Operations Supervisor Jobs in Minnesota
Operations Supervisor jobs in Minnesota are concentrated in the Twin Cities metro, Rochester, and Duluth, where manufacturers, distributors, and healthcare systems maintain some of the largest operations workforces in the Upper Midwest. Employers like 3M, Target, and Mayo Clinic consistently hire operations supervisors across production, supply chain, and facilities management. Demand is especially strong in food and beverage processing, medical device manufacturing, and logistics, reflecting Minnesota's core industrial base. Find a role that fits below and apply directly.
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- Bachelor’s degree and 2 years of post-bachelor’s supervisory, operational, or administrative experience or a combination of education and supervisory, operational, or administrative experience totaling 6 years.
- Experience working with computers.
- Experience providing customer service.
- Strong communication skills and ability to correspond effectively.
- Demonstrated commitment to diversity and social justice.
- Demonstrated understanding of the educational value of on-campus housing.
- Experience training others on policies and contracts.
- Experience in housing operations on a college campus or previous experience in university student affairs.
- Experience hiring, training, developing, and supervising students in a university environment.
Please note, this position is not eligible for H-1B or Green Card sponsorship. This position does not offer a STEM OPT training program.
The Business Operations Supervisor (BOS) manages the business office and 24/7 information desk in a residence hall or apartment complex. The BOS manages hall/apartment occupancy, housing contract processes and policies, summer conference/apartment operations and the hall/apartment information desk. The position directly supervises student employees who work at the information desk and business office, conduct hall tours, and provide services for residents and guests throughout the academic year and summer.
The BOS provides guidance for residents in navigating their contract, assignment, and bill at the building-level. They support the community culture of the building as a critical access point for residents, potential residents, and their guests. The BOS supports several central-based processes that ensure optimum occupancy and customer satisfaction. The BOS reports to either the Housing Operations Coordinator or the Assistant Director of Housing Operations.
- Location and Work Environment: Work is performed mainly in an office setting.
Primary Responsibilities:
Housing Operations Management (30%)
- Manage, direct, and lead all business operations within a residence hall/apartment complex.
- Manage and administer all housing contract policies and procedures.
- Implement and manage housing processes and procedures including: room/apartment changes, resident check ins/outs, contract release requests, disability accommodations,and occupancy reports.
- Manage the student class load credit monitoring process, at the building level, in collaboration with the Residence Director (RD) and the Housing Billing Specialist.
- Manage and monitor the business operations budget annually within a residence hall/apartment complex.
- Monitor functioning of business office equipment and request repair when needed.
- Purchase and inventory supplies for building operations.
- Manage and audit the use of keys for resident rooms, community spaces, vendors, and trades workers throughout the building(s). Oversee a weekly key audit of resident room keys for assigned building(s).
- Order and maintain key inventory for the residence hall/apartment complex.
- Implement comprehensive audit of all keys 3 times per year in assigned building(s).
- Ensure rigorous security and oversight for the use of submaster keys within assigned building(s).
- Facilitate all resident room lock changes in coordination with Facilities Management.
- Serve as department access control staff member for resident/guest access.
- Coordinate scheduling of common space within the hall/apartment.
- Provide consistent internal and external communications utilizing electronic messages and other communication mechanisms.
- Serve as the initial responder within the hall/apartment Customer Relationship Management (CRM) system in collaboration with the building Residence Life staff.
- Respond to and work to resolve resident/guest/parent questions/concerns and advise residents/guests/parents on hall/apartment policies and procedures.
- Coordinate hall tours in collaboration with University Admissions and train student staff on the Housing and Residence Life brand.
- Submit charges to student accounts for lost keys and other items.
Supervision of Business Operations Staff (25%)
- Recruit, hire, train, schedule, supervise, and evaluate Senior Business Office Assistant (SBOA), Business Office Assistant (BOA) and Office Assistant (OA) staff (15-25 students for one building, 30-60 students for two buildings) working at the information desk, in the business office, and conducting building tours.
- Develop and facilitate ongoing training and development initiatives for student staff.
- Monitor and complete assigned payroll functions for hall/apartment student staff, and assist with select human resource tasks.
- Complete onboarding process for new student employees.
Administer the Summer Housing Program (20%)
- Plan and execute the summer housing program in a residence hall/apartment complex in collaboration with Conferences and Event Services (CES) and Contracts, Assignments, Billing (CAB) staff.
- Lead and serve on unit committees associated with the summer housing program.
- Select and train the Hospitality Specialist (HS) and Hospitality Business Specialist (HBS) staff in a residence hall/apartment in collaboration with CES.
- Supervise, schedule, and evaluate 5 - 16 HS and HBS staff members.
- Receive notification of summer Incident reports and follow up with guest/resident, CES, and conference coordinator, and HS staff.
Manage the Hall/Apartment Information Desk (15%)
- Manage day-to-day Information Desk operations and processes.
- Utilize StarRez to manage and monitor Information Desk processes.
- Develop, implement, and enforce Information Desk policies and procedures.
- Resolve resident/customer complaints related to the functions of the Information Desk.
- Support an inclusive, welcoming hall/apartment environment.
Collaboration/Outreach (10%)
- Meet regularly with the building management team and facilitate the meetings in rotation with the RD and the FS.
- Serve as the business office and operations training contact for new Residence Life Staff in the residence hall/apartment complex.
- Meet regularly with the Assistant Director of Housing Operations/Housing Operations Coordinator and participate in staff meetings.
- Collaborate with the Housing Operations Coordinator on projects and committees.
- Coordinate with US Census representatives to complete regular census surveys in the residence hall/apartment complex.
- Attend professional development training opportunities.
- Serve on departmental committees.
- Lead and serve on unit committees.
- Serve as a primary building contact with University offices and departments.
- Other duties as assigned by the Assistant Director, Housing Operations.
Applications must be submitted online. To be considered for this position, please click the Apply button and follow the instructions. You will be given the opportunity to complete an online application for the position and attach a cover letter and resume.
Additional documents may be attached after application by accessing your "My Job Applications" page and uploading documents in the "My Cover Letters and Attachments" section.
To request an accommodation during the application process, please e-mail jobcentr@umn.edu.
The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission. The University is committed to attracting and retaining employees with varying identities and backgrounds.
The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression. To learn more about diversity at the U: http://diversity.umn.edu
Any offer of employment is contingent upon the successful completion of a background check. Our presumption is that prospective employees are eligible to work here. Criminal convictions do not automatically disqualify finalists from employment.
The University of Minnesota, Twin Cities (UMTC)
The University of Minnesota, Twin Cities (UMTC), is among the largest public research universities in the country, offering undergraduate, graduate, and professional students a multitude of opportunities for study and research. Located at the heart of one of the nation's most vibrant, diverse metropolitan communities, students on the campuses in Minneapolis and St. Paul benefit from extensive partnerships with world-renowned health centers, international corporations, government agencies, and arts, nonprofit, and public service organizations.
At the University of Minnesota, we are proud to be recognized by Forbes as a Best Employer for Company Culture (2026), Best Employer for Women (2023, 2025, 2026), and Best Employer by State (2022-2026). In 2026, we also received Culture Excellence & Industry Awards recognition for employee appreciation and work-life flexibility.
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Find Operations Supervisor JobsOperations Supervisor Jobs by City in Minnesota
Where Minnesota roles are concentrated, by current openings.
Operations Supervisor Job Market in Minnesota
A snapshot from current Minnesota openings, updated as new roles post.
Who's Hiring



Top Industries Hiring
- Sports & Recreation
- Healthcare & Medical Services
What Minnesota Employers Look For
The qualifications that appear most often in operations supervisor jobs across Minnesota.
- Three or more years of supervisory experience in manufacturing, distribution, or logistics operations
- Bachelor's degree in operations management, business administration, or a related field
- Demonstrated experience with Lean, Six Sigma, or continuous improvement methodologies
- Proficiency with ERP systems such as SAP, Oracle, or Microsoft Dynamics
- Proven ability to manage shift teams of ten or more employees in a production environment
- OSHA 30-hour general industry certification or equivalent safety training completion
Operations Supervisor Jobs in Minnesota: Frequently Asked Questions
How do you become a operations supervisor in Minnesota?
Most operations supervisors in Minnesota move into the role from front-line positions in manufacturing, warehousing, or logistics after demonstrating team leadership. A bachelor's degree in operations, supply chain, or business is increasingly expected at larger employers like those in the Twin Cities industrial corridor, though some companies promote from within based on experience. Completing a Lean or Six Sigma certification strengthens candidacy, and many Minnesota community and technical colleges offer relevant applied management programs.
Which companies hire operations supervisors in Minnesota?
Companies currently hiring operations supervisors in Minnesota include Life Time, Kohl's, and UPS, per current listings on Migrate Mate as of November 2026. Minnesota's strong manufacturing, food processing, and healthcare sectors mean openings are spread across both large corporate employers and mid-size regional operators throughout the state.
Which Minnesota cities have the most operations supervisor jobs?
The cities with the most operations supervisor openings in Minnesota are Minneapolis, Eagan, and Rochester. The Twin Cities area dominates due to its concentration of Fortune 500 headquarters, distribution hubs, and medical device companies, while Rochester benefits from the large Mayo Clinic enterprise and its supporting supply chain and facilities operations.
Are there remote operations supervisor jobs in Minnesota?
Yes, but they're rare. Operations supervisor roles are inherently on-site because the work involves direct oversight of people, equipment, and production floors. About 25% of operations supervisor openings tied to Minnesota are remote or hybrid as of November 2026, and those openings tend to be in coordination-heavy or analytics-focused functions rather than hands-on shift supervision.
How can I get hired as a operations supervisor in Minnesota with little or no experience?
The most realistic entry path is moving into a team lead or shift lead role at a Minnesota manufacturer or distribution center first. Large Minnesota employers like General Mills, Cargill, and Amazon's Twin Cities fulfillment network regularly hire production associates and warehouse associates with a path to supervisory roles through internal promotion programs. Completing an associate's or bachelor's degree in operations or supply chain at a Minnesota State system school, combined with an OSHA certification, accelerates that transition.
Where can I find and apply to operations supervisor jobs in Minnesota?
You can find and apply to operations supervisor jobs in Minnesota on Migrate Mate, which lists current Minnesota openings across industries and metro areas. Find roles that fit your experience and apply directly to the ones that match.
See All 55 Operations Supervisor Jobs in Minnesota
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