Service Coordinator Jobs in Washington
Service Coordinator jobs in Washington are concentrated in Seattle, Spokane, and Tacoma, where healthcare networks, social services agencies, and behavioral health organizations drive steady demand at every level from entry-level case support to senior coordination roles. Major employers with a lasting presence in Washington, including Providence Health and Services, MultiCare Health System, and the Washington State Department of Social and Health Services, hire service coordinators across disability services, managed care, and community health. The most in-demand specialties are developmental disabilities coordination, behavioral health case management, and home and community-based services. Scan the live roles below and apply to whichever ones fit.
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Showing 5 of 26+ Service Coordinator jobs
Our goal at Walker's Furniture & Mattress is to serve our customers in a friendly atmosphere with readily available quality furniture at affordable prices. Our mission is: “Exceptional people providing an exceptional experience.” Since 1980, we have been providing the Inland Northwest with quality home furnishings at incredible savings backed by exceptional customer service. Our ideal candidate and employee will be committed to following our mission and supportive of a work environment where everyone is proud to work.
Job Title:
Delivery & Service Coordinator
Reports To:
Administrative Office Manager
Summary:
The Delivery & Service Coordinator serves as the primary point of contact for customers while coordinating the daily operations of the Delivery and Service Departments. This position is responsible for ensuring exceptional customer experience by coordinating delivery and service activities, maintaining technician schedules, resolving customer concerns, processing delivery claims, and facilitating communication between customers, warehouse personnel, delivery teams, service technicians, and management.
The ideal candidate is customer-focused, detail-oriented, highly organized, and able to work independently while managing multiple priorities in a fast-paced environment. Strong communication, problem-solving, and computer skills, including proficiency with Microsoft Excel, are essential to success in this role.
Responsibilities:
The essential duties for this position include but are not limited to:
- Deliver exceptional customer service by responding to customer inquiries with professionalism, courtesy, and empathy.
- Coordinate communication between the Delivery, Service, Warehouse, and Sales departments to ensure timely completion of customer requests.
- Answer and direct incoming phone calls, emails, and other customer communications.
- Utilize radio and communication systems to coordinate customer pickups, deliveries, service appointments, and daily operational activities.
- Maintain and coordinate multiple service technician schedules to maximize efficiency and customer satisfaction.
- Confirm customer delivery information, including addresses, products, and delivery setup requirements, prior to scheduled deliveries.
- Communicate delivery and service schedules with customers and provide updates as needed.
- Process and document customer delivery claims involving damage, shortages, incomplete deliveries, or service concerns.
- Investigate customer issues and coordinate resolutions with the appropriate departments.
- Follow up with customers to ensure satisfaction after deliveries and service appointments.
- Build positive customer relationships through professional, timely, and effective communication.
- Maintain accurate documentation of customer interactions, delivery claims, service requests, and resolutions.
- Create, maintain, and update administrative tracking reports using Microsoft Excel and other company systems.
- Prepare operational reports and maintain accurate records to support delivery and service performance.
- Collaborate with supervisors and department leaders to resolve complex customer issues.
- Ensure compliance with company policies, procedures, and documentation standards.
- Maintain confidentiality of customer and company information.
- Attend department meetings, training sessions, and ongoing professional development activities.
- Perform additional administrative and operational duties as assigned.
Qualifications:
- High school diploma or equivalent required.
- Previous experience in customer service, service coordination, delivery coordination, dispatch, or administrative support preferred.
- Advanced proficiency with Microsoft Excel and general computer applications.
- Excellent verbal and written communication skills.
- Strong organizational and time management skills.
- Detail-oriented with exceptional accuracy and attention to detail.
- Ability to work independently with minimal supervision while effectively prioritizing workload.
- Ability to manage multiple technician schedules and competing priorities in a fast-paced environment.
- Strong problem-solving and decision-making skills.
- Professional, dependable, and customer focused.
- Ability to collaborate effectively across multiple departments.
Core Competencies
- Customer Service Excellence
- Delivery & Service Coordination
- Scheduling & Time Management
- Organization & Planning
- Attention to Detail
- Administrative Reporting
- Microsoft Excel Proficiency
- Problem Solving
- Communication
- Accountability
- Adaptability
- Teamwork
Physical Requirements
- Ability to sit, stand, and walk throughout the workday.
- Frequent use of computers, telephones, radios, and other office equipment.
- Ability to perform repetitive keyboarding and data entry.
- Occasionally lift or move up to 25 pounds.
Work Environment
This position is based in a retail distribution and service office environment with frequent interaction between customers, delivery personnel, warehouse staff, service technicians, sales associates, and management. The role requires strong organizational skills, attention to detail, independent decision-making, and the ability to effectively manage multiple priorities in a fast-paced environment.
Other:
This job description is not designed to provide a comprehensive list of all activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities and activities may change at any time with or without notice.
Walker’s Furniture, Inc. is an equal opportunity employer and is committed to providing surroundings that are free from all forms of unlawful discrimination and harassment based on race, color, creed, sex, sexual orientation, gender identity, religion, pregnancy, marital status, national origin, age, disability (physical or mental), genetic information (including family and medical history), or any other basis prohibited by local, state, or federal law. These protections extend to all Walker’s practices and decisions, including hiring, promoting, transferring, and training.
Walker’s Furniture, Inc. will make reasonable accommodations for qualified individuals with disabilities, unless doing so will create undue hardship in the organization, taking into consideration the nature and cost of the accommodation needed, the employer’s financial resources, and the impact
Pay: $20.00 - $21.50 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Referral program
- Retirement plan
- Vision insurance
Work Location: In person
Our goal at Walker's Furniture & Mattress is to serve our customers in a friendly atmosphere with readily available quality furniture at affordable prices. Our mission is: “Exceptional people providing an exceptional experience.” Since 1980, we have been providing the Inland Northwest with quality home furnishings at incredible savings backed by exceptional customer service. Our ideal candidate and employee will be committed to following our mission and supportive of a work environment where everyone is proud to work.
Job Title:
Delivery & Service Coordinator
Reports To:
Administrative Office Manager
Summary:
The Delivery & Service Coordinator serves as the primary point of contact for customers while coordinating the daily operations of the Delivery and Service Departments. This position is responsible for ensuring exceptional customer experience by coordinating delivery and service activities, maintaining technician schedules, resolving customer concerns, processing delivery claims, and facilitating communication between customers, warehouse personnel, delivery teams, service technicians, and management.
The ideal candidate is customer-focused, detail-oriented, highly organized, and able to work independently while managing multiple priorities in a fast-paced environment. Strong communication, problem-solving, and computer skills, including proficiency with Microsoft Excel, are essential to success in this role.
Responsibilities:
The essential duties for this position include but are not limited to:
- Deliver exceptional customer service by responding to customer inquiries with professionalism, courtesy, and empathy.
- Coordinate communication between the Delivery, Service, Warehouse, and Sales departments to ensure timely completion of customer requests.
- Answer and direct incoming phone calls, emails, and other customer communications.
- Utilize radio and communication systems to coordinate customer pickups, deliveries, service appointments, and daily operational activities.
- Maintain and coordinate multiple service technician schedules to maximize efficiency and customer satisfaction.
- Confirm customer delivery information, including addresses, products, and delivery setup requirements, prior to scheduled deliveries.
- Communicate delivery and service schedules with customers and provide updates as needed.
- Process and document customer delivery claims involving damage, shortages, incomplete deliveries, or service concerns.
- Investigate customer issues and coordinate resolutions with the appropriate departments.
- Follow up with customers to ensure satisfaction after deliveries and service appointments.
- Build positive customer relationships through professional, timely, and effective communication.
- Maintain accurate documentation of customer interactions, delivery claims, service requests, and resolutions.
- Create, maintain, and update administrative tracking reports using Microsoft Excel and other company systems.
- Prepare operational reports and maintain accurate records to support delivery and service performance.
- Collaborate with supervisors and department leaders to resolve complex customer issues.
- Ensure compliance with company policies, procedures, and documentation standards.
- Maintain confidentiality of customer and company information.
- Attend department meetings, training sessions, and ongoing professional development activities.
- Perform additional administrative and operational duties as assigned.
Qualifications:
- High school diploma or equivalent required.
- Previous experience in customer service, service coordination, delivery coordination, dispatch, or administrative support preferred.
- Advanced proficiency with Microsoft Excel and general computer applications.
- Excellent verbal and written communication skills.
- Strong organizational and time management skills.
- Detail-oriented with exceptional accuracy and attention to detail.
- Ability to work independently with minimal supervision while effectively prioritizing workload.
- Ability to manage multiple technician schedules and competing priorities in a fast-paced environment.
- Strong problem-solving and decision-making skills.
- Professional, dependable, and customer focused.
- Ability to collaborate effectively across multiple departments.
Core Competencies
- Customer Service Excellence
- Delivery & Service Coordination
- Scheduling & Time Management
- Organization & Planning
- Attention to Detail
- Administrative Reporting
- Microsoft Excel Proficiency
- Problem Solving
- Communication
- Accountability
- Adaptability
- Teamwork
Physical Requirements
- Ability to sit, stand, and walk throughout the workday.
- Frequent use of computers, telephones, radios, and other office equipment.
- Ability to perform repetitive keyboarding and data entry.
- Occasionally lift or move up to 25 pounds.
Work Environment
This position is based in a retail distribution and service office environment with frequent interaction between customers, delivery personnel, warehouse staff, service technicians, sales associates, and management. The role requires strong organizational skills, attention to detail, independent decision-making, and the ability to effectively manage multiple priorities in a fast-paced environment.
Other:
This job description is not designed to provide a comprehensive list of all activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities and activities may change at any time with or without notice.
Walker’s Furniture, Inc. is an equal opportunity employer and is committed to providing surroundings that are free from all forms of unlawful discrimination and harassment based on race, color, creed, sex, sexual orientation, gender identity, religion, pregnancy, marital status, national origin, age, disability (physical or mental), genetic information (including family and medical history), or any other basis prohibited by local, state, or federal law. These protections extend to all Walker’s practices and decisions, including hiring, promoting, transferring, and training.
Walker’s Furniture, Inc. will make reasonable accommodations for qualified individuals with disabilities, unless doing so will create undue hardship in the organization, taking into consideration the nature and cost of the accommodation needed, the employer’s financial resources, and the impact
Pay: $20.00 - $21.50 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Referral program
- Retirement plan
- Vision insurance
Work Location: In person
See All 26 Service Coordinator Jobs in Washington
Find roles in Washington that match your experience and apply in just a few clicks.
Find Service Coordinator JobsService Coordinator Jobs by City in Washington
Where Washington roles are concentrated, by current openings.
Service Coordinator Job Market in Washington
A snapshot from current Washington openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Animal Care & Pet Services
What Washington Employers Look For
The qualifications that appear most often in service coordinator jobs across Washington.
- Active Washington State certification or registration through the Department of Social and Health Services where required
- Bachelor's degree in social work, human services, psychology, or a related field
- Experience coordinating care plans or services for individuals with disabilities or behavioral health needs
- Familiarity with Washington Apple Health managed care systems and Medicaid waiver programs
- Strong written and verbal communication skills for documentation and interdisciplinary team collaboration
- Proficiency with electronic health records or case management software used in Washington provider settings
Service Coordinator Jobs in Washington: Frequently Asked Questions
How do you become a service coordinator in Washington?
The path depends on the specialty. For developmental disabilities service coordinators, Washington requires working within the Developmental Disabilities Administration under the Department of Social and Health Services, which sets education and competency standards for this role. Most positions require at least a bachelor's degree in social work, psychology, or human services. Behavioral health roles may require additional certification through the Washington State Department of Health, and some employers prefer candidates eligible for Agency Affiliated Counselor registration.
Which companies hire service coordinators in Washington?
Washington service coordinator roles are posted by Banfield Pet Hospital, Skagit Valley College, and Tesla and others right now, based on current listings on Migrate Mate as of August 2026. Washington's large integrated health systems, state agency contractors, and nonprofit community service organizations are among the most consistent sources of service coordinator openings in the state.
Which Washington cities have the most service coordinator jobs?
Bellevue, Tacoma, and Seattle have the most service coordinator openings in Washington. Seattle dominates because of its concentration of major health systems, behavioral health nonprofits, and state agency regional offices, while Spokane and Tacoma reflect the strong social services infrastructure in eastern Washington and the South Sound corridor, where MultiCare and regional DDA offices are significant employers.
Are there remote service coordinator jobs in Washington?
Yes, but they're limited. About 0% of service coordinator openings tied to Washington are remote or hybrid as of August 2026, reflecting the fact that many roles involve in-person client contact, home visits, or facility-based coordination. The parts of the role most likely to go remote are administrative coordination, care plan documentation, and phone-based client follow-up for managed care or insurance-adjacent positions.
How can I get hired as a service coordinator in Washington with little or no experience?
The most realistic entry path is applying for case aide, community support specialist, or residential support worker roles at Washington providers like Compass Health, Behavioral Health Resources, or state-contracted residential agencies. These positions build the documentation and client-interaction skills employers look for before hiring into a coordinator role. Completing Agency Affiliated Counselor registration through the Washington State Department of Health strengthens applications, and Washington community college human services programs often have practicum partnerships with local providers that lead directly to coordinator openings.
Where can I find and apply to service coordinator jobs in Washington?
You can find and apply to service coordinator jobs in Washington on Migrate Mate, which lists current Washington openings from employers across healthcare, social services, and behavioral health. Search the listings, find roles that match your background and location, and apply directly to the ones that fit.
See All 26 Service Coordinator Jobs in Washington
Find roles in Washington that match your experience and apply in just a few clicks.
Find Service Coordinator Jobs