Patient Services Manager Jobs in Indiana
Patient Services Manager jobs in Indiana are concentrated in Indianapolis, Fort Wayne, and South Bend, where major health systems such as Indiana University Health, Ascension St. Vincent, and Parkview Health maintain large administrative and clinical operations. Demand is steady at both coordinator and director-level roles, with the strongest openings in patient access, revenue cycle management, and care coordination. Find a role that fits below and apply directly.
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Midwest Eye Consultants is looking for a Patient Service Manager to lead our front-office team in Auburn. This is a hands-on leadership opportunity that partners with the Practice Manager to keep the practice running smoothly and provide an exceptional experience for every patient.
This role is ideal for someone who is ready to take the next step in their career, enjoys coaching and developing others, and wants to make a meaningful impact in a patient-focused healthcare environment.
What You'll Do:
Lead, coach, and support front-office team members in their day-to-day responsibilities.
Create staff schedules, review timecards, and help ensure attendance and company policies are followed.
Support onboarding, training, and ongoing employee development.
Foster a positive, collaborative culture where team members feel supported and accountable.
Oversee patient check-in and check-out and help ensure a smooth patient flow.
Build positive relationships with patients and address service concerns professionally and effectively.
Serve as a role model for exceptional customer service.
Support clinical operations when needed, including chart preparation and patient testing.
Coordinate daily front-office operations and ensure processes are completed accurately and efficiently.
Support end-of-day procedures, cash handling, deposits, bank runs, insurance filing, claim follow-up, and accounts receivable activities.
Monitor key performance indicators and help identify opportunities to improve efficiency and practice performance.
Partner with the Practice Manager and physicians to support practice goals and growth.
Help ensure compliance with HIPAA, company policies, and applicable regulatory requirements.
Maintain a professional, organized, and welcoming environment for patients and staff.
Identify problems, take initiative, and help implement practical solutions.
What We Need:
Required:
High school diploma or equivalent.
- Preferred:
-
Previous supervisory or management experience.
Healthcare, medical office, optometry, or ophthalmology experience.
Associate's or Bachelor's degree.
Who We're Looking For:
A confident, supportive leader who enjoys developing others.
Organized and able to manage multiple priorities.
A strong communicator and problem-solver.
Patient-focused with a genuine commitment to excellent service.
Comfortable working with performance metrics and operational goals.
Dependable, adaptable, and comfortable in a fast-paced environment.
Able to build strong relationships with patients, physicians, coworkers, and support teams.
- No two days are exactly alike. If you enjoy being the person who keeps things moving, supports your team, solves problems, and makes sure patients receive outstanding service, this could be the opportunity you've been looking for.
What We Offer:
Salary starting at $35,600 annually based on relevant knowledge and experience
6.5 paid holidays + 2 floating holidays each year
Approximately 8 days of PTO during your first year
Comprehensive benefits, including medical, dental, vision, and 401(k)
Company-paid certification programs with opportunities for professional development and wage increases upon successful completion
Career advancement opportunities throughout the organization, including pathways into expanded leadership and management roles
A supportive team environment committed to growth, development, and exceptional patient care
Ready to Take the Next Step?
If you're ready to bring your leadership skills to a team that makes a difference in patients' lives every day, we'd love to meet you.
Education
Required- High School or better
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
Midwest Eye Consultants is looking for a Patient Service Manager to lead our front-office team in Auburn. This is a hands-on leadership opportunity that partners with the Practice Manager to keep the practice running smoothly and provide an exceptional experience for every patient.
This role is ideal for someone who is ready to take the next step in their career, enjoys coaching and developing others, and wants to make a meaningful impact in a patient-focused healthcare environment.
What You'll Do:
Lead, coach, and support front-office team members in their day-to-day responsibilities.
Create staff schedules, review timecards, and help ensure attendance and company policies are followed.
Support onboarding, training, and ongoing employee development.
Foster a positive, collaborative culture where team members feel supported and accountable.
Oversee patient check-in and check-out and help ensure a smooth patient flow.
Build positive relationships with patients and address service concerns professionally and effectively.
Serve as a role model for exceptional customer service.
Support clinical operations when needed, including chart preparation and patient testing.
Coordinate daily front-office operations and ensure processes are completed accurately and efficiently.
Support end-of-day procedures, cash handling, deposits, bank runs, insurance filing, claim follow-up, and accounts receivable activities.
Monitor key performance indicators and help identify opportunities to improve efficiency and practice performance.
Partner with the Practice Manager and physicians to support practice goals and growth.
Help ensure compliance with HIPAA, company policies, and applicable regulatory requirements.
Maintain a professional, organized, and welcoming environment for patients and staff.
Identify problems, take initiative, and help implement practical solutions.
What We Need:
Required:
High school diploma or equivalent.
- Preferred:
-
Previous supervisory or management experience.
Healthcare, medical office, optometry, or ophthalmology experience.
Associate's or Bachelor's degree.
Who We're Looking For:
A confident, supportive leader who enjoys developing others.
Organized and able to manage multiple priorities.
A strong communicator and problem-solver.
Patient-focused with a genuine commitment to excellent service.
Comfortable working with performance metrics and operational goals.
Dependable, adaptable, and comfortable in a fast-paced environment.
Able to build strong relationships with patients, physicians, coworkers, and support teams.
- No two days are exactly alike. If you enjoy being the person who keeps things moving, supports your team, solves problems, and makes sure patients receive outstanding service, this could be the opportunity you've been looking for.
What We Offer:
Salary starting at $35,600 annually based on relevant knowledge and experience
6.5 paid holidays + 2 floating holidays each year
Approximately 8 days of PTO during your first year
Comprehensive benefits, including medical, dental, vision, and 401(k)
Company-paid certification programs with opportunities for professional development and wage increases upon successful completion
Career advancement opportunities throughout the organization, including pathways into expanded leadership and management roles
A supportive team environment committed to growth, development, and exceptional patient care
Ready to Take the Next Step?
If you're ready to bring your leadership skills to a team that makes a difference in patients' lives every day, we'd love to meet you.
Education
Required- High School or better
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
See All 32 Patient Services Manager Jobs in Indiana
Find roles in Indiana that match your experience and apply in just a few clicks.
Find Patient Services Manager JobsPatient Services Manager Jobs by City in Indiana
Where Indiana roles are concentrated, by current openings.
Patient Services Manager Job Market in Indiana
A snapshot from current Indiana openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Healthcare & Medical Services
What Indiana Employers Look For
The qualifications that appear most often in patient services manager jobs across Indiana.
- Bachelor's degree in healthcare administration, business, or a related field required
- Minimum two to four years of experience in healthcare or patient services operations
- Proficiency with electronic health record systems such as Epic or Cerner
- Strong knowledge of insurance verification, prior authorizations, and billing workflows
- Demonstrated leadership experience managing front-desk or patient access teams
- Familiarity with HIPAA compliance and Indiana-specific patient privacy regulations
Patient Services Manager Jobs in Indiana: Frequently Asked Questions
How do you become a patient services manager in Indiana?
The most direct path is a bachelor's degree in healthcare administration, business administration, or a related field, followed by experience in patient access or medical office roles. Indiana does not require a state-issued license specific to patient services management, but many employers prefer or require a Certified Healthcare Access Manager credential through the National Association of Healthcare Access Management. Building experience in billing, scheduling, or insurance verification at Indiana hospitals or outpatient clinics positions candidates well.
Which companies hire patient services managers in Indiana?
Indiana patient services manager roles are posted by Eskenazi Health, Midwest Eye Consultants, and Beacon Health System and others right now, based on current listings on Migrate Mate as of October 2026. Indiana's large integrated health systems and regional hospital networks are the most consistent sources of full-time openings in this role.
Which Indiana cities have the most patient services manager jobs?
Indianapolis, Fort Wayne, and Elkhart have the most patient services manager openings in Indiana. Indianapolis dominates because it is home to Indiana University Health's flagship campus, multiple Ascension facilities, and a dense concentration of specialty clinics, while Fort Wayne and South Bend draw consistent demand from Parkview Health and Beacon Health System, which both operate large multi-site networks in those metros.
Are there remote patient services manager jobs in Indiana?
Yes, but they're limited. Patient services managers often oversee on-site staff, handle in-person patient interactions, and coordinate across departments, which keeps most roles facility-based. About 17% of patient services manager openings tied to Indiana are remote or hybrid as of October 2026, and the roles most likely to offer flexibility are those focused on revenue cycle oversight, utilization management, or telehealth program coordination rather than direct front-desk leadership.
How can I get hired as a patient services manager in Indiana with little or no experience?
The most realistic entry path is starting as a patient access representative, medical receptionist, or patient care coordinator at a large Indiana health system such as Indiana University Health or Ascension St. Vincent, both of which post associate-level roles that build the billing, scheduling, and EHR skills employers require for management. Completing a Certified Healthcare Access Associate credential while in an entry role signals readiness for a supervisory track. Internal promotions from team lead or senior coordinator positions are the most common route into a patient services manager title at Indiana's major networks.
Where can I find and apply to patient services manager jobs in Indiana?
You can find and apply to patient services manager jobs in Indiana on Migrate Mate, which lists current Indiana openings across health systems, outpatient clinics, and specialty practices. Find roles that fit your experience and location, then apply directly to the employer through each listing.
See All 32 Patient Services Manager Jobs in Indiana
Find roles in Indiana that match your experience and apply in just a few clicks.
Find Patient Services Manager Jobs