Support Lead Jobs in Vermont
Support Lead jobs in Vermont are steadily active, with consistent demand concentrated in healthcare systems, technology services, and state government administration, from frontline team leads to senior operations supervisors. Burlington, Montpelier, and South Burlington account for most openings, with established employers such as the University of Vermont Medical Center, GlobalFoundries, and State of Vermont agencies among the most reliable hirers of support leads in the region. The most in-demand specialties include IT support leadership, patient services coordination, and customer operations management. Find a role that fits below and apply directly.
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Showing 5 of 31+ Support Lead jobs
Position Details
Advertising/Posting Title LCOM IT Support Technician
Posting Summary
Provide a broad range of technical support for COM Users, to include faculty, staff, and students. Support areas include Active Directory Accounts, desktop operating system and software, network access, internally developed application use, desktop and laptop hardware, mobile devices, public computers, video conferencing, and Audio/Visual technology. Provide services for the service center, which delivers just-in-time support for walk in and phone in users, and the technical support office. Address complex issues requiring follow up calls, research and outside team support from the Tech support offices. Prioritize identifying and troubleshooting system or network issues and efficiently communicating to the system administration and development teams. Assist in rolling out new technology initiatives and projects and supporting, and training end users in their use.
Minimum Qualifications
Bachelor’s degree in related field and two to three years’ experience in technology support required. Knowledge of the Windows platform, computer hardware and peripherals required. Proficient with MS Office and other office support applications required. Basic networking knowledge and understanding of a client/server network required.
Desirable Qualifications
Ability to troubleshoot and support Mac computers desirable.
Anticipated Pay Range
$27.00 - $30.00/hr
Other Information
Special Conditions
A probationary period may be required. This position is ineligible for telework due to the essential functions. Background Check required for this position.
FLSA
Non-Exempt
Union Position
Yes, UVMSU
Posting Details
Position will be posted for a minimum of one week, after which it is subject to removal without notice.
Job Location
Burlington, Vermont, United States
Job Open Date
05/07/2026
Job Close Date (Jobs close at 11: 59 PM EST.)
Open Until Filled
Yes
Our Common Ground Statement
The University of Vermont is a welcoming, educationally purposeful community committed to creating an inclusive environment that embraces intellectual diversity and global perspectives. We seek to prepare students to be accountable leaders who will bring to their work a grasp of complexity, effective problem-solving and communication skills, and an enduring commitment to learning and ethical conduct. Members of the University of Vermont community embrace and advance the values of Our Common Ground: Respect, Integrity, Innovation, Openness, Justice, and Responsibility. Staff play a critical role in this effort and the successful candidate will demonstrate a strong commitment to UVM’s mission and advancing Our Common Ground values through the execution of their job duties.
Position Information
Position Title Technology Support OC4 N
Posting Number S6086PO
Department COM Technology Services/55006
Position Number 00022138
Percent of Full-Time
1.0
Standard Hours at 1.0 FTE
37.5
Term (months per year)
12
Position Details
Advertising/Posting Title LCOM IT Support Technician
Posting Summary
Provide a broad range of technical support for COM Users, to include faculty, staff, and students. Support areas include Active Directory Accounts, desktop operating system and software, network access, internally developed application use, desktop and laptop hardware, mobile devices, public computers, video conferencing, and Audio/Visual technology. Provide services for the service center, which delivers just-in-time support for walk in and phone in users, and the technical support office. Address complex issues requiring follow up calls, research and outside team support from the Tech support offices. Prioritize identifying and troubleshooting system or network issues and efficiently communicating to the system administration and development teams. Assist in rolling out new technology initiatives and projects and supporting, and training end users in their use.
Minimum Qualifications
Bachelor’s degree in related field and two to three years’ experience in technology support required. Knowledge of the Windows platform, computer hardware and peripherals required. Proficient with MS Office and other office support applications required. Basic networking knowledge and understanding of a client/server network required.
Desirable Qualifications
Ability to troubleshoot and support Mac computers desirable.
Anticipated Pay Range
$27.00 - $30.00/hr
Other Information
Special Conditions
A probationary period may be required. This position is ineligible for telework due to the essential functions. Background Check required for this position.
FLSA
Non-Exempt
Union Position
Yes, UVMSU
Posting Details
Position will be posted for a minimum of one week, after which it is subject to removal without notice.
Job Location
Burlington, Vermont, United States
Job Open Date
05/07/2026
Job Close Date (Jobs close at 11: 59 PM EST.)
Open Until Filled
Yes
Our Common Ground Statement
The University of Vermont is a welcoming, educationally purposeful community committed to creating an inclusive environment that embraces intellectual diversity and global perspectives. We seek to prepare students to be accountable leaders who will bring to their work a grasp of complexity, effective problem-solving and communication skills, and an enduring commitment to learning and ethical conduct. Members of the University of Vermont community embrace and advance the values of Our Common Ground: Respect, Integrity, Innovation, Openness, Justice, and Responsibility. Staff play a critical role in this effort and the successful candidate will demonstrate a strong commitment to UVM’s mission and advancing Our Common Ground values through the execution of their job duties.
Position Information
Position Title Technology Support OC4 N
Posting Number S6086PO
Department COM Technology Services/55006
Position Number 00022138
Percent of Full-Time
1.0
Standard Hours at 1.0 FTE
37.5
Term (months per year)
12
See All 31 Support Lead Jobs in Vermont
Find roles in Vermont that match your experience and apply in just a few clicks.
Find Support Lead JobsSupport Lead Jobs by City in Vermont
Where Vermont roles are concentrated, by current openings.
Support Lead Job Market in Vermont
A snapshot from current Vermont openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Government & Public Sector
- Healthcare & Medical Services
- Education
- Technology & Software
What Vermont Employers Look For
The qualifications that appear most often in support lead jobs across Vermont.
- Relevant industry certification or Vermont state credential recognized for the specific support domain
- Proven experience supervising or mentoring a team of support specialists or associates
- Strong proficiency with help desk, CRM, or case management software platforms
- Demonstrated ability to develop team workflows, schedules, and performance metrics
- Bachelor's degree in business, healthcare administration, IT, or a closely related field
- Clear written and verbal communication skills for escalation handling and reporting
Support Lead Jobs in Vermont: Frequently Asked Questions
How do you become a support lead in Vermont?
The path to a support lead role in Vermont typically starts with several years of experience in the relevant support function, whether IT, healthcare, or customer operations, followed by moving into a senior individual contributor role before taking on team leadership. Vermont does not require a single universal state license for support leads, but roles within regulated fields such as healthcare may require credentials recognized by the Vermont Office of Professional Regulation. A relevant bachelor's degree and documented supervisory experience are the most common prerequisites Vermont employers list.
Which companies hire support leads in Vermont?
Employers hiring support leads in Vermont right now include Shaw's, State of Vermont, and CVS Health, based on current listings on Migrate Mate as of July 2026. Vermont's largest healthcare networks, technology manufacturers, and state government offices tend to post support lead openings most consistently throughout the year.
Which Vermont cities have the most support lead jobs?
Montpelier, Vermont, and Burlington have the most support lead openings in Vermont. Burlington drives the largest share of listings given its concentration of healthcare, finance, and technology employers, while Montpelier's openings are anchored by state government agencies, and South Burlington benefits from its proximity to Burlington's commercial and medical corridors.
Are there remote support lead jobs in Vermont?
Yes, and more than many comparable roles, since support lead work in technology and customer operations translates well to remote environments. About 55% of support lead openings tied to Vermont are remote or hybrid as of July 2026, reflecting employer flexibility in desk-based functions. IT support leadership and customer operations management are the sub-areas most likely to offer fully remote or hybrid arrangements.
How can I get hired as a support lead in Vermont with little or no experience?
The most realistic entry path is to build several years in a support specialist or coordinator role at a large Vermont employer, then step into a team lead or shift supervisor position. The University of Vermont Medical Center and State of Vermont agencies regularly hire support associates and offer internal advancement into lead roles. Completing a relevant certification in IT service management or healthcare administration gives candidates a clear edge, and lateral moves from roles such as service desk analyst, patient access coordinator, or operations associate are common stepping stones Vermont hiring managers recognize.
Where can I find and apply to support lead jobs in Vermont?
You can find and apply to support lead jobs in Vermont on Migrate Mate, which lists current Vermont openings across industries and experience levels. Search the listings to find roles that match your background and apply directly to the ones that fit.
See All 31 Support Lead Jobs in Vermont
Find roles in Vermont that match your experience and apply in just a few clicks.
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