Transportation Manager Jobs in New Jersey

We are seeking a Transportation Operations Manager to lead and streamline our daily fleet and administrative activities. In this role, you will be responsible for overseeing dispatch, billing, and safety/compliance for the Company. You will serve as a critical bridge between customers, drivers, and our internal dispatch and maintenance teams

Key Responsibilities

Operations & Staff Management

• Oversee dispatch, billing, and compliance to ensure smooth, accurate, and legally compliant daily operations.
• Manage office staff performance by providing guidance and assisting with daily question or issue resolution.
• Lead the onboarding and training of new hires, ensuring office staff and drivers are thoroughly trained on company procedures, safety protocols, and operational software.
• Optimize daily driver resource allocation to meet delivery schedules, anticipate capacity constraints, and maximize fleet efficiency.
• Reschedule resources dynamically in response to unforeseen circumstances such as traffic delays, driver call-outs, or sudden volume changes.
• Participate in an after-hours and weekend on-call rotation, sharing responsibility with other team members to serve as the point of contact for urgent operational needs.

Relationship & Asset Management

• Maintain strong customer relationships to anticipate shifting client needs and directly assist the dispatch team with strategic load planning.
• Build positive working relationships with drivers, addressing performance or behavioral issues promptly and professionally as necessary.
• Oversee vehicle GPS tracking and telematics, including the setup, removal, replacement, and troubleshooting of hardware/cameras.

Incident Management & Maintenance Oversight

• Coordinate breakdown logistics and execute all necessary activities involved with vehicle recovery and repair, including managing roadside emergencies when on call.
• Manage accident response protocols, handling all immediate and follow-up activities related to safety, documentation, and compliance.
• Oversee the Maintenance Department (Garage) by scheduling daily and weekly vehicle repairs and working with management on garage procurement of parts/supplies.

Qualifications & Skills

• Proven experience in transportation operations management, fleet management, or a closely related logistics role.
• Strong leadership capabilities with a track record of managing office staff and driver performance.
• Ability to work effectively within an on-call rotation, demonstrating strong decision-making and stress-management skills during off-hours emergencies.
• Technical proficiency with fleet management software, specifically experience with Verizon Connect or similar GPS/camera telematics systems is highly preferred.
• Excellent problem-solving skills to quickly handle critical, high-stress situations like accidents and vehicle breakdowns.
• Strong communication skills to effectively bridge relationships with customers, drivers, and internal mechanics.
• Knowledge of DOT regulations and compliance standards.

Pay: $75,000.00 - $85,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person