Customer Solutions Specialist Jobs in Rhode Island
Customer Solutions Specialist jobs in Rhode Island are concentrated in Providence, Warwick, and Cranston, where financial services, healthcare technology, and insurance operations drive steady demand for professionals skilled in account management, technical support escalation, and client onboarding. Employers such as Citizens Financial Group, Amica Mutual Insurance, and CVS Health maintain large customer operations teams across the state, hiring from entry-level associates to senior specialists. The most in-demand specialties include enterprise account support, omnichannel service delivery, and CRM-based client management. Find a role that fits below and apply directly.
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Showing 5 of 15+ Customer Solutions Specialist jobs
Overview
Since our founding in 1924, we've cut cardiovascular disease deaths in half, but there is still so much more to do. To overcome today’s biggest health challenges and accelerate this progress, we need passionate individuals like you. Join our movement, be part of the progress, and help ensure a healthier future for all. You matter, and so does the impact you can make with us.
The American Heart Association has an excellent opportunity for a Director, Clinical Solutions and Licensing at our National Center in Dallas, Texas (home-based work is available)
The Director, Clinical Solutions and Licensing, will be accountable for leading the organization’s strategy and execution for the commercialization of AI-enabled content and solutions, as well as for electronic health record (EHR) partnerships. Provides senior-level leadership across partnership development, licensing strategy, and enterprise deal execution, with a focus on scalable growth.
The Association offers many resources to help you maintain work-life harmonization through your changing needs and life situations. To help you be successful, you will have access to Heart U, our award-winning corporate university, as well as additional training and support, locally.
#TheAHALife is more than a company culture; it is our way of life. It embodies our commitment to work-life harmonization and is guided by our core values where our employees can thrive both personally and professionally. Discover why you will Be Seen. Be Heard. Be Valued at the American Heart Association by following us on LinkedIn, Instagram, Facebook, X, and at heart.jobs.
Responsibilities
Defining alliance and licensing strategy
Negotiating complex commercial and licensing agreements
Coordinating cross functional efforts with product, legal, technology teams to support successful integration, compliance, and adoption
Oversee customer success team to ensuring ongoing sales.
Qualifications
Bachelor's Degree or equivalent experience
8 years of progressive experience in healthcare technology, digital health, or health‑IT–adjacent organizations, with increasing responsibility across partnerships, enterprise sales, or commercialization function.
Preferred Qualifications
- 10+ years of relevant experience
Compensation & Benefits
The expected pay range will be $135,000 to $145,000. Pay is commensurate with experience; geographic differentials to the pay range may apply. The American Heart Association reserves the right to pay more or less than the posted range.
The American Heart Association invests in its people. Here are the main components of our total rewards package. Visit Rewards & Benefits to see more details.
Compensation – Our goal is to ensure you have a competitive base salary. That’s why we regularly review the market value of jobs and make adjustments, as needed.
Performance and Recognition – You are rewarded for achieving success through annual salary planning and incentive programs; based on the type of position
Benefits – We offer a wide array of benefits including medical, dental, vision, disability, and life insurance, along with a robust retirement program that includes an employer match and automatic contribution. As a mark of our commitment to employee well-being, we also offer an employee assistance program, employee wellness program and telemedicine, and medical consultation.
Professional Development – You can join one of our many Employee Resource Groups (ERG) or be a mentor/mentee in our professional mentoring program. Heart U is the Association’s national online university, with more than 100,000 resources designed to meet your needs and busy schedule.
Work-Life Harmonization – The Association offers Paid Time Off (PTO) at a minimum of 16 days per year for new employees. The number of days will increase based on seniority level. You will also have a total of 12 paid holidays off each year, which includes several days off at the end of the year.
Tuition Assistance - We support the career development of all employees. This program provides financial assistance to employees who wish to further their education and career in relation to their current duties and responsibilities, or for potential future positions in the organization.
The American Heart Association’s 2028 Goal: Building on over 100 years of trusted leadership in cardiovascular and brain health, by 2028 the Association will drive breakthroughs and implement proven solutions in science, policy, and care for healthier people and communities. The greatest discoveries in health must reach everyone where they are.
At American Heart Association | American Stroke Association, our mission is to be a relentless force for a world of longer, healthier lives, regardless of race, ethnicity, gender, gender identity, religion, age, language, sexual orientation, national origin and physical or cognitive abilities.
This position not a match with your skills? Click here to see other opportunities.
In accordance with local and state laws where applicable, qualified applicants with arrest or conviction records will be considered for employment.
EOE/Protected Veterans/Persons with Disabilities
#LI-Hybrid
Join our Talent Community!
Join our Talent Community to receive updates on new opportunities and future events.
Default: Location : Location US-TX-Dallas
Posted Date 1 day ago (7/7/2026 11:53 AM)
Requisition ID 2026-17821
Job Category Health Strategies
Position Type Full Time
American Heart Association Offers
- Health Benefits
- Medical, Dental, and Vision Plans
- Disability & Insurance
- Well onTarget – Wellness Program
- Holidays & Paid Time Off
- Employee Assistance Programs (EAP)
Overview
Since our founding in 1924, we've cut cardiovascular disease deaths in half, but there is still so much more to do. To overcome today’s biggest health challenges and accelerate this progress, we need passionate individuals like you. Join our movement, be part of the progress, and help ensure a healthier future for all. You matter, and so does the impact you can make with us.
The American Heart Association has an excellent opportunity for a Director, Clinical Solutions and Licensing at our National Center in Dallas, Texas (home-based work is available)
The Director, Clinical Solutions and Licensing, will be accountable for leading the organization’s strategy and execution for the commercialization of AI-enabled content and solutions, as well as for electronic health record (EHR) partnerships. Provides senior-level leadership across partnership development, licensing strategy, and enterprise deal execution, with a focus on scalable growth.
The Association offers many resources to help you maintain work-life harmonization through your changing needs and life situations. To help you be successful, you will have access to Heart U, our award-winning corporate university, as well as additional training and support, locally.
#TheAHALife is more than a company culture; it is our way of life. It embodies our commitment to work-life harmonization and is guided by our core values where our employees can thrive both personally and professionally. Discover why you will Be Seen. Be Heard. Be Valued at the American Heart Association by following us on LinkedIn, Instagram, Facebook, X, and at heart.jobs.
Responsibilities
Defining alliance and licensing strategy
Negotiating complex commercial and licensing agreements
Coordinating cross functional efforts with product, legal, technology teams to support successful integration, compliance, and adoption
Oversee customer success team to ensuring ongoing sales.
Qualifications
Bachelor's Degree or equivalent experience
8 years of progressive experience in healthcare technology, digital health, or health‑IT–adjacent organizations, with increasing responsibility across partnerships, enterprise sales, or commercialization function.
Preferred Qualifications
- 10+ years of relevant experience
Compensation & Benefits
The expected pay range will be $135,000 to $145,000. Pay is commensurate with experience; geographic differentials to the pay range may apply. The American Heart Association reserves the right to pay more or less than the posted range.
The American Heart Association invests in its people. Here are the main components of our total rewards package. Visit Rewards & Benefits to see more details.
Compensation – Our goal is to ensure you have a competitive base salary. That’s why we regularly review the market value of jobs and make adjustments, as needed.
Performance and Recognition – You are rewarded for achieving success through annual salary planning and incentive programs; based on the type of position
Benefits – We offer a wide array of benefits including medical, dental, vision, disability, and life insurance, along with a robust retirement program that includes an employer match and automatic contribution. As a mark of our commitment to employee well-being, we also offer an employee assistance program, employee wellness program and telemedicine, and medical consultation.
Professional Development – You can join one of our many Employee Resource Groups (ERG) or be a mentor/mentee in our professional mentoring program. Heart U is the Association’s national online university, with more than 100,000 resources designed to meet your needs and busy schedule.
Work-Life Harmonization – The Association offers Paid Time Off (PTO) at a minimum of 16 days per year for new employees. The number of days will increase based on seniority level. You will also have a total of 12 paid holidays off each year, which includes several days off at the end of the year.
Tuition Assistance - We support the career development of all employees. This program provides financial assistance to employees who wish to further their education and career in relation to their current duties and responsibilities, or for potential future positions in the organization.
The American Heart Association’s 2028 Goal: Building on over 100 years of trusted leadership in cardiovascular and brain health, by 2028 the Association will drive breakthroughs and implement proven solutions in science, policy, and care for healthier people and communities. The greatest discoveries in health must reach everyone where they are.
At American Heart Association | American Stroke Association, our mission is to be a relentless force for a world of longer, healthier lives, regardless of race, ethnicity, gender, gender identity, religion, age, language, sexual orientation, national origin and physical or cognitive abilities.
This position not a match with your skills? Click here to see other opportunities.
In accordance with local and state laws where applicable, qualified applicants with arrest or conviction records will be considered for employment.
EOE/Protected Veterans/Persons with Disabilities
#LI-Hybrid
Join our Talent Community!
Join our Talent Community to receive updates on new opportunities and future events.
Default: Location : Location US-TX-Dallas
Posted Date 1 day ago (7/7/2026 11:53 AM)
Requisition ID 2026-17821
Job Category Health Strategies
Position Type Full Time
American Heart Association Offers
- Health Benefits
- Medical, Dental, and Vision Plans
- Disability & Insurance
- Well onTarget – Wellness Program
- Holidays & Paid Time Off
- Employee Assistance Programs (EAP)
See All 15 Customer Solutions Specialist Jobs in Rhode Island
Find roles in Rhode Island that match your experience and apply in just a few clicks.
Find JobsCustomer Solutions Specialist Jobs by City in Rhode Island
Where Rhode Island roles are concentrated, by current openings.
Customer Solutions Specialist Job Market in Rhode Island
A snapshot from current Rhode Island openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Healthcare & Medical Services
- Banking & Financial Services
What Rhode Island Employers Look For
The qualifications that appear most often in customer solutions specialist jobs across Rhode Island.
- Associate or bachelor's degree in business, communications, or a related field
- Two or more years of customer service or account management experience
- Proficiency with CRM platforms such as Salesforce or ServiceNow
- Strong written and verbal communication skills in a professional setting
- Ability to manage multiple client accounts or escalations simultaneously
- Familiarity with ticketing systems and service-level agreement tracking
Customer Solutions Specialist Jobs in Rhode Island: Frequently Asked Questions
How do you become a customer solutions specialist in Rhode Island?
Most Rhode Island employers require at minimum an associate degree in business, communications, or a related field, though a bachelor's degree is increasingly preferred for roles at financial services and healthcare technology firms. The role has no state-issued license requirement in Rhode Island. Candidates typically build their path through customer service or inside sales positions, then move into specialist roles by demonstrating CRM proficiency, escalation handling, and measurable client retention outcomes.
Which companies hire customer solutions specialists in Rhode Island?
Rhode Island customer solutions specialist roles are posted by CVS Health, UNFI, and FujiFilm and others right now, based on current listings on Migrate Mate as of July 2026. Rhode Island's concentration of financial services, insurance, and healthcare administration companies means openings appear consistently throughout the year rather than only in seasonal bursts.
Which Rhode Island cities have the most customer solutions specialist jobs?
Providence, Rhode Island, and North Kingstown have the most customer solutions specialist openings in Rhode Island. Providence anchors demand as the state's commercial and financial center, home to large corporate operations and healthcare systems, while Warwick and Cranston draw openings from insurance headquarters and regional customer operations hubs located along the Route 2 and Post Road corridors.
Are there remote customer solutions specialist jobs in Rhode Island?
Yes, and more than most fields. Customer solutions specialist work is largely desk-based and communication-driven, making it well suited to remote and hybrid arrangements. About 78% of customer solutions specialist openings tied to Rhode Island are remote or hybrid as of July 2026, reflecting broad adoption across financial services and software-driven employers. Client onboarding and technical escalation functions are the sub-areas most commonly offered on a fully remote basis.
How can I get hired as a customer solutions specialist in Rhode Island with little or no experience?
The most realistic entry path is a customer service associate or client support representative role at one of Rhode Island's large financial services or insurance employers, such as Citizens Financial Group or Amica Mutual. These firms run structured onboarding programs that move strong performers into specialist tracks within one to two years. An associate degree, demonstrated CRM exposure through coursework or internships, and a strong record in any client-facing retail or call-center role give candidates a meaningful edge at the application stage.
Where can I find and apply to customer solutions specialist jobs in Rhode Island?
You can find and apply to customer solutions specialist jobs in Rhode Island on Migrate Mate, which lists current openings across Providence, Warwick, Cranston, and the broader state. The listings include both on-site and remote positions at employers of all sizes. Find roles that fit your experience and apply directly.
See All 15 Customer Solutions Specialist Jobs in Rhode Island
Find roles in Rhode Island that match your experience and apply in just a few clicks.
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