Sales Operations Specialist Jobs in Ohio
Sales Operations Specialist jobs in Ohio are in consistent demand, with strong concentrations in manufacturing, healthcare technology, and financial services and openings at every level from entry-level coordinator through senior analyst and director. Columbus, Cleveland, and Cincinnati are the primary hiring centers, anchored by major employers such as Nationwide, Sherwin-Williams, and Cardinal Health that maintain large commercial operations teams in the state. The most sought-after specialties include CRM administration, revenue forecasting, and sales process improvement. Find a role that fits below and apply directly.
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Showing 5 of 6+ Sales Operations Specialist jobs
Sr Sales Operations Specialist
Job Description
Are you a highly organized professional who thrives on building relationships, solving problems, and driving customer success? We are looking for a Sr Sales Operations Specialist to serve as a key partner to our Sales team, customers, and internal departments. In this role, you will help ensure seamless execution of customer programs, support strategic account management initiatives, and act as a trusted resource across the organization.
You will play a critical role in maintaining customer satisfaction, managing operational processes, supporting revenue growth, and helping the team deliver exceptional service every day.
What You'll Do
Sales & Customer Support
- Serve as the primary internal support partner for National Account Managers and the Sales team.
- Coordinate and facilitate customer requests, internal communications, and cross-functional support.
- Set up new customers and locations within company systems.
- Manage orders efficiently to ensure a consistent flow of revenue and customer satisfaction.
- Lead the operational execution of new product launches.
- Act as the primary contact for internal logistics and operational issues.
- Become the subject matter expert on assigned customers' retail systems and processes.
- Manage customer pricing updates, profiles, and related documentation.
- Analyze customer ordering trends and behaviors to identify changing needs and opportunities for improvement.
Relationship Management
- Build strong, professional relationships with assigned customers and internal business partners.
- Serve as a trusted advisor to the Sales team by helping navigate internal processes and resources.
- Foster a culture of trust, accountability, and exceptional service with both internal and external customers.
- Act proactively to address customer concerns and improve overall customer experience.
Communication & Collaboration
- Partner closely with National Account Managers and senior leadership to ensure alignment and execution.
- Facilitate regular meetings with Account Managers to discuss customer activities, priorities, and opportunities.
- Respond quickly and professionally to customer inquiries, order issues, and service requests.
- Communicate effectively across departments to ensure customer needs are understood and met.
Team Leadership & Support
- Serve as a go-to resource for team members seeking guidance on systems, operational processes, and execution.
- Provide backup support for teammates and leadership when needed.
- Help onboard, train, and mentor team members by sharing best practices and expertise.
- Lead by example, demonstrating professionalism, accountability, and a commitment to excellence.
Additional Responsibilities
- Support continuous improvement initiatives and process enhancements.
- Perform other duties as assigned.
What We're Looking For
Education & Experience
- Bachelor's degree or equivalent combination of education and relevant work experience.
- Experience in sales support, customer service, account support, or a related role.
- Proven ability to manage multiple priorities in a fast-paced environment.
Skills & Competencies
Customer Focus
- Passion for delivering exceptional service and building long-term customer relationships.
- Ability to anticipate customer needs and proactively provide solutions.
Communication
- Strong verbal and written communication skills.
- Ability to collaborate effectively with customers, sales teams, and cross-functional partners.
Leadership & Ownership
- Takes initiative, follows through on commitments, and accepts accountability.
- Demonstrates sound judgment and professionalism in all interactions.
- Embraces change and helps others navigate it successfully.
Collaboration
- Works effectively across teams and departments.
- s knowledge and resources to support team success.
- Positively influences team culture and performance.
Organization & Results Orientation
- Strong analytical, problem-solving, and multitasking abilities.
- Excellent organizational and time-management skills.
- Ability to prioritize work, meet deadlines, and drive results.
Technical Skills
- Proficiency with Microsoft Office Suite, including Excel, Word, and PowerPoint.
- Experience working with customer portals, retail systems, and order management platforms is a plus.
Why Join Us?
This role offers the opportunity to make a direct impact on customer satisfaction, sales success, and operational excellence. If you enjoy building relationships, solving challenges, leading others, and driving results, we'd love to hear from you.
Job Details
Sr Sales Operations Specialist
Job Description
Are you a highly organized professional who thrives on building relationships, solving problems, and driving customer success? We are looking for a Sr Sales Operations Specialist to serve as a key partner to our Sales team, customers, and internal departments. In this role, you will help ensure seamless execution of customer programs, support strategic account management initiatives, and act as a trusted resource across the organization.
You will play a critical role in maintaining customer satisfaction, managing operational processes, supporting revenue growth, and helping the team deliver exceptional service every day.
What You'll Do
Sales & Customer Support
- Serve as the primary internal support partner for National Account Managers and the Sales team.
- Coordinate and facilitate customer requests, internal communications, and cross-functional support.
- Set up new customers and locations within company systems.
- Manage orders efficiently to ensure a consistent flow of revenue and customer satisfaction.
- Lead the operational execution of new product launches.
- Act as the primary contact for internal logistics and operational issues.
- Become the subject matter expert on assigned customers' retail systems and processes.
- Manage customer pricing updates, profiles, and related documentation.
- Analyze customer ordering trends and behaviors to identify changing needs and opportunities for improvement.
Relationship Management
- Build strong, professional relationships with assigned customers and internal business partners.
- Serve as a trusted advisor to the Sales team by helping navigate internal processes and resources.
- Foster a culture of trust, accountability, and exceptional service with both internal and external customers.
- Act proactively to address customer concerns and improve overall customer experience.
Communication & Collaboration
- Partner closely with National Account Managers and senior leadership to ensure alignment and execution.
- Facilitate regular meetings with Account Managers to discuss customer activities, priorities, and opportunities.
- Respond quickly and professionally to customer inquiries, order issues, and service requests.
- Communicate effectively across departments to ensure customer needs are understood and met.
Team Leadership & Support
- Serve as a go-to resource for team members seeking guidance on systems, operational processes, and execution.
- Provide backup support for teammates and leadership when needed.
- Help onboard, train, and mentor team members by sharing best practices and expertise.
- Lead by example, demonstrating professionalism, accountability, and a commitment to excellence.
Additional Responsibilities
- Support continuous improvement initiatives and process enhancements.
- Perform other duties as assigned.
What We're Looking For
Education & Experience
- Bachelor's degree or equivalent combination of education and relevant work experience.
- Experience in sales support, customer service, account support, or a related role.
- Proven ability to manage multiple priorities in a fast-paced environment.
Skills & Competencies
Customer Focus
- Passion for delivering exceptional service and building long-term customer relationships.
- Ability to anticipate customer needs and proactively provide solutions.
Communication
- Strong verbal and written communication skills.
- Ability to collaborate effectively with customers, sales teams, and cross-functional partners.
Leadership & Ownership
- Takes initiative, follows through on commitments, and accepts accountability.
- Demonstrates sound judgment and professionalism in all interactions.
- Embraces change and helps others navigate it successfully.
Collaboration
- Works effectively across teams and departments.
- s knowledge and resources to support team success.
- Positively influences team culture and performance.
Organization & Results Orientation
- Strong analytical, problem-solving, and multitasking abilities.
- Excellent organizational and time-management skills.
- Ability to prioritize work, meet deadlines, and drive results.
Technical Skills
- Proficiency with Microsoft Office Suite, including Excel, Word, and PowerPoint.
- Experience working with customer portals, retail systems, and order management platforms is a plus.
Why Join Us?
This role offers the opportunity to make a direct impact on customer satisfaction, sales success, and operational excellence. If you enjoy building relationships, solving challenges, leading others, and driving results, we'd love to hear from you.
Job Details
See All 6 Sales Operations Specialist Jobs in Ohio
Find roles in Ohio that match your experience and apply in just a few clicks.
Find JobsSales Operations Specialist Jobs by City in Ohio
Where Ohio roles are concentrated, by current openings.
Sales Operations Specialist Job Market in Ohio
A snapshot from current Ohio openings, updated as new roles post.
Who's Hiring
What Ohio Employers Look For
The qualifications that appear most often in sales operations specialist jobs across Ohio.
- Bachelor's degree in business, marketing, or a related field required
- Proficiency in CRM platforms such as Salesforce or HubSpot
- Experience analyzing sales data and building performance dashboards
- Ability to collaborate cross-functionally with sales, finance, and marketing teams
- Strong Excel or Google Sheets skills including pivot tables and formulas
- Familiarity with Ohio-based ERP or quoting tools used in manufacturing environments
Sales Operations Specialist Jobs in Ohio: Frequently Asked Questions
How do you become a sales operations specialist in Ohio?
Most Ohio employers expect a bachelor's degree in business administration, marketing, or a related field as the foundation for this role. No state-issued license is required to work as a sales operations specialist in Ohio. Candidates strengthen their candidacy by building hands-on experience with CRM platforms like Salesforce, earning vendor certifications such as Salesforce Administrator, and developing analytical skills through roles in sales support, customer success, or business analytics at Ohio companies.
Which companies hire sales operations specialists in Ohio?
Employers hiring sales operations specialists in Ohio right now include Express, OhioHealth, and JPMorganChase, based on current listings on Migrate Mate as of September 2026. Ohio's large headquarters presence in insurance, healthcare, and manufacturing means many of these openings sit within established commercial operations teams rather than early-stage startups.
Which Ohio cities have the most sales operations specialist jobs?
Columbus, Akron, and Cincinnati have the most sales operations specialist openings in Ohio. Columbus leads because of its dense concentration of insurance, fintech, and healthcare technology headquarters, while Cleveland and Cincinnati draw demand from the region's manufacturing, logistics, and professional services employers that maintain sizable inside sales and revenue operations teams.
Are there remote sales operations specialist jobs in Ohio?
Yes, and more than most fields, because sales operations work is largely desk-based, analytical, and conducted through software tools that require no physical presence. About 50% of sales operations specialist openings tied to Ohio are remote or hybrid as of September 2026, reflecting broad adoption of flexible arrangements across the sector. Roles focused on CRM administration, reporting, and forecasting tend to offer the most remote flexibility, while positions tied to field sales enablement or onboarding often require some on-site presence.
How can I get hired as a sales operations specialist in Ohio with little or no experience?
The most realistic entry path is moving from a sales support, inside sales, or customer success coordinator role into operations, since those positions build the CRM exposure and cross-functional familiarity Ohio employers look for. Large Ohio employers in insurance and healthcare, including companies headquartered in Columbus and Cincinnati, regularly post associate-level operations and revenue analyst roles suited to recent graduates. Earning a Salesforce Administrator certification before applying gives candidates without direct operations experience a concrete, verifiable credential that offsets the lack of a formal operations title.
Where can I find and apply to sales operations specialist jobs in Ohio?
You can find and apply to sales operations specialist jobs in Ohio on Migrate Mate, which lists current Ohio openings across Columbus, Cleveland, Cincinnati, and other markets. Find the roles that fit your experience and apply directly to the ones that match.
See All 6 Sales Operations Specialist Jobs in Ohio
Find roles in Ohio that match your experience and apply in just a few clicks.
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