Experience Manager Jobs in North Dakota
Experience Manager jobs in North Dakota are concentrated in Fargo, Bismarck, and Grand Forks, where employers like Sanford Health, Basin Electric Power Cooperative, and Gate City Bank maintain active hiring for this role. Demand is strongest in healthcare patient experience, financial services client experience, and retail or hospitality guest experience. Openings range from entry-level coordinator roles to senior directors overseeing multi-site experience programs. See the openings below and apply to the ones that match your experience.
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Showing 5 of 6+ Experience Manager jobs
Why You Belong Here
At Victoria’s Secret & Co, you’ll join a world-leading specialty retail brand recognized globally for innovation and excellence in lingerie and fashion. You’ll work alongside industry leaders to set the standard for what a retail brand can achieve, placing customers at the center of everything we do to create products and experiences that bring them joy.
We believe everyone deserves a place where they truly belong. We celebrate individuality and know that your passion, experience, and unique perspective strengthen our team and business. Here, you’ll be empowered to perform, grow, and engage through unmatched opportunities to develop your skills, gain real-world experience, and learn from the best in the business.
A Victoria’s Secret & Co Customer Experience Manager is a values-based leader who delivers exceptional customer and associate experiences to grow top line sales. This role reports to the Store Manager.
Primary Responsibility:
The Customer Experience Manager is responsible for driving and growing top-line sales by leading the sales floor, coaching and development of the team, performance management, and selling. In addition, the Customer Experience Manager supports operational excellence through maintaining visual standards, payroll management, and merchandise availability.
Direct Reports as assigned:
Customer Experience Lead(s) and / or Associates
All Store Leadership Team responsibilities include:
- Leading and demonstrating company values within the store.
- Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling.
- Conducting associate observations and associate coaching.
- Displaying an understanding of all associate roles and ensuring all roles work for the good of the team and the customer.
- Linking results to behaviors and actions to drive top-line sales.
- Independently managing labor hours within the store to drive top line sales and profit.
- Owning the overall appearance and presentation of brand by maintaining visual merchandising standards.
- Collaborating with Sales Leadership Teams to ensure seamless communication and execution of required actions of the brand.
- Demonstrating and leading company policy and procedures.
- Additional duties as assigned, including but not limited to: Floorset mapping and execution, Product launch support, onboarding, and shipment processing.
- This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks.
Click here for benefit details related to this position.
Maximum Salary: $28.20
VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors.
- Passion for Victoria’s Secret Brand.
- Ability to improve customer satisfaction and drive customer loyalty.
- Experience reviewing business reports and insights and taking immediate and deliberate action to achieve results.
- A sense of self-awareness with an interest in seeking feedback to improve and develop.
- Experience selecting and developing direct reports to the next level and creating an environment where people do their best work.
- Ability to monitor/track progress and incorporate feedback into decision-making.
- Proven ability to link company strategies to day-to-day activities and inspire a team to deliver total company contribution.
- Experience with influencing cross-functional partners in informal and formal settings to get things done.
- Ability to work nights, weekends, and a flexible schedule.
- Ability to stand for long periods and frequently bend, kneel, and lift.
- Ability to use technology (headsets, mobile devices, computers).
- 3+ years of retail leadership experience preferred.
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links:California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance.
An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual’s race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.
Why You Belong Here
At Victoria’s Secret & Co, you’ll join a world-leading specialty retail brand recognized globally for innovation and excellence in lingerie and fashion. You’ll work alongside industry leaders to set the standard for what a retail brand can achieve, placing customers at the center of everything we do to create products and experiences that bring them joy.
We believe everyone deserves a place where they truly belong. We celebrate individuality and know that your passion, experience, and unique perspective strengthen our team and business. Here, you’ll be empowered to perform, grow, and engage through unmatched opportunities to develop your skills, gain real-world experience, and learn from the best in the business.
A Victoria’s Secret & Co Customer Experience Manager is a values-based leader who delivers exceptional customer and associate experiences to grow top line sales. This role reports to the Store Manager.
Primary Responsibility:
The Customer Experience Manager is responsible for driving and growing top-line sales by leading the sales floor, coaching and development of the team, performance management, and selling. In addition, the Customer Experience Manager supports operational excellence through maintaining visual standards, payroll management, and merchandise availability.
Direct Reports as assigned:
Customer Experience Lead(s) and / or Associates
All Store Leadership Team responsibilities include:
- Leading and demonstrating company values within the store.
- Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling.
- Conducting associate observations and associate coaching.
- Displaying an understanding of all associate roles and ensuring all roles work for the good of the team and the customer.
- Linking results to behaviors and actions to drive top-line sales.
- Independently managing labor hours within the store to drive top line sales and profit.
- Owning the overall appearance and presentation of brand by maintaining visual merchandising standards.
- Collaborating with Sales Leadership Teams to ensure seamless communication and execution of required actions of the brand.
- Demonstrating and leading company policy and procedures.
- Additional duties as assigned, including but not limited to: Floorset mapping and execution, Product launch support, onboarding, and shipment processing.
- This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks.
Click here for benefit details related to this position.
Maximum Salary: $28.20
VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors.
- Passion for Victoria’s Secret Brand.
- Ability to improve customer satisfaction and drive customer loyalty.
- Experience reviewing business reports and insights and taking immediate and deliberate action to achieve results.
- A sense of self-awareness with an interest in seeking feedback to improve and develop.
- Experience selecting and developing direct reports to the next level and creating an environment where people do their best work.
- Ability to monitor/track progress and incorporate feedback into decision-making.
- Proven ability to link company strategies to day-to-day activities and inspire a team to deliver total company contribution.
- Experience with influencing cross-functional partners in informal and formal settings to get things done.
- Ability to work nights, weekends, and a flexible schedule.
- Ability to stand for long periods and frequently bend, kneel, and lift.
- Ability to use technology (headsets, mobile devices, computers).
- 3+ years of retail leadership experience preferred.
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links:California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance.
An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual’s race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.
See All 6 Experience Manager Jobs in North Dakota
Find roles in North Dakota that match your experience and apply in just a few clicks.
Find Experience Manager JobsExperience Manager Jobs by City in North Dakota
Where North Dakota roles are concentrated, by current openings.
Experience Manager Job Market in North Dakota
A snapshot from current North Dakota openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Retail
What North Dakota Employers Look For
The qualifications that appear most often in experience manager jobs across North Dakota.
- Bachelor's degree in business, marketing, communications, or a related field
- Three or more years managing customer or client experience programs
- Demonstrated ability to analyze customer feedback and implement service improvements
- Experience leading cross-functional teams and coordinating with operations or product departments
- Proficiency with CRM platforms and customer satisfaction measurement tools
- Strong written and verbal communication skills for internal reporting and stakeholder presentations
Experience Manager Jobs in North Dakota: Frequently Asked Questions
How do you become a experience manager in North Dakota?
Most experience manager roles in North Dakota require a bachelor's degree in business, marketing, or communications along with several years of customer-facing or operational experience. North Dakota does not require a state-issued license for this role. Employers in Fargo and Bismarck typically look for candidates who have led service improvement initiatives, managed teams, and worked with customer feedback tools. Certifications such as Certified Customer Experience Professional can strengthen a candidacy.
Which companies hire experience managers in North Dakota?
Companies currently hiring experience managers in North Dakota include Victoria's Secret, Ulta, and CVS Health, per current listings on Migrate Mate as of July 2026. North Dakota's largest healthcare systems, regional banks, and energy sector employers are among the most consistent sources of experience manager openings in the state.
Which North Dakota cities have the most experience manager jobs?
Bismarck, Fargo, and Minot have the most experience manager openings in North Dakota. Fargo leads due to its concentration of healthcare, financial services, and technology employers, while Bismarck draws demand from state government agencies, regional health systems, and energy companies headquartered in the capital, and Grand Forks benefits from the University of North Dakota and its affiliated healthcare and research operations.
Are there remote experience manager jobs in North Dakota?
Yes, and a meaningful share exist, particularly in digital, financial services, and technology-adjacent experience roles. About 100% of experience manager openings tied to North Dakota are remote or hybrid as of July 2026, reflecting the desk-based and analytical nature of much of this work. The most remote-compatible functions include voice-of-customer program management, customer journey mapping, and experience strategy roles that do not require on-site team oversight.
How can I get hired as a experience manager in North Dakota with little or no experience?
The most realistic entry path is moving into an experience manager role from a customer service supervisor, account coordinator, or patient relations position at a North Dakota employer. Sanford Health and Essentia Health both run associate and coordinator programs that give candidates exposure to patient experience work without prior manager-level tenure. Building a portfolio of service improvement projects, even from volunteer or internship work, and earning a customer experience certification helps candidates stand out to North Dakota hiring teams.
Where can I find and apply to experience manager jobs in North Dakota?
You can find and apply to experience manager jobs in North Dakota on Migrate Mate, which lists current openings from employers across the state. Search for roles that fit your background and apply directly to the ones that match your experience and location preferences.
See All 6 Experience Manager Jobs in North Dakota
Find roles in North Dakota that match your experience and apply in just a few clicks.
Find Experience Manager Jobs