Operations Jobs in Boca Raton, FL
Operations jobs in Boca Raton are in strong demand across the city's Midtown corridor, Town Center business district, and the Arvida Parkway employer cluster, with openings in healthcare administration, financial services, and technology. Employers hiring right now include Florida Atlantic University, Crisis24, and Collectors. Find a role that fits below and apply directly.
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The Field Operations Supervisor is responsible for ensuring that core service and/or security technicians are providing residential and/or security customers a quality installation and service experience, through proper training, supervision, QC, equipping in a productive process driven manner.
RESPONSIBILITIES:
- Daily supervision of field service and/or alarm technicians to ensure on time, productive system installations and servicing.
- Find opportunities to improve efficiency, discuss get buy in and approval to institute with measurable.
- Performance management to KPI’s and goals.
- Set up of and implementation of process, operation or technical field changes to achieve goals.
- Remote service and customer education on escalations from Inside Support tech to avoid truck rolls.
- Review tech routing and assignments to maximize efficiency and service.
- May review commercial sales of access control, surveillance and security systems prior to installation.
- Weekly reports of service and installation stats to help pinpoint areas for training, improvement etc.
- Handle technical customer escalations of service issues if field visit is necessary.
- Receive, review and send technicians payroll / timekeeping and on-call reports to GM by deadline.
- Receive and respond to internal customer needs for confirmation on COPS data confirmations.
- Give input on project planning and budgeting for upcoming large projects.
- Willing and able in emergency situations to jump in and do installation or service on all systems.
- Other duties as assigned.
MINIMUM QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
- At least five years of experience in Service, Installation and supervision of field personnel of core services. Experience with security systems strongly preferred.
- High School Diploma or equivalent required, Associates Degree in Internet Technologies or Engineering is preferred
- Ability to lead, team build and support field technicians doing installation and service of all systems
- At least two years’ experience with Hotwire core services and Access Control systems, Camera systems and IP communications
- Must have active and clean, non-restrictive, state issued driver’s license in State where hired.
- Must be comfortable working on a ladder and all heights
- Ability to work days, weekends, evenings and holidays and participate with on-call rotation as needed
BENEFITS:
We truly appreciate and value all our employees and show our appreciation by offering a wide range of benefits, including:
- Comprehensive Healthcare/Dental/Vision Plans
- 401K Retirement Plan with Company Match
- Paid Vacation, Sick Time, and Additional Holidays (including your Birthday!)
- Paid Volunteer Time
- Paid Parental Leave
- Hotwire Service Discounts – for employees who live on a property serviced by Hotwire. Discounted service offerings are provided for high-speed internet, video service, phone, and security service
- Employee Referral Bonuses
- Exclusive Entertainment Discounts/Perks
Hotwire provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
The Field Operations Supervisor is responsible for ensuring that core service and/or security technicians are providing residential and/or security customers a quality installation and service experience, through proper training, supervision, QC, equipping in a productive process driven manner.
RESPONSIBILITIES:
- Daily supervision of field service and/or alarm technicians to ensure on time, productive system installations and servicing.
- Find opportunities to improve efficiency, discuss get buy in and approval to institute with measurable.
- Performance management to KPI’s and goals.
- Set up of and implementation of process, operation or technical field changes to achieve goals.
- Remote service and customer education on escalations from Inside Support tech to avoid truck rolls.
- Review tech routing and assignments to maximize efficiency and service.
- May review commercial sales of access control, surveillance and security systems prior to installation.
- Weekly reports of service and installation stats to help pinpoint areas for training, improvement etc.
- Handle technical customer escalations of service issues if field visit is necessary.
- Receive, review and send technicians payroll / timekeeping and on-call reports to GM by deadline.
- Receive and respond to internal customer needs for confirmation on COPS data confirmations.
- Give input on project planning and budgeting for upcoming large projects.
- Willing and able in emergency situations to jump in and do installation or service on all systems.
- Other duties as assigned.
MINIMUM QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
- At least five years of experience in Service, Installation and supervision of field personnel of core services. Experience with security systems strongly preferred.
- High School Diploma or equivalent required, Associates Degree in Internet Technologies or Engineering is preferred
- Ability to lead, team build and support field technicians doing installation and service of all systems
- At least two years’ experience with Hotwire core services and Access Control systems, Camera systems and IP communications
- Must have active and clean, non-restrictive, state issued driver’s license in State where hired.
- Must be comfortable working on a ladder and all heights
- Ability to work days, weekends, evenings and holidays and participate with on-call rotation as needed
BENEFITS:
We truly appreciate and value all our employees and show our appreciation by offering a wide range of benefits, including:
- Comprehensive Healthcare/Dental/Vision Plans
- 401K Retirement Plan with Company Match
- Paid Vacation, Sick Time, and Additional Holidays (including your Birthday!)
- Paid Volunteer Time
- Paid Parental Leave
- Hotwire Service Discounts – for employees who live on a property serviced by Hotwire. Discounted service offerings are provided for high-speed internet, video service, phone, and security service
- Employee Referral Bonuses
- Exclusive Entertainment Discounts/Perks
Hotwire provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
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Find Operations JobsOperations Job Market in Boca Raton
Who's Hiring
Top Industries Hiring
- Education
Operations Jobs in Boca Raton: Frequently Asked Questions
How do I get a operations job in Boca Raton?
Focus your search on Boca Raton's three dominant hiring sectors: healthcare operations, financial services back-office, and technology company operations teams concentrated around Town Center and the Arvida Parkway corridor. Employers here value candidates who can demonstrate process improvement experience, vendor coordination, and familiarity with regulated industry environments. Tailoring your resume to show measurable efficiency gains and cross-functional coordination gives you a clear edge in this market.
Which companies hire operationss in Boca Raton?
Companies currently hiring operationss in Boca Raton include Florida Atlantic University, Crisis24, and Collectors, per current listings on Migrate Mate as of November 2026. Boca Raton's employer mix skews toward established financial services firms, regional healthcare networks, and mid-size technology companies, many of which maintain dedicated operations teams at their South Florida headquarters.
Are there remote operations jobs in Boca Raton?
Yes, though availability depends heavily on the role, with desk-based and analytical operations positions far more remote-friendly than hands-on facilities or logistics roles. About 73% of operations openings tied to Boca Raton are remote or hybrid as of November 2026, reflecting the city's concentration of office-based employers. Data operations, procurement coordination, and process analytics roles are the most likely to carry remote flexibility locally.
How can I get a operations job in Boca Raton with little or no experience?
The most realistic entry path in Boca Raton is through operations coordinator or administrative associate roles at the city's large healthcare organizations and financial services firms, which regularly hire entry-level candidates and promote internally. Regional logistics companies and property management groups in the Midtown and Town Center areas also bring on operations assistants without requiring prior management experience. Certifications in process improvement and a demonstrated ability to handle vendor or scheduling workflows help candidates stand out at the local entry level.
Which industries hire the most operationss in Boca Raton?
Most operations openings in Boca Raton sit in Education, per current listings on Migrate Mate as of November 2026. Boca Raton's role as a South Florida hub for healthcare administration, financial back-office functions, and regional technology company headquarters means those sectors generate a consistent and recurring need for operations talent.
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