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INTRODUCTION

You Can Change the Life of One to Care for the Lives of Many!

At Galen College of Nursing, we educate and empower nurses to change lives. Since 1989, we’ve dedicated our work to delivering high-quality nursing education with a student-first mindset. As one of the largest private nursing colleges in the country, we combine the support of a close-knit learning environment with the strength of a nationally recognized institution, HCA Healthcare.

That same passion for excellence in the classroom extends to our offices. At Galen, you’ll find a culture deeply rooted in collaboration, innovation, and a shared commitment to improving the future of healthcare. Your work directly touches the next generation of nurses, and your contributions help our students pursue their dream of a compassionate career.

If you’re looking for a career where you can make a difference, grow professionally, and be part of a caring team, we’d love for you to apply for the Registrar Service Specialist position today!

POSITION OVERVIEW

As a Registrar Service Specialist at Galen College of Nursing, you will provide consistent, friendly support to the students, faculty and staff and assist with the maintenance of academic records while enforcing policies and following established procedures of the college.

POSITION RESPONSIBILITIES

1. Provide quality student service which says to students, "I Care" and demonstrates the college’s commitment to thoughtful, equitable treatment of all students in the areas of registration and academic records, and to insure the confidentiality and accuracy of student records.

a. As assigned, verify that students have met all enrollment / admission requirements inclusive of background checks and meeting admission test thresholds.

b. Assist in processing all readmission students.

c. Provide timely notification to students of changes to their status with the college – probation, dismissals, etc.

d. Work and assist other functional campus teams to meet needs of students as assigned by the Registrar.

e. Meet with students and contact students on a routine basis regarding attendance, performance and progression in the program, documenting all student interactions in Ellucian Colleague.

f. Provide support and assistance to all students including:

i. Initial intake of students, making sure student understands and agrees with transfer credit awarded.

ii. Registration Assistance including verifying all pre-requisite/co-requisite rules are met.

iii. Processing waitlists as space permits.

iv. Registering students who are repeating.

v. Assist students with all questions and issues.

vi. Assist students with schedule adjustments during add/drop week or at other times in the term as needed (advising student to impact of choices being made – completion and financial aid).

vii. Assist students with ordering of uniforms.

viii. Monitor clinical compliance, contacting students who are non-compliant and working with them to get all required documentation in hand so they can participate in clinical courses.

1. Provide professional assistance and support to the Academic Leadership of the campus.

a. Assist in the preparation of reports and analysis relative to student enrollment, registration, attendance, grades and other information that they might require from Academic Records in the course of performing their duties.

b. Assist in coordination of work with the Student Success personnel to assure that students are receiving the assistance and resources needed to be successful.

c. Relay information, comments/complaints received from the students so the campus may address situations as they arise.

1. Assure compliance with all policies and procedures as outlined in the Student Catalog, Faculty Handbook, and the College Policy & Procedure Manual, at the campus-level.

a. Provide information on policies and procedures to students and staff when requested.

b. Work with students to insure compliance with both Galen and affiliate requirements for participation (immunizations, CPR, drug screenings, etc.) as assigned by the Registrar.

1. Support college/campus goals.

a. Contribute to the attainment of goals outlined for the campus.

i. Track and report on Student interactions.

ii. Track and report on Student Placement and work to achieve campus strategic goal for placement.

iii. Track and report on all other campus goals as assigned.

1. Participate in all campus activities that directly interface with students - such as orientation, open house, graduation. (Expectation is attendance at a minimum of three graduations per year.)

2. Other duties as assigned.

POSITION REQUIREMENTS

Education: Work toward an Associate degree preferred.

Experience: Two years’ experience in college or academic setting preferred.

Knowledge, Skills, Abilities:
- Knowledge or willingness to learn current student systems, for example, Ellucian Colleague and Canvas, Unitime, Verified Credentials.
- Knowledge or willingness to learn current college catalog, policies, procedures.
- Knowledge or willingness to learn state requirements for licensure.
- Knowledge or willingness to learn campus resources for the support of the students.
- Knowledge of registration and records procedures and systems.
- Knowledge of supervision.
- Ability to communicate orally with co-workers, customers, clients, or the public in a face-to-face, one-to-one or group setting.
- Ability to work cooperatively with other employees, various levels of management, and students.
- Ability to work under pressure and complete tasks by deadline dates.
- Ability to work in a fast pace environment.

Physical Requirements:
- Ability to walk, stand, and sit for long periods of time.
- Ability to speak concisely and effectively to communicate needs.
- Ability to operate a personal computer and other office equipment.
- Normal motor skills and eye-hand coordination.

Degree of Supervision: Moderate supervision.

BENEFITS

At Galen College of Nursing, we want to ensure your needs are met. We offer a comprehensive package of medical, dental, and vision plans, tuition discounts, along with unique benefits, including:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance, and more.
• Free counseling services and resources for emotional, physical, and financial well-being.
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service).
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock.
• Family support through fertility and family building benefits with Progyny and adoption assistance.
• Referral services for children, elders, and pet care, home and auto repair, event planning, and more.
• Consumer discounts through Abenity.
• Retirement readiness, rollover assistance services, and preferred banking partnerships.
• Education assistance (tuition, student loan, certification support, dependent scholarships).
• Colleague recognition program.
• Time Away from Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence).
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits.

Note: Eligibility for benefits may vary by location.

Galen College of Nursing is recognized as a 2023 National League of Nursing (NLN) Center of Excellence (COE).

GALEN’S COMPASSIONATE CARE MODEL VALUES

• Inclusivity: I foster an environment that provides opportunity for every individual to reach their full potential.
• Character: I act with integrity and compassion in all I do.
• Accountability: I own my role and accept responsibility for my actions.
• Respect: I value every person as an individual with unique contributions worthy of consideration.
• Excellence: I commit myself to the highest level of quality in everything I do.

Experience the HCA Healthcare difference where colleagues are trusted, valued members of our healthcare team. Grow your career with an organization committed to delivering respectful, compassionate care, and where the unique and intrinsic worth of each individual is recognized.