Key Account Manager Jobs in New York
Key Account Manager jobs in New York are among the most active in the country, concentrated in financial services, media and advertising, technology, and enterprise software, with openings at every level from associate account manager through senior and director-level roles. The heaviest hiring is in New York City, with secondary clusters in Westchester and Long Island, where major firms like IBM, Salesforce, and JPMorgan Chase have deep, lasting footprints across their sales and client management functions. The most in-demand specializations are enterprise B2B sales, financial services client management, and SaaS account management. Find a role that fits below and apply directly.
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Lead Key Account Manager New York
National Grid is hiring a Lead Account Manager for business development with strategic accounts in New York. This will be a hybrid role with a primary office location in Albany, NY.
National Grid delivers safe and secure energy to homes, communities, and businesses. We are there when people need us the most. We connect people to the energy they need for the lives they live. The pace of change in society and our industry is accelerating and our expertise and track record puts us in an unparalleled position to shape the sustainable future of our industry.
To be successful we must anticipate the needs of our customers, reducing the cost of energy delivery today and pioneering the flexible energy systems of tomorrow. This requires us to deliver on our promises and always look for new opportunities to grow, both ourselves and our business.
Job Purpose
National Grid is committed to the success of its customers. This role is critically important to National Grid in implementing the clean energy future.
The individual will be responsible for understanding the customer, developing a deep understanding of National Grid’s suite of solutions, and regional energy considerations relating to energy trends and policy.
They will develop proactive account planning, lead regular customer engagement sessions. The individual will serve as the customer expert within National Grid, coordinating our internal strategy to meet the customer’s needs.
Key Accountabilities
Key activities of the Customer Account Management team may include, but are not limited to:
- Develop proactive account planning for assigned customers
- Account Plans: Develop and manage account plans with the customer which document shared objectives related to the customers’ strategic business plans and daily operations related to energy. Manage associated action plans among internal and external stakeholders
- Infrastructure Planning: Assist customers with electric and gas infrastructure master planning. Engage Customer Connections and Engineering teams as needed for technical and financial analysis and problem solving
- New Connections: Engage Customer Connections teams on specific projects and monitor interactions with the customer on their portfolio of electric connections work, gas connections work and DG interconnections. Coordinate with EBU and GBU as needed
- SEMPs: Partner with Customer Solutions sales teams to develop multi-year Strategic Energy Management Partnerships (SEMPs) with largest accounts focused on achieving clean energy objectives (i.e. EE, EV, electrification, RNG/H2, GHG reduction).
- Clean Energy: Explore opportunities to increase customer implementation of clean energy projects (incl. EE, EV, electrification). Engage with Customer Solutions sales and program management teams on specific projects and monitor interactions with the customer
- Executive Engagement: Engage National Grid senior leadership in direct discussions with key customers on a periodic basis to ensure the voice of the customer is heard
- Engage customers with curiosity and intent to learn
- Share knowledge and develop technical understanding for economic development, energy efficiency and the future of heat to determine and shape the customer experience
- Provide technical guidance, support and coaching to establish National Grid as a leader in energy solutions
- Build multithreaded relationships within customer account to ensure balanced feedback and account strategy development
- Distill customer requirements and create a succinct action plan for internal National Grid stakeholders
- Document action plans and methodically track progress to key company metrics, leveraging Salesforce.com
- Take initiative to understand business functions within National Grid and supporting organizations, building relationships across teams
Qualifications
- Bachelor’s degree in engineering, marketing, business or equivalent.
- 7+ years of experience in business development, sales, engineering, and/or community relations roles.
- Must possess superior business skills to interact with senior management level executives of external customers and community leaders in settings to build strong partnerships with stakeholders
- Must possess excellent verbal, and written communication skills along with the ability to author reports and develop presentations for senior management as required
- Strong understanding of utility sector with expertise pertaining to trends and common customer needs
- Strong understanding of how National Grid’s products and services align to commercial and industrial customer’s energy needs
- In-depth experience collaborating and influencing with peers and leaders across multiple functions in the Company and external stakeholders, to achieve positive outcomes for the strategic needs of our large customers.
- Experience in crisis or external emergency management
- Provide support during electric and/or natural gas service quality issues or interruptions – owning the communication of resolutions to the customer executive management
- Liaise with other groups within the Customer Organization team (e.g., Managed Account Services, Account Maintenance & Operations, etc.) and Electric/Gas Operations to address metering, billing, and/or payment disputes, performing initial triage on issues at an appropriate level of detail necessary to handoff for issue resolution
- Support operations and customer service, including, but not limited to, on-call duties, storm restoration efforts, outage coordination and support for customer service on a 24/7 basis
- Participate in major storm events as the information liaison for assigned region, stakeholders, and/or customers during outages and other emergencies
#LI-Hybrid
#LI-STR1
Upstate NY Salary: $129,000 - $151,000 a year
National Grid will not be providing visa sponsorship for this position now or in the future. You must have the ability to work without a need for current or future visa sponsorship.
National Grid utilizes an assessment that evaluates the job qualifications/characteristics using AI or statistically based scoring.
This position has a career path which provides for advancement opportunities within and across bands as you develop and evolve in the position; gaining experience, expertise and acquiring and applying technical skills. Candidates will be assessed and provided offers against the minimum qualifications of this role and their individual experience.
National Grid is committed to providing equal employment opportunities to all employees and applicants for employment regardless of protected class. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or any other protected status in accordance with applicable federal, state, and local laws. National Grid maintains affirmative action programs for individuals with disabilities and protected veterans.
Our employment practices are designed to ensure that all individuals are treated fairly and with respect throughout the hiring process and during employment. National Grid complies with all applicable federal, state, and local anti-discrimination laws. We are dedicated to fostering a workplace that is free from unlawful discrimination and harassment, and we encourage a culture of respect for all.
Lead Key Account Manager New York
National Grid is hiring a Lead Account Manager for business development with strategic accounts in New York. This will be a hybrid role with a primary office location in Albany, NY.
National Grid delivers safe and secure energy to homes, communities, and businesses. We are there when people need us the most. We connect people to the energy they need for the lives they live. The pace of change in society and our industry is accelerating and our expertise and track record puts us in an unparalleled position to shape the sustainable future of our industry.
To be successful we must anticipate the needs of our customers, reducing the cost of energy delivery today and pioneering the flexible energy systems of tomorrow. This requires us to deliver on our promises and always look for new opportunities to grow, both ourselves and our business.
Job Purpose
National Grid is committed to the success of its customers. This role is critically important to National Grid in implementing the clean energy future.
The individual will be responsible for understanding the customer, developing a deep understanding of National Grid’s suite of solutions, and regional energy considerations relating to energy trends and policy.
They will develop proactive account planning, lead regular customer engagement sessions. The individual will serve as the customer expert within National Grid, coordinating our internal strategy to meet the customer’s needs.
Key Accountabilities
Key activities of the Customer Account Management team may include, but are not limited to:
- Develop proactive account planning for assigned customers
- Account Plans: Develop and manage account plans with the customer which document shared objectives related to the customers’ strategic business plans and daily operations related to energy. Manage associated action plans among internal and external stakeholders
- Infrastructure Planning: Assist customers with electric and gas infrastructure master planning. Engage Customer Connections and Engineering teams as needed for technical and financial analysis and problem solving
- New Connections: Engage Customer Connections teams on specific projects and monitor interactions with the customer on their portfolio of electric connections work, gas connections work and DG interconnections. Coordinate with EBU and GBU as needed
- SEMPs: Partner with Customer Solutions sales teams to develop multi-year Strategic Energy Management Partnerships (SEMPs) with largest accounts focused on achieving clean energy objectives (i.e. EE, EV, electrification, RNG/H2, GHG reduction).
- Clean Energy: Explore opportunities to increase customer implementation of clean energy projects (incl. EE, EV, electrification). Engage with Customer Solutions sales and program management teams on specific projects and monitor interactions with the customer
- Executive Engagement: Engage National Grid senior leadership in direct discussions with key customers on a periodic basis to ensure the voice of the customer is heard
- Engage customers with curiosity and intent to learn
- Share knowledge and develop technical understanding for economic development, energy efficiency and the future of heat to determine and shape the customer experience
- Provide technical guidance, support and coaching to establish National Grid as a leader in energy solutions
- Build multithreaded relationships within customer account to ensure balanced feedback and account strategy development
- Distill customer requirements and create a succinct action plan for internal National Grid stakeholders
- Document action plans and methodically track progress to key company metrics, leveraging Salesforce.com
- Take initiative to understand business functions within National Grid and supporting organizations, building relationships across teams
Qualifications
- Bachelor’s degree in engineering, marketing, business or equivalent.
- 7+ years of experience in business development, sales, engineering, and/or community relations roles.
- Must possess superior business skills to interact with senior management level executives of external customers and community leaders in settings to build strong partnerships with stakeholders
- Must possess excellent verbal, and written communication skills along with the ability to author reports and develop presentations for senior management as required
- Strong understanding of utility sector with expertise pertaining to trends and common customer needs
- Strong understanding of how National Grid’s products and services align to commercial and industrial customer’s energy needs
- In-depth experience collaborating and influencing with peers and leaders across multiple functions in the Company and external stakeholders, to achieve positive outcomes for the strategic needs of our large customers.
- Experience in crisis or external emergency management
- Provide support during electric and/or natural gas service quality issues or interruptions – owning the communication of resolutions to the customer executive management
- Liaise with other groups within the Customer Organization team (e.g., Managed Account Services, Account Maintenance & Operations, etc.) and Electric/Gas Operations to address metering, billing, and/or payment disputes, performing initial triage on issues at an appropriate level of detail necessary to handoff for issue resolution
- Support operations and customer service, including, but not limited to, on-call duties, storm restoration efforts, outage coordination and support for customer service on a 24/7 basis
- Participate in major storm events as the information liaison for assigned region, stakeholders, and/or customers during outages and other emergencies
#LI-Hybrid
#LI-STR1
Upstate NY Salary: $129,000 - $151,000 a year
National Grid will not be providing visa sponsorship for this position now or in the future. You must have the ability to work without a need for current or future visa sponsorship.
National Grid utilizes an assessment that evaluates the job qualifications/characteristics using AI or statistically based scoring.
This position has a career path which provides for advancement opportunities within and across bands as you develop and evolve in the position; gaining experience, expertise and acquiring and applying technical skills. Candidates will be assessed and provided offers against the minimum qualifications of this role and their individual experience.
National Grid is committed to providing equal employment opportunities to all employees and applicants for employment regardless of protected class. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or any other protected status in accordance with applicable federal, state, and local laws. National Grid maintains affirmative action programs for individuals with disabilities and protected veterans.
Our employment practices are designed to ensure that all individuals are treated fairly and with respect throughout the hiring process and during employment. National Grid complies with all applicable federal, state, and local anti-discrimination laws. We are dedicated to fostering a workplace that is free from unlawful discrimination and harassment, and we encourage a culture of respect for all.
See All 26 Key Account Manager Jobs in New York
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Find Key Account Manager JobsKey Account Manager Jobs by City in New York
Where New York roles are concentrated, by current openings.
Key Account Manager Job Market in New York
A snapshot from current New York openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Retail
- Science & Research
- Staffing & Recruiting
- Marketing & Advertising
- Biotechnology & Pharmaceuticals
What New York Employers Look For
The qualifications that appear most often in key account manager jobs across New York.
- Bachelor's degree in business, marketing, or a related field required by most New York employers
- Proven experience managing complex B2B client relationships and growing account revenue
- Demonstrated ability to meet or exceed sales quotas in a competitive market
- Strong negotiation and contract management skills for enterprise or mid-market accounts
- Proficiency with CRM platforms such as Salesforce, widely used across New York organizations
- Experience coordinating cross-functional teams including marketing, product, and customer success
Key Account Manager Jobs in New York: Frequently Asked Questions
How do you become a key account manager in New York?
There is no state-issued license required to work as a key account manager in New York. Most employers expect a bachelor's degree in business, marketing, communications, or a related field, combined with experience in sales or client-facing roles. New York's competitive market means candidates who have managed accounts in financial services, technology, or media move to the front of the line. Certifications such as Certified Strategic Account Manager can strengthen a profile, but they are not required.
How much do key account managers make in New York?
Key account managers in New York earn a median of about $79,590 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $47,070 for the lowest 10% to over $156,400 for the top 10%. Pay rises with experience, specialty, and employer.
Which companies hire key account managers in New York?
Employers hiring key account managers in New York right now include Google, UniFirst, and Puig, based on current listings on Migrate Mate as of September 2026. New York's concentration of Fortune 500 headquarters and major financial institutions means demand for experienced account managers is consistent across industries and throughout the year.
Which New York cities have the most key account manager jobs?
New York, Bronx, and Albany have the most key account manager openings in New York. New York City dominates because it is the headquarters base for a disproportionate share of large financial, media, and technology firms that rely on senior account management teams, while suburban markets like Westchester and Long Island reflect satellite offices and regional sales operations tied to those same anchor employers.
Are there remote key account manager jobs in New York?
Yes, and more than most fields, since key account management is largely relationship-driven and desk-based rather than tied to a physical worksite. About 60% of key account manager openings tied to New York are remote or hybrid as of September 2026, reflecting how common flexible arrangements have become in enterprise sales. The parts of the role most suited to remote work are pipeline management, reporting, and internal coordination, while client-facing meetings in New York often still involve in-person presence.
How can I get hired as a key account manager in New York with little or no experience?
The most realistic entry path is through a sales development representative or inside sales role at a New York-based technology or financial services firm, which builds the prospecting and CRM skills that account management teams hire from directly. Large New York employers such as Salesforce, IBM, and major advertising holding companies run structured associate programs and rotational sales tracks designed for recent graduates. A demonstrated history of meeting targets in any quota-carrying role, combined with familiarity with Salesforce or a comparable CRM, gives candidates without formal account management titles a concrete edge.
Where can I find and apply to key account manager jobs in New York?
You can find and apply to key account manager jobs in New York on Migrate Mate, which lists current openings from employers hiring in the state right now. Search the listings, find roles that match your background and target market, and apply directly to the ones that fit.
See All 26 Key Account Manager Jobs in New York
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