Patient Representative Jobs in Hawaii
Patient Representative jobs in Hawaii are consistently in demand, with the bulk of openings concentrated in healthcare systems, insurance administration, and federally qualified health centers serving Hawaii's diverse island communities across every level from entry to senior coordinator. Honolulu is the primary hiring hub, with meaningful activity also in Hilo and Kailua-Kona, where anchors like The Queen's Health Systems, Hawaii Pacific Health, and Kaiser Permanente Hawaii maintain long-term patient advocacy and relations teams. The most sought-after specialties in Hawaii include patient financial counseling, cultural liaisons for Native Hawaiian and Pacific Islander populations, and patient access coordination. Scan the live roles below and apply to whichever ones fit.
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We are interested in finding a new addition to our team!
The right candidate will be:
- A motivated team player with a positive attitude toward helping others.
- Responsible / Dependable
- Have good communication skills.
- Interested in long-term employment.
- Preferred: 1 year experience working in an office setting (medical office preferred), have experience working with computers, multi-line telephone, and office equipment (eg.: copy / print).
- Preferred: Experience working with electronic medical records
The patient service representative is responsible for the following:
- Take incoming calls and voicemail messages, and perform various associated tasks.
- Schedule appointments, tests and procedures, generate patient referrals, and perform various associated tasks.
- Prepare patient records for upcoming appointments using electronic medical record system.
- Process incoming documents for physician review, and perform tasks necessary for patient care.
- Perform tasks associated with patient appointment check-in and check-out.
- Scan and file documents.
- Assist with maintaining exam room and examination instruments, exam room cleanup and turnover, and with overall office cleanliness.
Pay: $16.00 - $17.00 per hour
Benefits:
- Paid training
Application Question(s):
- Will you be able to work between the hours of 8am and 5pm, Monday - Friday?
Ability to Commute:
- ‘Aiea, HI 96701 (Required)
Work Location: In person
See All 9 Patient Representative Jobs in Hawaii
Find roles in Hawaii that match your experience and apply in just a few clicks.
Find Patient Representative JobsPatient Representative Jobs by City in Hawaii
Where Hawaii roles are concentrated, by current openings.
Patient Representative Job Market in Hawaii
A snapshot from current Hawaii openings, updated as new roles post.
Who's Hiring
What Hawaii Employers Look For
The qualifications that appear most often in patient representative jobs across Hawaii.
- High school diploma or associate degree required, bachelor's degree preferred by major Hawaii health systems
- Strong working knowledge of medical billing, insurance verification, and Hawaii Medicaid (Med-QUEST) processes
- Demonstrated experience in patient-facing customer service or healthcare administrative support roles
- Proficiency with electronic health record systems such as Epic or Meditech used by Hawaii hospital networks
- Effective communication skills, including cultural competency for Hawaii's multiethnic and Native Hawaiian patient populations
- Ability to maintain confidentiality and comply with HIPAA regulations in clinical and administrative healthcare environments
Patient Representative Jobs in Hawaii: Frequently Asked Questions
How do you become a patient representative in Hawaii?
Most patient representative roles in Hawaii require a high school diploma at minimum, though many employers prefer an associate or bachelor's degree in healthcare administration, social work, or a related field. Hawaii does not require a state-issued license specific to patient representatives, but candidates who complete the Patient Advocate Certification Board's certification strengthen their applications considerably. Practical experience in Hawaii's healthcare settings, including federally qualified health centers or hospital systems, is the most direct path to hiring.
Which companies hire patient representatives in Hawaii?
Companies currently hiring patient representatives in Hawaii include The Queen's Health Systems, Adventist Health, and Hilo Benioff Medical Center, per current listings on Migrate Mate as of August 2026. Hawaii's integrated health systems and federally qualified community health centers are among the most consistent sources of openings on the islands.
Which Hawaii cities have the most patient representative jobs?
Honolulu, Kailua, and Hilo have the most patient representative openings in Hawaii. Honolulu dominates due to the concentration of major hospital systems and insurance carriers on Oahu, while Hilo and Kailua-Kona reflect the healthcare infrastructure serving Hawaii Island's growing population and the large rural health networks that anchor the neighbor islands.
Are there remote patient representative jobs in Hawaii?
Yes, but they're less common than fully on-site roles, since much of the work involves direct patient interaction, bedside advocacy, and in-person coordination with clinical teams. About 0% of patient representative openings tied to Hawaii are remote or hybrid as of August 2026, with those positions most often focused on telephone triage, insurance pre-authorization, or patient financial counseling tasks that do not require physical presence.
How can I get hired as a patient representative in Hawaii with little or no experience?
The most realistic entry path is applying for patient access representative or patient service coordinator roles at Hawaii Pacific Health or The Queen's Health Systems, both of which regularly onboard candidates from customer service and retail backgrounds. Front-desk medical receptionist positions at community health centers like Waianae Coast Comprehensive Health Center offer a practical bridge. Completing a medical terminology course and obtaining a basic healthcare customer service certificate gives candidates without clinical backgrounds a clear edge in Hawaii hiring processes.
Where can I find and apply to patient representative jobs in Hawaii?
You can find and apply to patient representative jobs in Hawaii on Migrate Mate, which lists current Hawaii openings updated regularly. Search the available roles, find the ones that match your background and preferred location, and apply directly to the positions that fit.
See All 9 Patient Representative Jobs in Hawaii
Find roles in Hawaii that match your experience and apply in just a few clicks.
Find Patient Representative Jobs