Housekeeping Jobs in Michigan

Step into a workplace that’s as exciting as it is rewarding!

FireKeepers Casino Hotel delivers a high-energy environment with vibrant entertainment, a strong team culture, and real opportunities to grow. Recognized as one of Michigan’s Top Employers by Forbes, GlassDoor, and Michigan Works, we’re proud to invest in our Team Members every step of the way.

Why join us?

• Grow your career with development programs and opportunities to advance from within.
• Comprehensive medical benefits, including exclusive access to the NOMI network, providing a “no copay” advantage.
• Give back through Volunteer Time Off (VTO).
• Generous PTO plan to recharge and reset.
• Incentive programs that recognize your contributions.
• Low-cost Team Member dining, provided by our award-winning culinary team.

SHIFTS AVAILABLE: 9:00 am – 5:30 pm

PAY: Starting at $16.59 per hour, with opportunities for annual increases

SCOPE OF POSITION:

Responsible for providing guidance and training to Housekeeping Team Members, ensuring approved Company policies, procedures and standards are adhered to in order to maintain the highest level of cleanliness.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

The following is a list of the main duties and responsibilities. However, other duties may be assigned as deemed necessary by management. All duties must be performed in accordance with Tribal, Federal, and other applicable requirements, organizational specific policies, procedures and practices.

• Continuously monitors all Housekeeping operations to ensure the cleaning standards, productivity expectations, and policies and procedures are followed.
• Completes room inspections daily to ensure quality of room cleanliness is maintained to company standards. Addresses any shortfalls with Room Attendants and ensures all corrections are completed.
• Reports needed workorders.
• Ensures all Team Members are using the proper techniques with the use of chemicals. Ensures all bottles are labeled properly and that chemical bottles have proper chemical labels.
• Empowers Housekeeping Staff to deliver superior guest service by encouraging responsiveness to guest needs.
• Assists in maintaining guest service as the driving philosophy of the Hotel.
• Maintains all work areas and ensures Housekeeping equipment is functioning properly in accordance with safety standards. Reports any hazardous conditions or broken equipment immediately to Housekeeping
• Ensures all Team Members comply with established safety standards when using equipment and supplies.
• Performs housekeeping attendant duties including Room Attendant, House Person or Laundry Attendant duties as required by the operation.
• Interacts with guests and other Casino departments in a professional and courteous manner.
• Maintains the highest level of confidentiality.
• Responsible for maintaining a consistent, regular attendance record as outlined in the FireKeepers Casino Hotel Attendance Policy.
• Outstanding example of and a credit to FireKeepers Casino Hotel.

MINIMUM REQUIRED QUALIFICATIONS:

An applicant’s education, training and experience must be sufficient to demonstrate that the applicant possesses the ability to successfully perform each of the essential duties and responsibilities satisfactorily. FireKeepers reserves the right to verify the sufficiency of a candidate’s education, training and competencies through the interview process, testing and methods.

The requirements listed below are generally representative of the education, experience, and skills and/or abilities required to enable one to successfully perform the essential duties and responsibilities:

Proficiency in both written and verbal English communication is required.

High School diploma or GED. One year Room Attendant experience. Must be able to utilize IPAD, IPOD to complete daily operations.

GENERAL OR PREFERRED QUALIFICATIONS:

House Person and/or Laundry Attendant experience. WEEA Certified.

PHYSICAL & ENVIRONMENTAL DEMANDS:

The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this position, a Team Member is regularly required to talk or to hear. The Team Member is also regularly required to stand, walk, sit, and use hands to handle or feel objects, tools or controls. A Team Member is occasionally required to reach with hands and arms, and to sit; climb or balance; and stoop, kneel, crouch or crawl. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

Work is performed throughout all areas of the facility where the noise level varies from quiet to loud depending upon business.

INDIAN PREFERENCE

Indian preference will be applied in the selection of qualified applicants in accordance with the NHBP Indian Preference in Employment Code, which affords employment preferences to NHBP Tribal citizens, parents or spouses of NHBP citizens and other Native Americans. For purposes of this preference, NHBP law defines "Native American" as: (a) an enrolled member of any other federally-recognized Indian tribes; (b) an enrolled member of a Canadian Indian tribe or First Nation; or (c) an enrolled member of the Grand River Band of Ottawa Indians or the Burt Lake Band of Ottawa/Chippewa Indians.

FireKeepers Casino Hotel reserves the right to make changes to the above job description as necessary.