Shift Supervisor Jobs in Maryland
Shift Supervisor jobs in Maryland are consistently active, with strong demand concentrated in retail, food service, manufacturing, and logistics operations anchored by the Baltimore metro, the Washington D.C. suburbs in Montgomery and Prince George's counties, and Annapolis. Major employers with a lasting hiring presence include Amazon, Giant Food, and McCormick and Company, all of which maintain large Maryland operations requiring ongoing supervisory coverage across multiple shifts. The most in-demand specialties in Maryland are production line supervision, food and grocery operations, and distribution center floor management. Find a role that fits below and apply directly.
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Job Description :
Summary
The Operations Supervisor assists the Operations Manager I and II and/or Sr. Operations Manager I and II manage the operations and personnel for a shift of a particular location. The Operations Supervisor may have supervisory duties of employees on a shift, including but not limited to: Technicians-In· Charge, Customer Service Coordinators, Technicians, and Service Employees. The Operations Supervisor must be able to accomplish results and ensure business objectives and labor requirements are met. The Operations Supervisor is responsible for ensuring the customers' needs are being met while balancing financial, operating, quality, safety and asset targets against the requirements of the business. This position is responsible for the management of the location performance against metrics to meet and/or exceed assigned objectives. The Operations Supervisor should be cross functionally trained in order to be able to back up others within the shop. As with all FMS Shop positions, the SS is responsible for adhering to all Ryder Maintenance Operations policies and procedures. This may also be a development position to prepare incumbents for the Operations Manager role.
Essential Functions
- Workflow Management:Responsible for work analysis, planning and scheduling, scheduling and assigning work to technicians, productivity tracking and optimization, shift and shop meetings, and RO review and approvalEnsures all warranty policies and procedures are executedResponsible for Triage of unscheduled customer drive-ins, and for communicating with customers and assigning work to technicians as appropriateResponsible for conducting yard checks to ensure proper work scheduling and prioritization
- Labor ManagementProvides management, training and development of all personnel assignedResponsible for Performance Management of all assigned personnel
- Customer Management:Responsible for customer relationship management to include issue resolutions, customer satisfaction and retention, as well as ensuring vehicle uptimeResponsible for customer communication protocol as it pertains to PM Scheduling & follow-up, breakdowns and vehicle status updatesConduct customer visits as required by the Customer Care Plan
- Asset Management:Directs his/her direct reports in maintaining the appearance and maintenance of assigned location, including sustaining 65 standards in all relevant shop areas of responsibilityEvaluates needs and makes recommendation for shop tooling and equipment requirementsAssist in the management and oversight of vehicle specifications and vehicle in· service/out-service processAssist in ensuring all vehicles have required specifications in SAMResponsible for Parts Inventory management, policies and procedures
- Quality Management:Responsible for Quality Inspections of PM & repairs, as well as performing In Process Reviews of non-PM workPerform breakdown root cause analysis, implement corrective actions locally, and when necessary, communicate issues to Technical Assistance CenterEnsure Cleanliness and quality of repair for all maintained vehiclesWork with Service Manager to ensure all technicians are properly trained and qualified, and TOPS plan is prioritized based upon Breakdown, Rework and Running Cost trendsMaintain control/visibility over shop floor activities to ensure proper root cause diagnosis by technicians and that the yield on all parts/components is optimizedAssist in the development and ensure implementation of Quality Assurance Audit Corrective Action plans and Continuous Improvement programsAccountable for maintenance of all relevant documentation required to meet and/or exceed local, state, federal, as well as customer requirementsEnsure Employee compliance with Safety and EPA regulations and requirements
- Financial Management:Responsible for ensuring shift/shop delivers against Net Maintenance Cost per Unit objectives without sacrificing quality, safety or customer satisfactionResponsible for cost control measures related to maintenance operations budget and location P&L statement to meet financial objectivesResponsible for successful execution of Maintenance Initiatives to attain or exceed specified financial targetsResponsible for Payroll, Purchase Order approval, as warranted, and invoice reconciliation, and fuel reconciliationResponsible for the customer bill back process to include identification, review and approval of bill back opportunitiesResponsible for ensuring proper documentation and explanation/ reporting of re·billable activityEnsure data integrity in the Shop Management Online system
Additional Responsibilities
- Performs other duties as assigned
Skills and Abilities
- Ability to professionally represent Ryder and competently interact with customer management
- Strong vehicle diagnostics/repair knowledge (preferred)
- Microsoft Office intermediate preferred
Qualifications
- H.S. diploma/GED required
- Associate's degree preferred or 1-3 years or more experience in a maintenance operations environment required. Demonstrated success in a Ryder role may be substituted for this requirement
- Bachelor's degree preferred or 1-3 years or more experience in a maintenance operations environment required. Demonstrated success in a Ryder role may be substituted for this requirement
- Maintenance and Technical experience in a shop environment required
- Supervisory experience preferred
- Experience with a Shop Management System preferred
- Microsoft Office intermediate preferred
DOT Regulated: No
Job Category: Maintenance
Our Culture & Commitment :
At Ryder, you’re trusted to make an impact—while enjoying room to grow and having a voice that’s heard. Our culture is built on respect, collaboration, and shared pride in doing great work rooted in innovation and safety.
Your Voice. Your Success. The Future We Build Together.
Compensation Information :
The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:
Pay Type :
Salaried
Minimum Pay Range:
70000Maximum Pay Range:
70000Benefits Information:
For all Full-time positions only : Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.
Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.
All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Important Note :
Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.
Security Notice for Applicants:
Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers .
Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at careers@ryder.com or 800-793-3754.
Current Employees :
If you are a current employee at Ryder, please click here (https://wd5.myworkday.com/ryder/d/task/2998$46522.htmld) to log in to Workday to apply using the internal application process.
Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) .
\#wd
Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) .
Job Description :
Summary
The Operations Supervisor assists the Operations Manager I and II and/or Sr. Operations Manager I and II manage the operations and personnel for a shift of a particular location. The Operations Supervisor may have supervisory duties of employees on a shift, including but not limited to: Technicians-In· Charge, Customer Service Coordinators, Technicians, and Service Employees. The Operations Supervisor must be able to accomplish results and ensure business objectives and labor requirements are met. The Operations Supervisor is responsible for ensuring the customers' needs are being met while balancing financial, operating, quality, safety and asset targets against the requirements of the business. This position is responsible for the management of the location performance against metrics to meet and/or exceed assigned objectives. The Operations Supervisor should be cross functionally trained in order to be able to back up others within the shop. As with all FMS Shop positions, the SS is responsible for adhering to all Ryder Maintenance Operations policies and procedures. This may also be a development position to prepare incumbents for the Operations Manager role.
Essential Functions
- Workflow Management:Responsible for work analysis, planning and scheduling, scheduling and assigning work to technicians, productivity tracking and optimization, shift and shop meetings, and RO review and approvalEnsures all warranty policies and procedures are executedResponsible for Triage of unscheduled customer drive-ins, and for communicating with customers and assigning work to technicians as appropriateResponsible for conducting yard checks to ensure proper work scheduling and prioritization
- Labor ManagementProvides management, training and development of all personnel assignedResponsible for Performance Management of all assigned personnel
- Customer Management:Responsible for customer relationship management to include issue resolutions, customer satisfaction and retention, as well as ensuring vehicle uptimeResponsible for customer communication protocol as it pertains to PM Scheduling & follow-up, breakdowns and vehicle status updatesConduct customer visits as required by the Customer Care Plan
- Asset Management:Directs his/her direct reports in maintaining the appearance and maintenance of assigned location, including sustaining 65 standards in all relevant shop areas of responsibilityEvaluates needs and makes recommendation for shop tooling and equipment requirementsAssist in the management and oversight of vehicle specifications and vehicle in· service/out-service processAssist in ensuring all vehicles have required specifications in SAMResponsible for Parts Inventory management, policies and procedures
- Quality Management:Responsible for Quality Inspections of PM & repairs, as well as performing In Process Reviews of non-PM workPerform breakdown root cause analysis, implement corrective actions locally, and when necessary, communicate issues to Technical Assistance CenterEnsure Cleanliness and quality of repair for all maintained vehiclesWork with Service Manager to ensure all technicians are properly trained and qualified, and TOPS plan is prioritized based upon Breakdown, Rework and Running Cost trendsMaintain control/visibility over shop floor activities to ensure proper root cause diagnosis by technicians and that the yield on all parts/components is optimizedAssist in the development and ensure implementation of Quality Assurance Audit Corrective Action plans and Continuous Improvement programsAccountable for maintenance of all relevant documentation required to meet and/or exceed local, state, federal, as well as customer requirementsEnsure Employee compliance with Safety and EPA regulations and requirements
- Financial Management:Responsible for ensuring shift/shop delivers against Net Maintenance Cost per Unit objectives without sacrificing quality, safety or customer satisfactionResponsible for cost control measures related to maintenance operations budget and location P&L statement to meet financial objectivesResponsible for successful execution of Maintenance Initiatives to attain or exceed specified financial targetsResponsible for Payroll, Purchase Order approval, as warranted, and invoice reconciliation, and fuel reconciliationResponsible for the customer bill back process to include identification, review and approval of bill back opportunitiesResponsible for ensuring proper documentation and explanation/ reporting of re·billable activityEnsure data integrity in the Shop Management Online system
Additional Responsibilities
- Performs other duties as assigned
Skills and Abilities
- Ability to professionally represent Ryder and competently interact with customer management
- Strong vehicle diagnostics/repair knowledge (preferred)
- Microsoft Office intermediate preferred
Qualifications
- H.S. diploma/GED required
- Associate's degree preferred or 1-3 years or more experience in a maintenance operations environment required. Demonstrated success in a Ryder role may be substituted for this requirement
- Bachelor's degree preferred or 1-3 years or more experience in a maintenance operations environment required. Demonstrated success in a Ryder role may be substituted for this requirement
- Maintenance and Technical experience in a shop environment required
- Supervisory experience preferred
- Experience with a Shop Management System preferred
- Microsoft Office intermediate preferred
DOT Regulated: No
Job Category: Maintenance
Our Culture & Commitment :
At Ryder, you’re trusted to make an impact—while enjoying room to grow and having a voice that’s heard. Our culture is built on respect, collaboration, and shared pride in doing great work rooted in innovation and safety.
Your Voice. Your Success. The Future We Build Together.
Compensation Information :
The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:
Pay Type :
Salaried
Minimum Pay Range:
70000Maximum Pay Range:
70000Benefits Information:
For all Full-time positions only : Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.
Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.
All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Important Note :
Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.
Security Notice for Applicants:
Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers .
Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at careers@ryder.com or 800-793-3754.
Current Employees :
If you are a current employee at Ryder, please click here (https://wd5.myworkday.com/ryder/d/task/2998$46522.htmld) to log in to Workday to apply using the internal application process.
Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) .
\#wd
See All 54 Shift Supervisor Jobs in Maryland
Find roles in Maryland that match your experience and apply in just a few clicks.
Find Shift Supervisor JobsShift Supervisor Jobs by City in Maryland
Where Maryland roles are concentrated, by current openings.
Shift Supervisor Job Market in Maryland
A snapshot from current Maryland openings, updated as new roles post.
Who's Hiring
- CVS Health14
- Starbucks6
- SEEC3S
- Sheetz2
- Mister Car Wash2
What Maryland Employers Look For
The qualifications that appear most often in shift supervisor jobs across Maryland.
- At least one year of team lead or supervisory experience in a similar environment
- Demonstrated ability to manage shift scheduling and assign tasks to team members
- Proficiency with point-of-sale, warehouse management, or production tracking systems
- Strong communication skills for coordinating with Maryland operations and regional management
- Experience enforcing safety, quality, or compliance standards on a shift floor
- High school diploma or equivalent, with preference for some college or vocational training
Shift Supervisor Jobs in Maryland: Frequently Asked Questions
How do you become a shift supervisor in Maryland?
Most shift supervisor roles in Maryland are filled through internal promotion or direct hiring based on relevant floor or operations experience rather than a state-issued license. Maryland does not require a general supervisor credential for most industries, though food service supervisors working in establishments regulated by the Maryland Department of Health must ensure their site holds a current food service facility license. Employers typically look for applicants who have held a team lead, key holder, or senior associate role.
Which companies hire shift supervisors in Maryland?
Companies currently hiring shift supervisors in Maryland include CVS Health, Starbucks, and SEEC, per current listings on Migrate Mate as of November 2026. Maryland's mix of large distribution centers, grocery chains, and food and beverage manufacturers means openings appear regularly across both the Baltimore corridor and the D.C. suburban counties.
Which Maryland cities have the most shift supervisor jobs?
Baltimore, Bethesda, and Frederick have the most shift supervisor openings in Maryland. Baltimore anchors demand through its manufacturing, logistics, and healthcare sectors, while the D.C. suburban areas of Silver Spring, Rockville, and Gaithersburg generate openings through retail and distribution operations tied to the dense population corridors along I-270 and I-495.
Are there remote shift supervisor jobs in Maryland?
Yes, but they're rare. Shift supervisor work is largely on-site by nature, since the role involves direct oversight of personnel, equipment, and facilities during active operations. About 33% of shift supervisor openings tied to Maryland are remote or hybrid as of November 2026, and those listings tend to be in scheduling coordination, quality assurance review, or operations support functions rather than traditional floor supervision.
How can I get hired as a shift supervisor in Maryland with little or no experience?
The most realistic entry path is to start in a front-line associate or team member role at a Maryland employer that promotes from within, such as a large grocery, warehouse, or food production facility. Amazon fulfillment centers in Baltimore and the I-95 corridor, Giant Food stores throughout the state, and McCormick manufacturing operations in Hunt Valley all run structured programs that move high-performing associates into supervisory roles. A Food Handler Certification recognized by the Maryland Department of Health strengthens your candidacy in food and beverage settings.
Where can I find and apply to shift supervisor jobs in Maryland?
You can find and apply to shift supervisor jobs in Maryland on Migrate Mate, which lists current Maryland openings across industries including retail, logistics, food service, and manufacturing. Find roles that fit your experience and location and apply directly to the employers posting them.
See All 54 Shift Supervisor Jobs in Maryland
Find roles in Maryland that match your experience and apply in just a few clicks.
Find Shift Supervisor Jobs