Center Manager Jobs in Ohio
Center Manager jobs in Ohio are concentrated in Columbus, Cleveland, and Cincinnati, where large employers like Nationwide, Cleveland Clinic, and Fifth Third Bank maintain substantial operations and hire across healthcare, financial services, and distribution. Demand is strongest in healthcare operations, customer service center management, and logistics coordination, with openings at both the emerging team lead and senior director levels. Ohio's diverse economy means opportunities extend into secondary markets like Dayton and Akron, where manufacturing and regional health systems add steady hiring volume. Find a role that fits below and apply directly.
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Mercy Health
About us
As a faith-based and patient-focused organization, Mercy Health exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect. Mercy Health seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive.
Supervisor Nursing – St. Rita's Medical Center
Job Summary:
Primary Function/General Purpose of Position
Assists with supervising and coordinating the administrative and operational activities in the assigned areas. Collaborates with an interprofessional team to ensure safe and effective care delivery while promoting a culture of excellence. Spends approximately half their time in a clinical capacity and half assisting with administrative support.
Essential Job Functions
- Leads a team of nurses and clinical support.
- Supports managers/directors on larger units.
- Performs limited managerial responsibilities and works on ground support for frontline staff and assists in direct patient care as needed.
- Assists manager/director in planning and supervision of unit/department goals and objectives.
- Assists with managers/directors in planning and maintaining department's readiness for regulatory surveyors.
- Serves as professional role model, mentor, and clinical resource.
- Responsible for personal and professional growth as well as fostering an environment where interdisciplinary team members can contribute to optimal patient outcomes and grow professionally.
- Responsible for modeling core culture and safety behaviors to eliminate preventable harm and implement high reliability principles.
- Facilitates implementation of change management, performance improvement, and strategic initiatives in assigned areas.
- Supports mission and vision of the organization and adheres to organizational policies.
- Organizational nurses are expected to practice and deliver care in accordance with the core concepts and intention of the Nursing Professional Practice Model
This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.
Education:
-
Bachelor of Science Nursing (strongly preferred)
Required Licensing & Certifications:
- Current RN license in state they are working or covered by compact (required)
- BLS Basic Life Support (preferred upon hire, must obtain from approved source prior to entering patient care setting)
- Certifications required based on the unit(s) that the leader oversees and the requirements for those specific units:
- PALS Pediatric Advanced Life Support (preferred)
- ACLS Advanced Cardiac Life Support (preferred)
- NRP Neonatal Resuscitation Program (preferred)
- TNCC Trauma Nurse Core Curriculum (preferred)
- ENPC Emergency Nurse Pediatric Course (preferred)
- National Board Certification Specialty (preferred)
- Nurse Executive Certification or designated specialty certification (preferred)
Experience:
- 2 years nursing experience with 1 year minimum clinical experience in the acuity level of desired area (preferred) Charge nurse or management experience (preferred)
Skills & Abilities:
- Build collaborative relationships
- Collaborate with physicians and other medical staff
- Conflict resolution
- Effective oral communication
- Establish an environment that values diversity
- Facilitate consensus building
- Facilitate group discussions
- Inspire desired behaviors and manage undesired behaviors
- Interpersonal communication
- Relationship building
- Written communication
- Application of high reliability concepts
- Care Delivery Models and Patient Care Delivery across the continuum
- Clinical outcomes
- Education and developmental practices
- Evidence-based practices
- Hospital policies and procedures
- Nursing and clinical best practices and research
- Nursing professional practice
- Patient care services
- Performance improvement
- Quality clinical care
- Quality improvement
- Regulatory standards
- Risk management
Working knowledge of patient safety programs, identifying risks, and responding to recommendations.
Able to learn from setback and failures.
Change management
Foundational leadership
Mentor others
Succession planning
Advocacy
Holding self accountable to actions and decisions
Open to receiving feedback and coaching
Uphold ethical priciples and corporate compliance standards
Analyzing data or information
Knowledge of creating and managing budgets
Creating operational objectives and the strategies to achieve the goals
Customer service
Financial Management
Human Resources management
Information management and technology
Knowledge of SWOT and Gap analyses
People management and leadership
Problem solving
Staffing and managing staffing based on matrix
Strategic planning and management
Workforce development planning
Union environments
Training:
None
As a Mercy Health associate, you're part of a Mission that matters. We support your well-being—personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.
What we offer
- Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
- Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts
- Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
- Tuition assistance, professional development and continuing education support
Benefits may vary based on the market and employment status.
All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com
See All 168+ Center Manager Jobs in Ohio
Find roles in Ohio that match your experience and apply in just a few clicks.
Find Center Manager JobsCenter Manager Jobs by City in Ohio
Where Ohio roles are concentrated, by current openings.
Center Manager Job Market in Ohio
A snapshot from current Ohio openings, updated as new roles post.
Who's Hiring
- Amazon14

- Walmart11

- Turner & Townsend Pty Limited9

- Meta5

- MGAC4

Top Industries Hiring
- Healthcare & Medical Services
- Retail
- Consulting & Professional Services
What Ohio Employers Look For
The qualifications that appear most often in center manager jobs across Ohio.
- Bachelor's degree in business administration, healthcare management, or a related field
- Three or more years of supervisory or team leadership experience in a center environment
- Demonstrated ability to manage performance metrics, staffing, and operational budgets
- Proficiency with workforce management software and reporting tools
- Strong written and verbal communication skills for staff coaching and stakeholder updates
- Experience with quality assurance processes, compliance standards, or accreditation requirements
Center Manager Jobs in Ohio: Frequently Asked Questions
How do you become a center manager in Ohio?
Most Ohio employers expect a bachelor's degree in business, healthcare administration, operations, or a related discipline, combined with progressive supervisory experience. Center manager roles in Ohio do not require a state-issued license in most industries, but healthcare operations managers working in licensed facilities may need familiarity with Ohio Department of Health compliance standards. Candidates who supplement their experience with a Project Management Professional credential or a healthcare management certificate from an Ohio institution consistently report stronger callbacks.
Which companies hire center managers in Ohio?
Employers hiring center managers in Ohio right now include Amazon, Walmart, and Turner & Townsend Pty Limited, based on current listings on Migrate Mate as of September 2026. Ohio's mix of major health systems, financial services headquarters, and regional distribution networks means openings surface across a wide range of industries rather than clustering in one sector.
Which Ohio cities have the most center manager jobs?
Columbus, New Albany, and Cincinnati have the most center manager openings in Ohio. Columbus leads because it serves as the state's government, insurance, and technology hub, giving it a high concentration of contact centers and operations facilities, while Cleveland's large health systems and regional banking presence drive consistent hiring, and Cincinnati's corporate headquarters including several Fortune 500 firms add meaningful volume.
Are there remote center manager jobs in Ohio?
Yes, but they're rare. Center manager roles are inherently supervisory and often require on-site presence to oversee staff, monitor operations, and respond to real-time issues. About 48% of center manager openings tied to Ohio are remote or hybrid as of September 2026, with most of those being hybrid arrangements rather than fully remote. The functions most likely to allow off-site days are reporting, scheduling, and administrative oversight rather than direct floor supervision.
How can I get hired as a center manager in Ohio with little or no experience?
The most realistic entry path is moving into a team lead or shift supervisor role first, then building toward a manager title. Large Ohio employers like Nationwide, OhioHealth, and Amazon's Ohio fulfillment network regularly post associate supervisor and team lead positions that serve as deliberate pipelines into center management. Lateral moves from quality assurance coordinator, scheduling analyst, or senior customer service representative roles are common stepping stones. Completing an operations or healthcare management certificate through Columbus State or Cuyahoga Community College gives candidates a credential edge when experience is limited.
Where can I find and apply to center manager jobs in Ohio?
You can find and apply to center manager jobs in Ohio on Migrate Mate, which lists current Ohio openings across industries and experience levels. Find the roles that fit your background and apply directly to each one.
See All 168+ Center Manager Jobs in Ohio
Find roles in Ohio that match your experience and apply in just a few clicks.
Find Center Manager Jobs