Operations Director Jobs in New Hampshire
Operations Director jobs in New Hampshire are concentrated in Manchester, Nashua, and Concord, where employers like BAE Systems, Dartmouth Health, and Fidelity Investments maintain significant operations requiring senior leadership. Demand is strongest in defense manufacturing, healthcare systems, and financial services operations, with active hiring at the director level across multi-site and supply chain management. New Hampshire's mid-size market rewards generalists who can own both strategy and execution without large corporate infrastructure. Scan the live roles below and apply to whichever ones fit.
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Showing 5 of 30+ Operations Director jobs
About North Country Healthcare (NCH):
North Country Healthcare is a non-profit affiliation of four medical facilities, Androscoggin Valley Hospital, North Country Home Health & Hospice Agency, Upper Connecticut Valley Hospital, and Weeks Medical Center, located in the White Mountains Region of New Hampshire. NCH includes numerous physicians and medical providers at multiple locations. This leading comprehensive healthcare network which employs hundreds of highly trained individuals delivers integrated patient care through three community hospitals, specialty clinics, and home health and hospice services. NCH remains committed to the health and well-being of the communities we serve. As a valued team member this role emphasizes advancing High-Reliability Organization (HRO) principles, embedding a culture of safety, accountability, and consistent high performance.
Position Summary:
Adhering to System Values, Service Excellence, and Standards of Behavior, the Director of Revenue Cycle Operations is responsible for providing comprehensive leadership and strategic oversight for all revenue cycle functions within the organization, including Patient Access, Revenue Integrity, Patient Financial Services, and Vendor Management. This position ensures operational efficiency, compliance with regulations, financial performance, and accountability across the system. The Director works closely with managers, team leaders, and technical specialists to align revenue cycle functions with the organization's strategic goals.
Essential Qualifications:
Education:
- A Bachelor's degree in Business Administration, Healthcare Management, or a related field is required, or in lieu of formal education, an additional 8 years of experience in the field is acceptable.
Certification or Licensure:
- Certification in Healthcare Financial Management (CHFP) or Certified Revenue Cycle Executive (CRCE) is preferred.
- All employees and contracted staff will have either successful completion of an American Heart Association* accredited course in Basic Life Support (BLS), or ACLS and PALS combined. (for clinical staff), Heartsaver CPR AED (for nonclinical staff), and renewal on a regular basis. *Refer to the NCH Life Support Certification Policy for position specific requirements.
Skills:
- Strong understanding of payer regulations and reimbursement models.
- Excellent leadership and strategic planning abilities.
- Superior communication and interpersonal skills for effective collaboration across various levels of the organization.
- Ability to develop, monitor, and enforce Key Performance Indicators (KPIs) to meet financial goals.
- Expertise in vendor management and contract oversight.
Work Experience:
- 5-10 years of progressive leadership experience in revenue cycle management within a healthcare setting.
- Proven track record of driving process improvements and achieving financial objectives in revenue cycle operations.
Essential Functions:
- Leadership and Oversight:
- Provide strategic leadership for Revenue Cycle operations across all NCH Entities, clinics, logistics centers, and home health locations.
- Establish standardized policies, procedures, and best practices across the NCH Entities.
- Mentor, support, and evaluate Revenue Cycle managers, supervisors, and technical staff.
- Operational Management:
- Develop, implement, and evaluate policies and procedures that promote efficient, high-quality patient care as well as standardization across NCH Entities.
- Oversee all Revenue Cycle Systems.
- Ensure preventive and corrective maintenance programs are consistently executed and documented.
- Coordinate response to Revenue Cycle -related emergencies, program or platform failures, and infrastructure events.
- Quality and Patient Safety:
- Ensure compliance with healthcare regulations, accreditation standards, and quality improvement initiatives.
- Lead the NCH Facilities toward high reliability, keeping the five principles at the forefront of decision-making: sensitivity to operations, preoccupation with failure, reluctance to simplify, resilience, and deference to expertise.
- Lead Revenue Cycle efforts to monitor and improve patient outcomes, safety, and satisfaction.
- Coordinate with quality improvement teams to address Revenue Cycle issues and identify opportunities for process improvement.
- Regulatory Compliance and Life Safety:
- Ensure compliance with all regulatory agencies; Federal, State and Local.
- Coordinate Revenue Cycle related accreditation surveys and regulatory inspections, ensuring that all necessary documentation and processes are in place.
- Serve as Revenue Cycle system lead for assigned committees and programs.
- Ensure all NCH Revenue Cycle Entities infrastructure supports operations during emergency events.
- Participate in drills, exercises, and after-action reviews.
- Ensure NCH Revenue Cycle Entities are compliant with licensure, certification and inspections.
- Strategic Planning and Growth:
- Lead Revenue Cycle system-wide capital planning, prioritization, and execution.
- Collaborate with finance on Revenue Cycle capital budgets and long-range facility planning while contributing to organizational strategic planning related to facilities, infrastructure, and growth.
- Collaborate with leadership, safety, infection prevention, IT, and supply chain teams, etc.
- Monitor industry trends and make recommendations for programmatic changes or innovations.
- Support affiliate Revenue Cycle and departments as needed.
- Budgeting and Financial Management:
- In collaboration with direct reports, develop and manage budgets, ensuring cost-effective and resource-efficient operations.
- Monitor departmental financial performance, identify energy reduction, sustainability, and cost-saving initiatives.
- Ensure financial accountability and the alignment of Revenue Cycle services with organizational financial goals.
- Develop, implement, and evaluate Revenue Cycle -wide contracts and agreements with supply chain and compliance.
- Staffing and Development:
- Collaborate with direct reports and Human Resources on recruitment, retention, and development initiatives for Facilities department staff.
- Provide mentorship and professional development opportunities for direct reports and their staff.
- Evaluate staffing needs and ensure the appropriate allocation of resources to meet organizational demands.
- Ensuring business continuity through successful succession planning.
- Other:
- Performs additional duties as assigned.
Work Environment Considerations:
Physical Demands and Work Environment:
(Dependent on Position: Only required for Women Services staff, Central Sterile staff, and Laboratory Staff)
Mental Demands:
- Ability to maintain sustained concentration and attention to detail for extended periods while performing hands-on patient care and operational tasks.
- Ability to assess, interpret, and respond appropriately to changing patient conditions, environmental factors, and safety concerns in a fast-paced healthcare environment.
- Ability to exercise sound judgment, critical thinking, and problem-solving skills during routine and emergency situations.
- Ability to prioritize multiple tasks simultaneously while meeting productivity, quality, and patient care expectations.
- Ability to communicate effectively and professionally with patients, families, physicians, and interdisciplinary team members through verbal, written, and auditory methods.
- Ability to comprehend, retain, and apply complex instructions, policies, procedures, and technical information.
- Ability to perform work requiring frequent mental alertness, situational awareness, and coordination while standing, walking, lifting, and using fine motor skills for prolonged periods.
- Ability to adapt to interruptions, changing workflows, varying patient volumes, and evolving clinical priorities with professionalism and composure.
- Ability to work safely and effectively in environments involving exposure to body fluids, chemicals, medical equipment, and other healthcare-related hazards while adhering to infection prevention and safety protocols.
- Ability to accurately distinguish colors, sounds, visual cues, and monitor readings necessary for safe patient care and equipment operation.
- Ability to maintain emotional stability, professionalism, and effective interpersonal interactions during stressful, sensitive, or physically demanding situations.
- Ability to collaborate effectively as part of a multidisciplinary healthcare team while maintaining confidentiality and compliance with organizational standards.
North Country Healthcare is committed to providing equal employment opportunities to all applicants and employees. North Country Healthcare and its affiliates do not exclude people or treat them differently because of race, color, national origin, age, disability or any other protected class. Employment decisions are made based on job related qualifications, skills, and business needs, and without unlawful discrimination in accordance with applicable federal, state, and local laws.
North Country Healthcare provides reasonable accommodation to qualified individuals with disabilities and to individuals with sincerely held religious beliefs, as required by law. Applicants who require reasonable accommodation to complete the application process, participate in interviews, or undergo pre-employment testing should contact NCHRecruiting@northcountryhealth.org.
About North Country Healthcare (NCH):
North Country Healthcare is a non-profit affiliation of four medical facilities, Androscoggin Valley Hospital, North Country Home Health & Hospice Agency, Upper Connecticut Valley Hospital, and Weeks Medical Center, located in the White Mountains Region of New Hampshire. NCH includes numerous physicians and medical providers at multiple locations. This leading comprehensive healthcare network which employs hundreds of highly trained individuals delivers integrated patient care through three community hospitals, specialty clinics, and home health and hospice services. NCH remains committed to the health and well-being of the communities we serve. As a valued team member this role emphasizes advancing High-Reliability Organization (HRO) principles, embedding a culture of safety, accountability, and consistent high performance.
Position Summary:
Adhering to System Values, Service Excellence, and Standards of Behavior, the Director of Revenue Cycle Operations is responsible for providing comprehensive leadership and strategic oversight for all revenue cycle functions within the organization, including Patient Access, Revenue Integrity, Patient Financial Services, and Vendor Management. This position ensures operational efficiency, compliance with regulations, financial performance, and accountability across the system. The Director works closely with managers, team leaders, and technical specialists to align revenue cycle functions with the organization's strategic goals.
Essential Qualifications:
Education:
- A Bachelor's degree in Business Administration, Healthcare Management, or a related field is required, or in lieu of formal education, an additional 8 years of experience in the field is acceptable.
Certification or Licensure:
- Certification in Healthcare Financial Management (CHFP) or Certified Revenue Cycle Executive (CRCE) is preferred.
- All employees and contracted staff will have either successful completion of an American Heart Association* accredited course in Basic Life Support (BLS), or ACLS and PALS combined. (for clinical staff), Heartsaver CPR AED (for nonclinical staff), and renewal on a regular basis. *Refer to the NCH Life Support Certification Policy for position specific requirements.
Skills:
- Strong understanding of payer regulations and reimbursement models.
- Excellent leadership and strategic planning abilities.
- Superior communication and interpersonal skills for effective collaboration across various levels of the organization.
- Ability to develop, monitor, and enforce Key Performance Indicators (KPIs) to meet financial goals.
- Expertise in vendor management and contract oversight.
Work Experience:
- 5-10 years of progressive leadership experience in revenue cycle management within a healthcare setting.
- Proven track record of driving process improvements and achieving financial objectives in revenue cycle operations.
Essential Functions:
- Leadership and Oversight:
- Provide strategic leadership for Revenue Cycle operations across all NCH Entities, clinics, logistics centers, and home health locations.
- Establish standardized policies, procedures, and best practices across the NCH Entities.
- Mentor, support, and evaluate Revenue Cycle managers, supervisors, and technical staff.
- Operational Management:
- Develop, implement, and evaluate policies and procedures that promote efficient, high-quality patient care as well as standardization across NCH Entities.
- Oversee all Revenue Cycle Systems.
- Ensure preventive and corrective maintenance programs are consistently executed and documented.
- Coordinate response to Revenue Cycle -related emergencies, program or platform failures, and infrastructure events.
- Quality and Patient Safety:
- Ensure compliance with healthcare regulations, accreditation standards, and quality improvement initiatives.
- Lead the NCH Facilities toward high reliability, keeping the five principles at the forefront of decision-making: sensitivity to operations, preoccupation with failure, reluctance to simplify, resilience, and deference to expertise.
- Lead Revenue Cycle efforts to monitor and improve patient outcomes, safety, and satisfaction.
- Coordinate with quality improvement teams to address Revenue Cycle issues and identify opportunities for process improvement.
- Regulatory Compliance and Life Safety:
- Ensure compliance with all regulatory agencies; Federal, State and Local.
- Coordinate Revenue Cycle related accreditation surveys and regulatory inspections, ensuring that all necessary documentation and processes are in place.
- Serve as Revenue Cycle system lead for assigned committees and programs.
- Ensure all NCH Revenue Cycle Entities infrastructure supports operations during emergency events.
- Participate in drills, exercises, and after-action reviews.
- Ensure NCH Revenue Cycle Entities are compliant with licensure, certification and inspections.
- Strategic Planning and Growth:
- Lead Revenue Cycle system-wide capital planning, prioritization, and execution.
- Collaborate with finance on Revenue Cycle capital budgets and long-range facility planning while contributing to organizational strategic planning related to facilities, infrastructure, and growth.
- Collaborate with leadership, safety, infection prevention, IT, and supply chain teams, etc.
- Monitor industry trends and make recommendations for programmatic changes or innovations.
- Support affiliate Revenue Cycle and departments as needed.
- Budgeting and Financial Management:
- In collaboration with direct reports, develop and manage budgets, ensuring cost-effective and resource-efficient operations.
- Monitor departmental financial performance, identify energy reduction, sustainability, and cost-saving initiatives.
- Ensure financial accountability and the alignment of Revenue Cycle services with organizational financial goals.
- Develop, implement, and evaluate Revenue Cycle -wide contracts and agreements with supply chain and compliance.
- Staffing and Development:
- Collaborate with direct reports and Human Resources on recruitment, retention, and development initiatives for Facilities department staff.
- Provide mentorship and professional development opportunities for direct reports and their staff.
- Evaluate staffing needs and ensure the appropriate allocation of resources to meet organizational demands.
- Ensuring business continuity through successful succession planning.
- Other:
- Performs additional duties as assigned.
Work Environment Considerations:
Physical Demands and Work Environment:
(Dependent on Position: Only required for Women Services staff, Central Sterile staff, and Laboratory Staff)
Mental Demands:
- Ability to maintain sustained concentration and attention to detail for extended periods while performing hands-on patient care and operational tasks.
- Ability to assess, interpret, and respond appropriately to changing patient conditions, environmental factors, and safety concerns in a fast-paced healthcare environment.
- Ability to exercise sound judgment, critical thinking, and problem-solving skills during routine and emergency situations.
- Ability to prioritize multiple tasks simultaneously while meeting productivity, quality, and patient care expectations.
- Ability to communicate effectively and professionally with patients, families, physicians, and interdisciplinary team members through verbal, written, and auditory methods.
- Ability to comprehend, retain, and apply complex instructions, policies, procedures, and technical information.
- Ability to perform work requiring frequent mental alertness, situational awareness, and coordination while standing, walking, lifting, and using fine motor skills for prolonged periods.
- Ability to adapt to interruptions, changing workflows, varying patient volumes, and evolving clinical priorities with professionalism and composure.
- Ability to work safely and effectively in environments involving exposure to body fluids, chemicals, medical equipment, and other healthcare-related hazards while adhering to infection prevention and safety protocols.
- Ability to accurately distinguish colors, sounds, visual cues, and monitor readings necessary for safe patient care and equipment operation.
- Ability to maintain emotional stability, professionalism, and effective interpersonal interactions during stressful, sensitive, or physically demanding situations.
- Ability to collaborate effectively as part of a multidisciplinary healthcare team while maintaining confidentiality and compliance with organizational standards.
North Country Healthcare is committed to providing equal employment opportunities to all applicants and employees. North Country Healthcare and its affiliates do not exclude people or treat them differently because of race, color, national origin, age, disability or any other protected class. Employment decisions are made based on job related qualifications, skills, and business needs, and without unlawful discrimination in accordance with applicable federal, state, and local laws.
North Country Healthcare provides reasonable accommodation to qualified individuals with disabilities and to individuals with sincerely held religious beliefs, as required by law. Applicants who require reasonable accommodation to complete the application process, participate in interviews, or undergo pre-employment testing should contact NCHRecruiting@northcountryhealth.org.
See All 30 Operations Director Jobs in New Hampshire
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Find Operations Director JobsOperations Director Jobs by City in New Hampshire
Where New Hampshire roles are concentrated, by current openings.
Operations Director Job Market in New Hampshire
A snapshot from current New Hampshire openings, updated as new roles post.
Who's Hiring
What New Hampshire Employers Look For
The qualifications that appear most often in operations director jobs across New Hampshire.
- Bachelor's degree in business administration, operations management, or a related field required
- Seven or more years of progressive operations leadership experience in a relevant industry
- Demonstrated experience managing cross-functional teams and departmental budgets at scale
- Proficiency with ERP systems such as SAP, Oracle, or Microsoft Dynamics
- Strong record of process improvement using Lean, Six Sigma, or similar methodologies
- Excellent communication skills for reporting to C-suite and coordinating with frontline managers
Operations Director Jobs in New Hampshire: Frequently Asked Questions
How do you become a operations director in New Hampshire?
Most operations directors in New Hampshire follow a path that starts with a bachelor's degree in business, operations management, engineering, or a related field, followed by progressive management roles in their target industry. New Hampshire does not require a state-issued license specifically for operations directors, but employers in regulated sectors like healthcare or defense often expect industry certifications such as Lean Six Sigma or Project Management Professional credentials. Building experience through operations manager or senior manager roles at New Hampshire manufacturers, hospital systems, or financial firms is the most direct route.
Which companies hire operations directors in New Hampshire?
New Hampshire operations director roles are posted by BridgePoint Associates, Infor, and Merck and others right now, based on current listings on Migrate Mate as of November 2026. New Hampshire's defense, healthcare, and financial services sectors drive the most consistent hiring at the director level.
Which New Hampshire cities have the most operations director jobs?
Nashua, Manchester, and Portsmouth have the most operations director openings in New Hampshire. Manchester anchors the market as the state's largest city and home to major defense contractors and healthcare networks, while Nashua's dense concentration of technology and manufacturing employers drives strong demand, and Concord's role as the state capital brings consistent openings in government-adjacent and healthcare administration operations.
Are there remote operations director jobs in New Hampshire?
Yes, but they're less common than in purely analytical roles, because operations directors typically need on-site presence to manage facilities, teams, and supply chains. About 75% of operations director openings tied to New Hampshire are remote or hybrid as of November 2026, with hybrid arrangements more frequent than fully remote. Strategic planning, reporting, and vendor management functions are the parts of the role most likely to be performed off-site.
How can I get hired as a operations director in New Hampshire with little or no experience?
The most realistic entry path is moving up from an operations manager or plant manager role within a New Hampshire employer rather than applying to director positions directly. Large employers like Dartmouth Health and BAE Systems hire operations managers and department supervisors who can develop into director roles over time. Earning a Lean Six Sigma Green Belt or a Project Management Professional credential significantly strengthens a candidacy. Lateral moves from supply chain, logistics, or quality assurance management into operations leadership are also common stepping stones in New Hampshire's manufacturing and healthcare sectors.
Where can I find and apply to operations director jobs in New Hampshire?
You can find and apply to operations director jobs in New Hampshire on Migrate Mate, which lists current openings across the state. Search the available roles, identify the ones that match your background and target industry, and apply directly to the positions that fit.
See All 30 Operations Director Jobs in New Hampshire
Find roles in New Hampshire that match your experience and apply in just a few clicks.
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