Key Account Manager Jobs in Massachusetts
Key Account Manager jobs in Massachusetts are active across the state's technology, life sciences, financial services, and medical devices sectors, with openings ranging from entry-level account coordinator roles through senior and enterprise-level positions. Boston, Cambridge, and Worcester anchor the largest share of hiring, where employers like Thermo Fisher Scientific, Fidelity Investments, and Philips maintain substantial commercial teams. The most in-demand specialties are SaaS and enterprise software account management, biotech and pharma client services, and financial products. Find a role that fits below and apply directly.
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Rare Disease Key Account Manager - Rheumatology-Nephrology - Northeast
HOW MIGHT YOU DEFY IMAGINATION?
At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.
Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. Amgen is advancing a broad and deep pipeline of medicines to treat cancer, heart disease, inflammatory conditions, rare diseases, and obesity and obesity-related conditions. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.
Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.
Live
What you will do
The Rare Disease Key Account Manager’s overall goal is to reduce time to diagnosis, increase appropriate patient identification and improve speed to treatment by partnering with key stakeholders in targeted accounts through focus in the therapeutic areas that Amgen's Rare Disease products are indicated. The Rare Disease Key Account Manager (KAM) is responsible for unlocking operational and access challenges related to appropriate therapies across assigned health systems, specialty clinics, infusion centers, and sites of care to grow the overall rare disease business in the assigned accounts and market. The KAM diagnoses account-level barriers and executes targeted strategies that enable appropriate access to therapy, strengthen clinic readiness, optimize buy-and-bill operations, and support a reliable patient and customer experience across the rare disease treatment journey.
Responsibilities:
Account Strategy & Enterprise Value
- Proactively assess the business environment across assigned accounts to identify access, operational, economic, and care-delivery barriers that affect appropriate rare disease therapy utilization, reducing time to diagnosis and time to treatment .
- Develop and execute account plans and identify Amgen portfolio objectives aligned to customer priorities, including addressing portfolio growth, patient access, site-of-care friction, and treatment continuity.
- Build stakeholder maps and engage clinical leaders, administrators, pharmacy, finance, revenue cycle, procurement, infusion operations, and care coordinators through proactive calls with key stakeholders
- Translate account data and insights into clear opportunity hypotheses, action plans, and performance reviews of sites.
Clinic Contracting & Access
- Serve as the commercial lead for assigned account contracting opportunities, coordinating internal approvals and supporting compliant negotiation and execution.
- Identify and address barriers related to contracting, customer membership, ordering, distribution channel, formulary or pathway decisions, and product availability.
- Partner with market access, pricing, trade, reimbursement, and legal/compliance colleagues to support durable access solutions.
- Support account business reviews that assess contract performance, patient access, operational readiness, and appropriate commercial opportunities.
Buy-and-Bill Optimization & Site Enablement
- Evaluate buy-and-bill workflows, including acquisition, inventory, benefit verification, prior authorization, coding, billing, payment, and financial risk points.
- Work with clinics and internal partners to identify practical improvements in reimbursement readiness, inventory practices, ordering processes, and patient financial navigation.
- Engage sites of care through education, workflow support, and coordinated resources that strengthen readiness to initiate and maintain therapy.
- Help customers diagnose and identify operational gaps that can delay treatment, including referral handoffs, scheduling, infusion capacity, care coordination, and post-initiation follow-up.
Cross-Functional Leadership & Insights
- Coordinate field execution with sales, medical, patient services, market access, trade, analytics, and brand partners.
- Provide timely, actionable field insights into customer needs, competitive dynamics, reimbursement trends, and operational barriers with matrix colleagues.
- Monitor account performance and adapt priorities to deliver against agreed objectives in a compliant manner.
- Maintain accurate account plans, account affiliations, activity records, and opportunity documentation in required systems.
- Lead matrix planning and follow-through for priority account initiatives, clarifying partner roles, decision points, owners, and timelines.
Win
What we expect of you
We are all different, yet we all use our unique contributions to serve patients. The professional we seek is a person with these qualifications.
Basic Qualifications
Doctorate degree and 2 years of sales experience and/or related account management experience
OR
Master’s degree and 4 years of sales experience and/or related account management experience
OR
Bachelor’s degree and 6 years of sales experience and/or related account management experience
OR
Associate’s degree and 10 years of sales experience and/or related account management experience
OR
High School diploma/GED and 12 years of sales experience and/or related account management experience
Preferred Qualifications:
- Experience working with complex provider accounts, specialty clinics, health systems, infusion centers, or similar sites of care.
- Experience in rare disease, specialty therapeutics, biologics, infusion, or other complex buy-and-bill environments.
- Demonstrated knowledge of reimbursement, coding, benefit verification, prior authorization, and clinic revenue-cycle considerations.
- Prior contracting, account negotiation, or experience with IDNs, GPOs, specialty pharmacies, distributors, or alternate sites of care.
- Understanding of clinic operations and site-of-care decision drivers.
- Strong business acumen and ability to interpret account economics, reimbursement information, and performance data.
- Executive communication, problem solving, and influence skills across clinical and administrative stakeholders.
- Ability to manage competing priorities, operate independently, and execute through cross-functional teams.
- A patient-centered, compliant approach to customer engagement and solution development.
Travel Requirements
- Approximately 40 – 60% travel within an assigned geography, including customer meetings, internal planning, and industry events.
Thrive
What you can expect of us
As we work to develop treatments that take care of others, we also work to care for our teammates’ professional and personal growth and well-being.
In addition to the base salary, Amgen offers a Total Rewards Plan comprising health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities including:
- Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts.
- A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
- Stock-based long-term incentives
- Award-winning time-off plans and bi-annual company-wide shutdowns
- Flexible work models, including remote work arrangements, where possible
for a career that defies imagination
Objects in your future are closer than they appear. Join us.
careers.amgen.com
Application deadline
Amgen's application deadline is 11/30 for this position; we will continue accepting applications until we receive a sufficient number or select a candidate for the position.
Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Rare Disease Key Account Manager - Rheumatology-Nephrology - Northeast
HOW MIGHT YOU DEFY IMAGINATION?
At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.
Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. Amgen is advancing a broad and deep pipeline of medicines to treat cancer, heart disease, inflammatory conditions, rare diseases, and obesity and obesity-related conditions. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.
Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.
Live
What you will do
The Rare Disease Key Account Manager’s overall goal is to reduce time to diagnosis, increase appropriate patient identification and improve speed to treatment by partnering with key stakeholders in targeted accounts through focus in the therapeutic areas that Amgen's Rare Disease products are indicated. The Rare Disease Key Account Manager (KAM) is responsible for unlocking operational and access challenges related to appropriate therapies across assigned health systems, specialty clinics, infusion centers, and sites of care to grow the overall rare disease business in the assigned accounts and market. The KAM diagnoses account-level barriers and executes targeted strategies that enable appropriate access to therapy, strengthen clinic readiness, optimize buy-and-bill operations, and support a reliable patient and customer experience across the rare disease treatment journey.
Responsibilities:
Account Strategy & Enterprise Value
- Proactively assess the business environment across assigned accounts to identify access, operational, economic, and care-delivery barriers that affect appropriate rare disease therapy utilization, reducing time to diagnosis and time to treatment .
- Develop and execute account plans and identify Amgen portfolio objectives aligned to customer priorities, including addressing portfolio growth, patient access, site-of-care friction, and treatment continuity.
- Build stakeholder maps and engage clinical leaders, administrators, pharmacy, finance, revenue cycle, procurement, infusion operations, and care coordinators through proactive calls with key stakeholders
- Translate account data and insights into clear opportunity hypotheses, action plans, and performance reviews of sites.
Clinic Contracting & Access
- Serve as the commercial lead for assigned account contracting opportunities, coordinating internal approvals and supporting compliant negotiation and execution.
- Identify and address barriers related to contracting, customer membership, ordering, distribution channel, formulary or pathway decisions, and product availability.
- Partner with market access, pricing, trade, reimbursement, and legal/compliance colleagues to support durable access solutions.
- Support account business reviews that assess contract performance, patient access, operational readiness, and appropriate commercial opportunities.
Buy-and-Bill Optimization & Site Enablement
- Evaluate buy-and-bill workflows, including acquisition, inventory, benefit verification, prior authorization, coding, billing, payment, and financial risk points.
- Work with clinics and internal partners to identify practical improvements in reimbursement readiness, inventory practices, ordering processes, and patient financial navigation.
- Engage sites of care through education, workflow support, and coordinated resources that strengthen readiness to initiate and maintain therapy.
- Help customers diagnose and identify operational gaps that can delay treatment, including referral handoffs, scheduling, infusion capacity, care coordination, and post-initiation follow-up.
Cross-Functional Leadership & Insights
- Coordinate field execution with sales, medical, patient services, market access, trade, analytics, and brand partners.
- Provide timely, actionable field insights into customer needs, competitive dynamics, reimbursement trends, and operational barriers with matrix colleagues.
- Monitor account performance and adapt priorities to deliver against agreed objectives in a compliant manner.
- Maintain accurate account plans, account affiliations, activity records, and opportunity documentation in required systems.
- Lead matrix planning and follow-through for priority account initiatives, clarifying partner roles, decision points, owners, and timelines.
Win
What we expect of you
We are all different, yet we all use our unique contributions to serve patients. The professional we seek is a person with these qualifications.
Basic Qualifications
Doctorate degree and 2 years of sales experience and/or related account management experience
OR
Master’s degree and 4 years of sales experience and/or related account management experience
OR
Bachelor’s degree and 6 years of sales experience and/or related account management experience
OR
Associate’s degree and 10 years of sales experience and/or related account management experience
OR
High School diploma/GED and 12 years of sales experience and/or related account management experience
Preferred Qualifications:
- Experience working with complex provider accounts, specialty clinics, health systems, infusion centers, or similar sites of care.
- Experience in rare disease, specialty therapeutics, biologics, infusion, or other complex buy-and-bill environments.
- Demonstrated knowledge of reimbursement, coding, benefit verification, prior authorization, and clinic revenue-cycle considerations.
- Prior contracting, account negotiation, or experience with IDNs, GPOs, specialty pharmacies, distributors, or alternate sites of care.
- Understanding of clinic operations and site-of-care decision drivers.
- Strong business acumen and ability to interpret account economics, reimbursement information, and performance data.
- Executive communication, problem solving, and influence skills across clinical and administrative stakeholders.
- Ability to manage competing priorities, operate independently, and execute through cross-functional teams.
- A patient-centered, compliant approach to customer engagement and solution development.
Travel Requirements
- Approximately 40 – 60% travel within an assigned geography, including customer meetings, internal planning, and industry events.
Thrive
What you can expect of us
As we work to develop treatments that take care of others, we also work to care for our teammates’ professional and personal growth and well-being.
In addition to the base salary, Amgen offers a Total Rewards Plan comprising health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities including:
- Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts.
- A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
- Stock-based long-term incentives
- Award-winning time-off plans and bi-annual company-wide shutdowns
- Flexible work models, including remote work arrangements, where possible
for a career that defies imagination
Objects in your future are closer than they appear. Join us.
careers.amgen.com
Application deadline
Amgen's application deadline is 11/30 for this position; we will continue accepting applications until we receive a sufficient number or select a candidate for the position.
Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
See All 27 Key Account Manager Jobs in Massachusetts
Find roles in Massachusetts that match your experience and apply in just a few clicks.
Find Key Account Manager JobsKey Account Manager Jobs by City in Massachusetts
Where Massachusetts roles are concentrated, by current openings.
Key Account Manager Job Market in Massachusetts
A snapshot from current Massachusetts openings, updated as new roles post.
Who's Hiring
What Massachusetts Employers Look For
The qualifications that appear most often in key account manager jobs across Massachusetts.
- Bachelor's degree in business, marketing, or a related field required by most Massachusetts employers
- Three or more years of B2B sales or account management experience in a relevant Massachusetts industry
- Demonstrated ability to manage complex client relationships and hit revenue retention targets
- Proficiency with CRM platforms such as Salesforce, widely expected across Massachusetts technology and life sciences firms
- Strong consultative selling and negotiation skills suited to Massachusetts enterprise and healthcare clients
- Experience coordinating cross-functional teams including sales, marketing, and customer success
Key Account Manager Jobs in Massachusetts: Frequently Asked Questions
How do you become a key account manager in Massachusetts?
Most key account manager roles in Massachusetts require a bachelor's degree in business, marketing, communications, or a field related to the target industry, such as life sciences for biotech employers. No state-issued license is required for the role itself. Employers across Greater Boston and the Route 128 corridor typically expect prior B2B sales or account management experience, and certifications like Salesforce Administrator or industry-specific credentials can strengthen a candidate's profile.
How much do key account managers make in Massachusetts?
Key account managers in Massachusetts earn a median of about $79,810 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $47,940 for the lowest 10% to over $157,000 for the top 10%. Pay rises with experience, specialty, and employer.
Which companies hire key account managers in Massachusetts?
Employers hiring key account managers in Massachusetts right now include Amgen, Arrow Electronics, and Molecular Devices, based on current listings on Migrate Mate as of November 2026. Massachusetts's dense concentration of life sciences, enterprise technology, and financial services firms means hiring stays consistent throughout the year across both large corporations and growth-stage companies.
Which Massachusetts cities have the most key account manager jobs?
Boston, Massachusetts, and Burlington lead Massachusetts for key account manager openings. Boston and Cambridge dominate because they host the headquarters and regional offices of major technology, biotech, and financial services employers, while Worcester draws hiring from medical device manufacturers and regional healthcare systems that maintain commercial teams in central Massachusetts.
Are there remote key account manager jobs in Massachusetts?
Yes, and more than most fields, since key account management is fundamentally relationship-driven work that can often be handled remotely outside of key client visits. About 100% of key account manager openings tied to Massachusetts are remote or hybrid as of November 2026, reflecting broad employer flexibility in technology and SaaS firms. The client-facing and strategic planning portions of the role are the most commonly conducted remotely.
How can I get hired as a key account manager in Massachusetts with little or no experience?
The most realistic entry path is moving into a junior account manager or sales development representative role at a Massachusetts technology, life sciences, or financial services company, then building toward full account ownership. Large employers along the Route 128 corridor and in the Seaport district hire associates and rotational program participants into commercial teams. A Salesforce certification, a degree in a relevant field, or prior customer-facing work in sales operations or inside sales gives candidates a practical edge with Massachusetts hiring managers.
Where can I find and apply to key account manager jobs in Massachusetts?
You can find and apply to key account manager jobs in Massachusetts on Migrate Mate, which lists current openings across the state's technology, life sciences, and financial services sectors. Find roles that match your experience and industry background and apply directly to the employers posting them.
See All 27 Key Account Manager Jobs in Massachusetts
Find roles in Massachusetts that match your experience and apply in just a few clicks.
Find Key Account Manager Jobs