Service & Sales Representative Jobs in Michigan

About us

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.

For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.

What we offer

• Competitive salary
• Paid vacation/holidays/sicktime - 15 days of vacation first year
• Comprehensive benefits package including 401K, medical, dental, and vision care - Available day one
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy
• Check us out!: A Day in a Life at Johnson Controls | Sales Roles

What you will do

Our continued success and growth has produced a need for a Service Sales Representative. The primary function of this position is to promote and sell service agreements for commercial building systems products to include fire alarm, suppression, sprinkler, security, sound, communication and inspections.

How you will do it

As a Service Sales Executive you will establish contact with prospect and qualify potential buyers of service contracts by scheduling sales calls, following up of leads and using outlined marketing strategies.

• Develop a positive ongoing relationship with customers.
• Determine customer needs and develop a sales strategy to gain customer understanding of company service offerings.
• Close sufficient sales to meet sales plan objectives.
• Develop and maintain an active proposal backlog that will support achieving the designed sales plan.
• Conduct building surveys to support the development of estimates.
• Maintain accurate and complete records of all sales related activities.
• Submit all required sales reports, expenses, competitive activity and correspondence in an accurate and timely manner.
• Develop a positive ongoing relationship with customers to ensure that Johnson Controls is meeting their requirements to ensure long-term customer dedication.
• Support the service department to generate leads for service or equipment/device upgrades.

What we look for

Required

• Degree or equivalent work experience (5 years).
• 5 years minimum B2B track record of sales experience.
• Experience selling a service or intangible or technical product.
• Experience prospecting, qualifying, solution selling and closing deals.
• Ability to work in a matrix environment with minimal direction where performance will be measured by meeting quota numbers.
• Professional communication, interpersonal, and time leadership skills is a must have.
• Proficient in the use of personal computers to include operating systems such as Windows and Oracle systems.
• Ability & willingness to work as a teammate; must work well with others.

Preferred

• Bachelor’s degree in a technical or business discipline preferred.
• 5+ years minimum B2B track record of sales experience.
• Industry or related industry experience.
• Salesforce Proficiency.

HIRING SALARY RANGE: $44,500 - $66,850 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This role also offers a competitive Sales Incentive Plan that will take into account volume and margin on a project, quarterly, and annual basis. This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site.

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