Relationship Manager Jobs in Illinois
Relationship Manager jobs in Illinois are active across the state's banking, wealth management, commercial lending, and insurance sectors, with openings at every level from entry-level client associate through senior and director-level positions. Chicago is the dominant hiring market, followed by suburban corridors in Naperville and Schaumburg, where large financial institutions and regional banks maintain significant operations. Well-established Illinois employers including JPMorgan Chase, Northern Trust, and BMO Financial Group hire relationship managers on a consistent, year-round basis. The most in-demand specialties are commercial banking, private wealth, and small business relationship management. Find a role that fits below and apply directly.
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The Senior Manager, Supplier Relationship Management & Operations leads ABM's Supplier Onboarding and Supplier Enablement functions and is accountable for an efficient, compliant, and scalable supplier lifecycle from onboarding through ongoing enablement and support.
The role provides strategic and operational leadership across Coupa SIM, supplier enablement, supplier master data, catalogs, supplier support, relationship management, and related integrations. It owns service delivery, team performance, capacity, process governance, SLAs, supplier experience, risk, and continuous improvement while partnering with Procurement, Purchasing Operations, AP, MDM, Technology, Finance, Risk, Legal, and business stakeholders.
Benefit Information:
ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit Employee Benefits | Staff & Management
Pay: $110,000.00 - $145,000.00/yr
The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on the applicant’s experience, skills, abilities, geographic location, and alignment with market data.
- Lead Supplier Onboarding and Supplier Enablement with end-to-end accountability for supplier lifecycle operations, service delivery, team performance, and supplier experience.
- Oversee supplier onboarding, maintenance, reactivation, deactivation, and profile changes through Coupa SIM and related systems in accordance with ABM policies and controls.
- Govern Supplier Enablement activities, including Form 1/Form 2 review and approval, CSP adoption, supplier communications, and enablement support.
- Manage workload, staffing, prioritization, capacity, cross-training, backup coverage, SLAs, escalation paths, quality standards, and team performance.
- Oversee hosted catalog governance and PunchOut enablement in partnership with suppliers, Category Management, and Technology.
- Partner with MDM and Technology to resolve Coupa, MDM, OCF, and related integration failures; drive root-cause analysis and corrective actions.
- Lead supplier support channels, including ServiceNow, supplier mailbox inquiries, Supplier Office Hours, Supplier Town Halls, training, and self-service resources.
- Establish and monitor KPIs for cycle time, SIM processing, ticket volume/aging, backlog, SLA performance, escalations, data quality, and productivity.
- Serve as the senior escalation point for complex supplier, system, and relationship issues and coordinate cross-functional resolution.
- Develop team capability and drive process standardization, documentation, automation, AI, self-service, transformation initiatives, testing, and risk mitigation.
- Lead the Contract Lifecycle Management (CLM) implementation, including requirements, process design, testing, deployment, training, adoption, and transition to steady-state operations.
- Manage the CLM repository and contract lifecycle by loading executed contracts, maintaining contract records and metadata, monitoring renewals, expirations, obligations, and key dates, and coordinating updates with Legal, Procurement, Technology, and business stakeholders.
- Leads Supplier Relationship Management and Supplier Operations supporting an enterprise supplier base exceeding 8,000 active vendors.
- Provides supervisory leadership across supplier onboarding and enablement resources, including performance management, workload allocation, capacity planning, and development.
- Owns high-volume supplier intake, ServiceNow support, supplier lifecycle processing, catalog enablement, integration issue resolution, and supplier-facing support.
- Accountable for SLAs, cycle times, backlog, quality, controls, business continuity, continuous improvement, and cross-functional outcomes.
- Owns CLM implementation and ongoing administration, including contract loading, repository accuracy, lifecycle data maintenance, renewal and expiration visibility, controls, and user support.
- Bachelor's degree in Supply Chain, Procurement, Business Administration, Finance, Operations, Information Systems, or related field; equivalent relevant experience may be considered.
- 7-10+ years of progressive experience in procurement operations, supplier relationship management, supplier onboarding/enablement, Source-to-Pay, Procure-to-Pay, or related operations.
- 3-5+ years of people leadership experience with accountability for operational performance, workload management, and complex cross-functional processes.
- Experience leading high-volume enterprise operations with competing priorities, service-level expectations, and senior stakeholders.
- Experience with Coupa or a comparable procurement platform; Coupa SIM, CSP, catalogs, supplier master data, integrations, and transformation experience strongly preferred.
- Experience implementing or administering a Contract Lifecycle Management (CLM) solution, including contract repository migration or loading, metadata governance, workflow and process design, testing, training, and ongoing lifecycle maintenance.
- Strong operational and people leadership skills with the ability to translate strategy into measurable execution and develop high-performing teams.
- Strong knowledge of supplier lifecycle management, onboarding, enablement, master data, purchasing dependencies, controls, and supplier experience.
- Demonstrated ability to use KPIs and data to manage capacity, workload, SLA performance, backlog, risk, and continuous improvement.
- Strong analytical, root-cause analysis, problem-solving, decision-making, stakeholder management, and executive communication skills.
- Experience with ServiceNow, Microsoft Office, and analytics tools such as Power BI; familiarity with OCF and MDM platforms preferred.
- Ability to lead change, identify automation/AI/self-service opportunities, resolve escalations, and maintain business continuity in a fast-paced environment.
ABM (NYSE: ABM) is one of the world’s largest providers of facility services and solutions. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services and forward-looking performance solutions that improve the spaces and places that matter most. From curbside to rooftop, ABM’s comprehensive services include janitorial, engineering, parking, electrical and lighting, energy and electric vehicle charging infrastructure, HVAC and mechanical, landscape and turf, and mission critical solutions. ABM serves a wide range of industries – from commercial office buildings to universities, airports, hospitals, data centers, manufacturing plants and distribution centers, entertainment venues and more. Founded in 1909, ABM serves over 20,000 clients, with annualized revenue approaching $8 billion and more than 100,000 team members in 350+ offices throughout the United States, United Kingdom, Republic of Ireland, and other international locations. For more information, visit http://www.abm.com.
ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.
ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility.
ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you’ll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you’re looking for a frontline or professional position, you can find post-military career opportunities across ABM.
ABM directs all applicants to apply at http://www.abm.com/ ABM does not accept unsolicited resumes.
The Senior Manager, Supplier Relationship Management & Operations leads ABM's Supplier Onboarding and Supplier Enablement functions and is accountable for an efficient, compliant, and scalable supplier lifecycle from onboarding through ongoing enablement and support.
The role provides strategic and operational leadership across Coupa SIM, supplier enablement, supplier master data, catalogs, supplier support, relationship management, and related integrations. It owns service delivery, team performance, capacity, process governance, SLAs, supplier experience, risk, and continuous improvement while partnering with Procurement, Purchasing Operations, AP, MDM, Technology, Finance, Risk, Legal, and business stakeholders.
Benefit Information:
ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit Employee Benefits | Staff & Management
Pay: $110,000.00 - $145,000.00/yr
The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on the applicant’s experience, skills, abilities, geographic location, and alignment with market data.
- Lead Supplier Onboarding and Supplier Enablement with end-to-end accountability for supplier lifecycle operations, service delivery, team performance, and supplier experience.
- Oversee supplier onboarding, maintenance, reactivation, deactivation, and profile changes through Coupa SIM and related systems in accordance with ABM policies and controls.
- Govern Supplier Enablement activities, including Form 1/Form 2 review and approval, CSP adoption, supplier communications, and enablement support.
- Manage workload, staffing, prioritization, capacity, cross-training, backup coverage, SLAs, escalation paths, quality standards, and team performance.
- Oversee hosted catalog governance and PunchOut enablement in partnership with suppliers, Category Management, and Technology.
- Partner with MDM and Technology to resolve Coupa, MDM, OCF, and related integration failures; drive root-cause analysis and corrective actions.
- Lead supplier support channels, including ServiceNow, supplier mailbox inquiries, Supplier Office Hours, Supplier Town Halls, training, and self-service resources.
- Establish and monitor KPIs for cycle time, SIM processing, ticket volume/aging, backlog, SLA performance, escalations, data quality, and productivity.
- Serve as the senior escalation point for complex supplier, system, and relationship issues and coordinate cross-functional resolution.
- Develop team capability and drive process standardization, documentation, automation, AI, self-service, transformation initiatives, testing, and risk mitigation.
- Lead the Contract Lifecycle Management (CLM) implementation, including requirements, process design, testing, deployment, training, adoption, and transition to steady-state operations.
- Manage the CLM repository and contract lifecycle by loading executed contracts, maintaining contract records and metadata, monitoring renewals, expirations, obligations, and key dates, and coordinating updates with Legal, Procurement, Technology, and business stakeholders.
- Leads Supplier Relationship Management and Supplier Operations supporting an enterprise supplier base exceeding 8,000 active vendors.
- Provides supervisory leadership across supplier onboarding and enablement resources, including performance management, workload allocation, capacity planning, and development.
- Owns high-volume supplier intake, ServiceNow support, supplier lifecycle processing, catalog enablement, integration issue resolution, and supplier-facing support.
- Accountable for SLAs, cycle times, backlog, quality, controls, business continuity, continuous improvement, and cross-functional outcomes.
- Owns CLM implementation and ongoing administration, including contract loading, repository accuracy, lifecycle data maintenance, renewal and expiration visibility, controls, and user support.
- Bachelor's degree in Supply Chain, Procurement, Business Administration, Finance, Operations, Information Systems, or related field; equivalent relevant experience may be considered.
- 7-10+ years of progressive experience in procurement operations, supplier relationship management, supplier onboarding/enablement, Source-to-Pay, Procure-to-Pay, or related operations.
- 3-5+ years of people leadership experience with accountability for operational performance, workload management, and complex cross-functional processes.
- Experience leading high-volume enterprise operations with competing priorities, service-level expectations, and senior stakeholders.
- Experience with Coupa or a comparable procurement platform; Coupa SIM, CSP, catalogs, supplier master data, integrations, and transformation experience strongly preferred.
- Experience implementing or administering a Contract Lifecycle Management (CLM) solution, including contract repository migration or loading, metadata governance, workflow and process design, testing, training, and ongoing lifecycle maintenance.
- Strong operational and people leadership skills with the ability to translate strategy into measurable execution and develop high-performing teams.
- Strong knowledge of supplier lifecycle management, onboarding, enablement, master data, purchasing dependencies, controls, and supplier experience.
- Demonstrated ability to use KPIs and data to manage capacity, workload, SLA performance, backlog, risk, and continuous improvement.
- Strong analytical, root-cause analysis, problem-solving, decision-making, stakeholder management, and executive communication skills.
- Experience with ServiceNow, Microsoft Office, and analytics tools such as Power BI; familiarity with OCF and MDM platforms preferred.
- Ability to lead change, identify automation/AI/self-service opportunities, resolve escalations, and maintain business continuity in a fast-paced environment.
ABM (NYSE: ABM) is one of the world’s largest providers of facility services and solutions. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services and forward-looking performance solutions that improve the spaces and places that matter most. From curbside to rooftop, ABM’s comprehensive services include janitorial, engineering, parking, electrical and lighting, energy and electric vehicle charging infrastructure, HVAC and mechanical, landscape and turf, and mission critical solutions. ABM serves a wide range of industries – from commercial office buildings to universities, airports, hospitals, data centers, manufacturing plants and distribution centers, entertainment venues and more. Founded in 1909, ABM serves over 20,000 clients, with annualized revenue approaching $8 billion and more than 100,000 team members in 350+ offices throughout the United States, United Kingdom, Republic of Ireland, and other international locations. For more information, visit http://www.abm.com.
ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.
ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility.
ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you’ll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you’re looking for a frontline or professional position, you can find post-military career opportunities across ABM.
ABM directs all applicants to apply at http://www.abm.com/ ABM does not accept unsolicited resumes.
See All 89 Relationship Manager Jobs in Illinois
Find roles in Illinois that match your experience and apply in just a few clicks.
Find Relationship Manager JobsRelationship Manager Jobs by City in Illinois
Where Illinois roles are concentrated, by current openings.
Relationship Manager Job Market in Illinois
A snapshot from current Illinois openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Banking & Financial Services18
- Investment & Asset Management7
- Technology & Software5
- Construction & Real Estate4
- Fintech2
What Illinois Employers Look For
The qualifications that appear most often in relationship manager jobs across Illinois.
- Bachelor's degree in finance, business, or a related field required
- Prior experience in banking, financial services, or client-facing sales roles
- FINRA Series 6 or Series 7 license preferred or required for investment-related roles
- Demonstrated ability to manage and grow a portfolio of client accounts
- Proficiency with CRM platforms such as Salesforce or nCino
- Strong knowledge of commercial or retail banking products and credit fundamentals
Relationship Manager Jobs in Illinois: Frequently Asked Questions
How do you become a relationship manager in Illinois?
Most relationship manager roles in Illinois require a bachelor's degree in finance, business, economics, or a related field. Positions involving investment products typically require FINRA Series 6 or Series 7 licensure, which candidates obtain through an employer-sponsored registration process regulated at the federal level. Illinois does not issue a separate state license for relationship managers, so employers focus heavily on a combination of relevant education, client service experience, and product knowledge when hiring.
Which companies hire relationship managers in Illinois?
Employers hiring relationship managers in Illinois right now include Citi, JPMorganChase, and Bank of America, based on current listings on Migrate Mate as of September 2026. Illinois's concentration of major bank headquarters, regional lenders, and wealth management firms in and around Chicago means demand is spread across both large national institutions and established community banks throughout the state.
Which Illinois cities have the most relationship manager jobs?
Chicago, Downers Grove, and Rosemont have the most relationship manager openings in Illinois. Chicago drives the largest share of demand given its status as a major U.S. financial center, while Naperville and Schaumburg attract openings because of the large bank regional offices, corporate headquarters, and insurance firms anchored in those suburbs.
Are there remote relationship manager jobs in Illinois?
Yes, but they're rare. About 51% of relationship manager openings tied to Illinois are remote or hybrid as of September 2026, reflecting the role's inherently client-facing nature. The portions of the role most likely to be done remotely are administrative tasks, pipeline reporting, and internal calls, while in-person client meetings and branch-based work remain largely on-site.
How can I get hired as a relationship manager in Illinois with little or no experience?
The most realistic entry path is a client associate or personal banker position at a retail bank branch, which large Illinois employers such as Chase, BMO, and Wintrust Financial use to develop relationship managers internally. Candidates coming from adjacent roles in customer service, insurance sales, or financial advising also make strong lateral moves. Pursuing or completing a FINRA Series 6 or Series 7 registration while in an entry role signals seriousness to hiring managers and accelerates advancement.
Where can I find and apply to relationship manager jobs in Illinois?
You can find and apply to relationship manager jobs in Illinois on Migrate Mate, which lists current Illinois openings from employers across banking, wealth management, commercial lending, and insurance. Find the roles that fit your experience and specialization and apply directly to the ones that match.
See All 89 Relationship Manager Jobs in Illinois
Find roles in Illinois that match your experience and apply in just a few clicks.
Find Relationship Manager Jobs