Service & Sales Representative Jobs in Kansas
Service & Sales Representative jobs in Kansas are steady and competitive, with the strongest demand concentrated in insurance, telecommunications, utilities, and financial services across the state's main employment hubs. Wichita, Overland Park, and Topeka generate the largest share of openings, where established employers like Evergy, Blue Cross and Blue Shield of Kansas City, and T-Mobile have long-standing operations. The most in-demand specialties include insurance account servicing, utility customer care, and financial products sales, with roles available at both entry and mid-career levels. Find a role that fits below and apply directly.
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Are you a people person? Be a First Citizens person. Join our branch team and make a difference. The Sales and Service Representative is responsible for processing transactions and other customer service requests in the branch. Facilitates customer awareness and education of bank capabilities, tools, and resources. Supports the sales efforts of a branch team by identifying and referring sales opportunities to the appropriate bank partner.
The successful candidate will demonstrate:
Communication Skills – Interpersonal: Comfortable and confident with proactively engaging in conversation
Customer Service Skills: Demonstrates professionalism and empathy in customer interactions
Adaptability: Has the ability to learn and adapt quickly to new information and technology
Teamwork: Strives to build strong working relationships with those on their team as well as cross-functional relationships
Flexibility: Capable of handling multiple demands and can readily shift priorities to ensure work is done efficiently
Agility: Able to process information and move quickly through problem resolution
Responsibilities & Qualifications:
Duties & Responsibilities:
Service Standards - Foster collaborative partnerships that deliver value for customers, prospects and colleagues. Initiate conversation to uncover sales or referral opportunities. Listen attentively and ask insightful questions to understand customer needs and preferences; and take prompt actions to address immediate needs. Proactively look for way to optimize performance by seeking coaching, supporting Bank initiatives and leveraging tools to enhance activities.
Operations and Administration - Comply with all regulations, bank policies, procedures and delegated authorities to manage risk related to credit, operational, reputational, regulatory and legal aspects of personal interactions, customer transactions and financial exposures. Complete required training by established deadlines. Perform general office management duties as assigned to ensure operational efficiency. Associates in roles defined to take deposits are accountable for transaction accuracy and operational efficiency of that function. The results may include an accountability for individual contribution as well as team performance.
Position Specific Skills:
Financial literacy
Knowledge of retail banking products and services
Basic Qualifications:
Minimum Required Education and Experience: High School Diploma or GED and years' experience in 6 months customer service
Additional Skills and Experiences:
Sales
Additional Information:
Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.
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Find JobsService & Sales Representative Jobs by City in Kansas
Where Kansas roles are concentrated, by current openings.
Service & Sales Representative Job Market in Kansas
A snapshot from current Kansas openings, updated as new roles post.
Who's Hiring



What Kansas Employers Look For
The qualifications that appear most often in service & sales representative jobs across Kansas.
- Active Kansas insurance producer license issued by the Kansas Insurance Department
- High school diploma or equivalent required, associate or bachelor degree preferred
- One or more years of customer-facing sales or service experience
- Proficiency with CRM platforms and standard office software
- Demonstrated ability to meet or exceed assigned sales and retention quotas
- Strong verbal communication skills for inbound and outbound customer interactions
Service & Sales Representative Jobs in Kansas: Frequently Asked Questions
How do you become a service & sales representative in Kansas?
Many service & sales representative roles in Kansas that involve selling insurance products require a Kansas insurance producer license, issued through the Kansas Insurance Department after passing a state-approved exam. For roles outside insurance, most Kansas employers require a high school diploma and may prefer an associate or bachelor degree in business or communications. Relevant coursework, product training offered by the hiring employer, and prior customer service experience strengthen a candidate's application considerably.
Which companies hire service & sales representatives in Kansas?
Companies currently hiring service & sales representatives in Kansas include First Citizens Bank, Cintas, and Craneworks, per current listings on Migrate Mate as of November 2026. Kansas's large insurance carriers, regional utilities, and telecommunications providers are among the most consistent sources of openings in this role.
Which Kansas cities have the most service & sales representative jobs?
Derby, Larned, and Lenexa have the most service & sales representative openings in Kansas. Wichita leads as the state's largest metro and home to major insurance and utility employers, while Overland Park benefits from its dense concentration of financial services and telecom offices in the Kansas City metro area, and Topeka draws openings from state government contractors and regional insurance carriers headquartered there.
Are there remote service & sales representative jobs in Kansas?
Yes, and they're more common than in many comparable roles. About 0% of service & sales representative openings tied to Kansas are remote or hybrid as of November 2026, reflecting how much of the work happens by phone, video, and digital systems. Inbound account servicing, insurance renewals, and financial product consultations are the sub-areas most likely to be offered on a fully remote or hybrid basis.
How can I get hired as a service & sales representative in Kansas with little or no experience?
The most realistic entry path is applying for customer service associate or retention specialist roles at Kansas-based insurance carriers and utilities, which routinely hire candidates without prior sales experience and provide in-house licensing support for the Kansas insurance producer exam. Employers like regional insurance agencies and Evergy often post entry-level account representative openings that serve as a direct stepping stone. Completing a pre-licensing course before applying and highlighting any retail, hospitality, or call center background significantly improves early candidacy.
Where can I find and apply to service & sales representative jobs in Kansas?
You can find and apply to service & sales representative jobs in Kansas on Migrate Mate, which lists current Kansas openings across insurance, utilities, telecom, and financial services. Find the roles that fit your background and apply directly.
See All 8 Service & Sales Representative Jobs in Kansas
Find roles in Kansas that match your experience and apply in just a few clicks.
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