Engineering Technician Jobs at Iterable with Visa Sponsorship
Engineering Technician jobs at Iterable sit at the intersection of hardware reliability and software infrastructure, supporting the systems that power enterprise-scale messaging. Iterable has a consistent track record of sponsoring work visas for technical contributors in this function, making it a realistic target for international candidates.
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Get Access To All JobsINTRODUCTION
Iterable is the leading AI-powered customer engagement platform that helps leading brands like Redfin, SeatGeek, Priceline, Calm, and Box create dynamic, individualized experiences at scale. Our platform empowers organizations to activate customer data, design seamless cross-channel interactions, and optimize engagement—all with enterprise-grade security and compliance. Today, nearly 1,200 brands across 50+ countries rely on Iterable to drive growth, deepen customer relationships, and deliver joyful customer experiences.
Our success is powered by extraordinary people who bring our core values—Trust, Growth Mindset, Balance, and Humility—to life. We foster a culture of innovation, collaboration, and inclusion, where ideas are valued and individuals are empowered to do their best work. That’s why we’ve been recognized as one of Inc’s Best Workplaces and Fastest Growing Companies, and were recognized on Forbes’ list of America’s Best Startup Employers in 2022. Notably, Iterable has also been listed on Wealthfront’s Career Launching Companies List and has held a top 10 ranking on the Top 25 Companies Where Women Want to Work.
With a global presence—including offices in San Francisco, New York, Denver, London, and Lisbon, plus remote employees worldwide—we are committed to building a diverse and inclusive workplace. We welcome candidates from all backgrounds and encourage you to apply. Learn more about our story and mission on our Culture and About Us pages. Let’s shape the future of customer engagement together!
ROLE AND RESPONSIBILITIES
We are looking for an Engineering Manager to lead the team responsible for building agentic experiences and integrating AI-powered capabilities into the core Iterable application. This team owns the application-facing development that turns emerging AI capabilities into reliable, usable product features.
In this role, you will guide a group of frontend, backend, and applied engineers working on conversational workflows, orchestration layers, and AI-enabled product surfaces. You will balance people leadership with strong technical judgment, helping the team deliver high-quality features while navigating ambiguity and evolving requirements in a fast-moving product area. This role sits within the broader Nova initiative and plays a key part in shaping how intelligent experiences appear across the Iterable platform.
One of our core values is a growth mindset and Iterable is a company where everyone can grow. If this is a role that excites you, please do apply as we value applicants for the skills they bring beyond a job description.
How You Will Make a Difference:
- Lead and support a team of engineers building agentic and AI-enabled product experiences.
- Partner closely with Product, Design, and Data Science leadership to translate AI capabilities into scalable, user-facing experiences.
- Guide the design and implementation of agent workflows, orchestration logic, and application integrations.
- Ensure AI-powered features are reliable, observable, secure, and ready for production use.
- Drive execution across multiple initiatives, balancing short-term delivery with sustainable technical direction.
- Foster strong engineering practices around code quality, testing, documentation, and iterative delivery.
- Coach and mentor engineers, supporting career growth and healthy team dynamics.
- Collaborate with other engineering and data teams to align on interfaces, dependencies, and shared goals.
- Contribute to hiring and onboarding as the team grows.
BASIC QUALIFICATIONS
- Have at least 5 years of hands-on software development experience.
- Have at least 3 years of experience managing and growing software engineering teams.
- Strong background in application or platform engineering, ideally in a SaaS environment.
- Experience leading teams that integrate AI or ML-powered capabilities into production systems.
- Comfort operating at the intersection of product, platform, and data science teams.
- Strong technical judgment across system design, APIs, distributed systems, and developer workflows.
- Experience working with modern backend and frontend stacks.
- Ability to navigate ambiguity, make pragmatic trade-offs, and drive execution across multiple initiatives.
- Excellent communication skills and ability to align technical work with business and product goals.
PREFERRED QUALIFICATIONS
- Experience leading teams building agentic or LLM-powered product experiences.
- Familiarity with agent frameworks such as Mastra or similar orchestration tools.
- Prior work on decisioning engines, rules engines, or real-time personalization systems.
- Experience collaborating closely with Data Science and ML teams on production integrations.
- Background in marketing technology or customer engagement platforms.
- Experience scaling teams and systems in a remote-first environment.
PERKS & BENEFITS
- Competitive salaries, meaningful equity, & 401(k) plan
- Medical, dental, vision, & life insurance
- Balance Days (additional paid holidays)
- Fertility & Adoption Assistance
- Paid Sabbatical
- Flexible PTO
- Monthly Employee Wellness allowance
- Monthly Professional Development allowance
- Pre-tax commuter benefits
- Complete laptop workstation
The US base salary range for this position at the start of employment is $156,000 - $242,000. Within this range, individual pay is determined by specific US work location, as well as additional factors, including job-related skills, experience, relevant education or training, and internal equity considerations.
Please note that the range listed above reflects only base salary. The total compensation package includes variable pay (where applicable), equity, plus a range of benefits, including medical, dental, vision, and financial. In addition, we offer perks such as generous stipends for health & fitness and learning & development, among others.
RECRUITMENT DISCLAIMER
Please be aware that Iterable, Inc. (“Iterable”) and our official professional recruiting agencies and platforms do not:
- Send job offers from free email services like Gmail, Yahoo mail, Hotmail, etc.
- Request money, fees, or payment of any kind from prospective candidates to apply to Iterable, for employment, or for the recruitment process (e.g. for home office supplies, or training, etc.).
- Request or require personal documents like bank account details, tax forms, or credit card information as part of the recruitment process prior to the candidate signing an engagement letter or an employment contract with Iterable.
You may see all job vacancies on our official Iterable channels:
- Official Iterable website, Careers page
- Official LinkedIn Jobs page
Iterable is not affiliated in any way to these impostors and we hereby confirm that such individuals/entities are not authorized, encouraged, or sponsored to act on behalf of Iterable. Such job opportunities are entirely fake and not valid. Therefore, please disregard any written or oral request for a job offer or an interview that you believe is or might be fraudulent or suspicious and immediately reach out to us via email at talent-ops@iterable.com upon receiving a suspicious job offer.
Criminal and/or civil liabilities may arise from such actions, and Iterable expressly reserves the right to take legal action, including criminal action, against such individuals/entities whenever such phenomena occur. In any case, please note that under no circumstances shall Iterable and any of its affiliates be held liable or responsible for any claims, losses, damages, expenses or other inconvenience resulting from or in any way connected to the actions of these impostors.
Iterable is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Iterable does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Iterable also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance and other similar state laws and local ordinances, and its internal policy, Iterable will also consider for employment qualified applicants with arrest and conviction records.
INTRODUCTION
Iterable is the leading AI-powered customer engagement platform that helps leading brands like Redfin, SeatGeek, Priceline, Calm, and Box create dynamic, individualized experiences at scale. Our platform empowers organizations to activate customer data, design seamless cross-channel interactions, and optimize engagement—all with enterprise-grade security and compliance. Today, nearly 1,200 brands across 50+ countries rely on Iterable to drive growth, deepen customer relationships, and deliver joyful customer experiences.
Our success is powered by extraordinary people who bring our core values—Trust, Growth Mindset, Balance, and Humility—to life. We foster a culture of innovation, collaboration, and inclusion, where ideas are valued and individuals are empowered to do their best work. That’s why we’ve been recognized as one of Inc’s Best Workplaces and Fastest Growing Companies, and were recognized on Forbes’ list of America’s Best Startup Employers in 2022. Notably, Iterable has also been listed on Wealthfront’s Career Launching Companies List and has held a top 10 ranking on the Top 25 Companies Where Women Want to Work.
With a global presence—including offices in San Francisco, New York, Denver, London, and Lisbon, plus remote employees worldwide—we are committed to building a diverse and inclusive workplace. We welcome candidates from all backgrounds and encourage you to apply. Learn more about our story and mission on our Culture and About Us pages. Let’s shape the future of customer engagement together!
ROLE AND RESPONSIBILITIES
We are looking for an Engineering Manager to lead the team responsible for building agentic experiences and integrating AI-powered capabilities into the core Iterable application. This team owns the application-facing development that turns emerging AI capabilities into reliable, usable product features.
In this role, you will guide a group of frontend, backend, and applied engineers working on conversational workflows, orchestration layers, and AI-enabled product surfaces. You will balance people leadership with strong technical judgment, helping the team deliver high-quality features while navigating ambiguity and evolving requirements in a fast-moving product area. This role sits within the broader Nova initiative and plays a key part in shaping how intelligent experiences appear across the Iterable platform.
One of our core values is a growth mindset and Iterable is a company where everyone can grow. If this is a role that excites you, please do apply as we value applicants for the skills they bring beyond a job description.
How You Will Make a Difference:
- Lead and support a team of engineers building agentic and AI-enabled product experiences.
- Partner closely with Product, Design, and Data Science leadership to translate AI capabilities into scalable, user-facing experiences.
- Guide the design and implementation of agent workflows, orchestration logic, and application integrations.
- Ensure AI-powered features are reliable, observable, secure, and ready for production use.
- Drive execution across multiple initiatives, balancing short-term delivery with sustainable technical direction.
- Foster strong engineering practices around code quality, testing, documentation, and iterative delivery.
- Coach and mentor engineers, supporting career growth and healthy team dynamics.
- Collaborate with other engineering and data teams to align on interfaces, dependencies, and shared goals.
- Contribute to hiring and onboarding as the team grows.
BASIC QUALIFICATIONS
- Have at least 5 years of hands-on software development experience.
- Have at least 3 years of experience managing and growing software engineering teams.
- Strong background in application or platform engineering, ideally in a SaaS environment.
- Experience leading teams that integrate AI or ML-powered capabilities into production systems.
- Comfort operating at the intersection of product, platform, and data science teams.
- Strong technical judgment across system design, APIs, distributed systems, and developer workflows.
- Experience working with modern backend and frontend stacks.
- Ability to navigate ambiguity, make pragmatic trade-offs, and drive execution across multiple initiatives.
- Excellent communication skills and ability to align technical work with business and product goals.
PREFERRED QUALIFICATIONS
- Experience leading teams building agentic or LLM-powered product experiences.
- Familiarity with agent frameworks such as Mastra or similar orchestration tools.
- Prior work on decisioning engines, rules engines, or real-time personalization systems.
- Experience collaborating closely with Data Science and ML teams on production integrations.
- Background in marketing technology or customer engagement platforms.
- Experience scaling teams and systems in a remote-first environment.
PERKS & BENEFITS
- Competitive salaries, meaningful equity, & 401(k) plan
- Medical, dental, vision, & life insurance
- Balance Days (additional paid holidays)
- Fertility & Adoption Assistance
- Paid Sabbatical
- Flexible PTO
- Monthly Employee Wellness allowance
- Monthly Professional Development allowance
- Pre-tax commuter benefits
- Complete laptop workstation
The US base salary range for this position at the start of employment is $156,000 - $242,000. Within this range, individual pay is determined by specific US work location, as well as additional factors, including job-related skills, experience, relevant education or training, and internal equity considerations.
Please note that the range listed above reflects only base salary. The total compensation package includes variable pay (where applicable), equity, plus a range of benefits, including medical, dental, vision, and financial. In addition, we offer perks such as generous stipends for health & fitness and learning & development, among others.
RECRUITMENT DISCLAIMER
Please be aware that Iterable, Inc. (“Iterable”) and our official professional recruiting agencies and platforms do not:
- Send job offers from free email services like Gmail, Yahoo mail, Hotmail, etc.
- Request money, fees, or payment of any kind from prospective candidates to apply to Iterable, for employment, or for the recruitment process (e.g. for home office supplies, or training, etc.).
- Request or require personal documents like bank account details, tax forms, or credit card information as part of the recruitment process prior to the candidate signing an engagement letter or an employment contract with Iterable.
You may see all job vacancies on our official Iterable channels:
- Official Iterable website, Careers page
- Official LinkedIn Jobs page
Iterable is not affiliated in any way to these impostors and we hereby confirm that such individuals/entities are not authorized, encouraged, or sponsored to act on behalf of Iterable. Such job opportunities are entirely fake and not valid. Therefore, please disregard any written or oral request for a job offer or an interview that you believe is or might be fraudulent or suspicious and immediately reach out to us via email at talent-ops@iterable.com upon receiving a suspicious job offer.
Criminal and/or civil liabilities may arise from such actions, and Iterable expressly reserves the right to take legal action, including criminal action, against such individuals/entities whenever such phenomena occur. In any case, please note that under no circumstances shall Iterable and any of its affiliates be held liable or responsible for any claims, losses, damages, expenses or other inconvenience resulting from or in any way connected to the actions of these impostors.
Iterable is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Iterable does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Iterable also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance and other similar state laws and local ordinances, and its internal policy, Iterable will also consider for employment qualified applicants with arrest and conviction records.
See all Engineering Technician Jobs at Iterable
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Engineering Technician Jobs at Iterable.
Get Access To All JobsTips for Finding Engineering Technician Jobs at Iterable
Align your credentials to specialty occupation standards
USCIS requires Engineering Technician roles to qualify as specialty occupations, meaning your degree must directly relate to the technical work. A degree in electrical engineering, systems engineering, or a closely related field strengthens your H-1B petition considerably over a generalist credential.
Target Iterable's infrastructure and reliability teams
Iterable's Engineering Technician openings cluster around platform reliability and internal tooling. Filtering your search by these teams surfaces roles where sponsorship has historically been approved, rather than applying broadly across every open requisition.
Use Migrate Mate to find sponsored Engineering Technician openings
Search Migrate Mate to browse Engineering Technician roles at Iterable that are open to visa sponsorship. The platform filters by sponsoring employers, saving you from applying to postings where sponsorship was never on the table.
Ask about LCA filing before accepting an offer
Before signing, confirm your recruiter has looped in Iterable's immigration counsel. The Labor Condition Application must be certified by DOL before USCIS can adjudicate your H-1B petition, and delays here push your start date back regardless of when you receive the offer.
Prepare documentation showing hands-on technical scope
Iterable operates at significant scale, and petition support letters need to reflect the complexity of your specific role. Gather performance reviews, project scopes, or internal documentation that demonstrates you're performing higher-level engineering work, not generalist technician tasks.
Account for the H-1B cap lottery in your job search timeline
If you're not currently in H-1B status, USCIS registration opens in March and the lottery result comes weeks later. Plan your Iterable application timeline so you have an offer in place before registration closes, not after results are announced.
Frequently Asked Questions
Does Iterable sponsor H-1B visas for Engineering Technicians?
Yes, Iterable sponsors H-1B visas for Engineering Technician roles. The company works with immigration counsel to file Labor Condition Applications through DOL and submit H-1B petitions to USCIS. Sponsorship is most common for roles involving platform infrastructure, systems reliability, and technical tooling, so targeting those teams improves your chances of receiving a sponsorship offer.
How do I apply for Engineering Technician jobs at Iterable?
Applications go through Iterable's careers portal. When filtering for roles, look for postings that explicitly reference visa sponsorship eligibility or reach out to the recruiter early in the process to confirm. Migrate Mate also surfaces Iterable's Engineering Technician openings that are open to sponsored candidates, which saves time screening out roles where sponsorship was never offered.
Which visa types does Iterable commonly use for Engineering Technician roles?
Iterable files H-1B petitions for Engineering Technicians in nonimmigrant status and supports EB-2 and EB-3 Green Card pathways for longer-term employees. The EB-3 category is frequently used for skilled technical roles that require a bachelor's degree. If you're on F-1 OPT, Iterable can also file an H-1B cap-subject petition during the annual registration window before your OPT expires.
What qualifications does Iterable expect for Engineering Technician roles?
Iterable typically expects a bachelor's degree in electrical engineering, computer engineering, or systems engineering for Engineering Technician positions. Hands-on experience with hardware diagnostics, infrastructure testing, or internal tooling pipelines is valued. Because USCIS scrutinizes whether the role genuinely requires a specific degree field, your application is stronger when your credentials directly align with the technical scope described in the job posting.
How do I time my Engineering Technician job search around the H-1B process?
USCIS opens H-1B registration each March for the following October 1 start date. You need an approved employer willing to register on your behalf before that window closes. Securing an offer from Iterable by February gives your employer time to prepare the registration. If you're selected in the lottery, USCIS then adjudicates the full petition, with premium processing available to accelerate the decision to roughly 15 business days.