Technical Sales Specialist Jobs in Maryland
Technical Sales Specialist jobs in Maryland are in strong demand, concentrated in cybersecurity, defense technology, life sciences, and commercial IT solutions, with openings ranging from associate-level to senior account executive. The heaviest hiring activity runs through Baltimore, Annapolis, and the Washington, D.C. suburbs, where established employers like Leidos, Northrop Grumman, and Becton Dickinson maintain large regional operations. The most sought-after specialties include federal and defense solutions, diagnostic and medical device sales, and enterprise software. Find a role that fits below and apply directly.
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Showing 5 of 38+ Technical Sales Specialist jobs
GR8_TECH builds B2B iGaming platforms for operators who play to lead.
We deliver full-cycle, high-impact tech designed to scale — from seamless integrations and expert consulting to long-term operational support. Our platform powers millions of active players and drives real business growth. Call it what it is: the iGaming Platform for Champions.
With 1000+ GR8 people across locations and time zones, we don't just ship technology — we help operators build success stories across brands, markets, and geos.
Our ambition drives us. Our people make it real.
If you're a challenger in spirit and a champion in action — join us.
Why this role exists:
This role exists to protect client trust and deliver seamless technical problem resolution for our B2B partners. You'll help us maintain strict SLA commitments and uninterrupted platform availability by taking full ownership of complex L1 support cases, system alerts, and critical incident coordination.What you'll drive:
Ticket Ownership & Technical Investigation
- Independently validate, investigate, and resolve complex B2B tickets using server logs, monitoring tools, and Browser DevTools.
- Replicate user-reported issues to isolate root causes across APIs, client-server interactions, and integration layers.
- Review incoming technical fixes from L2/L3 teams to ensure solutions are fully tested and directly address client needs before closing tickets.
Incident Response & Operational Execution
- Coordinate L1 incident workflows during outages, including hosting incident calls, maintaining technical timelines, and issuing public status updates.
- Monitor real-time platform alerts, instantly triaging anomalies to prevent potential SLA breaches.
- Proactively drive backlog management, ensuring clear client follow-ups and transparent delay notifications.
Collaboration & Knowledge Sharing
- Translate complex technical root causes into actionable, human-readable updates for clients and non-technical stakeholders.
- Guide Junior Specialists on investigation techniques, log analysis, and effective ticket routing.
- Escalation path management: Route fully documented, edge-case issues to L2/L3 engineering teams with detailed diagnostic data.
What makes you a GR8 fit:
Must-Have
- 1+ years of experience in B2B Customer Support, Technical Support, Service Desk, Application Support, or operations in a B2B SaaS or high-load digital environment.
- Hands-on experience analyzing server logs, administrative back-office tools, and Browser DevTools.
- Practical knowledge of ticketing platforms (Jira/JSM, Zendesk, or ServiceNow) and incident workflows (L1–L3 framework).
- Proven ability to coordinate critical incidents (organizing response calls, tracking timelines, writing client updates).
- Flexibility to work full-time on a shift-based, 24/7 rotating schedule (including nights, weekends, and holidays).
- B1–B2+ English proficiency alongside fluent Ukrainian or Russian for technical documentation and internal communication.
Nice-to-Have
- Direct experience in iGaming, fintech, or payment processing ecosystems.
- Basic understanding of API structures and HTTP request/response payloads.
- Prior experience managing incident response tools like Statuspage.
Why you'll love working here:
Benefits Cafeteria — annual budget you allocate to:
Sports • Medical • Mental health • Home office • Languages.
Work-life & support
- Paid maternity/paternity leave + monthly childcare allowance.
- 20+ vacation days, unlimited sick leave, emergency time off.
- Remote-first + tech support + coworking compensation.
- Team events (online/offline/offsite).
- Learning culture with internal courses + growth programs.
Our culture & core values:
GR8_TECH culture is how we win — through trust, ownership, and a growth mindset. We move fast, stay curious, and keep it real, with open feedback, room to experiment, and a team that's got your back.
FUELLED BY TRUST: we're open, honest, and have each other's backs.
OWN YOUR GAME: we take initiative and own what we do.
ACCELER8: we move fast, focus smart, and keep it simple.
CHALLENGE ACCEPTED: we grow through challenges and stay curious.
BULLETPROOF: we're resilient, ready, and always have a plan.
GR8_TECH builds B2B iGaming platforms for operators who play to lead.
We deliver full-cycle, high-impact tech designed to scale — from seamless integrations and expert consulting to long-term operational support. Our platform powers millions of active players and drives real business growth. Call it what it is: the iGaming Platform for Champions.
With 1000+ GR8 people across locations and time zones, we don't just ship technology — we help operators build success stories across brands, markets, and geos.
Our ambition drives us. Our people make it real.
If you're a challenger in spirit and a champion in action — join us.
Why this role exists:
This role exists to protect client trust and deliver seamless technical problem resolution for our B2B partners. You'll help us maintain strict SLA commitments and uninterrupted platform availability by taking full ownership of complex L1 support cases, system alerts, and critical incident coordination.What you'll drive:
Ticket Ownership & Technical Investigation
- Independently validate, investigate, and resolve complex B2B tickets using server logs, monitoring tools, and Browser DevTools.
- Replicate user-reported issues to isolate root causes across APIs, client-server interactions, and integration layers.
- Review incoming technical fixes from L2/L3 teams to ensure solutions are fully tested and directly address client needs before closing tickets.
Incident Response & Operational Execution
- Coordinate L1 incident workflows during outages, including hosting incident calls, maintaining technical timelines, and issuing public status updates.
- Monitor real-time platform alerts, instantly triaging anomalies to prevent potential SLA breaches.
- Proactively drive backlog management, ensuring clear client follow-ups and transparent delay notifications.
Collaboration & Knowledge Sharing
- Translate complex technical root causes into actionable, human-readable updates for clients and non-technical stakeholders.
- Guide Junior Specialists on investigation techniques, log analysis, and effective ticket routing.
- Escalation path management: Route fully documented, edge-case issues to L2/L3 engineering teams with detailed diagnostic data.
What makes you a GR8 fit:
Must-Have
- 1+ years of experience in B2B Customer Support, Technical Support, Service Desk, Application Support, or operations in a B2B SaaS or high-load digital environment.
- Hands-on experience analyzing server logs, administrative back-office tools, and Browser DevTools.
- Practical knowledge of ticketing platforms (Jira/JSM, Zendesk, or ServiceNow) and incident workflows (L1–L3 framework).
- Proven ability to coordinate critical incidents (organizing response calls, tracking timelines, writing client updates).
- Flexibility to work full-time on a shift-based, 24/7 rotating schedule (including nights, weekends, and holidays).
- B1–B2+ English proficiency alongside fluent Ukrainian or Russian for technical documentation and internal communication.
Nice-to-Have
- Direct experience in iGaming, fintech, or payment processing ecosystems.
- Basic understanding of API structures and HTTP request/response payloads.
- Prior experience managing incident response tools like Statuspage.
Why you'll love working here:
Benefits Cafeteria — annual budget you allocate to:
Sports • Medical • Mental health • Home office • Languages.
Work-life & support
- Paid maternity/paternity leave + monthly childcare allowance.
- 20+ vacation days, unlimited sick leave, emergency time off.
- Remote-first + tech support + coworking compensation.
- Team events (online/offline/offsite).
- Learning culture with internal courses + growth programs.
Our culture & core values:
GR8_TECH culture is how we win — through trust, ownership, and a growth mindset. We move fast, stay curious, and keep it real, with open feedback, room to experiment, and a team that's got your back.
FUELLED BY TRUST: we're open, honest, and have each other's backs.
OWN YOUR GAME: we take initiative and own what we do.
ACCELER8: we move fast, focus smart, and keep it simple.
CHALLENGE ACCEPTED: we grow through challenges and stay curious.
BULLETPROOF: we're resilient, ready, and always have a plan.
See All 38 Technical Sales Specialist Jobs in Maryland
Find roles in Maryland that match your experience and apply in just a few clicks.
Find JobsTechnical Sales Specialist Jobs by City in Maryland
Where Maryland roles are concentrated, by current openings.
Technical Sales Specialist Job Market in Maryland
A snapshot from current Maryland openings, updated as new roles post.
Who's Hiring
- H&R Block11
- Rippling2
- Travelers2
- BD1
- ABB1
Top Industries Hiring
- Healthcare & Medical Services
What Maryland Employers Look For
The qualifications that appear most often in technical sales specialist jobs across Maryland.
- Bachelor's degree in engineering, life sciences, business, or a related technical field
- Two or more years of B2B technical sales or solutions engineering experience
- Demonstrated ability to manage complex sales cycles and multiple stakeholders
- Familiarity with CRM platforms such as Salesforce for pipeline tracking and reporting
- Strong written and verbal communication skills for technical and executive audiences
- Ability to obtain a federal security clearance, preferred by many Maryland defense contractors
Technical Sales Specialist Jobs in Maryland: Frequently Asked Questions
How do you become a technical sales specialist in Maryland?
Most Maryland employers require a bachelor's degree in a technical discipline such as engineering, computer science, or life sciences, paired with a background in a related industry. Maryland does not issue a state license specific to technical sales roles. Candidates typically enter through inside sales or application engineering positions, build product expertise on the job, and advance by demonstrating revenue results. Familiarity with Maryland's dominant sectors, including federal IT, defense systems, and biomedical devices, meaningfully strengthens a candidacy.
How much do technical sales specialists make in Maryland?
Technical sales specialists in Maryland earn a median of about $153,410 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $102,490 for the lowest 10% to over $153,410 for the top 10%. Pay rises with experience, specialty, and employer.
Which companies hire technical sales specialists in Maryland?
Companies currently hiring technical sales specialists in Maryland include H&R Block, Rippling, and Travelers, per current listings on Migrate Mate as of September 2026. Maryland's concentration of defense contractors, federal IT integrators, and life sciences firms means many of the largest employers in the state maintain active technical sales teams year-round.
Which Maryland cities have the most technical sales specialist jobs?
Baltimore, Annapolis, and Germantown account for the greatest concentration of technical sales specialist openings in Maryland. Baltimore anchors the life sciences and healthcare technology market, while the D.C.-adjacent suburbs of Bethesda, Rockville, and Columbia are driven by federal contractors and cybersecurity firms headquartered in the I-270 corridor, making even smaller suburban cities significant hiring centers for this role.
Are there remote technical sales specialist jobs in Maryland?
Yes, and more than many technical roles, since much of the work involves virtual demos, calls, and proposal writing. About 53% of technical sales specialist openings tied to Maryland are remote or hybrid as of September 2026, reflecting the shift toward digital selling across the industry. Account management and pre-sales engineering functions tend to offer the most remote flexibility, while roles tied to on-site demonstrations or federal cleared facilities typically require in-person presence.
How can I get hired as a technical sales specialist in Maryland with little or no experience?
The most realistic entry path is through an inside sales development or business development representative role at a Maryland-based technology or life sciences company, where structured training leads directly to field positions. Large Maryland employers in the defense and biomedical sectors, such as those on the I-270 technology corridor or in the Baltimore life sciences cluster, frequently hire candidates from adjacent roles like field service technician, clinical application specialist, or laboratory associate. Earning a relevant certification, such as a vendor credential in cloud or cybersecurity platforms, strengthens an application considerably when formal experience is limited.
Where can I find and apply to technical sales specialist jobs in Maryland?
You can find and apply to technical sales specialist jobs in Maryland on Migrate Mate, which lists current Maryland openings across industries including defense technology, life sciences, and enterprise IT. Find the roles that fit your background and apply directly from each listing.
See All 38 Technical Sales Specialist Jobs in Maryland
Find roles in Maryland that match your experience and apply in just a few clicks.
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