Insurance Account Manager Jobs in Massachusetts
Insurance Account Manager jobs in Massachusetts are in strong and consistent demand, with openings concentrated in commercial lines, employee benefits, and specialty risk across the state's deep financial services, biotech, and healthcare sectors, from entry-level service roles through senior account executives. Boston, Springfield, and Worcester anchor the hiring market, and established carriers and brokerages like Liberty Mutual, Hanover Insurance Group, and Aon maintain significant Massachusetts operations that generate ongoing openings. Commercial lines management and employee benefits administration are the most sought-after specialties right now. Find a role that fits below and apply directly.
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Showing 5 of 12+ Insurance Account Manager jobs
Personal Insurance Account Manager
The Getchell Companies is looking for an experienced insurance account manager/customer service representative. As a CSR, you will act as a liaison, provide product/services information and resolve any emerging problems that our clients might face with accuracy and efficiency.
Our agency handles a range of personal insurance products including homeowners insurance, auto coverage, specialty vehicles, boats/yachts and personal liability umbrellas.
Our goal is to hire a dependable individual to join our experienced team, who is able to offer service that meets/exceeds our client's expectations.
Responsibilities
- Educates clients about policy coverage, changes, exclusions and insurance needs throughout the year and at renewal
- Efficiently manage incoming call/email volume
- Pre-qualifies prospective clients according to agency standards.
- Prepare (including client outreach), applications to appropriate carriers; assist with follow-up with carriers and clients ahead of renewal
- Reviews policies and all documentation for accuracy and quality standards
- Assists clients with coverage changes, certificate requests, binders and endorsements, including working with the MA Registry of Motor Vehicles regularly
- Actively seeks referrals from current clients and cross-sells additional business services
- Manages non-renewals and cancellation requests
- Pro-active interest in insurance industry to stay informed on emerging trends, market appetite and products+/regulatory changes to provide accurate information to agency and insureds
- In-depth knowledge of current computer system functions, input procedures, codes and how to perform technical tasks to expedite client service.
Skills
- Proven customer support experience or experience as a client service representative within the insurance industry
- Familiarity with Applied EPIC systems and practices
- Experience with Microsoft Office Suite and PC computers
- REQUIRED: Comfortable with personal insurance products, including but not limited to: personal auto, property, liability, excess liability, inland marine, and boats/yacht
- Familiarity with forms and processes of the MA Registry of Motor Vehicles
- Knowledge of current insurance marketplace to help communicate with underwriters under direction and supervision of licensed P&C producer
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication & documentation skills
- Ability to multi-task, prioritize, and manage time effectively
Benefits
- Compensation based on experience
- Health Insurance
- Vision insurance
- Life Insurance
- 401k with employer match
- Profit Sharing bonuses
- Paid time off
Job Type: Full-time
Pay: $55,000.00 - $85,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Disability insurance
- Health insurance
- Paid time off
- Parental leave
- Tuition reimbursement
- Vision insurance
Education:
- High school or equivalent (Preferred)
Experience:
- relevant insurance: 1 year (Preferred)
License/Certification:
- P&C Insurance Producer License (Preferred)
Work Location: In person
Personal Insurance Account Manager
The Getchell Companies is looking for an experienced insurance account manager/customer service representative. As a CSR, you will act as a liaison, provide product/services information and resolve any emerging problems that our clients might face with accuracy and efficiency.
Our agency handles a range of personal insurance products including homeowners insurance, auto coverage, specialty vehicles, boats/yachts and personal liability umbrellas.
Our goal is to hire a dependable individual to join our experienced team, who is able to offer service that meets/exceeds our client's expectations.
Responsibilities
- Educates clients about policy coverage, changes, exclusions and insurance needs throughout the year and at renewal
- Efficiently manage incoming call/email volume
- Pre-qualifies prospective clients according to agency standards.
- Prepare (including client outreach), applications to appropriate carriers; assist with follow-up with carriers and clients ahead of renewal
- Reviews policies and all documentation for accuracy and quality standards
- Assists clients with coverage changes, certificate requests, binders and endorsements, including working with the MA Registry of Motor Vehicles regularly
- Actively seeks referrals from current clients and cross-sells additional business services
- Manages non-renewals and cancellation requests
- Pro-active interest in insurance industry to stay informed on emerging trends, market appetite and products+/regulatory changes to provide accurate information to agency and insureds
- In-depth knowledge of current computer system functions, input procedures, codes and how to perform technical tasks to expedite client service.
Skills
- Proven customer support experience or experience as a client service representative within the insurance industry
- Familiarity with Applied EPIC systems and practices
- Experience with Microsoft Office Suite and PC computers
- REQUIRED: Comfortable with personal insurance products, including but not limited to: personal auto, property, liability, excess liability, inland marine, and boats/yacht
- Familiarity with forms and processes of the MA Registry of Motor Vehicles
- Knowledge of current insurance marketplace to help communicate with underwriters under direction and supervision of licensed P&C producer
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication & documentation skills
- Ability to multi-task, prioritize, and manage time effectively
Benefits
- Compensation based on experience
- Health Insurance
- Vision insurance
- Life Insurance
- 401k with employer match
- Profit Sharing bonuses
- Paid time off
Job Type: Full-time
Pay: $55,000.00 - $85,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Disability insurance
- Health insurance
- Paid time off
- Parental leave
- Tuition reimbursement
- Vision insurance
Education:
- High school or equivalent (Preferred)
Experience:
- relevant insurance: 1 year (Preferred)
License/Certification:
- P&C Insurance Producer License (Preferred)
Work Location: In person
See All 12 Insurance Account Manager Jobs in Massachusetts
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Find JobsInsurance Account Manager Jobs by City in Massachusetts
Where Massachusetts roles are concentrated, by current openings.
Insurance Account Manager Job Market in Massachusetts
A snapshot from current Massachusetts openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Insurance
- Technology & Software
What Massachusetts Employers Look For
The qualifications that appear most often in insurance account manager jobs across Massachusetts.
- Active Massachusetts Property and Casualty or Life and Health producer license required
- Two or more years of experience servicing commercial or personal insurance accounts
- Proficiency with agency management systems such as Applied Epic or Vertafore
- Strong client relationship and account retention skills across a defined book of business
- Ability to review coverage, process endorsements, and handle renewals independently
- Bachelor's degree in business, finance, or a related field preferred by most Massachusetts employers
Insurance Account Manager Jobs in Massachusetts: Frequently Asked Questions
How do you become a insurance account manager in Massachusetts?
The concrete first step is obtaining a Massachusetts insurance producer license through the Division of Insurance, which requires completing a state-approved pre-licensing education course and passing the relevant lines exam, such as Property and Casualty or Life and Accident and Health. Most employers expect at least an associate's degree, though a bachelor's in business or finance strengthens your candidacy. Entry candidates often start in customer service or claims support roles before moving into account management.
How much do insurance account managers make in Massachusetts?
Insurance account managers in Massachusetts earn a median of about $79,300 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $57,620 for the lowest 10% to over $163,380 for the top 10%. Pay rises with experience, specialty, and employer.
Which companies hire insurance account managers in Massachusetts?
Employers hiring insurance account managers in Massachusetts right now include Salem Five Insurance Svcs, PLNAR, and VAST Data, based on current listings on Migrate Mate as of August 2026. Massachusetts's high concentration of regional carriers, national brokerages, and self-insured corporations in the healthcare and biotech sectors means openings appear across a wide range of employer types and sizes.
Which Massachusetts cities have the most insurance account manager jobs?
Boston, Massachusetts, and Stow have the most insurance account manager openings in Massachusetts. Boston drives the largest share of listings given its density of corporate headquarters, financial institutions, and major brokerage offices, while Worcester and Springfield generate steady demand from regional carriers, mid-market commercial clients, and community-based agencies that serve Central and Western Massachusetts.
Are there remote insurance account manager jobs in Massachusetts?
Yes, and more than many client-facing roles, since much of the day-to-day work, renewals, endorsements, and coverage reviews, is document and phone based. About 50% of insurance account manager openings tied to Massachusetts are remote or hybrid as of August 2026, reflecting the desk-driven nature of the role. Fully remote positions are most common in personal lines and employee benefits, where client interaction happens primarily by phone and email.
How can I get hired as a insurance account manager in Massachusetts with little or no experience?
The most realistic entry path is starting as an insurance customer service representative or account assistant at a Massachusetts agency or regional carrier, roles that share the same systems and workflows as account management. Earning your Massachusetts producer license before applying signals readiness and removes a common hiring barrier. Large Massachusetts employers like Liberty Mutual and Hanover Insurance Group run structured development programs that move new associates into account management over time, and independent agencies across Greater Boston frequently train unlicensed candidates on the job.
Where can I find and apply to insurance account manager jobs in Massachusetts?
You can find and apply to insurance account manager jobs in Massachusetts on Migrate Mate, which lists current Massachusetts openings from carriers, brokerages, and corporate insurance departments across the state. Find a role that fits and apply directly.
See All 12 Insurance Account Manager Jobs in Massachusetts
Find roles in Massachusetts that match your experience and apply in just a few clicks.
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