Residential Care Facility (RCF) Administrator

Location: Kirksville, MO

Work Schedule: In-person | Full-Time | Monday–Friday

Job Summary:

The Residential Care Facility (RCF) Administrator is responsible for the overall leadership, management, and regulatory compliance of the residential care facility. This role ensures the delivery of safe, high-quality care to residents while maintaining operational efficiency, financial stability, and staff development. The Administrator serves as the primary operational leader for the facility and works collaboratively with internal departments, regulatory agencies, and community partners to support organizational goals.

Position Perks & Benefits

• 29 days of PTO
• HRSA Loan Repayment Eligibility
• Comprehensive Benefits Package – health, dental, vision, retirement, life insurance & more
• 403(b) Match – up to 5% for both part-time and full-time employees
• Company-Paid Life Insurance
• Emergency Medical Leave Program
• Flexible Spending Accounts – healthcare and dependent care
• Health & Wellness Programs
• Employee Assistance Program (EAP)
• Employee Discount Program
• Mileage Reimbursement (when applicable)

Essential Job Functions:

Operations & Regulatory Compliance

• Oversee daily operations of the residential care facility to ensure a safe, clean, and supportive environment for residents, families, staff, and visitors.
• Ensure ongoing compliance with all applicable state, federal, licensing, and accreditation standards.
• Manage all aspects of state and federal survey and inspection processes, including preparation, response, and follow-up.
• Maintain accurate records, documentation, and reports required for audits, inspections, and regulatory review.
• Ensure adherence to organizational policies, procedures, and payment policies.

Resident Care & Quality Assurance

• Ensure residents receive appropriate care, services, and activities that promote health, safety, and overall well-being.
• Monitor program outcomes, documentation, and reporting to ensure clinical, quality, and regulatory expectations are met.
• Respond promptly and professionally to resident and family concerns.
• Collaborate with Quality and Compliance teams on quality assurance, performance improvement, and utilization review activities.

Staff Leadership & Human Resources Collaboration

• Recruit, hire, orient, train, supervise, evaluate, and retain a sufficient number of qualified and compassionate staff.
• Provide direct supervision and leadership for all RCF programs and services.
• Partner with Human Resources to ensure effective hiring, performance management, corrective action, and disciplinary practices.
• Support ongoing staff development and participate in required meetings and organizational training activities.
• Coordinate the annual review and updating of staff job descriptions.

Financial & Administrative Oversight

• Participate in the preparation, monitoring, and management of facility budgets, financial reports, and zero-variance documentation.
• Oversee billing, collections, and financial reporting processes related to RCF operations.
• Support grant development, contract maintenance, and administrative initiatives as needed.
• Oversee the development and implementation of new RCF programs in alignment with organizational strategy.

Leadership & Strategic Planning

• Communicate the organization’s strategic direction and involve team members in achieving departmental and organizational goals.
• Monitor progress toward strategic objectives and key performance indicators.
• Champion change and lead the effective implementation of new initiatives and processes.
• Foster a collaborative, team-based culture across departments and functional areas.
• Maintain confidentiality of all business and resident information, including Protected Health Information (PHI), in accordance with HIPAA and company policy.

Other Duties

• Perform additional duties and special projects as assigned.
• Participate in public or community education activities, as appropriate, to promote understanding of mental health and residential care services.

Knowledge, Skills, and Abilities:

• Strong knowledge of residential care regulations, licensing standards, and best practices.
• Demonstrated leadership and staff development capabilities.
• Ability to manage multiple priorities in a highly regulated environment.
• Effective written and verbal communication skills with residents, families, staff, and community partners.
• Strong organizational, problem-solving, and decision-making skills.
• Ability to analyze data, monitor performance metrics, and support quality improvement initiatives.
• Ability to establish and maintain effective professional relationships.

Experience and Education Qualifications:

• Bachelor’s degree in healthcare administration, business administration, public administration, or a related field
  OR an equivalent combination of education and relevant professional experience.
• Required: Minimum of 3–5 years of progressively responsible experience in residential care, long-term care, or healthcare operations.
• Demonstrated experience in staff supervision, regulatory compliance, and facility operations.
• Current state licensure or certification as required by local and state regulations (RCAL or LNHA).

Supervisory Requirements

• Communicate the strategic direction of the organization and encourage participation by all employees.
• Provide leadership and guidance to all aspects of the department.
• Take an active role in monitoring the identification, development, and execution of strategic objectives.
• Involve, as appropriate, all employees to achieve their goals.
• Effectively communicate to employees about any changes and newsworthy events within the department or company.
• Manage difficult employee situations directly, using appropriate discretion and Human Resource advice to show respect for the individual.
• Champion change and effectively manage the implementation of innovative ideas.
• Reinforce team approach throughout functions; support and solicit input from team members at all levels within the company.

For Kirksville RCF staff, Illinois staff, and Kansas Residential staff only:

Must provide evidence that incumbent is free of infectious and contagious disease, such as TB, prior to beginning employment and annually thereafter.

Position Perks & Benefits:

Paid time off: full-time employees receive an attractive time off package to balance your work and personal life

Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more

Top-notch training: initial, ongoing, comprehensive, and supportive

Career mobility: advancement opportunities/promoting from within

Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness

Brightli is on a Mission:

A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.

As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.

We are an Equal Employment Opportunity Employer.

Preferred Family Health Care is a Smoke and Tobacco Free Workplace.