Hotel Jobs in Kansas

General Manager – Hampton Inn

We are seeking an experienced and service-driven General Manager to lead our Hampton Inn in the Overland Park Metro Area. This is an opportunity for a hands-on leader who is passionate about creating exceptional guest experiences, developing a strong team culture, and delivering outstanding operational and financial results.

The General Manager reports directly to the Property Owner and is responsible for the overall success of the hotel, including guest satisfaction, financial performance, team leadership, and Hilton brand compliance.

What You'll Do

• Lead all day-to-day hotel operations while maintaining Hilton and Hampton Inn brand standards.
• Ensure a safe, secure, and welcoming environment for guests and team members.
• Recruit, hire, train, coach, and develop a high-performing team of approximately 35 employees.
• Foster a positive workplace culture built on accountability, teamwork, and exceptional guest service.
• Manage daily reporting, forecasting, budgeting, labor, inventory control, purchasing, and expense management.
• Oversee property inspections, preventative maintenance, repairs, and overall hotel appearance.
• Drive guest satisfaction scores and continuously improve the guest experience.
• Ensure compliance with Hilton brand standards, franchise requirements, and all applicable federal, state, and local regulations.
• Attend required Hilton meetings, webinars, and training sessions.
• Communicate brand updates and operational changes to department leaders and staff.
• Work closely with ownership to achieve operational, financial, and guest service goals.
• Lead by example and provide support wherever needed, including assisting operational departments during busy periods.

Schedule

This is a salaried leadership position requiring flexibility.

The General Manager will work a shared schedule that includes both first and second shifts and must be available to work evenings, weekends, and holidays as business demands require. Hospitality is a seven-day operation, and flexibility is essential to supporting both the team and our guests.

Required Qualifications

• Previous HIlton Experience.
• Previous experience managing a Hilton-branded hotel.
• Strong leadership, communication, and team-building skills.
• Ability to lead in a fast-paced hospitality environment while maintaining exceptional guest service standards.
• Strong organizational, problem-solving, and decision-making abilities.

Preferred Qualifications

• Previous Hampton Inn management experience.
• Hilton Certifications.
• Experience improving guest satisfaction scores and operational performance.

Why join us?

• Hilton Employee Discount Program
• Paid Vacation
• Health insurance
• Ongoing employee training and opportunities to grow

Job Type: Full-time
Salary: $65,000-$75,000/year (based on experience)

Job Type: Full-time

Pay: $65,000.00 - $75,000.00 per year

Benefits:

• Employee discount
• Health insurance
• Paid time off

Application Question(s):

• Describe your management style and how you hold employees accountable while maintaining a positive team culture.
• Are you willing to commute to and have reliable transportation for the Overland Park Metro Area?
• Are you comfortable working a flexible schedule that includes first shift, second shift, weekends, holidays, and being available for emergencies?
• How many employees have you directly supervised?
• Our General Managers lead from the floor and routinely assist with front desk, housekeeping, and breakfast operations when business needs require. Are you comfortable with this hands-on leadership approach?

Education:

• High school or equivalent (Required)

Experience:

• Hotel management: 2 years (Required)
• Hilton Hotel: 2 years (Required)

License/Certification:

• Driver's License (Required)

Work Location: In person