Inside Sales Manager Jobs in Idaho

SALES SUPPORT & ADMINISTRATIVE COORDINATOR

Boise Blinds | Boise, Idaho

Full-Time | In-Office | Starting Salary: $52,000+

BUILD SOMETHING. TAKE OWNERSHIP.

Boise Blinds is a growing, high-performing company specializing in premium interior window coverings and motorized exterior shade systems.

We are looking for an exceptional Sales Support & Administrative Coordinator who thrives in a fast-paced environment, takes ownership of responsibilities, and understands that outstanding customer service directly impacts company growth.

This is not a position for someone looking to coast through the workday.

We are building a team of A-players who take pride in their performance, hold themselves accountable, and consistently deliver excellent results.

If you’re organized, dependable, detail-oriented, technologically capable, and enjoy making things happen, we want to hear from you.

SPEED TO LEAD IS A TOP PRIORITY

At Boise Blinds, responding quickly to prospective customers is one of our most important business standards.

Our expectation is to convert new sales inquiries into booked appointments within 10 minutes during normal business hours.

If a customer cannot be reached, the contact attempt and next follow-up action must be documented within that same 10-minute window.

Every lead matters. Every opportunity deserves attention.

We expect someone who understands urgency, follows through, and takes personal responsibility for ensuring potential customers don’t fall through the cracks.

KEY RESPONSIBILITIES

Customer Service & Communication

• Professionally answer incoming calls and manage a multi-line phone system.
• Respond promptly to customer inquiries, emails, and messages.
• Provide an exceptional customer experience from the first interaction.
• Communicate effectively with customers, sales representatives, installers, and management.
• Follow up on outstanding customer requests and unresolved issues.

Sales Support & Lead Management

• Convert incoming leads into scheduled sales appointments.
• Maintain accurate lead records and customer information.
• Schedule appointments efficiently, optimizing routes and travel time for sales representatives.
• Confirm upcoming appointments and communicate scheduling changes.
• Assist with quote follow-ups and customer communication.
• Track outstanding sales opportunities and ensure proper follow-through.
• Support financing applications and customer payment coordination.

Administrative & Office Operations

• Maintain accurate records in Jobber, monday.com, QuickBooks, and other company systems.
• Assist with bookkeeping, invoices, and general administrative responsibilities.
• Coordinate schedules, calendars, and internal communication.
• Perform data entry, document preparation, proofreading, and filing.
• Organize customer documentation and maintain confidentiality.
• Prepare and send customer thank-you cards.
• Assist with occasional company-related errands and pickups.
• Identify operational issues and communicate solutions proactively.

WHAT WE EXPECT FROM AN A-PLAYER

Ownership: You take responsibility for your work and see tasks through to completion without constant reminders.

Urgency: You understand that speed matters, particularly when responding to customers and scheduling appointments.

Accuracy: You pay attention to details and understand the importance of maintaining clean, reliable records.

Judgment: You recognize priorities, solve problems, and know when to escalate issues.

Communication: You communicate professionally, clearly, and promptly with customers and coworkers.

Dependability: You show up consistently, on time, prepared, and ready to contribute.

Accountability: You accept feedback, learn from mistakes, and continuously work to improve.

Teamwork: You support the people around you and understand that the company’s success depends on everyone doing their part.

We maintain high standards because our customers expect excellence, and so do we.

QUALIFICATIONS

• Previous experience in administrative support, inside sales, customer service, or office management preferred.
• Strong organizational and multitasking abilities.
• Excellent verbal and written communication skills.
• Professional phone etiquette and customer service skills.
• Strong computer proficiency and the ability to learn new software quickly.
• Experience with QuickBooks, Microsoft Office, or CRM software preferred.
• Familiarity with Jobber, monday.com, CompanyCam, GoHighLevel, Mailchimp, or AI-powered business tools is a plus.
• Ability to manage multiple priorities in a fast-moving environment.
• Strong attention to detail and commitment to accuracy.
• Bilingual skills are a plus.

WORK SCHEDULE

Monday–Friday | 8:45 AM–5:00 PM

• Employees must be seated, prepared, and ready for customer-facing responsibilities by 9:00 AM.
• This is a full-time, in-office position.
• No required weekends.
• This position supports our office operations and does not require showroom duties.

COMPENSATION & BENEFITS

Starting Salary: $52,000 annually, with opportunities for increases based on performance and growth.

Benefits include:

• Paid Holidays: Thanksgiving Day, the day after Thanksgiving, Christmas Eve, Christmas Day, New Year’s Day, Independence Day, Memorial Day, and Labor Day.
• Paid Time Off: Eight paid PTO days after six months of employment.
• Health Insurance: Boise Blinds pays 50% of the employee’s health insurance premium. Family coverage is not included in the company contribution.
• Retirement: Roth IRA matching contribution up to 3%.
• Career Growth: Opportunity to take on additional responsibilities as Boise Blinds continues to expand.

EXCELLENCE IS THE STANDARD

We believe that great companies are built by great people.

At Boise Blinds, we value individuals who are proactive, accountable, hardworking, and committed to doing things the right way.

We’re looking for someone who wants to contribute to a growing business, make a meaningful impact, and take pride in being part of a high-performing team.

If you’re an A-player who takes ownership, thrives on responsibility, and believes excellence should be the standard, we encourage you to apply.

Pay: $52,000.00 - $62,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Health insurance
• Health savings account
• Paid time off
• Retirement plan

Work Location: In person