Research Manager Jobs in Massachusetts

We encourage interested candidates to apply promptly, as the role may be unposted once we’ve received a sufficient number of candidates. We conduct interviews and extend offers on a rolling basis.

About the Team

The Corporate Strategy & Research (CS&R) group is an award-winning ~35-person enterprise strategy and internal strategy consulting team within Liberty Mutual Insurance, a Fortune 100 company with 40,000 employees in 28 countries around the world. The group serves as trusted strategic advisers to the CEO and Executive Leadership Team and drives transformational change by taking an enterprise-wide, customer-centric perspective.

Established in 1972, CS&R has an outstanding track record of developing future leaders and serving as a top talent feeder to the organization by creating an environment that fosters intellectual curiosity, professional development, and personal fulfillment. Alumni of the group include our current Chairman & CEO, Chief Insights & Solutions Officer, EVP & General Manager of Sales and Service, SVP & Head of BU Strategy, VP & Managing Director of Corporate Development, and Vice President of Product Strategy.

This is a great opportunity for an energetic individual to join a vibrant, high performance and tight-knit team environment that will be front and center in driving change across the enterprise.

The Details

We’re in search of intellectually curious, creative, driven individuals who have a strong desire to expand their strategy consulting toolkit as part of an energetic and high-impact team.

As a Senior Manager I, you’ll oversee a workstream within a tight-knit consulting team led by a Managing Director that will collectively advise Liberty Mutual’s senior executives in making key strategic decisions. Projects are typically in the areas of strategy development, growth strategy, organizational design & operating model, innovation, or business transformation, and typically run for 2-5 months.

You’ll develop key relationships with leaders and executives across the organization and communicate with senior leadership to influence and galvanize the organization into action.

Your responsibilities will include:

• Deciphering strategic issues faced by Liberty Mutual stakeholders, and how best to address them
• Designing work plans for your workstream, and collecting data from various internal and external sources (e.g., executive interviews and workshops, customer surveys)
• Crafting compelling storylines that clearly articulate findings, insights, and recommendations
• Building and owning relationships with key client stakeholders
• Directing team and client stakeholders towards consensus points and gaining buy-in
• Communicating with senior leadership to influence and drive the organization to action
• Leveraging AI tools to accelerate research, synthesis, and analysis and enhance stakeholder engagement
• Supporting the development and coaching of Associate Consultants and Senior Associate Consultants
• Contributing to CS&R initiatives such as recruiting, talent development, culture building and engagement, or alumni engagement

Qualifications

Candidates should, at a minimum, possess the following:

• Bachelor’s degree and MBA degree required, as well as demonstrated record of success
• 3-5 years of work experience preferred
• Strong critical thinking skills with ability to elevate thinking and apply judgment to how components fit into the broader picture
• Ability to leverage experience and analysis to gain support and influence others
• Strong quantitative, analytical, and communication skills (both written and oral)
• Strong leadership skills and ability to work independently and as a member of a team, and coach junior team members
• Ability to manage multiple priorities, including project work and department responsibilities
• Advanced proficiency with Microsoft PowerPoint and Excel
• The role is located in Boston, MA only; working in a hybrid model (weekly blend of 3-4 days in-office and 1-2 days working from home)
• You are fully authorized to work in the U.S. without restrictions

Additional qualifications include:

• Strategy consulting experience
• Motivated by high impact, high visibility work
• Insurance or financial services industry experience
• Ability to independently navigate and decipher an ambiguous environment
• Excited about contributing to a dynamic and high-performing team culture

Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.

At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.

We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://www.libertymutualgroup.com/about-lm/careers/benefits

Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.

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