Business Office Associate Jobs
Business Office Associate jobs are open across healthcare, education, and financial services, from entry-level to senior associate, with specializations in medical billing, patient accounts, and administrative operations. See the openings below and apply to the ones that match your experience.
Find JobsLooking for remote work? View remote business office associate jobs →Overview
Showing 5 of 866+ Business Office Associate jobs
- 401(k)
- Employee discounts
- Paid time off
- 401(k) matching
- Flexible schedule
- Training & development
Office Administrator & Business Operations Coordinator
Location: Stoneham, Massachusetts
Job Type: Full-time
Schedule: Monday–Friday, approximately 7:00 AM start
Compensation: Based on experience and qualifications
Work Location: In-person during training, with potential for future hybrid flexibility
- Assist with inventory management of HVAC materials, supplies, and equipment.
- Coordinate with vendors and suppliers regarding equipment orders, pricing, availability, and deliveries.
- Maintain company records, digital files, calendars, and administrative documentation.
- Assist with developing and improving office procedures and internal workflows.
- Help maintain and organize company software, customer databases, and operational systems.
- Prepare and organize estimates, proposals, invoices, work orders, service agreements, and warranty documentation.
- Manage incoming phone calls, emails, text messages, and customer inquiries.
- Maintain accurate customer information, equipment records, and service histories.
- Assist with employee time tracking, payroll preparation, and administrative reporting.
- Coordinate permits, inspections, manufacturer registrations, rebates, and warranty paperwork.
- Utilize Housecall Pro and other business software to manage daily operations.
- Respond promptly to customer questions, service requests, and scheduling concerns.
- Communicate with field technicians to coordinate appointments and resolve customer issues.
- Follow up on estimates, completed work, outstanding invoices, and customer requests.
- Assist with processing customer payments and maintaining accurate billing records.
- Help ensure every customer receives clear communication and a positive experience with EML Mechanical.
- Coordinate equipment orders, deliveries, subcontractors, and scheduling requirements.
- Communicate important job details and customer information to field technicians.
- Track outstanding project requirements, permits, inspections, and equipment registrations.
- Help ensure technicians have the information and materials needed to complete scheduled work efficiently.
- Assist with preparing project documentation and tracking job progress.
- Help maintain website content and online business listings.
- Follow up with customers regarding Google reviews and feedback.
- Assist with promoting maintenance agreements and seasonal HVAC services.
- Identify opportunities to improve customer retention and generate additional business.
- Help develop marketing materials, customer communications, and promotional campaigns.
- Help create and maintain checklists, procedures, templates, and administrative processes.
- Monitor outstanding estimates, customer follow-ups, unpaid invoices, and scheduling opportunities.
- Research new software, technology, and tools that may improve company efficiency.
- Help prepare reports related to scheduling, customer activity, project progress, and business performance.
- Take initiative to identify tasks and improvements that benefit the company when daily responsibilities are completed.
- Experience in HVAC, plumbing, electrical, construction, or another home-service industry is a plus.
- Proficiency in Microsoft Office, including Word, Excel, and Outlook.
- Experience with Housecall Pro, QuickBooks, or similar business management software is preferred but not required.
- Excellent verbal and written communication skills.
- Strong organizational skills with exceptional attention to detail.
- Ability to prioritize tasks, multitask, and adapt to changing schedules.
- Professional and customer-focused attitude.
- Ability to work independently, take initiative, and follow through on responsibilities.
- Strong problem-solving skills and willingness to learn.
- Dependable, punctual, and capable of handling confidential business information.
- Full-time Monday–Friday schedule.
- Hands-on training in HVAC business operations and industry-specific software.
- Supportive, professional work environment.
- Opportunities for professional development and increased responsibility.
- Potential for advancement into an Office Manager or Operations Manager position.
- Potential hybrid or work-from-home flexibility after successful training and demonstrated performance, depending on business needs.
Stoneham, Massachusetts
Flexible work from home options available.
Business Office Associate Jobs by Experience Level
Top Cities Hiring Business Office Associates
Explore business office associate openings in the cities hiring most right now.
See All 866+ Business Office Associate Jobs
Find roles that match your experience and apply in just a few clicks.
Find JobsBusiness Office Associate Job Market
Who's Hiring
- Heartland Dental94
- CarMax32
- SCA Health22
- United Surgical Partners18
- Saber Healthcare16
Top Industries Hiring
- Healthcare & Medical Services
- Energy
- Education
- Insurance
- Human Resources
What Employers Look For
The qualifications that appear most often in business office associate jobs.
- Proficiency in medical billing software such as Epic, Meditech, or Athenahealth
- Knowledge of insurance verification, claims submission, and accounts receivable processes
- High school diploma or equivalent required, associate degree preferred by many employers
- Experience with ICD-10 and CPT coding conventions for charge entry and claim accuracy
- Strong data entry accuracy and familiarity with electronic health record systems
- Customer service experience handling patient or client account inquiries and disputes
Tips for Your Business Office Associate Job Search
Tailor your resume for billing software
Business office associate postings frequently list specific platforms like Epic, Meditech, or Athenahealth as requirements. Name every billing or practice management system you've used and include version numbers or modules if you know them, generic mentions get filtered out by ATS systems.
Highlight your collections and AR experience
Many hiring managers prioritize candidates who can speak to accounts receivable aging, denial management, or insurance follow-up. Quantify your impact where you can, such as reduction in days in AR or claim denial rates, rather than listing duties alone.
Apply early to roles that fit
Migrate Mate lists business office associate openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Decode job titles before filtering
This role appears under several titles in real postings: patient financial services representative, revenue cycle associate, and front office coordinator all describe nearly identical work. Search each variant so you don't miss openings that match your background exactly.
Prepare for scenario-based interview questions
Interviewers commonly ask how you handled a denied insurance claim, resolved a patient billing dispute, or managed a backlog. Walk through one concrete situation end to end, naming the steps you took and the outcome, rather than describing your general process.
Negotiate using role-specific benchmarks
Before accepting an offer, check Bureau of Labor Statistics wage data for medical records and billing specialists in your metro area. If the offer is below the regional median, cite the BLS figure directly and ask whether there is flexibility before you accept.
Business Office Associate Jobs: Frequently Asked Questions
Which companies are hiring the most business office associates?
The most active employers for business office associates right now are Heartland Dental, CarMax, and SCA Health, and the most openings are in Texas, Florida, and California, based on current listings on Migrate Mate as of November 2026. Health systems and multi-site outpatient practices tend to post the highest volume consistently.
How many business office associate jobs are remote?
About 21% of business office associate openings are fully remote or hybrid as of November 2026, with remote availability highest in insurance billing, denial management, and accounts receivable follow-up functions. Roles requiring in-person patient interaction or cash handling are almost always on-site.
How do you become a business office associate?
Start by earning a high school diploma, then complete a medical billing or healthcare administration certificate program through a community college, which covers coding, insurance processes, and billing software basics. Build hands-on experience in an administrative or front-desk healthcare role, learn at least one major billing platform, and apply for entry-level business office or patient financial services positions to move into the full role.
How do you get hired as a business office associate with little experience?
Entry-level candidates with no direct billing experience get hired by demonstrating adjacent skills: front desk reception, cash handling, customer service in a medical office, or data entry accuracy. Completing a short medical billing certificate adds credibility and signals you understand the revenue cycle basics. Apply to roles at smaller clinics or physician practices, which are more likely to train on the job than large hospital systems.
What does the business office associate interview process look like?
Most employers use a two-stage process: a phone screen focused on your billing software experience and background in insurance or patient accounts, followed by an in-person or video interview with the business office manager. Expect scenario questions about handling a denied claim or a patient billing dispute. Some employers add a short data entry or coding accuracy test before extending an offer.
Where can I find and apply to business office associate jobs?
You can find and apply to business office associate jobs on Migrate Mate, which lists current openings from across the United States. Search for roles that match your experience in billing, accounts receivable, or patient financial services, and apply directly to each listing that fits.
See All 866+ Business Office Associate Jobs
Find roles that match your experience and apply in just a few clicks.
Find Jobs