Service Operations Manager Jobs in Virginia
Service Operations Manager jobs in Virginia are in strong demand across defense contracting, federal IT services, healthcare systems, and logistics, with openings at every level from operations coordinator to senior director. Northern Virginia, Richmond, and Virginia Beach are the heaviest hiring centers, anchored by employers like Booz Allen Hamilton, Leidos, and Sentara Health, which maintain large operational teams throughout the state. The most sought-after specialties include IT service delivery management, healthcare operations, and facilities and logistics operations tied to the defense corridor. Find a role that fits below and apply directly.
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Position Summary...
What you'll do...
Are you ready to take the lead in overseeing a crucial aspect of Walmart's logistics operations? Join us as an Operations Manager and ensure our service shop runs at peak efficiency, contributing to the seamless movement of goods across our network. About our Team At Walmart, our Transportation Team is the backbone of our supply chain. We pride ourselves on maintaining a robust and reliable system that ensures our customers receive their products on time. As an Operations Manager within our service shop, you'll play a pivotal role in maintaining our fleet, ensuring compliance, and driving operational excellence to support our broader goals. What You’ll Do:- You will drive and implement business plans to achieve facility goals in production, quality, and safety within the service shop.
- You will forecast staffing needs, manage workload, and monitor performance outcomes to align with business demands.
- You will monitor and manage productivity, ensuring compliance within the service shop, and prepare and analyze business reports to drive improvements.
- You will supervise and manage shop associates and leaders, providing direction, monitoring performance, and offering feedback and development opportunities.
- You will oversee shop operations, ensuring compliance with state and federal regulations, as well as Walmart's quality and safety standards.
- You have a strong background in operations and expense management within a service shop or fleet maintenance environment.
- You possess proven experience in performance management and regulatory compliance.
- You showcase effective leadership skills with a focus on training, development, and fostering teamwork.
- You have excellent judgment and decision-making capabilities.
- You possess robust communication skills, with the ability to articulate ideas clearly and promote commitment across the team.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $104,000.00 - $156,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
- Regional Pay Zone (RPZ) (based on location)
- Stock
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Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Minimum Qualifications:Bachelor's Degree in Business or related field and 1 year experience supervising employees in heavy duty truck and trailer or equivalent maintenance experience OR Associate's Degree in Business or related field and 2 years experience supervising employees in heavy duty truck and trailer or equivalent maintenance experience OR 2 years experience as a Walmart Refurb/Service Shop Area Manager OR Diesel, automotive or heavy equipment maintenance technical certifications (e.g. ASE, Air Conditioning, DOT Brake, DOT Preventative Maintenance); and 2 years supervising employees in heavy duty truck and trailer or equivalent maintenance experiencePreferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
General Maintenance, Supervising Associates, Transportation Bachelors: Business ASE Certification - CertificationPrimary Location...
6000 WALTON WAY, MOUNT CRAWFORD, VA 22841-2029, United States of America Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.See All 11 Service Operations Manager Jobs in Virginia
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Find JobsService Operations Manager Jobs by City in Virginia
Where Virginia roles are concentrated, by current openings.
Service Operations Manager Job Market in Virginia
A snapshot from current Virginia openings, updated as new roles post.
Who's Hiring



Top Industries Hiring
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What Virginia Employers Look For
The qualifications that appear most often in service operations manager jobs across Virginia.
- Bachelor's degree in business administration, operations management, or a related field required
- Five or more years of progressive experience managing service operations or operational teams
- Proven experience developing and monitoring KPIs, SLAs, and operational performance metrics
- Proficiency with enterprise service management platforms such as ServiceNow or Salesforce Service Cloud
- ITIL Foundation certification or higher preferred for technology-focused operations roles
- Experience supporting government or defense clients and familiarity with federal compliance frameworks
Service Operations Manager Jobs in Virginia: Frequently Asked Questions
How do you become a service operations manager in Virginia?
Most hiring managers in Virginia expect a bachelor's degree in business, operations, or a related discipline as the baseline. Virginia does not require a state-issued license for this role, but candidates who hold an ITIL certification, a Project Management Professional credential, or a Six Sigma designation move to the front of the line. In defense-heavy Northern Virginia, obtaining or maintaining a federal security clearance is often the single most important credential for advancement.
How much do service operations managers make in Virginia?
Service operations managers in Virginia earn a median of about $122,080 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $56,400 for the lowest 10% to over $261,060 for the top 10%. Pay rises with experience, specialty, and employer.
Which companies hire service operations managers in Virginia?
Employers hiring service operations managers in Virginia right now include ABB, HII, and Jobot, based on current listings on Migrate Mate as of September 2026. Virginia's concentration of defense contractors, large health systems, and federal agency support firms means demand is spread across multiple industries rather than clustered in one sector.
Which Virginia cities have the most service operations manager jobs?
McLean, Bland, and Forest account for the largest share of service operations manager openings in Virginia. Northern Virginia drives volume through its dense cluster of defense contractors and federal IT firms, Richmond adds openings tied to corporate headquarters and healthcare systems, and Virginia Beach draws from military installation support and regional logistics operations.
Are there remote service operations manager jobs in Virginia?
Yes, though availability varies by industry. About 67% of service operations manager openings tied to Virginia are remote or hybrid as of September 2026, with the highest concentration in IT service delivery and back-office operations roles. Facilities management, healthcare operations, and roles that require on-site team oversight are almost always in-person.
How can I get hired as a service operations manager in Virginia with little or no experience?
The most realistic entry path is moving up from an operations coordinator, service desk lead, or team supervisor role at a Virginia employer. Large health systems like Sentara and Inova run internal leadership development programs that promote frontline staff into operations management. Defense contractors such as Leidos and SAIC regularly post associate operations analyst roles that serve as structured on-ramps. Earning an ITIL Foundation certificate or a PMP while in a junior role significantly accelerates the transition.
Where can I find and apply to service operations manager jobs in Virginia?
You can find and apply to service operations manager jobs in Virginia on Migrate Mate, which lists current Virginia openings. Search the available roles, find the ones that match your background and location, and apply directly to the employer.
See All 11 Service Operations Manager Jobs in Virginia
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