Program Analyst Jobs at DoorDash with Visa Sponsorship
Program Analyst roles at DoorDash sit at the intersection of operations, data, and product, supporting the systems that keep a large-scale logistics platform running. DoorDash has a consistent track record of sponsoring international workers across multiple visa categories for this function.
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Get Access To All JobsAbout the Team:
You will be a part of the Network Operations Excellence (NOE) team which is a component of the Global Support and Integrity Operations (GSIO) organization. The primary role of this organization is to provide the best support for Dashers, Consumers and Merchants to maximize Customer retention while minimizing cost. We achieve this by creating feedback mechanisms and insights to influence process design and resource allocation to improve the experience. Our ultimate objective is to enhance the experience of all customers engaging with DoorDash, and improve key performance indicators (KPIs). To achieve this objective, the team will operate and execute support experiences.
About the Role:
We are looking for a detail-oriented and proactive Senior Analyst to join our Access Command team. In this role, you will play a key part in the delivery of mission-critical provisioning services for our global BPO support agents. You'll ensure seamless tool access, conduct thorough compliance audits, and lead process improvement initiatives. In addition to access provisioning and audit responsibilities, you will also own documentation and workflow processes to support scalability and ensure operational consistency.
This is a high-ownership role requiring strong problem-solving skills, cross-functional collaboration, and the ability to manage technical complexities with confidence. You will report into the Strategic Planning & Execution Manager within the NOE organization.
Must be based in one of the following locations: New York, Seattle, San Francisco, Tempe, Sunnyvale and able to travel pending the needs of the business. Required to make bi-yearly trips for team on-sites.
You're excited about this opportunity because you will:
- Provision and manage user access across multiple platforms (e.g., Weaver, Sigma, Snowflake, OKTA Admin, Salesforce, Jira, Slack, Amazon Connect, and proprietary DoorDash tools).
- Support onboarding, offboarding, and lifecycle access management for internal and external (BPO) support teams.
- Perform comprehensive audits to ensure data integrity and compliance with SOX/SOC standards.
- Triage high-priority access issues and work closely with vendor partners and internal stakeholders to resolve them swiftly.
- Troubleshoot complex identity issues (e.g., authentication failures, provisioning errors, access discrepancies).
- Lead continuous improvement initiatives such as SOP development, automation efforts, and system cleanups.
- Integrate identity platforms with SaaS and internal applications using SAML, SCIM, OAuth, and OpenID Connect.
- Engage directly with senior leadership to manage escalations and drive alignment on strategic access initiatives.
- Support and educate end-users on IAM processes and tools to promote efficiency and self-service.
We're excited about you because you:
- Have 3+ years of experience in access management, provisioning, or technical support in a fast-paced, global environment.
- Bachelor's Degree
- Possess in-depth knowledge of security protocols, SOX/SOC compliance, and access control principles.
- Are proficient with access management tools like OKTA, Jira, Salesforce, and Amazon Connect.
- Have a working knowledge of SQL and can use it to troubleshoot and validate access data.
- Demonstrate strong ownership, communication skills, and the ability to influence without authority.
- Thrive in changing environments, learn new technologies quickly, and manage multiple priorities effectively.
- Value clarity and structure, with proven experience documenting technical and operational workflows.
About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees' happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.
Our Commitment to Diversity and Inclusion
We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on "protected categories," we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.
Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
If you need any accommodations, please inform your recruiting contact upon initial connection.
About the Team:
You will be a part of the Network Operations Excellence (NOE) team which is a component of the Global Support and Integrity Operations (GSIO) organization. The primary role of this organization is to provide the best support for Dashers, Consumers and Merchants to maximize Customer retention while minimizing cost. We achieve this by creating feedback mechanisms and insights to influence process design and resource allocation to improve the experience. Our ultimate objective is to enhance the experience of all customers engaging with DoorDash, and improve key performance indicators (KPIs). To achieve this objective, the team will operate and execute support experiences.
About the Role:
We are looking for a detail-oriented and proactive Senior Analyst to join our Access Command team. In this role, you will play a key part in the delivery of mission-critical provisioning services for our global BPO support agents. You'll ensure seamless tool access, conduct thorough compliance audits, and lead process improvement initiatives. In addition to access provisioning and audit responsibilities, you will also own documentation and workflow processes to support scalability and ensure operational consistency.
This is a high-ownership role requiring strong problem-solving skills, cross-functional collaboration, and the ability to manage technical complexities with confidence. You will report into the Strategic Planning & Execution Manager within the NOE organization.
Must be based in one of the following locations: New York, Seattle, San Francisco, Tempe, Sunnyvale and able to travel pending the needs of the business. Required to make bi-yearly trips for team on-sites.
You're excited about this opportunity because you will:
- Provision and manage user access across multiple platforms (e.g., Weaver, Sigma, Snowflake, OKTA Admin, Salesforce, Jira, Slack, Amazon Connect, and proprietary DoorDash tools).
- Support onboarding, offboarding, and lifecycle access management for internal and external (BPO) support teams.
- Perform comprehensive audits to ensure data integrity and compliance with SOX/SOC standards.
- Triage high-priority access issues and work closely with vendor partners and internal stakeholders to resolve them swiftly.
- Troubleshoot complex identity issues (e.g., authentication failures, provisioning errors, access discrepancies).
- Lead continuous improvement initiatives such as SOP development, automation efforts, and system cleanups.
- Integrate identity platforms with SaaS and internal applications using SAML, SCIM, OAuth, and OpenID Connect.
- Engage directly with senior leadership to manage escalations and drive alignment on strategic access initiatives.
- Support and educate end-users on IAM processes and tools to promote efficiency and self-service.
We're excited about you because you:
- Have 3+ years of experience in access management, provisioning, or technical support in a fast-paced, global environment.
- Bachelor's Degree
- Possess in-depth knowledge of security protocols, SOX/SOC compliance, and access control principles.
- Are proficient with access management tools like OKTA, Jira, Salesforce, and Amazon Connect.
- Have a working knowledge of SQL and can use it to troubleshoot and validate access data.
- Demonstrate strong ownership, communication skills, and the ability to influence without authority.
- Thrive in changing environments, learn new technologies quickly, and manage multiple priorities effectively.
- Value clarity and structure, with proven experience documenting technical and operational workflows.
About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees' happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.
Our Commitment to Diversity and Inclusion
We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on "protected categories," we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.
Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
If you need any accommodations, please inform your recruiting contact upon initial connection.
See all 86+ Program Analyst at DoorDash jobs
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Get Access To All JobsTips for Finding Program Analyst Jobs at DoorDash Jobs
Frame your background around operational analytics
DoorDash hires Program Analysts to track performance metrics, improve processes, and support cross-functional teams. Tailor your resume to show SQL, dashboarding, and program management work tied to measurable operational outcomes, not just general data analysis.
Target roles across multiple DoorDash verticals
Program Analyst openings at DoorDash span Merchant, Dasher, and Consumer operations. Applying across verticals increases your chances without competing for the same headcount pool, and each vertical has distinct sponsorship-active hiring cycles.
Prepare for behavioral interviews grounded in scale
DoorDash interviewers for Program Analyst roles focus heavily on ambiguous, high-stakes scenarios. Prepare examples where you diagnosed a broken process, built a tracking system from scratch, or influenced a decision with data in a fast-moving environment.
Browse verified sponsoring roles on Migrate Mate
Filtering by employer and role type saves significant time. Use Migrate Mate to identify active Program Analyst openings at DoorDash that are confirmed to support visa sponsorship, so you apply with confidence rather than guessing from job descriptions.
Understand DoorDash's I-140 filing implications for Green Card timing
If you're pursuing long-term U.S. residency, ask your recruiter whether DoorDash files I-140 petitions under EB-2 or EB-3. Priority date matters enormously for Indian and Chinese nationals, and understanding this before accepting an offer shapes your long-term planning.
Program Analyst at DoorDash jobs are hiring across the US. Find yours.
Find Program Analyst at DoorDash JobsFrequently Asked Questions
Does DoorDash sponsor H-1B visas for Program Analysts?
Yes, DoorDash sponsors H-1B visas for Program Analyst roles. The H-1B is the most common path for international workers in this function at U.S. tech companies. Because H-1B is subject to an annual lottery, timing your application cycle with DoorDash's hiring calendar is important. If you're already in H-1B status with another employer, a transfer may be possible without waiting for the next lottery.
Which visa types are commonly used for Program Analyst roles at DoorDash?
DoorDash sponsors multiple visa categories for Program Analysts, including H-1B, E-3 for Australian citizens, TN for Canadian and Mexican nationals, H-1B1 for Chilean and Singaporean citizens, and F-1 OPT and CPT for students. If you're targeting permanent residency, DoorDash also files EB-2 and EB-3 Green Card petitions. The right visa depends on your nationality, degree, and current immigration status.
What qualifications and experience does DoorDash expect for Program Analyst roles?
DoorDash typically looks for candidates with a bachelor's degree in a quantitative or business-related field, strong SQL skills, and experience translating data into operational recommendations. Familiarity with dashboarding tools like Tableau or Looker is common across job postings. For visa sponsorship eligibility, the role generally needs to qualify as a specialty occupation requiring at least a bachelor's degree in a related field, which Program Analyst roles at DoorDash consistently meet.
How do I apply for Program Analyst jobs at DoorDash?
You can browse and apply for Program Analyst roles at DoorDash directly through their careers site or through Migrate Mate, which filters for positions confirmed to sponsor visas. When applying, tailor your resume to the specific vertical the role supports, whether that's Merchant, Dasher, or Consumer. Explicitly note your visa status or authorization type in early recruiter conversations so sponsorship timelines can be confirmed before the process advances.
How do I understand the timeline for DoorDash to file my visa sponsorship?
Timeline depends heavily on which visa category applies to you. H-1B petitions must be filed by April 1 for an October 1 start, so DoorDash would typically need to extend an offer by February or March. E-3 and TN visas have no annual cap, making them more flexible. F-1 OPT workers benefit from cap-gap protection if their OPT expires before October 1. Confirm filing logistics with DoorDash's immigration team or legal counsel after receiving an offer.
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