Service Operations Manager Jobs in Virginia
Service Operations Manager jobs in Virginia are in strong demand across defense contracting, federal IT services, healthcare systems, and logistics, with openings at every level from operations coordinator to senior director. Northern Virginia, Richmond, and Virginia Beach are the heaviest hiring centers, anchored by employers like Booz Allen Hamilton, Leidos, and Sentara Health, which maintain large operational teams throughout the state. The most sought-after specialties include IT service delivery management, healthcare operations, and facilities and logistics operations tied to the defense corridor. Find a role that fits below and apply directly.
Find JobsOverview
Open roles8
Top employerJobot
Top cityRichmond, VA
Cities hiring6
Work type100% On-site
Top industryStaffing
Showing 5 of 8+ Service Operations Manager jobs
Finance & Investment Operations Program Manager, Classified Infrastructure as a Service (CIAAS)
We won't show you this job again
Added 2d ago
The Tatitlek Corporation
Finance & Investment Operations Program Manager, Classified Infrastructure as a Service (CIAAS)
Arlington, Virginia
Added 2d ago
D
HR Operations and Service Delivery Manager
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D
Added 5d ago
Department of Social Services
HR Operations and Service Delivery Manager
Richmond, Virginia
Added 5d ago
Mgr-Operations
We won't show you this job again
Added 3w ago
FedEx Freight
Mgr-Operations
Chesapeake, Virginia
Added 3w ago
Operations Manager, Maintenance Service
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Added 1mo ago
RENOVA ONE
Operations Manager, Maintenance Service
Chesapeake, Virginia
Added 1mo ago
Warehouse Operations - Mgr, Warehouse
We won't show you this job again
Added 1mo ago
CJ Logistics America
Warehouse Operations - Mgr, Warehouse
Richmond, Virginia
Added 1mo ago
Added 2d ago
Finance & Investment Operations Program Manager, Classified Infrastructure as a Service (CIAAS)
The Tatitlek Corporation·Arlington, Virginia
Job functions:
$175k - $190k/yr
On-Site
Master's degree in business administration
501-1,000 employees
Job Description
Overview:
SUMMARY:
The Defense Innovation Unit (DIU) is seeking a collaborative and proactive, mission- driven Program Manager to support the Bridge Program. The Bridge Program plays a central role in ensuring DIU’s portfolio companies are able to scale by identifying and offering tools and services that enable transitioning into DoD operations. Members of this team understand the systemic hurdles faced by new entrants to the defense industrial base and seek to contribute to their success. The team members interface with both internal DIU stakeholders and external vendors, partners, and portfolio companies.
Supporting the Classified Infrastructure as a Service (CIAAS) Program, the Finance & Investment Operations Program Manager drives operational scalability, financial optimization, and workflow automation. You will apply analytical rigor to support the strategic analysis of funding, mitigate security risks, and leverage SuperIntelligence (SI) tools. Crucially, you will synthesize complex data, regulations and policies into clear, actionable executive briefings.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
REQUIRED QUALIFICATIONS:
PREFERRED QUALIFICATIONS:
REASONABLE ACCOMMODATIONS:
Reasonable accommodation may be made to enable individuals with disabilities to perform the following essential functions.
SUPERVISORY RESPONSIBILITIES:
None.
WORK ENVIRONMENT:
Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Job is performed in an office setting with exposure to computer screens and requires extensive use of a computer, keyboard, mouse and multi-line telephone system. The noise level in the work environment is usually moderate. This role may require coordination with government, contractor, and classified infrastructure stakeholders in secure or controlled environments as mission requirements dictate.
PHYSICAL REQUIREMENTS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Essential functions may require maintaining physical condition necessary for frequently bending, stooping, sitting, walking or standing for prolonged periods of time; most of time is spent sitting in a comfortable position with the opportunity to move about. Occasionally there may be a need to move or lift moderately light items up to 35 pounds. Near visual acuity to review written documentation; ability to hear and understand speech at normal room levels and on the telephone; manual dexterity to operate a telephone and keyboard; lift horizontally and vertically.
WORK AUTHORIZATION/SECURITY CLEARANCE:
DoD Top Secret with SCI eligible or higher security clearance, or the ability to obtain and maintain a Secret clearance. U.S. Citizenship is required.
ADDITIONAL QUALIFYING FACTORS:
As a condition of employment, must pass a pre-employment drug screening, as well as have acceptable reference and background check results.
As an equal opportunity employer, The Tatitlek Corporation recognizes that our strength lies in our people. Discrimination and all unlawful harassment, including sexual harassment, in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment. We support and obey laws that prohibit discrimination everywhere we do business.
BENEFITS:
For more information please visit https://careers-tatitlek.icims.com/
Salary: $175-190k/annually
Job specifications are intended to present a descriptive list of the range of duties performed by employees. Specifications are not intended to reflect all duties performed within the job.
SUMMARY:
The Defense Innovation Unit (DIU) is seeking a collaborative and proactive, mission- driven Program Manager to support the Bridge Program. The Bridge Program plays a central role in ensuring DIU’s portfolio companies are able to scale by identifying and offering tools and services that enable transitioning into DoD operations. Members of this team understand the systemic hurdles faced by new entrants to the defense industrial base and seek to contribute to their success. The team members interface with both internal DIU stakeholders and external vendors, partners, and portfolio companies.
Supporting the Classified Infrastructure as a Service (CIAAS) Program, the Finance & Investment Operations Program Manager drives operational scalability, financial optimization, and workflow automation. You will apply analytical rigor to support the strategic analysis of funding, mitigate security risks, and leverage SuperIntelligence (SI) tools. Crucially, you will synthesize complex data, regulations and policies into clear, actionable executive briefings.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Performance & Risk: Develop and manage risk management frameworks directly aligned with CIAAS performance metrics to monitor program health and resolve operational bottlenecks.- Automation (SI): Apply SI/AI methodologies to automate workflows, reduce manual overhead, and accelerate infrastructure deployments.
- Financial Analysis: Execute detailed financial modeling encompassing P&L, TAM/SAM/SOM, and Present Value ROI delivering monthly, quarterly, and annual programmatic reports.
- Ecosystem Mapping: Conduct deep-dive mapping of Government and Industry sectors, producing institutional-grade market intelligence to inform investment and partnership strategies.
- Executive Briefings: Prepare and deliver short and long form presentations to Department level stakeholders. Defend technical frameworks, financial models, and strategic recommendations in live Q&A formats with senior leadership.
REQUIRED QUALIFICATIONS:
Functional Experience: 5+ years in operations management, strategic finance, management consulting, or defense innovation.- Financial Rigor: Proven track record in complex financial modeling, risk analysis, and ROI calculation for large-scale technology programs.
- Strategic Communication: Ability to distill highly technical and financial concepts into concise, data-backed DoW briefing standards.
- Market Research: Deep expertise in ecosystem mapping and translating industry data into actionable executive reports.
PREFERRED QUALIFICATIONS:
Technical Fluency: Practical experience deploying AI/SI tools to optimize and automate business workflows.- Acquisition Experience: Prior experience with DoW acquisition, or rapid prototyping pathways.
- Educational Background: MBA preferred.
- Clearance: Security Clearance required (TS/SCI preferred).
REASONABLE ACCOMMODATIONS:
Reasonable accommodation may be made to enable individuals with disabilities to perform the following essential functions.
SUPERVISORY RESPONSIBILITIES:
None.
WORK ENVIRONMENT:
Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Job is performed in an office setting with exposure to computer screens and requires extensive use of a computer, keyboard, mouse and multi-line telephone system. The noise level in the work environment is usually moderate. This role may require coordination with government, contractor, and classified infrastructure stakeholders in secure or controlled environments as mission requirements dictate.
PHYSICAL REQUIREMENTS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Essential functions may require maintaining physical condition necessary for frequently bending, stooping, sitting, walking or standing for prolonged periods of time; most of time is spent sitting in a comfortable position with the opportunity to move about. Occasionally there may be a need to move or lift moderately light items up to 35 pounds. Near visual acuity to review written documentation; ability to hear and understand speech at normal room levels and on the telephone; manual dexterity to operate a telephone and keyboard; lift horizontally and vertically.
WORK AUTHORIZATION/SECURITY CLEARANCE:
DoD Top Secret with SCI eligible or higher security clearance, or the ability to obtain and maintain a Secret clearance. U.S. Citizenship is required.
ADDITIONAL QUALIFYING FACTORS:
As a condition of employment, must pass a pre-employment drug screening, as well as have acceptable reference and background check results.
As an equal opportunity employer, The Tatitlek Corporation recognizes that our strength lies in our people. Discrimination and all unlawful harassment, including sexual harassment, in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment. We support and obey laws that prohibit discrimination everywhere we do business.
BENEFITS:
For more information please visit https://careers-tatitlek.icims.com/
The Tatitlek Corporation
Finance & Investment Operations Program Manager, Classified Infrastructure as a Service (CIAAS)
Arlington, Virginia
Added 2d ago501-1,000 employees
Job functions:
$175k - $190k/yr
On-Site
Master's degree in business administration
Job Description
Overview:
SUMMARY:
The Defense Innovation Unit (DIU) is seeking a collaborative and proactive, mission- driven Program Manager to support the Bridge Program. The Bridge Program plays a central role in ensuring DIU’s portfolio companies are able to scale by identifying and offering tools and services that enable transitioning into DoD operations. Members of this team understand the systemic hurdles faced by new entrants to the defense industrial base and seek to contribute to their success. The team members interface with both internal DIU stakeholders and external vendors, partners, and portfolio companies.
Supporting the Classified Infrastructure as a Service (CIAAS) Program, the Finance & Investment Operations Program Manager drives operational scalability, financial optimization, and workflow automation. You will apply analytical rigor to support the strategic analysis of funding, mitigate security risks, and leverage SuperIntelligence (SI) tools. Crucially, you will synthesize complex data, regulations and policies into clear, actionable executive briefings.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
REQUIRED QUALIFICATIONS:
PREFERRED QUALIFICATIONS:
REASONABLE ACCOMMODATIONS:
Reasonable accommodation may be made to enable individuals with disabilities to perform the following essential functions.
SUPERVISORY RESPONSIBILITIES:
None.
WORK ENVIRONMENT:
Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Job is performed in an office setting with exposure to computer screens and requires extensive use of a computer, keyboard, mouse and multi-line telephone system. The noise level in the work environment is usually moderate. This role may require coordination with government, contractor, and classified infrastructure stakeholders in secure or controlled environments as mission requirements dictate.
PHYSICAL REQUIREMENTS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Essential functions may require maintaining physical condition necessary for frequently bending, stooping, sitting, walking or standing for prolonged periods of time; most of time is spent sitting in a comfortable position with the opportunity to move about. Occasionally there may be a need to move or lift moderately light items up to 35 pounds. Near visual acuity to review written documentation; ability to hear and understand speech at normal room levels and on the telephone; manual dexterity to operate a telephone and keyboard; lift horizontally and vertically.
WORK AUTHORIZATION/SECURITY CLEARANCE:
DoD Top Secret with SCI eligible or higher security clearance, or the ability to obtain and maintain a Secret clearance. U.S. Citizenship is required.
ADDITIONAL QUALIFYING FACTORS:
As a condition of employment, must pass a pre-employment drug screening, as well as have acceptable reference and background check results.
As an equal opportunity employer, The Tatitlek Corporation recognizes that our strength lies in our people. Discrimination and all unlawful harassment, including sexual harassment, in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment. We support and obey laws that prohibit discrimination everywhere we do business.
BENEFITS:
For more information please visit https://careers-tatitlek.icims.com/
Salary: $175-190k/annually
Job specifications are intended to present a descriptive list of the range of duties performed by employees. Specifications are not intended to reflect all duties performed within the job.
SUMMARY:
The Defense Innovation Unit (DIU) is seeking a collaborative and proactive, mission- driven Program Manager to support the Bridge Program. The Bridge Program plays a central role in ensuring DIU’s portfolio companies are able to scale by identifying and offering tools and services that enable transitioning into DoD operations. Members of this team understand the systemic hurdles faced by new entrants to the defense industrial base and seek to contribute to their success. The team members interface with both internal DIU stakeholders and external vendors, partners, and portfolio companies.
Supporting the Classified Infrastructure as a Service (CIAAS) Program, the Finance & Investment Operations Program Manager drives operational scalability, financial optimization, and workflow automation. You will apply analytical rigor to support the strategic analysis of funding, mitigate security risks, and leverage SuperIntelligence (SI) tools. Crucially, you will synthesize complex data, regulations and policies into clear, actionable executive briefings.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Performance & Risk: Develop and manage risk management frameworks directly aligned with CIAAS performance metrics to monitor program health and resolve operational bottlenecks.- Automation (SI): Apply SI/AI methodologies to automate workflows, reduce manual overhead, and accelerate infrastructure deployments.
- Financial Analysis: Execute detailed financial modeling encompassing P&L, TAM/SAM/SOM, and Present Value ROI delivering monthly, quarterly, and annual programmatic reports.
- Ecosystem Mapping: Conduct deep-dive mapping of Government and Industry sectors, producing institutional-grade market intelligence to inform investment and partnership strategies.
- Executive Briefings: Prepare and deliver short and long form presentations to Department level stakeholders. Defend technical frameworks, financial models, and strategic recommendations in live Q&A formats with senior leadership.
REQUIRED QUALIFICATIONS:
Functional Experience: 5+ years in operations management, strategic finance, management consulting, or defense innovation.- Financial Rigor: Proven track record in complex financial modeling, risk analysis, and ROI calculation for large-scale technology programs.
- Strategic Communication: Ability to distill highly technical and financial concepts into concise, data-backed DoW briefing standards.
- Market Research: Deep expertise in ecosystem mapping and translating industry data into actionable executive reports.
PREFERRED QUALIFICATIONS:
Technical Fluency: Practical experience deploying AI/SI tools to optimize and automate business workflows.- Acquisition Experience: Prior experience with DoW acquisition, or rapid prototyping pathways.
- Educational Background: MBA preferred.
- Clearance: Security Clearance required (TS/SCI preferred).
REASONABLE ACCOMMODATIONS:
Reasonable accommodation may be made to enable individuals with disabilities to perform the following essential functions.
SUPERVISORY RESPONSIBILITIES:
None.
WORK ENVIRONMENT:
Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Job is performed in an office setting with exposure to computer screens and requires extensive use of a computer, keyboard, mouse and multi-line telephone system. The noise level in the work environment is usually moderate. This role may require coordination with government, contractor, and classified infrastructure stakeholders in secure or controlled environments as mission requirements dictate.
PHYSICAL REQUIREMENTS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Essential functions may require maintaining physical condition necessary for frequently bending, stooping, sitting, walking or standing for prolonged periods of time; most of time is spent sitting in a comfortable position with the opportunity to move about. Occasionally there may be a need to move or lift moderately light items up to 35 pounds. Near visual acuity to review written documentation; ability to hear and understand speech at normal room levels and on the telephone; manual dexterity to operate a telephone and keyboard; lift horizontally and vertically.
WORK AUTHORIZATION/SECURITY CLEARANCE:
DoD Top Secret with SCI eligible or higher security clearance, or the ability to obtain and maintain a Secret clearance. U.S. Citizenship is required.
ADDITIONAL QUALIFYING FACTORS:
As a condition of employment, must pass a pre-employment drug screening, as well as have acceptable reference and background check results.
As an equal opportunity employer, The Tatitlek Corporation recognizes that our strength lies in our people. Discrimination and all unlawful harassment, including sexual harassment, in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment. We support and obey laws that prohibit discrimination everywhere we do business.
BENEFITS:
For more information please visit https://careers-tatitlek.icims.com/
See All 8 Service Operations Manager Jobs in Virginia
Find roles in Virginia that match your experience and apply in just a few clicks.
Find JobsService Operations Manager Jobs by City in Virginia
Where Virginia roles are concentrated, by current openings.
Richmond
2 jobsChesapeake
2 jobsForest
1 jobFairfax
1 jobArlington
1 jobWilliamsburg
1 jobService Operations Manager Job Market in Virginia
A snapshot from current Virginia openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Staffing & Recruiting
What Virginia Employers Look For
The qualifications that appear most often in service operations manager jobs across Virginia.
- Bachelor's degree in business administration, operations management, or a related field required
- Five or more years of progressive experience managing service operations or operational teams
- Proven experience developing and monitoring KPIs, SLAs, and operational performance metrics
- Proficiency with enterprise service management platforms such as ServiceNow or Salesforce Service Cloud
- ITIL Foundation certification or higher preferred for technology-focused operations roles
- Experience supporting government or defense clients and familiarity with federal compliance frameworks
Service Operations Manager Jobs in Virginia: Frequently Asked Questions
How do you become a service operations manager in Virginia?
Most hiring managers in Virginia expect a bachelor's degree in business, operations, or a related discipline as the baseline. Virginia does not require a state-issued license for this role, but candidates who hold an ITIL certification, a Project Management Professional credential, or a Six Sigma designation move to the front of the line. In defense-heavy Northern Virginia, obtaining or maintaining a federal security clearance is often the single most important credential for advancement.
How much do service operations managers make in Virginia?
Service operations managers in Virginia earn a median of about $122,080 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $56,400 for the lowest 10% to over $261,060 for the top 10%. Pay rises with experience, specialty, and employer.
Which companies hire service operations managers in Virginia?
Employers hiring service operations managers in Virginia right now include Jobot, RENOVA ONE, and FedEx Freight, based on current listings on Migrate Mate as of November 2026. Virginia's concentration of defense contractors, large health systems, and federal agency support firms means demand is spread across multiple industries rather than clustered in one sector.
Which Virginia cities have the most service operations manager jobs?
Richmond, Chesapeake, and Forest account for the largest share of service operations manager openings in Virginia. Northern Virginia drives volume through its dense cluster of defense contractors and federal IT firms, Richmond adds openings tied to corporate headquarters and healthcare systems, and Virginia Beach draws from military installation support and regional logistics operations.
Are there remote service operations manager jobs in Virginia?
Yes, though availability varies by industry. About 0% of service operations manager openings tied to Virginia are remote or hybrid as of November 2026, with the highest concentration in IT service delivery and back-office operations roles. Facilities management, healthcare operations, and roles that require on-site team oversight are almost always in-person.
How can I get hired as a service operations manager in Virginia with little or no experience?
The most realistic entry path is moving up from an operations coordinator, service desk lead, or team supervisor role at a Virginia employer. Large health systems like Sentara and Inova run internal leadership development programs that promote frontline staff into operations management. Defense contractors such as Leidos and SAIC regularly post associate operations analyst roles that serve as structured on-ramps. Earning an ITIL Foundation certificate or a PMP while in a junior role significantly accelerates the transition.
Where can I find and apply to service operations manager jobs in Virginia?
You can find and apply to service operations manager jobs in Virginia on Migrate Mate, which lists current Virginia openings. Search the available roles, find the ones that match your background and location, and apply directly to the employer.
See All 8 Service Operations Manager Jobs in Virginia
Find roles in Virginia that match your experience and apply in just a few clicks.
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