COO Jobs at ChenMed with Visa Sponsorship
ChenMed hires COOs to lead operations across its value-based primary care centers, and the company has a track record of sponsoring work visas for senior operational leadership. If you're pursuing a COO role here, sponsorship is a realistic path for qualified candidates.
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Get Access To All JobsLocation
Metairie, Louisiana, United States of America
Category
Corporate
Job Id
R0048138
We’re unique. You should be, too.
We’re changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?
We’re different than most primary care providers. We’re rapidly expanding and we need great people to join our team.
This is a customer-service and leadership-focused position working directly with patients and their families, insurance representatives, doctors and other medical personnel in a dynamic and professional environment to provide the highest level of quality healthcare to all patients.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Provides extraordinary customer service to all internal and external customers (including patients and other Chen Medical team members) at all times.
- Monitors office communication and performance to ensure that front desk, referrals and medical assistant teams operate in an efficient, accurate and customer-focused manner.
- Works with Team Leaders to conduct performance evaluations of all team members and complete any required disciplinary actions.
- Monitors the number of patients and wait time to ensure proper flow of patients from check-in through appointment to check-out.
- Addresses/resolves any customer-service or team member issues.
- Ensures accuracy of all incoming and outgoing information including supplies, invoices, billing requests, and patient records.
- Works closely with the Sales and Marketing department in developing strategies to increase and retain membership.
Other responsibilities may include:
- Conducts tours for prospective patients and ensure New Patient paperwork is completed and in chart.
- Works with doctors in meeting set up, writing letters to/for patients.
- Reviews reports to ensure target metrics are achieved and processes are being followed.
- Ensures co-pays are compliantly collected and cash is reconciled and deposited.
- Conducts walk through of the Center to ensure a clean and safe environment, including spot checks of back office for expired medications, proper biohazard waste and medicine disposal, etc.
- Conducts training and refreshers regarding Medicare and HIPAA compliance, ensure annual OSHA training occur and employees have all required certifications current in their files.
- Monitors transportation and housekeeping activities.
- Monitors/alters team member work schedules, including approval of overtime or vacations.
- Works closely with the Management Team and Administrators in relation to strategic business planning.
- Other duties as assigned and modified at manager’s discretion.
KNOWLEDGE, SKILLS AND ABILITIES:
- Skills in operating phones, personal computer, software and other IT systems.
- Skills in oral communication (English required).
- Ability to communicate with employees, patients and other individuals in a professional and courteous manner.
- Ability to pay close attention to detail and to ensure accuracy of reports and data.
- Ability to manage multiple processes and work effectively with other team members.
- Fluent in English.
PAY RANGE:
$83,638 - $119,482 Salary
The posted pay range represents the base hourly rate or base annual full-time salary for this position. Final compensation will depend on a variety of factors including but not limited to experience, education, geographic location, and other relevant factors. This position may also be eligible for bonuses or commissions.
EMPLOYEE BENEFITS
We’re ChenMed and we’re transforming healthcare for seniors and changing America’s healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We’re growing rapidly as we seek to rescue more and more seniors from inadequate health care.
ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people’s lives every single day.
Current employees, if you want to apply to our internal career site, please click HERE
LI-Onsite
Location
Metairie, Louisiana, United States of America
Category
Corporate
Job Id
R0048138
We’re unique. You should be, too.
We’re changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?
We’re different than most primary care providers. We’re rapidly expanding and we need great people to join our team.
This is a customer-service and leadership-focused position working directly with patients and their families, insurance representatives, doctors and other medical personnel in a dynamic and professional environment to provide the highest level of quality healthcare to all patients.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Provides extraordinary customer service to all internal and external customers (including patients and other Chen Medical team members) at all times.
- Monitors office communication and performance to ensure that front desk, referrals and medical assistant teams operate in an efficient, accurate and customer-focused manner.
- Works with Team Leaders to conduct performance evaluations of all team members and complete any required disciplinary actions.
- Monitors the number of patients and wait time to ensure proper flow of patients from check-in through appointment to check-out.
- Addresses/resolves any customer-service or team member issues.
- Ensures accuracy of all incoming and outgoing information including supplies, invoices, billing requests, and patient records.
- Works closely with the Sales and Marketing department in developing strategies to increase and retain membership.
Other responsibilities may include:
- Conducts tours for prospective patients and ensure New Patient paperwork is completed and in chart.
- Works with doctors in meeting set up, writing letters to/for patients.
- Reviews reports to ensure target metrics are achieved and processes are being followed.
- Ensures co-pays are compliantly collected and cash is reconciled and deposited.
- Conducts walk through of the Center to ensure a clean and safe environment, including spot checks of back office for expired medications, proper biohazard waste and medicine disposal, etc.
- Conducts training and refreshers regarding Medicare and HIPAA compliance, ensure annual OSHA training occur and employees have all required certifications current in their files.
- Monitors transportation and housekeeping activities.
- Monitors/alters team member work schedules, including approval of overtime or vacations.
- Works closely with the Management Team and Administrators in relation to strategic business planning.
- Other duties as assigned and modified at manager’s discretion.
KNOWLEDGE, SKILLS AND ABILITIES:
- Skills in operating phones, personal computer, software and other IT systems.
- Skills in oral communication (English required).
- Ability to communicate with employees, patients and other individuals in a professional and courteous manner.
- Ability to pay close attention to detail and to ensure accuracy of reports and data.
- Ability to manage multiple processes and work effectively with other team members.
- Fluent in English.
PAY RANGE:
$83,638 - $119,482 Salary
The posted pay range represents the base hourly rate or base annual full-time salary for this position. Final compensation will depend on a variety of factors including but not limited to experience, education, geographic location, and other relevant factors. This position may also be eligible for bonuses or commissions.
EMPLOYEE BENEFITS
We’re ChenMed and we’re transforming healthcare for seniors and changing America’s healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We’re growing rapidly as we seek to rescue more and more seniors from inadequate health care.
ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people’s lives every single day.
Current employees, if you want to apply to our internal career site, please click HERE
LI-Onsite
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Get Access To All JobsTips for Finding COO Jobs at ChenMed Jobs
Align your credentials with value-based care
ChenMed's COO roles require demonstrated experience running operations in value-based or capitated care models. Before applying, document specific outcomes you've owned, such as reducing hospital readmissions or improving care coordination metrics across multiple sites.
Target ChenMed's multi-site expansion markets
ChenMed opens new centers in underserved urban markets regularly. COO openings cluster around these expansion cities. Researching which markets are actively scaling helps you target postings where operational leadership hiring is most urgent and sponsorship conversations move faster.
Prepare for PERM's strict job description requirements
For EB-2 or EB-3 sponsorship, the PERM labor certification process requires your actual duties to match the certified job description precisely. Work with ChenMed's HR team early to ensure your COO scope is documented in a way that satisfies DOL requirements.
Use Migrate Mate to filter COO openings by sponsorship
Not all COO postings at ChenMed surface with sponsorship details attached. Browse open roles on Migrate Mate to identify positions where ChenMed has an active sponsorship history, so you can prioritize applications where the pathway is already established.
Negotiate H-1B timing before accepting an offer
If you're transferring an existing H-1B, ChenMed can file a cap-exempt transfer and you can start on the filing receipt date. Confirm this timeline with your recruiter before signing, so there's no gap between your previous employer's end date and your start date.
Demonstrate multisite operational authority in your application
ChenMed's COO roles span multiple care centers, not a single facility. Your resume and interviews should show you've held P&L or operational authority across geographically distributed teams. This directly maps to the specialty occupation framing USCIS evaluates in H-1B petitions.
COO at ChenMed jobs are hiring across the US. Find yours.
Find COO at ChenMed JobsFrequently Asked Questions
Does ChenMed sponsor H-1B visas for COOs?
Yes, ChenMed sponsors H-1B visas for COO roles. Because COO positions require a specialized degree background in healthcare administration, business, or a related field, they generally meet USCIS's specialty occupation standard. If you're transferring an existing H-1B from another employer, ChenMed can file a cap-exempt petition, allowing you to start work once USCIS issues a receipt notice.
How do I apply for COO jobs at ChenMed?
Applications go through ChenMed's careers portal, but not every listing clearly indicates sponsorship availability. Migrate Mate is the recommended way to browse ChenMed COO openings filtered by visa sponsorship track record, so you can identify roles where the sponsorship pathway is already established before investing time in the application process.
Which visa types are commonly used for COO roles at ChenMed?
ChenMed sponsors H-1B, TN, and F-1 OPT for COO roles, along with immigrant pathways including EB-2 and EB-3 for candidates pursuing permanent residence. TN visas apply only to Canadian and Mexican nationals in qualifying management categories. F-1 OPT is available for recent graduates, though COO roles at this level more commonly involve H-1B or immigrant visa sponsorship given the seniority required.
What qualifications does ChenMed expect for a COO position?
ChenMed's COO roles typically require a graduate degree in healthcare administration, business, or a clinical field, combined with senior operational leadership experience in a multi-site healthcare setting. Experience with value-based care models, capitated contracts, or federally qualified health center operations is particularly relevant. USCIS requires that the position meet the specialty occupation standard, so your degree field should align directly with the COO scope ChenMed defines.
How long does the sponsorship process take for a COO role at ChenMed?
An H-1B transfer from an existing visa can move quickly, often within a few weeks of filing. A new H-1B cap-subject petition requires waiting for the annual April lottery, with an October 1 start date if selected. Immigrant visa sponsorship through EB-2 or EB-3 involves PERM labor certification with DOL, which adds several months to the timeline before USCIS adjudicates the I-140 petition.
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