Solutions Architect Jobs at Datadog with Visa Sponsorship
Solutions Architect jobs at Datadog sit at the intersection of technical depth and customer-facing problem solving, requiring fluency in cloud infrastructure, observability, and enterprise sales cycles. Datadog has a consistent track record of sponsoring work visas for this function across multiple visa categories.
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Get Access To All JobsINTRODUCTION
The Product Solutions Architecture (PSA) team acts as a technical multiplier across Datadog. PSAs are domain experts who partner with Field teams on complex customer use cases across pre- and post-sales engagements and scale their impact by producing reusable collateral, including reference architectures, technical guides, and enablement assets. By feeding real-world customer insights back to Datadog Product teams, PSAs help influence product roadmaps while accelerating adoption, usage, and long-term customer success.
Datadog's Service Management suite — spanning App Builder, Incident Management, Event Management, Workflow Automation, and On-Call — helps enterprises detect, triage, and resolve operational issues faster while automating the manual toil around incident response. As a Product Solutions Architect, you will partner closely with Datadog customers and the Service Management product team to design architectures, implement best practices, and drive adoption of App Builder, Incident Management, Event Management, Workflow Automation, and On-Call across customer environments.
At Datadog, we place value in our office culture - the relationships and collaboration it builds, and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.
What You'll Do:
- Serve as the in-house subject matter expert for Datadog's Service Management products — App Builder, Incident Management, Event Management, Workflow Automation, and On-Call
- Partner with Field teams to provide hands-on technical and architectural guidance to enterprise customers adopting Service Management, including designing on-call escalation policies, incident response workflows, event correlation pipelines, and custom internal tools with App Builder
- Create high-impact technical collateral, including reference architectures, technical guides, cookbooks, and documentation to enable Field teams and the broader customer community — covering topics like automated incident response, alert noise reduction via Event Management, custom runbook automation with Workflow Automation, and low-code app development with App Builder
- Build proofs of concept and small-scale deployments to validate solutions and reproduce real-world customer environments, such as end-to-end incident lifecycles from alert to resolution
- Act as a trusted advisor to Product Management by delivering actionable feedback informed by real-world field experience, helping shape the roadmap for automation, on-call operations, and incident workflows
Who You Are:
- You bring a strong engineering foundation, with hands-on experience building and operating incident response programs, on-call rotations, or internal automation/tooling in production environments at a large scale, and are comfortable diving deep into codebases to understand architectural decisions, tradeoffs, and implementation details
- You are familiar with distributed systems and core observability concepts, such as tracing, metrics, and logging, and understand how alerting, event correlation, and incident management fit into a broader operational workflow
- Experience with languages such as Python and/or JavaScript/TypeScript, and familiarity with low-code/no-code application development concepts
- Comfortable operating in rapidly evolving, ambiguous technical domains
- You build deep context across teams and translate it into reusable, scalable solutions
- You take ownership from problem definition through implementation and measurable outcomes
- Highly detail-oriented, particularly when working on architectures and customer-facing technical assets
- You bring strong listening and consultative skills and are experienced supporting customers in high-pressure, complex situations — including live incident scenarios
- Able to sit up to 4 hours, traveling to and from client sites
- Able to travel via auto, train, or air up to 40% of the time
Bonus Points:
- Successful track record with 5+ years experience working as a Solutions Architect or Sales Engineer supporting incident management, ITSM, on-call/paging, or workflow automation tools (e.g., PagerDuty, Opsgenie, ServiceNow, Jira Service Management, Rundeck)
- Experience using Datadog and/or other observability tools in an SRE or DevOps capacity, particularly owning on-call responsibilities or building internal automation
- Experience building custom applications or internal tools using low-code platforms (e.g., Retool, App Builder) is a plus
Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you're passionate about technology and want to grow your skills, we encourage you to apply.
Benefits and Growth:
- Best-in-breed onboarding
- Generous global benefits
- Intra-departmental mentor and buddy program for in-house networking
- New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
- Continuous professional development, product training, and career pathing
- An inclusive company culture, able to join our Community Guilds and Inclusion Talks
Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.
About Datadog:
Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center.
Equal Opportunity at Datadog:
Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference.
Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form. This form is for accommodation requests only and cannot be used to inquire about the status of applications.
Privacy and AI Guidelines:
Any information you submit to Datadog as part of your application will be processed in accordance with Datadog's Applicant and Candidate Privacy Notice. For information on our AI policy, please visit Interviewing at Datadog AI Guidelines.
INTRODUCTION
The Product Solutions Architecture (PSA) team acts as a technical multiplier across Datadog. PSAs are domain experts who partner with Field teams on complex customer use cases across pre- and post-sales engagements and scale their impact by producing reusable collateral, including reference architectures, technical guides, and enablement assets. By feeding real-world customer insights back to Datadog Product teams, PSAs help influence product roadmaps while accelerating adoption, usage, and long-term customer success.
Datadog's Service Management suite — spanning App Builder, Incident Management, Event Management, Workflow Automation, and On-Call — helps enterprises detect, triage, and resolve operational issues faster while automating the manual toil around incident response. As a Product Solutions Architect, you will partner closely with Datadog customers and the Service Management product team to design architectures, implement best practices, and drive adoption of App Builder, Incident Management, Event Management, Workflow Automation, and On-Call across customer environments.
At Datadog, we place value in our office culture - the relationships and collaboration it builds, and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.
What You'll Do:
- Serve as the in-house subject matter expert for Datadog's Service Management products — App Builder, Incident Management, Event Management, Workflow Automation, and On-Call
- Partner with Field teams to provide hands-on technical and architectural guidance to enterprise customers adopting Service Management, including designing on-call escalation policies, incident response workflows, event correlation pipelines, and custom internal tools with App Builder
- Create high-impact technical collateral, including reference architectures, technical guides, cookbooks, and documentation to enable Field teams and the broader customer community — covering topics like automated incident response, alert noise reduction via Event Management, custom runbook automation with Workflow Automation, and low-code app development with App Builder
- Build proofs of concept and small-scale deployments to validate solutions and reproduce real-world customer environments, such as end-to-end incident lifecycles from alert to resolution
- Act as a trusted advisor to Product Management by delivering actionable feedback informed by real-world field experience, helping shape the roadmap for automation, on-call operations, and incident workflows
Who You Are:
- You bring a strong engineering foundation, with hands-on experience building and operating incident response programs, on-call rotations, or internal automation/tooling in production environments at a large scale, and are comfortable diving deep into codebases to understand architectural decisions, tradeoffs, and implementation details
- You are familiar with distributed systems and core observability concepts, such as tracing, metrics, and logging, and understand how alerting, event correlation, and incident management fit into a broader operational workflow
- Experience with languages such as Python and/or JavaScript/TypeScript, and familiarity with low-code/no-code application development concepts
- Comfortable operating in rapidly evolving, ambiguous technical domains
- You build deep context across teams and translate it into reusable, scalable solutions
- You take ownership from problem definition through implementation and measurable outcomes
- Highly detail-oriented, particularly when working on architectures and customer-facing technical assets
- You bring strong listening and consultative skills and are experienced supporting customers in high-pressure, complex situations — including live incident scenarios
- Able to sit up to 4 hours, traveling to and from client sites
- Able to travel via auto, train, or air up to 40% of the time
Bonus Points:
- Successful track record with 5+ years experience working as a Solutions Architect or Sales Engineer supporting incident management, ITSM, on-call/paging, or workflow automation tools (e.g., PagerDuty, Opsgenie, ServiceNow, Jira Service Management, Rundeck)
- Experience using Datadog and/or other observability tools in an SRE or DevOps capacity, particularly owning on-call responsibilities or building internal automation
- Experience building custom applications or internal tools using low-code platforms (e.g., Retool, App Builder) is a plus
Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you're passionate about technology and want to grow your skills, we encourage you to apply.
Benefits and Growth:
- Best-in-breed onboarding
- Generous global benefits
- Intra-departmental mentor and buddy program for in-house networking
- New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
- Continuous professional development, product training, and career pathing
- An inclusive company culture, able to join our Community Guilds and Inclusion Talks
Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.
About Datadog:
Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center.
Equal Opportunity at Datadog:
Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference.
Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form. This form is for accommodation requests only and cannot be used to inquire about the status of applications.
Privacy and AI Guidelines:
Any information you submit to Datadog as part of your application will be processed in accordance with Datadog's Applicant and Candidate Privacy Notice. For information on our AI policy, please visit Interviewing at Datadog AI Guidelines.
See all Solutions Architect Jobs at Datadog
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Solutions Architect Jobs at Datadog.
Get Access To All JobsTips for Finding Solutions Architect Jobs at Datadog
Frame your pre-sales experience around observability
Datadog's Solutions Architect interviews test hands-on familiarity with monitoring, APM, and cloud-native infrastructure. Prepare demos or case studies showing how you've architected observability solutions, not just sold or supported software.
Target roles aligned with your current visa status
Datadog sponsors H-1B, H-1B1 visa, TN, and F-1 OPT. If you're on OPT, apply with enough lead time for Datadog to file an H-1B cap petition before your OPT expires, factoring in the April 1 filing window.
Confirm sponsorship willingness before your final interview
Datadog's recruiting team typically handles sponsorship decisions at the offer stage, not earlier. Raise the visa question directly with your recruiter once you're in late-stage conversations to avoid delays after an offer is extended.
Match your specialty to Datadog's vertical focus areas
Datadog hires Solutions Architects to support specific verticals like financial services, e-commerce, and DevOps platforms. Aligning your resume to one of these verticals increases your chances of clearing the initial screen for a sponsored role.
Use Migrate Mate to filter sponsored Solutions Architect openings
Datadog posts Solutions Architect roles across multiple locations and business segments. Use Migrate Mate to filter specifically for visa-sponsored positions so you're only spending time on roles where sponsorship is already confirmed.
Understand LCA requirements before negotiating your offer
Before Datadog can file your H-1B petition, it must submit a Labor Condition Application to the DOL certifying your offered wage meets the prevailing wage for your location. Knowing this step exists helps you set realistic expectations on start date timelines.
Frequently Asked Questions
Does Datadog sponsor H-1B visas for Solutions Architects?
Yes, Datadog sponsors H-1B visas for Solutions Architect roles. This is one of the more common sponsorship pathways for this function at the company. If you're currently on a different status, such as F-1 OPT, Datadog can initiate an H-1B visa cap petition on your behalf ahead of the April 1 filing window, provided the timing aligns with your OPT expiration and the annual cap lottery.
How do I apply for Solutions Architect jobs at Datadog?
Applications go through Datadog's careers page, where Solutions Architect roles are listed by region and product segment. You can also browse open positions filtered by visa sponsorship eligibility on Migrate Mate, which shows only roles where sponsorship is available. Tailoring your application to a specific vertical or technical specialty, such as cloud infrastructure or APM, meaningfully improves your chances of moving past the initial screen.
Which visa types does Datadog use for Solutions Architect roles?
Datadog supports multiple visa categories for Solutions Architects, including H-1B, H-1B1 visa for Chilean and Singaporean nationals, TN visa for Canadian and Mexican nationals, F-1 OPT and CPT for students, and employment-based Green Card pathways through EB-2 and EB-3. The right visa depends on your nationality, current status, and how far along you are in your career.
What qualifications does Datadog expect for a sponsored Solutions Architect role?
Datadog typically expects Solutions Architect candidates to have hands-on experience with cloud platforms such as AWS, Azure, or GCP, and familiarity with observability concepts including metrics, traces, and logs. Pre-sales or customer-facing technical experience is heavily weighted. A bachelor's degree in computer science, engineering, or a related field is usually required to satisfy the specialty occupation standard for H-1B sponsorship through USCIS.
How do I estimate the timeline from offer to starting on a sponsored visa at Datadog?
Timeline depends heavily on your current status. If you're on F-1 OPT and need an H-1B, you're working around the annual cap cycle, which means petitions file in April for an October 1 start. If you're transferring an existing H-1B or changing from another status, USCIS premium processing can reduce the I-129 adjudication window to roughly 15 business days. Plan for at least three to four months of lead time in most scenarios.