Patient Services Manager Jobs in Maryland
Patient Services Manager jobs in Maryland concentrate in hospital systems, outpatient care networks, and specialty clinics, with demand at every level from frontline coordinator to senior operations lead. The busiest hiring markets are Baltimore, Rockville, and Annapolis, where large employers like Johns Hopkins Medicine, University of Maryland Medical System, and MedStar Health maintain deep management pipelines. The most in-demand sub-areas are ambulatory care, patient access operations, and care coordination. Find a role that fits below and apply directly.
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Showing 5 of 14+ Patient Services Manager jobs
Build What Matters Most—Families, Futures, and Your Career
Enjoy meaningful work while contributing to an organization that changes lives every day. US Fertility, the nation’s leading partnership of physician-led fertility practices, is redefining what it means to build a career in reproductive medicine.
Our team members choose to build their career home at US Fertility because of the hope we inspire in our patients, the lives we help bring into the world, and the culture of excellence we foster across our organization. We share a deep commitment to continuously improving the patient experience and advancing research and development in one of the most dynamic and impactful fields of medicine.
Through our national network of premier fertility centers—including Shady Grove Fertility—we combine clinical expertise, scientific innovation, and compassionate care. The work we do building families offers purpose, challenge, and personal reward—and we’re just getting started.
Opportunity Overview
We have an immediate opening for an Patient Service Representative to join our team at Shady Gove Fertility in Towson, Maryland.
- Schedule: Every other Saturday and Sunday, 6:45 AM until shift ends (half days)
- Compensation: $20 to $23 per hour (commensurate with experience)
This role provides the opportunity to grow within a nationally respected organization while remaining closely connected to the patients and teams you support every day.
How You’ll Contribute
At US Fertility, collaboration is fundamental to how we work. There is undeniable strength in numbers—and support is always within reach. Whether collaborating with more than 200 highly respected physicians nationwide or partnering with colleagues who are passionate about solving meaningful problems, you’ll be surrounded by a team committed to shared success.
In this role, the Patient Service Representative will:
- Maintain patient accounts by obtaining, recording, and updating personal financial and insurance information
- Optimize patients' satisfaction, provider time, and treatment room utilization by assessing minimum patient needs and scheduling accordingly
- Schedule appointments
- Address customer/patient issues and insure effective short-term and long-term resolution
- Provide timely feedback to the practice regarding service failures or patient concerns
- Consult with patients regarding their benefits, coverage and financial options
- Greet patients and visitors to the office and providing high level of customer service
What You’ll Bring
We’re looking for professionals who bring both technical skill and a deep sense of responsibility to the care experience—individuals who thrive in environments where excellence, empathy, and accountability matter.
Qualifications and Skills Include:
- Minimum 2 years of applicable work experience
- High School diploma required
- Extensive knowledge of insurance/benefits, medical terminology and medical billing
- Experience working in an OB/GYN office is a plus
- Strong communication skills, independent worker, detailed-oriented, computer savvy
- High level of customer service essential
More important than any single credential, however, is the right person. Team members who are most successful at US Fertility embrace our mission, live our values, and remain committed to continuous improvement—for themselves, their colleagues, and the patients we serve.
What We Offer
US Fertility is proud to provide a competitive, comprehensive benefits package designed to support our team members—professionally and personally—across all employment types.
Full-Time Employees (30+ hours/week)
- Medical, dental, and vision insurance
- 401(k) with company match
- Tuition assistance and professional development support
- Performance-based bonus opportunities
- Generous paid time off, paid holidays, and paid parental leave
- Life and disability benefits
- Fertility Discount Program
- Employee wellness and recognition programs
Part-Time Employees
- 401(k) with company match
- Performance-based bonus opportunities
- Employee wellness and recognition programs
Per Diem Employees
- 401(k) with company match
- Employee wellness and recognition programs
Our Commitment to Inclusion and Opportunity
US Fertility and its network partners believe that a diverse workforce is essential to fulfilling our mission of expanding patient access to the highest standards of fertility care. We are committed to equitable and inclusive hiring practices that ensure our clinical and operational teams reflect and support the diverse communities and patients we serve.
Across our national footprint, US Fertility is a leader in offering clinical, administrative, and operational career opportunities at locations throughout the United States. We are equally committed to developing individual strengths, promoting from within, and supporting long-term career growth.
This is a moment of growth, innovation, and impact. Take the next step in your career with US Fertility—and help shape the future of fertility care.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
Build What Matters Most—Families, Futures, and Your Career
Enjoy meaningful work while contributing to an organization that changes lives every day. US Fertility, the nation’s leading partnership of physician-led fertility practices, is redefining what it means to build a career in reproductive medicine.
Our team members choose to build their career home at US Fertility because of the hope we inspire in our patients, the lives we help bring into the world, and the culture of excellence we foster across our organization. We share a deep commitment to continuously improving the patient experience and advancing research and development in one of the most dynamic and impactful fields of medicine.
Through our national network of premier fertility centers—including Shady Grove Fertility—we combine clinical expertise, scientific innovation, and compassionate care. The work we do building families offers purpose, challenge, and personal reward—and we’re just getting started.
Opportunity Overview
We have an immediate opening for an Patient Service Representative to join our team at Shady Gove Fertility in Towson, Maryland.
- Schedule: Every other Saturday and Sunday, 6:45 AM until shift ends (half days)
- Compensation: $20 to $23 per hour (commensurate with experience)
This role provides the opportunity to grow within a nationally respected organization while remaining closely connected to the patients and teams you support every day.
How You’ll Contribute
At US Fertility, collaboration is fundamental to how we work. There is undeniable strength in numbers—and support is always within reach. Whether collaborating with more than 200 highly respected physicians nationwide or partnering with colleagues who are passionate about solving meaningful problems, you’ll be surrounded by a team committed to shared success.
In this role, the Patient Service Representative will:
- Maintain patient accounts by obtaining, recording, and updating personal financial and insurance information
- Optimize patients' satisfaction, provider time, and treatment room utilization by assessing minimum patient needs and scheduling accordingly
- Schedule appointments
- Address customer/patient issues and insure effective short-term and long-term resolution
- Provide timely feedback to the practice regarding service failures or patient concerns
- Consult with patients regarding their benefits, coverage and financial options
- Greet patients and visitors to the office and providing high level of customer service
What You’ll Bring
We’re looking for professionals who bring both technical skill and a deep sense of responsibility to the care experience—individuals who thrive in environments where excellence, empathy, and accountability matter.
Qualifications and Skills Include:
- Minimum 2 years of applicable work experience
- High School diploma required
- Extensive knowledge of insurance/benefits, medical terminology and medical billing
- Experience working in an OB/GYN office is a plus
- Strong communication skills, independent worker, detailed-oriented, computer savvy
- High level of customer service essential
More important than any single credential, however, is the right person. Team members who are most successful at US Fertility embrace our mission, live our values, and remain committed to continuous improvement—for themselves, their colleagues, and the patients we serve.
What We Offer
US Fertility is proud to provide a competitive, comprehensive benefits package designed to support our team members—professionally and personally—across all employment types.
Full-Time Employees (30+ hours/week)
- Medical, dental, and vision insurance
- 401(k) with company match
- Tuition assistance and professional development support
- Performance-based bonus opportunities
- Generous paid time off, paid holidays, and paid parental leave
- Life and disability benefits
- Fertility Discount Program
- Employee wellness and recognition programs
Part-Time Employees
- 401(k) with company match
- Performance-based bonus opportunities
- Employee wellness and recognition programs
Per Diem Employees
- 401(k) with company match
- Employee wellness and recognition programs
Our Commitment to Inclusion and Opportunity
US Fertility and its network partners believe that a diverse workforce is essential to fulfilling our mission of expanding patient access to the highest standards of fertility care. We are committed to equitable and inclusive hiring practices that ensure our clinical and operational teams reflect and support the diverse communities and patients we serve.
Across our national footprint, US Fertility is a leader in offering clinical, administrative, and operational career opportunities at locations throughout the United States. We are equally committed to developing individual strengths, promoting from within, and supporting long-term career growth.
This is a moment of growth, innovation, and impact. Take the next step in your career with US Fertility—and help shape the future of fertility care.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
See All 14 Patient Services Manager Jobs in Maryland
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Find Patient Services Manager JobsPatient Services Manager Jobs by City in Maryland
Where Maryland roles are concentrated, by current openings.
Patient Services Manager Job Market in Maryland
A snapshot from current Maryland openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Healthcare & Medical Services
What Maryland Employers Look For
The qualifications that appear most often in patient services manager jobs across Maryland.
- Bachelor's degree in healthcare administration, business, or a related field required
- Three or more years of supervisory experience in a clinical or healthcare setting
- Proficiency with electronic health record platforms such as Epic or Cerner
- Strong knowledge of patient access workflows including scheduling, registration, and billing
- Demonstrated ability to manage front-desk or patient services teams across multiple sites
- Familiarity with Maryland Health Connection regulations and state-specific compliance standards
Patient Services Manager Jobs in Maryland: Frequently Asked Questions
How do you become a patient services manager in Maryland?
Most Maryland employers require a bachelor's degree in healthcare administration, business, or a clinical field, plus several years of progressively responsible experience in a patient-facing healthcare setting. While Maryland does not require a state license specific to this management role, many employers favor candidates who hold a Certified Patient Access Associate or Certified Healthcare Access Manager credential from the National Association of Healthcare Access Management, which is widely recognized across Maryland health systems.
Which companies hire patient services managers in Maryland?
Companies currently hiring patient services managers in Maryland include Adventist HealthCare, Metz Culinary Management, and US Fertility, per current listings on Migrate Mate as of August 2026. Maryland's concentration of academic medical centers and regional health networks means large integrated systems account for a significant share of ongoing openings.
Which Maryland cities have the most patient services manager jobs?
Baltimore, Bethesda, and Towson have the most patient services manager openings in Maryland. Baltimore drives the largest share of demand because it is home to major academic medical systems and specialty hospitals, while Rockville and Annapolis attract openings through large outpatient networks and government-affiliated health organizations anchored in the Washington metro corridor.
Are there remote patient services manager jobs in Maryland?
Yes, but they are limited. About 0% of patient services manager openings tied to Maryland are remote or hybrid as of August 2026, reflecting the hands-on, team-supervisory nature of most of these roles. The functions most likely to appear in a remote or hybrid arrangement are scheduling oversight, patient access administration, and care coordination rather than direct front-desk or clinical operations management.
How can I get hired as a patient services manager in Maryland with little or no experience?
The most realistic entry path is through a patient access representative or medical receptionist role at a large Maryland health system, then moving into a lead or supervisor position before applying for management. Johns Hopkins Medicine, MedStar Health, and University of Maryland Medical System all post associate-level patient services and access coordinator roles that feed internal promotion pipelines. Earning a Certified Patient Access Associate credential through the National Association of Healthcare Access Management strengthens an application significantly and is attainable without prior management experience.
Where can I find and apply to patient services manager jobs in Maryland?
You can find and apply to patient services manager jobs in Maryland on Migrate Mate, which lists current Maryland openings from employers actively hiring for the role. Find roles that fit your experience level and location, then apply directly to the employers posting them.
See All 14 Patient Services Manager Jobs in Maryland
Find roles in Maryland that match your experience and apply in just a few clicks.
Find Patient Services Manager Jobs