Business Operations Manager Jobs at McDonald's with Visa Sponsorship
Business Operations Manager jobs at McDonald's sit at the intersection of large-scale logistics, franchise performance, and multi-unit team leadership. McDonald's has an established history of sponsoring international talent for operations-focused positions, making it a credible target for skilled professionals pursuing U.S. work visas in the food service industry.
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We are looking for a dedicated Operations Technology Professional (OTP) Pro to actively support the development and execution of our in-restaurant technology, ensuring that all equipment functions at the highest level for our customers and crew. OTPs are at the heart of running great restaurants. They elevate expertise and ensure end users — managers, crew, and customers — can effectively use the technology in the restaurants.
Responsibilities
The OTP Pro is responsible for deploying, maintaining, and repairing restaurant hardware, software, and network technology in their organization’s restaurants.
Duties of this position include the following:
- Upgrades: Perform certain self-installs and OS upgrades
- Maintenance: Perform scheduled maintenance tasks to ensure optimal functionality and performance of equipment
- Troubleshooting: Provide in house technology support to triage issues on-site and over the phone
- Development: Train, develop and lead an organization of OTPs for restaurant-level support.
- Training: Provide necessary resources, tools and support as new technologies and initiatives are deployed
Perks and Benefits
- Competitive pay
- Credit for attending OTP Pro class
- Earned paid time off
- Tuition reimbursement and/or educational assistance through Archways to Opportunity
- Employee discounts and free meals during shifts
Qualifications
- Responsible with good attention to detail and strong time management skills
- Strong communication skills with the ability to effectively communicate technology issues, outcomes, needs and costs
- Self-motivated with a thirst for knowledge
- Flexible availability as some upgrades or equipment replacements must be completed during late evenings or early mornings. Weekend availability and on-call availability may be needed on occasion
- Ability to travel to restaurants located in West Lafayette And Indianapolis
- Ability to lift up to 50 pounds
- Must be 18 years old to apply
Additional Information
This job posting is for a position in a restaurant owned and operated by an independent franchisee, not McDonald’s USA. This franchisee owns a license to use McDonald’s logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald’s USA. Thus, if you are hired for the job described in this posting, the franchisee will be your employer, not McDonald’s USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervisions, staffing, and scheduling employees. McDonald’s USA has no control over employment matters at the restaurant. McDonald’s USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired.
This restaurant is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, sex, religion, national origin, citizenship status, age, disability, veteran or military status, sexual orientation, gender identity/expression, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances.
Applicants may be entitled to a reasonable accommodation under the terms of the Americans with Disabilities Act and certain federal, state, or local laws. A reasonable accommodation is a change or adjustment to a job or work environment that will ensure an equal employment opportunity without imposing an undue hardship on the operation of the business. Please contact the restaurant you are applying to if you need assistance completing any forms or to otherwise participate in the application process.
This job posting contains some general information about what it is like to work in this restaurant but is not a complete description of all duties of the job. People who work in this restaurant perform a number of different tasks every day and this posting does not list every essential function of the job.
Description
We are looking for a dedicated Operations Technology Professional (OTP) Pro to actively support the development and execution of our in-restaurant technology, ensuring that all equipment functions at the highest level for our customers and crew. OTPs are at the heart of running great restaurants. They elevate expertise and ensure end users — managers, crew, and customers — can effectively use the technology in the restaurants.
Responsibilities
The OTP Pro is responsible for deploying, maintaining, and repairing restaurant hardware, software, and network technology in their organization’s restaurants.
Duties of this position include the following:
- Upgrades: Perform certain self-installs and OS upgrades
- Maintenance: Perform scheduled maintenance tasks to ensure optimal functionality and performance of equipment
- Troubleshooting: Provide in house technology support to triage issues on-site and over the phone
- Development: Train, develop and lead an organization of OTPs for restaurant-level support.
- Training: Provide necessary resources, tools and support as new technologies and initiatives are deployed
Perks and Benefits
- Competitive pay
- Credit for attending OTP Pro class
- Earned paid time off
- Tuition reimbursement and/or educational assistance through Archways to Opportunity
- Employee discounts and free meals during shifts
Qualifications
- Responsible with good attention to detail and strong time management skills
- Strong communication skills with the ability to effectively communicate technology issues, outcomes, needs and costs
- Self-motivated with a thirst for knowledge
- Flexible availability as some upgrades or equipment replacements must be completed during late evenings or early mornings. Weekend availability and on-call availability may be needed on occasion
- Ability to travel to restaurants located in West Lafayette And Indianapolis
- Ability to lift up to 50 pounds
- Must be 18 years old to apply
Additional Information
This job posting is for a position in a restaurant owned and operated by an independent franchisee, not McDonald’s USA. This franchisee owns a license to use McDonald’s logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald’s USA. Thus, if you are hired for the job described in this posting, the franchisee will be your employer, not McDonald’s USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervisions, staffing, and scheduling employees. McDonald’s USA has no control over employment matters at the restaurant. McDonald’s USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired.
This restaurant is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, sex, religion, national origin, citizenship status, age, disability, veteran or military status, sexual orientation, gender identity/expression, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances.
Applicants may be entitled to a reasonable accommodation under the terms of the Americans with Disabilities Act and certain federal, state, or local laws. A reasonable accommodation is a change or adjustment to a job or work environment that will ensure an equal employment opportunity without imposing an undue hardship on the operation of the business. Please contact the restaurant you are applying to if you need assistance completing any forms or to otherwise participate in the application process.
This job posting contains some general information about what it is like to work in this restaurant but is not a complete description of all duties of the job. People who work in this restaurant perform a number of different tasks every day and this posting does not list every essential function of the job.
See all 39+ Business Operations Manager Jobs at McDonald's
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Get Access To All JobsTips for Finding Business Operations Manager Jobs at McDonald's
Frame Your Operations Experience for QSR Scale
McDonald's Business Operations Managers oversee multi-unit or regional performance, so translate your background into metrics like throughput, labor efficiency, and cost control. Highlight experience managing high-volume, shift-based environments rather than corporate office operations.
Target Corporate and Field Operations Postings Separately
McDonald's distinguishes between corporate market roles and field operations positions. Corporate postings in Chicago headquarters are more likely to carry H-1B sponsorship, while field-based roles tied to franchise regions vary. Filter your search by location and reporting structure before applying.
Use Migrate Mate to Surface Sponsorship-Confirmed Openings
Not every McDonald's Business Operations Manager posting specifies visa sponsorship. Use Migrate Mate to filter for roles where McDonald's has an active sponsorship track record, so you're only investing time in applications with a realistic path to authorization.
Align Your Degree Field to Specialty Occupation Standards
USCIS requires H-1B roles to qualify as specialty occupations, meaning your degree must relate directly to the position. For operations management, a degree in business administration, supply chain, or industrial engineering strengthens the case far more than a general studies background.
Ask About LCA Filing Timelines Before Accepting an Offer
McDonald's must file a Labor Condition Application with the DOL before submitting your H-1B petition to USCIS. Confirm with your recruiter or HR contact when that process typically starts relative to your target start date, since LCA certification alone can take several weeks.
Position F-1 OPT as a Bridge Into a Permanent Role
If you're on F-1 OPT, McDonald's has shown willingness to bring operations talent in during that window and convert to H-1B sponsorship. Be explicit in interviews that you're approaching this as a long-term career move, not a temporary placement, to increase your chances of sponsorship commitment.
Frequently Asked Questions
Does McDonald's sponsor H-1B visas for Business Operations Managers?
Yes, McDonald's sponsors H-1B visas for Business Operations Manager roles, particularly for corporate and regional positions. Sponsorship is more consistently available through corporate headquarters than through franchise-operated locations, which are independently owned and not bound by McDonald's corporate HR policies. If you're targeting H-1B sponsorship, focus your applications on roles listed directly by McDonald's Corporation rather than franchisee postings.
Which visa types are commonly used for Business Operations Manager roles at McDonald's?
McDonald's supports several visa pathways for Business Operations Managers. H-1B is the most common for degree-holding professionals. F-1 OPT and CPT are used to bring in early-career talent from U.S. universities. TN visas are an option for Canadian and Mexican nationals in qualifying management roles. For longer-term paths, McDonald's has also filed EB-2 and EB-3 Green Card petitions for operations professionals demonstrating sustained performance.
What qualifications and experience does McDonald's expect for a Business Operations Manager?
McDonald's typically looks for a bachelor's degree in business, operations management, supply chain, or a related field. Prior experience in multi-unit management, franchise operations, or high-volume food service is a strong differentiator. Familiarity with P&L oversight, labor scheduling systems, and operational KPIs used in quick-service restaurant environments will make your application more competitive than general management experience alone.
How do I apply for Business Operations Manager jobs at McDonald's?
You can apply directly through McDonald's careers portal, but not all postings indicate whether visa sponsorship is available. For a faster way to identify sponsorship-friendly openings, browse Migrate Mate, which aggregates Business Operations Manager roles at McDonald's and filters for positions with a documented sponsorship history. Tailor your resume to emphasize multi-unit operations, cost management, and team leadership before submitting.
How do I plan my timeline if I need H-1B sponsorship at McDonald's?
H-1B petitions are subject to an annual cap, with USCIS accepting registrations in March for an October 1 start date. That means you need an offer and a committed sponsor by late February at the latest. If you're on F-1 OPT, confirm your OPT end date and whether STEM OPT extension applies to your degree, since that can give you additional runway while McDonald's completes the H-1B filing process.