Business Operations Jobs at McDonald's with Visa Sponsorship
Business Operations jobs at McDonald's span supply chain, franchise systems, restaurant performance, and corporate strategy. The company hires internationally for these positions and has a track record of sponsoring work visas across multiple categories, making it a viable target for international candidates with operations experience.
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We are looking for a dedicated Operations Technology Professional (OTP) Pro to actively support the development and execution of our in-restaurant technology, ensuring that all equipment functions at the highest level for our customers and crew. OTPs are at the heart of running great restaurants. They elevate expertise and ensure end users — managers, crew, and customers — can effectively use the technology in the restaurants.
Responsibilities
The OTP Pro is responsible for deploying, maintaining, and repairing restaurant hardware, software, and network technology in their organization’s restaurants.
Duties of this position include the following:
- Upgrades: Perform certain self-installs and OS upgrades
- Maintenance: Perform scheduled maintenance tasks to ensure optimal functionality and performance of equipment
- Troubleshooting: Provide in house technology support to triage issues on-site and over the phone
- Development: Train, develop and lead an organization of OTPs for restaurant-level support.
- Training: Provide necessary resources, tools and support as new technologies and initiatives are deployed
Perks and Benefits
- Competitive pay
- Credit for attending OTP Pro class
- Earned paid time off
- Tuition reimbursement and/or educational assistance through Archways to Opportunity
- Employee discounts and free meals during shifts
Qualifications
- Responsible with good attention to detail and strong time management skills
- Strong communication skills with the ability to effectively communicate technology issues, outcomes, needs and costs
- Self-motivated with a thirst for knowledge
- Flexible availability as some upgrades or equipment replacements must be completed during late evenings or early mornings. Weekend availability and on-call availability may be needed on occasion
- Ability to travel to restaurants located in West Lafayette And Indianapolis
- Ability to lift up to 50 pounds
- Must be 18 years old to apply
Additional Information
This job posting is for a position in a restaurant owned and operated by an independent franchisee, not McDonald’s USA. This franchisee owns a license to use McDonald’s logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald’s USA. Thus, if you are hired for the job described in this posting, the franchisee will be your employer, not McDonald’s USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervisions, staffing, and scheduling employees. McDonald’s USA has no control over employment matters at the restaurant. McDonald’s USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired.
This restaurant is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, sex, religion, national origin, citizenship status, age, disability, veteran or military status, sexual orientation, gender identity/expression, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances.
Applicants may be entitled to a reasonable accommodation under the terms of the Americans with Disabilities Act and certain federal, state, or local laws. A reasonable accommodation is a change or adjustment to a job or work environment that will ensure an equal employment opportunity without imposing an undue hardship on the operation of the business. Please contact the restaurant you are applying to if you need assistance completing any forms or to otherwise participate in the application process.
This job posting contains some general information about what it is like to work in this restaurant but is not a complete description of all duties of the job. People who work in this restaurant perform a number of different tasks every day and this posting does not list every essential function of the job.
Description
We are looking for a dedicated Operations Technology Professional (OTP) Pro to actively support the development and execution of our in-restaurant technology, ensuring that all equipment functions at the highest level for our customers and crew. OTPs are at the heart of running great restaurants. They elevate expertise and ensure end users — managers, crew, and customers — can effectively use the technology in the restaurants.
Responsibilities
The OTP Pro is responsible for deploying, maintaining, and repairing restaurant hardware, software, and network technology in their organization’s restaurants.
Duties of this position include the following:
- Upgrades: Perform certain self-installs and OS upgrades
- Maintenance: Perform scheduled maintenance tasks to ensure optimal functionality and performance of equipment
- Troubleshooting: Provide in house technology support to triage issues on-site and over the phone
- Development: Train, develop and lead an organization of OTPs for restaurant-level support.
- Training: Provide necessary resources, tools and support as new technologies and initiatives are deployed
Perks and Benefits
- Competitive pay
- Credit for attending OTP Pro class
- Earned paid time off
- Tuition reimbursement and/or educational assistance through Archways to Opportunity
- Employee discounts and free meals during shifts
Qualifications
- Responsible with good attention to detail and strong time management skills
- Strong communication skills with the ability to effectively communicate technology issues, outcomes, needs and costs
- Self-motivated with a thirst for knowledge
- Flexible availability as some upgrades or equipment replacements must be completed during late evenings or early mornings. Weekend availability and on-call availability may be needed on occasion
- Ability to travel to restaurants located in West Lafayette And Indianapolis
- Ability to lift up to 50 pounds
- Must be 18 years old to apply
Additional Information
This job posting is for a position in a restaurant owned and operated by an independent franchisee, not McDonald’s USA. This franchisee owns a license to use McDonald’s logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald’s USA. Thus, if you are hired for the job described in this posting, the franchisee will be your employer, not McDonald’s USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervisions, staffing, and scheduling employees. McDonald’s USA has no control over employment matters at the restaurant. McDonald’s USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired.
This restaurant is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, sex, religion, national origin, citizenship status, age, disability, veteran or military status, sexual orientation, gender identity/expression, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances.
Applicants may be entitled to a reasonable accommodation under the terms of the Americans with Disabilities Act and certain federal, state, or local laws. A reasonable accommodation is a change or adjustment to a job or work environment that will ensure an equal employment opportunity without imposing an undue hardship on the operation of the business. Please contact the restaurant you are applying to if you need assistance completing any forms or to otherwise participate in the application process.
This job posting contains some general information about what it is like to work in this restaurant but is not a complete description of all duties of the job. People who work in this restaurant perform a number of different tasks every day and this posting does not list every essential function of the job.
See all 39+ Business Operations Jobs at McDonald's
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Get Access To All JobsTips for Finding Business Operations Jobs at McDonald's
Frame Your Experience Around Franchise Operations
McDonald's Business Operations roles frequently support its franchise model. Tailor your resume to highlight experience with multi-unit oversight, franchisee relations, or systemwide process improvement. Hiring managers are looking for candidates who understand scale and standardization.
Target Corporate Roles Over Restaurant Management
Visa sponsorship at McDonald's is concentrated in corporate and regional Business Operations functions, not restaurant-level management. Focus your search on roles tied to supply chain, strategy, or field operations, where the company is more likely to initiate an H-1B petition.
Understand How TN Status Applies Here
If you're Canadian or Mexican, TN status is a faster path into a Business Operations role. Management consultant and industrial engineer classifications are the most commonly used TN categories for operations work. Confirm the role title maps cleanly to a qualifying USMCA occupation before accepting an offer.
Clarify Sponsorship Intent Before Final Interviews
McDonald's uses a structured hiring process with multiple interview rounds. Raise visa sponsorship during the offer-stage conversation with HR, not mid-process with the hiring manager. Knowing whether they'll file H-1B cap-subject or cap-exempt before you sign saves you from a costly timeline mismatch.
Use Migrate Mate to Surface Open Roles Efficiently
Business Operations openings at McDonald's are spread across corporate, regional, and field functions and don't always surface through general job boards. Use Migrate Mate to browse verified sponsorship-eligible Business Operations roles at McDonald's in one place.
Account for PERM Timing If You're Thinking Long Term
If McDonald's indicates willingness to support a Green Card through EB-2 or EB-3, the PERM labor certification process with DOL typically adds 12 to 24 months before an I-140 can be filed. Factor this into your H-1B renewal calendar so your status doesn't lapse mid-process.
Frequently Asked Questions
Does McDonald's sponsor H-1B visas for Business Operations?
Yes. McDonald's has an established track record of sponsoring H-1B visas for corporate and regional Business Operations roles. Sponsorship is most common for positions in supply chain, franchise systems, and strategy functions. Restaurant-level operations roles are generally not sponsored. Confirm sponsorship eligibility directly with McDonald's HR during the offer stage, as not every Business Operations posting qualifies.
How do I apply for Business Operations jobs at McDonald's?
Applications go through McDonald's careers portal. You can also find verified sponsorship-eligible Business Operations roles at McDonald's on Migrate Mate, which filters for positions open to visa holders. Target corporate and regional functions rather than restaurant operations, and tailor your application to emphasize multi-unit process experience, franchise systems knowledge, or supply chain expertise relevant to a large-scale food service operation.
Which visa types does McDonald's use for Business Operations roles?
McDonald's sponsors H-1B visas for specialty occupation Business Operations roles and supports F-1 OPT and CPT for students in qualifying positions. TN visa status is an option for Canadian and Mexican nationals in roles that align with USMCA-listed occupations such as management consultant or industrial engineer. For longer-term sponsorship, McDonald's has filed EB-2 and EB-3 Green Card petitions for operations professionals.
What qualifications does McDonald's expect for sponsored Business Operations roles?
Most sponsored Business Operations roles at McDonald's require a bachelor's degree in business, supply chain, operations management, or a related field. For H-1B eligibility, the degree must directly relate to the duties of the role. McDonald's tends to prioritize candidates with experience in large-scale or multi-unit environments, franchise operations, or process improvement in consumer-facing industries like food and beverage or retail.
How long does the visa sponsorship process take for a McDonald's Business Operations offer?
For H-1B sponsorship, McDonald's must file a Labor Condition Application with DOL before submitting the I-129 petition to USCIS. Standard processing runs three to six months. If you need faster authorization, premium processing through USCIS cuts the adjudication window to 15 business days for an additional fee. If you're on F-1 OPT, you can begin work immediately while sponsorship is pending, provided your OPT authorization is current.