the Service Experience Manager in coaching an interactive team of specialists who drive education efforts through influence and coaching to ensure the adoption of new behaviors and processes
Develop relationships with both merchandising and store teams to effectively help lead and integrate change that promotes customer driven initiatives
Assist the Service Experience Manager with financial aspects and budgets to drive efficiencies and continuous improvement within the organization
Assist with protecting security and privacy of customer information including education, compliance and disposition of issues
Perform all Service Experience, Cash Room and Communication procedures as applicable
You own this if you have…
A track record of successful results, for example, strong productivity and achievement of goals
Strong organizational, delegation and follow-through skills
Clear and effective written and verbal communication as well as strong interpersonal skills
The ability to prioritize multiple tasks in a fast paced environment.
Proficiency in multiple operating systems such as, MS Windows, iOS and Android
A high school diploma, or equivalent (preferred)
Pay Range Details
The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations.
Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience.
We’ve got you covered…
Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:
- Medical/Vision, Dental, Retirement and Paid Time Away
- Life Insurance and Disability
- Merchandise Discount and EAP Resources
A few more important points...
The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.
For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site.
Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com.
Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ’s for relevant information and guidelines.
Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.
Nordstrom keeps job postings open for at least one day after the posting date.
© 2026 Nordstrom, Inc
Job Description
The ideal Assistant Service Experience Manager candidate is goal-oriented, enthusiastic about the business of fashion and has demonstrated skills in the areas of influencing, collaborating and is committed to driving results and providing an exceptional customer experience.
A day in the life…
Demonstrate ownership of disciplines and process adoption with technology and innovation that enhance the customers experience
Assist the Service Experience Manager in coaching an interactive team of specialists who drive education efforts through influence and coaching to ensure the adoption of new behaviors and processes
Develop relationships with both merchandising and store teams to effectively help lead and integrate change that promotes customer driven initiatives
Assist the Service Experience Manager with financial aspects and budgets to drive efficiencies and continuous improvement within the organization
Assist with protecting security and privacy of customer information including education, compliance and disposition of issues
Perform all Service Experience, Cash Room and Communication procedures as applicable
You own this if you have…
A track record of successful results, for example, strong productivity and achievement of goals
Strong organizational, delegation and follow-through skills
Clear and effective written and verbal communication as well as strong interpersonal skills
The ability to prioritize multiple tasks in a fast paced environment.
Proficiency in multiple operating systems such as, MS Windows, iOS and Android
A high school diploma, or equivalent (preferred)
Pay Range Details
The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations.
Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience.
We’ve got you covered…
Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:
- Medical/Vision, Dental, Retirement and Paid Time Away
- Life Insurance and Disability
- Merchandise Discount and EAP Resources
A few more important points...
The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.
For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site.
Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com.
Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ’s for relevant information and guidelines.
Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.
Nordstrom keeps job postings open for at least one day after the posting date.
© 2026 Nordstrom, Inc
See All 39 Experience Manager Jobs in Michigan
Find roles in Michigan that match your experience and apply in just a few clicks.
Find Experience Manager JobsExperience Manager Jobs by City in Michigan
Where Michigan roles are concentrated, by current openings.
Experience Manager Job Market in Michigan
A snapshot from current Michigan openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Retail
What Michigan Employers Look For
The qualifications that appear most often in experience manager jobs across Michigan.
- Bachelor's degree in business, marketing, communications, or a related field
- Three or more years of experience in customer experience, UX, or hospitality management
- Demonstrated ability to lead cross-functional teams and manage stakeholder relationships
- Proficiency with CRM platforms, customer feedback tools, and data analysis software
- Strong project management skills with experience in process improvement or service design
- Excellent written and verbal communication skills for executive-level reporting
Experience Manager Jobs in Michigan: Frequently Asked Questions
How do you become a experience manager in Michigan?
Most experience manager roles in Michigan require a bachelor's degree in business, marketing, communications, or a related discipline, and several years of experience in customer service, hospitality, or operations. Michigan does not issue a state license for this role, but employers in healthcare settings may require familiarity with Michigan Department of Health and Human Services patient experience standards. Building a portfolio of measurable improvements, such as increased satisfaction scores or reduced churn, significantly strengthens a Michigan application.
Which companies hire experience managers in Michigan?
Michigan experience manager roles are posted by PetSmart, Five Below, and The Home Depot and others right now, based on current listings on Migrate Mate as of September 2026. Michigan's mix of automotive headquarters, regional health systems, and major retail chains means openings appear consistently across multiple industries throughout the year.
Which Michigan cities have the most experience manager jobs?
Ann Arbor, Troy, and Howell have the most experience manager openings in Michigan. Detroit leads because of its dense concentration of automotive and financial services corporate offices, while Grand Rapids draws demand from Meijer's headquarters and a growing healthcare corridor, and Ann Arbor's university and tech ecosystem generates steady openings in employee and digital experience roles.
Are there remote experience manager jobs in Michigan?
Yes, and they are more common than in many comparable roles, since experience strategy and program management work is often desk-based and collaborative rather than tied to a physical site. About 44% of experience manager openings tied to Michigan are remote or hybrid as of September 2026, reflecting continued flexibility from corporate and tech employers. Roles focused on digital experience design and employee experience analytics tend to carry the most remote availability.
How can I get hired as a experience manager in Michigan with little or no experience?
The most realistic entry path is moving from a customer-facing or operations role, such as retail team lead, patient liaison, or front-desk supervisor, into a coordinator or associate experience manager position. Large Michigan employers like Henry Ford Health and Meijer run structured associate programs and internal development tracks that promote from service roles. Building measurable results in any service or hospitality setting, combined with a Google Project Management Certificate or a customer experience credential, gives Michigan candidates a concrete edge when applying without a traditional background.
Where can I find and apply to experience manager jobs in Michigan?
You can find and apply to experience manager jobs in Michigan on Migrate Mate, which lists current Michigan openings updated regularly. Search the listings, find roles that fit your background and location, and apply directly to the ones that match.
See All 39 Experience Manager Jobs in Michigan
Find roles in Michigan that match your experience and apply in just a few clicks.
Find Experience Manager Jobs