Service & Sales Representative Jobs in Michigan
Service & Sales Representative jobs in Michigan are in steady demand, with concentrations in automotive services, insurance, utilities, and financial services, and openings at every level from entry-level customer accounts to senior territory management. Detroit, Grand Rapids, and Lansing anchor the hiring activity, where established employers such as DTE Energy, Auto-Owners Insurance, and Consumers Energy maintain consistent service and sales workforces. The most in-demand specialties in Michigan right now are utility and energy services, insurance products, and automotive aftermarket accounts. See the openings below and apply to the ones that match your experience.
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Customer Service / Inside Sales Representative (CSSR)
Applied Industrial Technologies — Port Huron, MI
Full-time | Monday–Friday | In person
Join Our Port Huron Team
Enjoy solving problems, helping customers, and keeping things moving? Join a team that helps local businesses get the industrial parts and solutions they need to keep their operations running.
At Applied Industrial Technologies, you’ll build ongoing customer relationships and handle a wide range of requests—from product research and quotes to orders, delivery updates, and resolving issues. You’ll work closely with our outside sales team, suppliers, and coworkers to follow requests through to completion.
We offer hourly pay, incentive opportunities, benefits, and opportunities to grow within the company. You’ll learn about our products, systems, and processes on the job with support from experienced teammates.
What You’ll Do
- Assist customers by phone, email, and in person.
- Clarify customer needs, research products, and work with suppliers to find solutions.
- Prepare quotes, enter orders, and communicate pricing, availability, and lead times.
- Follow up on open quotes, orders, back orders, and delivery questions.
- Help resolve returns, billing questions, and other customer concerns.
- Keep customers informed and maintain accurate records.
- Prioritize daily requests, respond with urgency, and follow through on commitments.
- Partner with outside sales and coworkers to support customers and grow the business.
What We’re Looking For
- Strong communication skills and a helpful, professional approach.
- The ability to stay organized while managing multiple requests.
- Ownership of your work, attention to detail, and dependable follow-through.
- A willingness to ask questions and learn new products, systems, and processes.
- Strong computer skills, including familiarity with Excel.
- High school diploma or equivalent.
- Valid driver’s license and clean driving record.
Customer service, inside sales, SAP/ERP, or industrial distribution experience is preferred.
Pay, Benefits, and Growth
- Hourly pay plus monthly and quarterly incentive opportunities.
- Uncapped monthly bonus potential. Bonuses vary and are not guaranteed. Current team members report that their monthly bonuses have generally been enough to cover commuting fuel costs and most or all of their employee insurance premiums. Individual results and expenses will vary.
- Medical, dental, and vision coverage.
- 401(k) with company match.
- Paid vacation, sick time, and company holidays.
- Tuition reimbursement.
- On-the-job training and opportunities to advance into sales or management.
About Applied Industrial Technologies
Applied Industrial Technologies distributes industrial parts and provides technical solutions that help businesses maintain equipment and keep production moving. Our products include bearings, power transmission components, fluid power products, automation technologies, and maintenance supplies.
If you enjoy working with people, solving problems, and seeing requests through from start to finish, we encourage you to apply.
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, gender, sexual orientation, gender identity, age, disability, protected veteran status, marital status, medical condition or any other characteristic protected by law.
Pay: $37,440.00 - $44,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Work Location: In person
See All 13 Service & Sales Representative Jobs in Michigan
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Find JobsService & Sales Representative Jobs by City in Michigan
Where Michigan roles are concentrated, by current openings.
Service & Sales Representative Job Market in Michigan
A snapshot from current Michigan openings, updated as new roles post.
Who's Hiring



What Michigan Employers Look For
The qualifications that appear most often in service & sales representative jobs across Michigan.
- High school diploma or associate degree with one or more years of customer-facing experience
- Demonstrated ability to meet monthly sales quotas and service retention targets
- Strong verbal communication skills with experience handling inbound and outbound calls
- Proficiency with CRM software such as Salesforce or equivalent sales management tools
- Valid Michigan driver's license for territory-based or field service and sales roles
- Ability to complete product-specific training programs required by Michigan-based employers
Service & Sales Representative Jobs in Michigan: Frequently Asked Questions
How do you become a service & sales representative in Michigan?
Most service & sales representative roles in Michigan require a high school diploma and on-the-job training, though a two- or four-year degree improves your competitiveness. Roles in insurance require a Michigan Department of Insurance and Financial Services license, which involves passing the state licensing exam before you can sell or service policies. Utility, telecom, and automotive aftermarket roles typically require employer-run product training rather than a state credential, so the path into those roles starts with an application and a company onboarding program.
Which companies hire service & sales representatives in Michigan?
Companies currently hiring service & sales representatives in Michigan include Crystal Clean, Applied Industrial Technologies, and Cintas, per current listings on Migrate Mate as of November 2026. Michigan's concentration of energy utilities, insurance carriers, and automotive-adjacent businesses means large regional employers like DTE Energy, Consumers Energy, and Auto-Owners Insurance are among the more consistent sources of openings.
Which Michigan cities have the most service & sales representative jobs?
Romulus, Wixom, and Detroit have the most service & sales representative openings in Michigan. Detroit leads because of its dense concentration of insurance offices, utility service centers, and automotive accounts, while Grand Rapids drives volume through its growing financial services and healthcare sectors, and Lansing adds openings tied to state government contractors, insurance carriers headquartered there, and regional energy providers.
Are there remote service & sales representative jobs in Michigan?
Yes, but they're mixed depending on the industry. About 0% of service & sales representative openings tied to Michigan are remote or hybrid as of November 2026, with the split varying widely by sector. Insurance account management and inside sales roles for telecom or financial products are the most likely to be fully remote or hybrid, while field service roles tied to utilities or automotive accounts almost always require an in-person presence.
How can I get hired as a service & sales representative in Michigan with little or no experience?
The most realistic entry path is applying directly for inside sales associate or customer service representative roles at Michigan utility companies, regional insurance agencies, or telecom providers, which regularly bring on candidates without prior sales experience and train them internally. DTE Energy and Consumers Energy run structured onboarding for service roles, and independent insurance agencies affiliated with carriers like Auto-Owners Insurance often hire and sponsor new agents through the Michigan DIFS licensing process. Completing the Michigan insurance licensing exam before applying gives you a concrete edge over other entry-level candidates.
Where can I find and apply to service & sales representative jobs in Michigan?
You can find and apply to service & sales representative jobs in Michigan on Migrate Mate, which lists current Michigan openings across industries including utilities, insurance, automotive services, and financial products. Search the listings to find roles that match your experience level and location, then apply directly to the ones that fit.
See All 13 Service & Sales Representative Jobs in Michigan
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