Clarification from the agency

NOTE: The 2-page Resume requirement does not apply to this position. This job is open to current permanent Department of Veteran Affairs employees, current permanent Federal employees of other agencies, and all US Citizens.

Total Rewards of a Allied Health Professional

Major Duties:
The NA functions as a member of the nursing care team and assists lower graded NAs, licensed nursing staff, and other members of the care team in the care of patients/residents receiving outpatient care, home or community living care, or other patients who are in acute, sub-acute, or chronic states of illness.

a. Clinical Skills

• Completes all care assignments in a safe and timely manner.
• Actively participates in unit level quality improvement activities and attends huddles, team meetings, and assigned committees.
• Completes applicable documentation per policy to include but not limited to Intake/Output, daily weights, vital signs, pain score, hourly rounding, blood glucose testing with accurate comment for notification.
• Uses the appropriate equipment for safe patient handling to include but not limited to: SCDs, bladder scanner, Bucks tractions, lift equipment, CPM, glucometer to include maintenance of quality controls as applicable.
• Adheres to all reusable medical equipment (RME) standard operating procedures.
• Participates in the equipment inventory process.
• Implements the appropriate interventions to prevent/reduce hospital acquired pressure ulcers and patient falls under the direction of the RN/LVN.
• Performs nursing procedures within scope of practice and according to policies and standard procedures to care for the veteran for such procedures, but not limited to catheterization, colostomy care, skin care, simple dressing, application of braces and prosthetic devices.
• May assist with surgical skin preparation to include hair clipping and holding limbs.
• Participates in maintaining a clean, safe environment for the Veteran.
• Maintains BLS certification and demonstrates proper procedure in initiating CPR.
• Transports patients safely and professionally as assigned using hand off communication tool.
• Transports medication, supplies, equipment, blood and specimens and any other transport needs as directed.
• Monitors patients according to levels of observation i.e., 1:1 veteran as well as veterans in a close observation status in accordance with facility polies.
• Age differences - delivers nursing care that reflects the various phases of the life cycle from 18 to 85 years and over.
• Performs other tasks requested by the RN/LVN or primary care provider.
• Provides assistance with coordination of daily activities under the direction of RN/LVN.
• Provides assistance to all levels of clinical and non-clinical staff when warranted and within level of competence and scope of practice as indicated within the unit specific competencies.

b. Emergency Intervention:

• Apply knowledge of effective verbal interactions and preventative tactics, such as the use of the least restrictive environment, when confronted by aggressive, potentially assaultive, disruptive, confused and elopement risk patients.
• Utilize knowledge of physical, social, and emotional factors when assisting with patient care.
• Recognize and initiate life saving measures timely and appropriately in the absence of other members of the healthcare team.
• Participate in the planning and/or implementation of various codes and emergency management procedures.

c. Patient Education and Planned Activities:

• Participates in group meetings to help patients share feelings, improve socialization skills, and enhance their self-esteem.

Work Schedule: rotating tours to include nights, weekends and holidays
Recruitment/Relocation Incentives (Sign-on Bonus): Not Authorized
Permanent Change of Station (Relocation Assistance): Not Authorized
Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)
Selected applicants may qualify for credit toward annual leave accrual, based on prior [work experience] or military service experience.
Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child.
Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66.
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Telework: Ad-hoc only
Virtual: This is not a virtual position.
Functional Statement #: GS-03: 54768F; GS-04: 54769F; GS-05: 54770F
Permanent Change of Station (PCS): Not Authorized

Conditions of employment

• You must be a U.S. Citizen to apply for this job.
• All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA.
• Selective Service Registration is required for males born after 12/31/1959.
• Must be proficient in written and spoken English.
• Subject to background/security investigation.
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
• Complete all application requirements detailed in the "Required Documents" section of this announcement.

As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:

• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Qualifications

Duties continued below:

• Applies knowledge of human behavior and the various degrees of physical and mental impairment, is able to reinforce patient/family teaching provided by the registered nurse.
• Assists the professional nurse in planning and implementation of patient educational or recreational activities.
• Motivates patients to participate in learning and recreational activities to improve their quality of life.

d. Assessment and Communication:

• Recognize patient care management difficulties or problems and brings their finding to the attention of the registered nurse.
• Communicate with patients and families in a calming, reassuring, and supportive manner.
• Provide emotional support to the dying patient and family.
• Recognize acute and subtle changes and consistency in patients' mental and physical condition and reports appropriately.
• Observes a patient every 60 minutes while on the unit and more frequently as directed in accordance with facility policies.
• Recognize and reports signs of physical and emotional abuse of patient, family, and significant others.
• Use email effectively and appropriately as a valuable communication tool and allocate specific times during tour of duty to access in order to remain current and informed.

e. Interpersonal Relationships:

• Establishes therapeutic relationships with patients and all members of the Interdisciplinary Team.
• Maintains courtesy during telephone and direct verbal interactions with patients, families, visitors, coworkers, and supervisors.
• Has ability to elicit feelings, attitudes, and promote positive communication and socialization skills with patients.

f. Fire and Safety/Infection Control:

• Maintains a safe work environment and has knowledge of Safety and Infection Control Guidelines.
• Utilizes proper body mechanics, encourages others to do so, and includes participates during unit In-service and Patient Care Conferences.
• Responds promptly and effectively to Fire and Disaster Drills and alarms, actively assisting others as needed.
• Has knowledge of the spread of infection by practicing and motivating others to adhere to Infection Control Guidelines to help prevent the spread of communicable diseases and resistant organisms

g. Expectations:

• May occasionally be exposed to patients who are combative secondary to delirium, dementia, or psychiatric disorders. May be exposed to infectious patients and/or contaminated materials that may require the wearing of various levels of personal protective equipment (PPE) for long periods of time. Additionally, may be required to care for patients on isolation precautions, active participation in screening potentially infectious patients, and actively participate in labor pools during pandemics/disaster response situations the incumbent may be required to work in modified environments of care based on safety requirements and the needs of the patient. Should be a mature, flexible, sensible individual capable of working effectively in stressful situations, and be able to shift priorities based on patient needs.
• This position may require flexibility in schedule and assignments, as this is a 24/7 health care facility. Should be poised and articulate in communication with people of varied educational levels and varied ethnic backgrounds. Works cooperatively as a team member in all assignments. Makes caring for the Veteran his/her priority while in the work setting and demonstrates high reliability/customer service principles in all aspects of work. Self-motivated in the pursuit of meeting professional work standards.

Qualifications:
Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met.

Basic Requirements:

• United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
• Experience or Education or Training.
  • Six months of general experience. Experience must demonstrate the ability to acquire the knowledge and skills to perform the work of a NA; OR,
  • One year of education above high school with courses related to the NA occupation; OR,
  • Completion of an intensive, specialized, occupation-related [training] course of study [or program] of less than one year as a NA may also meet in full the experience requirements for GS-3.
• English Language Proficiency. NAs must be proficient in spoken and written English in accordance with VA Handbook 5005, part II, chapter 3, section A, paragraph 3j.

May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria).

Grade Determinations: Qualifications are continued below:

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Your application, resume, C.V., and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

To apply for this position, you must provide a complete Application Package which includes:

• Long-form resume/Curriculum vitae (CV)

The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position. Please ensure you have included all documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50's (current/former Federal employees), etc.

• Cover Letter
• DD-214/ Statement of Service
• Disability Letter (Schedule A)
• Disability Letter (VA)
• License
• Long-form resume/Curriculum vitae (CV)
• Other (1)
• PCS Orders
• Performance Appraisal
• Professional Certification
• Separation Notice (RIF)
• SF-15
• SF-50/ Notification of Personnel Action
• Transcript

Next steps