Field Service Manager Jobs in Maryland
Field Service Manager jobs in Maryland are concentrated in the Baltimore metro, the Washington D.C. suburbs, and the Annapolis corridor, where federal contracting, defense systems, and utilities drive steady demand for technical operations leadership. Major employers with lasting Maryland roots include Leidos, Northrop Grumman, and Baltimore Gas and Electric, all of which regularly seek field service managers with backgrounds in systems integration, facility maintenance, and telecommunications infrastructure. Openings range from front-line supervisory roles to senior district managers overseeing multi-site operations. Find a role that fits below and apply directly.
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Showing 5 of 59+ Field Service Manager jobs
At Quadient, we support businesses of all sizes in their digital transformation and growth journey, unlocking operational efficiency with reliable, secure, and sustainable automation processes.
Our success in delivering innovation and business growth is inspired by the connections our diverse teams create every day, with our clients and each other.
It’s these connections that make Quadient such an exceptional place to grow your career, develop your skills and make a real impact – help our future-focused business lead the way in powering secure and sustainable business connections through digital and physical channels.
Job Description
The Field Technician II will be responsible for installing, servicing, and upgrading equipment at customer locations. This role involves diagnosing technical issues, troubleshooting problems, and ensuring the effective functioning of equipment and controls. Additionally, the Field Technician II will provide training and guidance to customers, configure hardware and embedded software components, and perform routine maintenance on technology equipment.
- Install, service or upgrade equipment onsite at customer locations.
- Configure hardware and embedded software components after installation.
- Perform advanced configuration and servicing of hardware and software business applications.
- Facilitate installations of production equipment with project management teams.
- Diagnose general and advanced technical issues, troubleshoot problems and identify solutions to ensure the effective functioning of equipment and controls.
- Carry out expert-level troubleshooting on large equipment.
- Test equipment to troubleshoot the issues.
- Perform routine maintenance on technology equipment.
- Provide remote support alongside onsite attendance.
- Keep clients apprised of progress during maintenance or a down-system situation.
- Escalate issues in a timely manner.
- Collaborate with customers to understand their requirements and provide appropriate technical recommendations and solutions.
- Provide training and guidance to customers on the proper operation and maintenance of products, including teaching customers how to use the equipment properly.
- Mentor and guide other junior technicians.
- Ensure continuous improvement by sharing knowledge.
- Maintain all tools and equipment used during service calls.
- Manage the stock of replacement parts and equipment.
- Travel to customer sites frequently, up to 100%, holding a valid driver's licence with a clean driving record.
- Lift or move 50 lbs (22 kg), with or without accommodation, within OSHA guidelines.
Qualifications
- 6+ years of experience in Customer Service or equivalent experience, preferred.
- 6+ years of electrical / mechanical installation, troubleshooting and repair experience, preferred.
- Ability in reading technical diagrams, manuals and schematics.
- Proficiency in reading technical diagrams, manuals and schematics, preferred.
- Troubleshooting and repairing both hardware and electronic components, preferred.
PREFERRED SKILLS
- Ability to diagnose and repair base level equipment
- Ability to diagnose and repair mid level equipment
- Able to communicate effectively with customers, sales, and technology teams
- Experience with Mail-related equipment, or parcel lockers a plus
- Strong attention to detail and follow-up skills with the ability to identify and resolve problems
- Ability to problem solve and operate independently
- Strong organizational skills with the ability to multi-task and adapt as priorities change
Knowledge gaps can be filled. Even if you don’t satisfy every single requirement or meet every qualification listed, we still want to hear from you.
Turn your passion into performance. Apply now.
#LI-NB1
Additional Information
This posting is for an existing vacancy. We use AI‑enabled tools to assist with screening and assessing applications. All hiring decisions are reviewed and made by humans.
Rewards & Benefits
- Flexible Work: Embrace a hybrid work model blending office and remote setup for a balanced lifestyle.
- Endless Learning: Access global opportunities for growth through our 24/7 online learning platform.
- Inclusive Community: Join our Empowered Communities and engage in our Philanthropy program.
- Comprehensive Rewards: Enjoy competitive Total Rewards covering wellness, work/life balance, and more, including a generous referral scheme.
- Caring for Wellbeing: Access our complimentary employee assistance program for mental health support.
Smart Work at Quadient
At Quadient, our Smart Work approach fosters connection, collaboration, and innovation while offering flexibility based on role requirements. Whether on-site, hybrid, or remote, our work environments are designed to support productivity and engagement. Hybrid employees balance remote and in-office work, on-site roles contribute daily to our vibrant workplace culture, and remote employees stay connected through virtual collaboration and in-person events. No matter where you work, you’ll be part of a dynamic, people-first community that drives success together.
Be yourself at Quadient
Our values define how we work as a team: Empowerment, Passion, Inspiration and Community. They inspire us to be EPIC. Together. What makes Quadient different is how different we are. We’re a team of individuals with one goal but many perspectives. When you connect with Quadient, you become part of a community that cares - in a culture that embraces differences and values every voice.
We will consider any reasonable modifications to the interview process. If you require any assistance with the application process, please email us at career@quadient.com
Quadient is an Equal Employment Opportunity Employer. *: We firmly believe in zero discrimination in employment on any basis, including race, color, religion, sex, national origin, age, disability, veteran or military status, genetic information, citizenship status, and any other characteristics protected by local, state, or federal law.
People. Connected.
At Quadient, we support businesses of all sizes in their digital transformation and growth journey, unlocking operational efficiency with reliable, secure, and sustainable automation processes.
Our success in delivering innovation and business growth is inspired by the connections our diverse teams create every day, with our clients and each other.
It’s these connections that make Quadient such an exceptional place to grow your career, develop your skills and make a real impact – help our future-focused business lead the way in powering secure and sustainable business connections through digital and physical channels.
Job Description
The Field Technician II will be responsible for installing, servicing, and upgrading equipment at customer locations. This role involves diagnosing technical issues, troubleshooting problems, and ensuring the effective functioning of equipment and controls. Additionally, the Field Technician II will provide training and guidance to customers, configure hardware and embedded software components, and perform routine maintenance on technology equipment.
- Install, service or upgrade equipment onsite at customer locations.
- Configure hardware and embedded software components after installation.
- Perform advanced configuration and servicing of hardware and software business applications.
- Facilitate installations of production equipment with project management teams.
- Diagnose general and advanced technical issues, troubleshoot problems and identify solutions to ensure the effective functioning of equipment and controls.
- Carry out expert-level troubleshooting on large equipment.
- Test equipment to troubleshoot the issues.
- Perform routine maintenance on technology equipment.
- Provide remote support alongside onsite attendance.
- Keep clients apprised of progress during maintenance or a down-system situation.
- Escalate issues in a timely manner.
- Collaborate with customers to understand their requirements and provide appropriate technical recommendations and solutions.
- Provide training and guidance to customers on the proper operation and maintenance of products, including teaching customers how to use the equipment properly.
- Mentor and guide other junior technicians.
- Ensure continuous improvement by sharing knowledge.
- Maintain all tools and equipment used during service calls.
- Manage the stock of replacement parts and equipment.
- Travel to customer sites frequently, up to 100%, holding a valid driver's licence with a clean driving record.
- Lift or move 50 lbs (22 kg), with or without accommodation, within OSHA guidelines.
Qualifications
- 6+ years of experience in Customer Service or equivalent experience, preferred.
- 6+ years of electrical / mechanical installation, troubleshooting and repair experience, preferred.
- Ability in reading technical diagrams, manuals and schematics.
- Proficiency in reading technical diagrams, manuals and schematics, preferred.
- Troubleshooting and repairing both hardware and electronic components, preferred.
PREFERRED SKILLS
- Ability to diagnose and repair base level equipment
- Ability to diagnose and repair mid level equipment
- Able to communicate effectively with customers, sales, and technology teams
- Experience with Mail-related equipment, or parcel lockers a plus
- Strong attention to detail and follow-up skills with the ability to identify and resolve problems
- Ability to problem solve and operate independently
- Strong organizational skills with the ability to multi-task and adapt as priorities change
Knowledge gaps can be filled. Even if you don’t satisfy every single requirement or meet every qualification listed, we still want to hear from you.
Turn your passion into performance. Apply now.
#LI-NB1
Additional Information
This posting is for an existing vacancy. We use AI‑enabled tools to assist with screening and assessing applications. All hiring decisions are reviewed and made by humans.
Rewards & Benefits
- Flexible Work: Embrace a hybrid work model blending office and remote setup for a balanced lifestyle.
- Endless Learning: Access global opportunities for growth through our 24/7 online learning platform.
- Inclusive Community: Join our Empowered Communities and engage in our Philanthropy program.
- Comprehensive Rewards: Enjoy competitive Total Rewards covering wellness, work/life balance, and more, including a generous referral scheme.
- Caring for Wellbeing: Access our complimentary employee assistance program for mental health support.
Smart Work at Quadient
At Quadient, our Smart Work approach fosters connection, collaboration, and innovation while offering flexibility based on role requirements. Whether on-site, hybrid, or remote, our work environments are designed to support productivity and engagement. Hybrid employees balance remote and in-office work, on-site roles contribute daily to our vibrant workplace culture, and remote employees stay connected through virtual collaboration and in-person events. No matter where you work, you’ll be part of a dynamic, people-first community that drives success together.
Be yourself at Quadient
Our values define how we work as a team: Empowerment, Passion, Inspiration and Community. They inspire us to be EPIC. Together. What makes Quadient different is how different we are. We’re a team of individuals with one goal but many perspectives. When you connect with Quadient, you become part of a community that cares - in a culture that embraces differences and values every voice.
We will consider any reasonable modifications to the interview process. If you require any assistance with the application process, please email us at career@quadient.com
Quadient is an Equal Employment Opportunity Employer. *: We firmly believe in zero discrimination in employment on any basis, including race, color, religion, sex, national origin, age, disability, veteran or military status, genetic information, citizenship status, and any other characteristics protected by local, state, or federal law.
People. Connected.
See All 59 Field Service Manager Jobs in Maryland
Find roles in Maryland that match your experience and apply in just a few clicks.
Find Field Service Manager JobsField Service Manager Jobs by City in Maryland
Where Maryland roles are concentrated, by current openings.
Field Service Manager Job Market in Maryland
A snapshot from current Maryland openings, updated as new roles post.
Who's Hiring
What Maryland Employers Look For
The qualifications that appear most often in field service manager jobs across Maryland.
- Bachelor's degree in engineering, business, or a related technical discipline required
- Five or more years of field service or technical operations experience in a relevant industry
- Demonstrated experience managing teams of field technicians or service engineers
- Proficiency with field service management software and work order tracking systems
- Valid driver's license and willingness to travel within a Maryland service territory
- Strong customer-facing communication skills with experience managing service-level agreements
Field Service Manager Jobs in Maryland: Frequently Asked Questions
How do you become a field service manager in Maryland?
Most field service manager roles in Maryland require a bachelor's degree in engineering, business, or a technical field combined with several years of hands-on field service experience. Maryland does not issue a state license specific to this management role, but employers in regulated industries such as HVAC, electrical systems, and medical equipment often expect technicians to hold the relevant Maryland trade or contractor credentials before moving into management. Strong candidates typically advance from senior field technician or service coordinator positions.
How much do field service managers make in Maryland?
Field service managers in Maryland earn a median of about $82,330 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $55,630 for the lowest 10% to over $123,500 for the top 10%. Pay rises with experience, specialty, and employer.
Which companies hire field service managers in Maryland?
Companies currently hiring field service managers in Maryland include Xylem, Tesla, and DaVita, per current listings on Migrate Mate as of October 2026. Maryland's concentration of federal contractors, utility providers, and healthcare technology firms makes it one of the more active states for this role.
Which Maryland cities have the most field service manager jobs?
Baltimore, Frederick, and Annapolis lead for field service manager openings in Maryland. Baltimore anchors demand through its port logistics, utility, and healthcare infrastructure, while the D.C. suburbs of Bethesda, Rockville, and Columbia generate openings through the dense cluster of defense contractors and IT services firms headquartered along the I-270 and Route 1 corridors.
Are there remote field service manager jobs in Maryland?
Yes, but they're rare. Field service management is fundamentally a field-based, hands-on leadership role that typically requires direct oversight of technicians, site visits, and customer presence, which limits full-time remote arrangements. About 29% of field service manager openings tied to Maryland are remote or hybrid as of October 2026, and those positions tend to involve administrative or account management components rather than direct technical supervision.
How can I get hired as a field service manager in Maryland with little or no experience?
The most realistic entry path is to build hands-on field technician experience first, then move into a team lead or service coordinator role before stepping into management. Maryland employers in utilities and defense contracting, such as those in the Baltimore Gas and Electric and Leidos networks, regularly promote from within and often hire associate service coordinators with relevant technical certifications. Earning a credential in your target specialty, whether HVAC, electrical, or IT systems, strengthens your case considerably when competing for that first supervisory opportunity.
Where can I find and apply to field service manager jobs in Maryland?
You can find and apply to field service manager jobs in Maryland on Migrate Mate, which lists current Maryland openings across industries including defense contracting, utilities, healthcare technology, and facilities management. Find roles that fit your background and apply directly to each employer without creating a profile or signing up.
See All 59 Field Service Manager Jobs in Maryland
Find roles in Maryland that match your experience and apply in just a few clicks.
Find Field Service Manager Jobs