Solutions Director Jobs in Maryland
Solutions Director jobs in Maryland are concentrated in government contracting, defense technology, cybersecurity, and enterprise IT services, with demand at the senior individual-contributor level through VP-adjacent leadership. Most of the hiring is in and around Baltimore, Bethesda, and Annapolis, where firms like Leidos, Booz Allen Hamilton, and SAIC maintain substantial operations and regularly seek solutions directors to manage complex client engagements. The most in-demand specialties are cloud transformation, federal civilian IT, and managed security services. Scan the live roles below and apply to whichever ones fit.
Find Solutions Director JobsOverview
Open roles6
Top employerAltarum
Top cityBaltimore, MD
Cities hiring5
Work type80% Hybrid
Top industryEducation
Showing 5 of 6+ Solutions Director jobs
Assistant Director for Auxiliary Business Solutions
We won't show you this job again
Added 1d ago
Morgan State University
Assistant Director for Auxiliary Business Solutions
Baltimore, Maryland
Added 1d ago
FLEX Director, Property Experience & Salesforce Solutions
We won't show you this job again
Added 1w ago
Marriott International
FLEX Director, Property Experience & Salesforce Solutions
Bethesda, Maryland
Added 1w ago
Director, Chief Solutions Architect, Health
We won't show you this job again
Added 2w ago
Esimplicity
Director, Chief Solutions Architect, Health
Columbia, Maryland
Added 2w ago
Director, Information Technology (Government Solutions)
We won't show you this job again
Added 1mo ago
Altarum
Director, Information Technology (Government Solutions)
Silver Spring, Maryland
Added 1mo ago
IT Operating Unit Director (IT@JH Client Technology Solutions)
We won't show you this job again
Added 3mo ago
Johns Hopkins University
IT Operating Unit Director (IT@JH Client Technology Solutions)
Baltimore, Maryland
Added 3mo ago
Added 1d ago
Assistant Director for Auxiliary Business Solutions
Morgan State University·Baltimore, Maryland
Job functions:
$90k - $135k/yr
Master's degree in business administration
1,001-5,000 employees
Job Description
Posting Summary
Job Title
Assistant Director for Auxiliary Business Solutions
Division
Division of Finance & Administration
Department
Business & Auxiliary Services (Parking & Transportation)
Work Status
Full Time
Position Category
Staff
FLSA
Exempt
Pay Range
Exempt
Salary Range
$90,000-$135,000
Fund Source
State Support
Job Summary
Morgan State University (Morgan) is seeking an Assistant Director for Auxiliary
Business Solutions (AD) to serve as a key member of the Business & Auxiliary
Services leadership team. The AD will provide strategic, financial, and operational
oversight for a broad portfolio of services that enhance the experiences of students,
faculty, staff, alumni, and visitors.
Reporting to the Director, Business & Auxiliary Services, the AD will oversee the
bookstore operation, which is outsourced to a contracted vendor. Additionally, the AD
will oversee mailroom and print shop operations and develop plans to expand product
and service offerings. The role requires a collaborative, customer-focused leader who
can balance operational efficiency, revenue diversification, and budget management
while fostering a welcoming, service-oriented environment and demonstrating a strong
commitment to operational excellence and customer service.
Business Solutions (AD) to serve as a key member of the Business & Auxiliary
Services leadership team. The AD will provide strategic, financial, and operational
oversight for a broad portfolio of services that enhance the experiences of students,
faculty, staff, alumni, and visitors.
Reporting to the Director, Business & Auxiliary Services, the AD will oversee the
bookstore operation, which is outsourced to a contracted vendor. Additionally, the AD
will oversee mailroom and print shop operations and develop plans to expand product
and service offerings. The role requires a collaborative, customer-focused leader who
can balance operational efficiency, revenue diversification, and budget management
while fostering a welcoming, service-oriented environment and demonstrating a strong
commitment to operational excellence and customer service.
Job Duties
General Job responsibilities:
Leadership & Management
Leadership & Management
- Supervise staff, including assigning and supervising work, conducting performance evaluations, developing training materials, and conducting training.
- Develops and implements plans and strategies to accomplish goals for assigned areas. Work may involve evaluating programs, projects, processes, systems, service offerings, and ensuring compliance with federal and state laws and regulations.
- Serves as the primary liaison with third-party contractors and continually monitors and evaluates their performance against contract specifications and recommends appropriate remedial action as necessary.
Financial Oversight & Revenue Generation
- Works with the Director and unit leaders to establish operating goals, budgets, monitor costs, and implement strategies to reduce waste and improve operational efficiency.
- Identifies opportunities to generate additional revenue such as new programs, products, services, or partnerships.
Collaboration & Communication
- Work closely with the leadership of colleges and departments to ensure services are aligned with overall institutional goals and student needs.
- Serve as the primary point of contact for university leadership and contract vendors. Communicate service updates, changes, and improvements in a timely manner.
Marketing & Promotion
- Collaborate with the contract vendor and the university community to develop marketing plans and promotions to ensure products and services are promoted through various channels.
Technology & Data Management
- Use data and analytics to assess usage, customer satisfaction, and financial performance. Make data-driven decisions to improve services and operations.
- Explore new technologies or approaches with third-party providers to provide efficient services and solutions.
Bookstore
- The AD’s primary responsibilities involve overseeing day-to-day operations, coordinating between the university and the bookstore contractor, and ensuring that the store meets the needs of students, faculty, staff, alumni, and visitors.
- Oversee inventory management with the contracted vendor to ensure that textbooks, supplies, and other materials are available. This includes working with faculty and/or representatives to ensure required textbooks and materials are ordered and available on time.
- Oversee sales performance, including monitoring trends and analyzing data to ensure the bookstore is operating efficiently and profitably.
- Oversee and elevate customer service operations, swiftly resolving escalations to guarantee a seamless experience.
Retail Operations
- Develop retail strategies by analyzing market trends and identifying new opportunities to enhance sales, enter new markets, increase customer engagement, and improve the overall experience for students, faculty, staff, alumni, and visitors.
- Work with student organizations, colleges, and departments to tailor offerings that meet their needs during various school events.
Print Shop
- Oversee and collaborate with the print shop team to ensure efficient operations, promotion of services, pricing structure, and work to expand services within and outside the university.
- Market the print shop & services to the university community, ensuring that students, faculty, and staff are aware of available products and services.
Mailroom
- Oversee and collaborate with the mailroom team to ensure efficient operations and secure handling of mail, packages, mailbox rentals, etc.
- Oversee budget management, equipment purchases, and staffing.
- Work with USPS, postal couriers, and logistics companies to expand services and ensure Morgan receives competitive pricing.
Requested Minimum Qualifications
Education:
- A Bachelor’s Degree in Business or related business field from an accredited college or university is required.
Experience:
- At least 10+ years of retail management experience, such as a print shop, retail mailroom, or client-service operations that generate over $5 million in annual revenue.
- Experience managing point-of-sale systems, which include configuring software, maintaining hardware, ensuring PCI compliance, facilitating transactions, improving inventory management, analyzing sales trends, customer behavior, etc.
- Demonstrated history of managing retail or client-service environments generating over $5 million in annual revenue, including leading strategic growth initiatives, budget management, contract negotiations, developing new products and services, inventory control, marketing, operational planning, retail, and sales.
Other Preferences for Consideration
Preferences:
- A Master’s degree in Business Administration (MBA) or related business field.
- 15+ years of experience in of retail management experience, such as a print shop, retail mailroom, or client-service operations.
- Experience working with a campus-based franchise in mailroom and print shop
operations at the assistant director level or higher. - Experience overseeing a campus-based third-party contractor in bookstore
operations at the assistant director level or higher. - Five or more years of leadership experience in auxiliary services at a university
or a comparable retail sector.
Knowledge, Skills & Abilities
Posting Detail Information
Posting Number
ST01627
Number of Vacancies
1
Job Open Date
08/13/2026
Application Review Date
Job Close Date
08/31/2026
Special Instructions to Applicant
Please enter two professional references on the References page of the application.
Morgan State University
Assistant Director for Auxiliary Business Solutions
Baltimore, Maryland
Added 1d ago1,001-5,000 employees
Job functions:
$90k - $135k/yr
Master's degree in business administration
Job Description
Posting Summary
Job Title
Assistant Director for Auxiliary Business Solutions
Division
Division of Finance & Administration
Department
Business & Auxiliary Services (Parking & Transportation)
Work Status
Full Time
Position Category
Staff
FLSA
Exempt
Pay Range
Exempt
Salary Range
$90,000-$135,000
Fund Source
State Support
Job Summary
Morgan State University (Morgan) is seeking an Assistant Director for Auxiliary
Business Solutions (AD) to serve as a key member of the Business & Auxiliary
Services leadership team. The AD will provide strategic, financial, and operational
oversight for a broad portfolio of services that enhance the experiences of students,
faculty, staff, alumni, and visitors.
Reporting to the Director, Business & Auxiliary Services, the AD will oversee the
bookstore operation, which is outsourced to a contracted vendor. Additionally, the AD
will oversee mailroom and print shop operations and develop plans to expand product
and service offerings. The role requires a collaborative, customer-focused leader who
can balance operational efficiency, revenue diversification, and budget management
while fostering a welcoming, service-oriented environment and demonstrating a strong
commitment to operational excellence and customer service.
Business Solutions (AD) to serve as a key member of the Business & Auxiliary
Services leadership team. The AD will provide strategic, financial, and operational
oversight for a broad portfolio of services that enhance the experiences of students,
faculty, staff, alumni, and visitors.
Reporting to the Director, Business & Auxiliary Services, the AD will oversee the
bookstore operation, which is outsourced to a contracted vendor. Additionally, the AD
will oversee mailroom and print shop operations and develop plans to expand product
and service offerings. The role requires a collaborative, customer-focused leader who
can balance operational efficiency, revenue diversification, and budget management
while fostering a welcoming, service-oriented environment and demonstrating a strong
commitment to operational excellence and customer service.
Job Duties
General Job responsibilities:
Leadership & Management
Leadership & Management
- Supervise staff, including assigning and supervising work, conducting performance evaluations, developing training materials, and conducting training.
- Develops and implements plans and strategies to accomplish goals for assigned areas. Work may involve evaluating programs, projects, processes, systems, service offerings, and ensuring compliance with federal and state laws and regulations.
- Serves as the primary liaison with third-party contractors and continually monitors and evaluates their performance against contract specifications and recommends appropriate remedial action as necessary.
Financial Oversight & Revenue Generation
- Works with the Director and unit leaders to establish operating goals, budgets, monitor costs, and implement strategies to reduce waste and improve operational efficiency.
- Identifies opportunities to generate additional revenue such as new programs, products, services, or partnerships.
Collaboration & Communication
- Work closely with the leadership of colleges and departments to ensure services are aligned with overall institutional goals and student needs.
- Serve as the primary point of contact for university leadership and contract vendors. Communicate service updates, changes, and improvements in a timely manner.
Marketing & Promotion
- Collaborate with the contract vendor and the university community to develop marketing plans and promotions to ensure products and services are promoted through various channels.
Technology & Data Management
- Use data and analytics to assess usage, customer satisfaction, and financial performance. Make data-driven decisions to improve services and operations.
- Explore new technologies or approaches with third-party providers to provide efficient services and solutions.
Bookstore
- The AD’s primary responsibilities involve overseeing day-to-day operations, coordinating between the university and the bookstore contractor, and ensuring that the store meets the needs of students, faculty, staff, alumni, and visitors.
- Oversee inventory management with the contracted vendor to ensure that textbooks, supplies, and other materials are available. This includes working with faculty and/or representatives to ensure required textbooks and materials are ordered and available on time.
- Oversee sales performance, including monitoring trends and analyzing data to ensure the bookstore is operating efficiently and profitably.
- Oversee and elevate customer service operations, swiftly resolving escalations to guarantee a seamless experience.
Retail Operations
- Develop retail strategies by analyzing market trends and identifying new opportunities to enhance sales, enter new markets, increase customer engagement, and improve the overall experience for students, faculty, staff, alumni, and visitors.
- Work with student organizations, colleges, and departments to tailor offerings that meet their needs during various school events.
Print Shop
- Oversee and collaborate with the print shop team to ensure efficient operations, promotion of services, pricing structure, and work to expand services within and outside the university.
- Market the print shop & services to the university community, ensuring that students, faculty, and staff are aware of available products and services.
Mailroom
- Oversee and collaborate with the mailroom team to ensure efficient operations and secure handling of mail, packages, mailbox rentals, etc.
- Oversee budget management, equipment purchases, and staffing.
- Work with USPS, postal couriers, and logistics companies to expand services and ensure Morgan receives competitive pricing.
Requested Minimum Qualifications
Education:
- A Bachelor’s Degree in Business or related business field from an accredited college or university is required.
Experience:
- At least 10+ years of retail management experience, such as a print shop, retail mailroom, or client-service operations that generate over $5 million in annual revenue.
- Experience managing point-of-sale systems, which include configuring software, maintaining hardware, ensuring PCI compliance, facilitating transactions, improving inventory management, analyzing sales trends, customer behavior, etc.
- Demonstrated history of managing retail or client-service environments generating over $5 million in annual revenue, including leading strategic growth initiatives, budget management, contract negotiations, developing new products and services, inventory control, marketing, operational planning, retail, and sales.
Other Preferences for Consideration
Preferences:
- A Master’s degree in Business Administration (MBA) or related business field.
- 15+ years of experience in of retail management experience, such as a print shop, retail mailroom, or client-service operations.
- Experience working with a campus-based franchise in mailroom and print shop
operations at the assistant director level or higher. - Experience overseeing a campus-based third-party contractor in bookstore
operations at the assistant director level or higher. - Five or more years of leadership experience in auxiliary services at a university
or a comparable retail sector.
Knowledge, Skills & Abilities
Posting Detail Information
Posting Number
ST01627
Number of Vacancies
1
Job Open Date
08/13/2026
Application Review Date
Job Close Date
08/31/2026
Special Instructions to Applicant
Please enter two professional references on the References page of the application.
See All 6 Solutions Director Jobs in Maryland
Find roles in Maryland that match your experience and apply in just a few clicks.
Find Solutions Director JobsSolutions Director Jobs by City in Maryland
Where Maryland roles are concentrated, by current openings.
Baltimore
2 jobsBethesda
1 jobColumbia
1 jobSilver Spring
1 jobCapitol Heights
1 jobSolutions Director Job Market in Maryland
A snapshot from current Maryland openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Education
What Maryland Employers Look For
The qualifications that appear most often in solutions director jobs across Maryland.
- Bachelor's degree in computer science, information technology, engineering, or a related field
- Seven or more years of experience in enterprise technology sales, consulting, or solutions architecture
- Demonstrated ability to lead cross-functional teams through complex solution design and delivery cycles
- Experience engaging federal, state, or defense agency clients with familiarity with government procurement processes
- Strong background in cloud platforms, cybersecurity frameworks, or managed IT services relevant to Maryland's market
- Industry certifications such as AWS Solutions Architect, PMP, or CISSP preferred by Maryland employers
Solutions Director Jobs in Maryland: Frequently Asked Questions
How do you become a solutions director in Maryland?
Most solutions directors in Maryland follow a path from technical roles such as solutions architect, systems engineer, or senior consultant into client-facing leadership positions. Maryland's dominant industries of federal contracting, defense IT, and cybersecurity mean that familiarity with government procurement frameworks and clearance eligibility significantly strengthens a candidacy. A bachelor's degree in a technical field is standard, and an MBA or relevant certifications like PMP or CISSP accelerate advancement. No state-issued license is required for this role in Maryland.
Which companies hire solutions directors in Maryland?
Companies currently hiring solutions directors in Maryland include Altarum, Hilldrup, and Esimplicity, per current listings on Migrate Mate as of August 2026. Maryland's concentration of federal contractors and defense technology firms means many openings are tied to long-term government program work.
Which Maryland cities have the most solutions director jobs?
Baltimore, Bethesda, and Columbia have the most solutions director openings in Maryland. Baltimore anchors demand through its concentration of healthcare IT and financial services firms, Bethesda draws heavily from defense and intelligence contractors operating near federal agencies, and Annapolis reflects state government and mid-market technology clients that rely on solutions leadership for procurement and implementation work.
Are there remote solutions director jobs in Maryland?
Yes, and more than many comparable leadership roles, because solutions directors in technology and consulting spend significant time on strategy, proposals, and client communication that can happen remotely. About 80% of solutions director openings tied to Maryland are remote or hybrid as of August 2026, reflecting the sector's flexibility. The portions most likely to remain on-site are classified program work and client executive briefings tied to Maryland's federal contracting community.
How can I get hired as a solutions director in Maryland with little or no experience?
The most realistic path is moving into a solutions-adjacent role first, such as solutions engineer, presales consultant, or technical account manager, at a Maryland-area federal contractor or systems integrator. Firms like Leidos, Northrop Grumman, and ManTech regularly post associate and mid-level roles that build the client-engagement and proposal skills solutions directors need. Earning a recognized certification such as AWS Solutions Architect or PMP early adds credibility and makes internal promotion to a director-level title more attainable within three to five years.
Where can I find and apply to solutions director jobs in Maryland?
You can find and apply to solutions director jobs in Maryland on Migrate Mate, which lists current Maryland openings across industries and employer types. Search the listings, identify the roles that match your background and target sector, and apply directly through each posting.
See All 6 Solutions Director Jobs in Maryland
Find roles in Maryland that match your experience and apply in just a few clicks.
Find Solutions Director Jobs