Assistant Operations Manager Jobs in Virginia
Assistant Operations Manager jobs in Virginia concentrate in defense contracting, logistics, healthcare systems, and federal agency support, with demand at every level from entry-level coordinators stepping up to senior operations leads. The largest hiring activity is in Northern Virginia, Richmond, and the Hampton Roads area, where employers like Booz Allen Hamilton, Leidos, and Inova Health System maintain substantial operations teams. The most in-demand specialties are facilities and supply chain operations, contract and program support, and healthcare operations management. Find a role that fits below and apply directly.
Find JobsOverview
Showing 5 of 21+ Assistant Operations Manager jobs
To assist with planning, managing and directing the functions of mortgage loan production from loan origination through closing in an assigned geographic area. Ensure excellent member service, maximize operational efficiency and minimize risk and losses to NFCU. Assist with establishing and implementing performance standards to increase productivity and enhance member service. Evaluate and adjust branch work quality, staff performance, systems, processes and procedures to meet goals. Manage daily activities of professional employees and/or supervisors. Support senior management in developing and executing strategic plans. Act as Manager in the incumbent’s absence.
- Assist with developing branch strategy, establishing priorities and setting goals; evaluate and implement standards to ensure alignment with department/organizational objectives
- Manage and direct operations to ensure production goals, service level agreements and corporate objectives are met
- Monitor work environment and direct allocation of resources to ensure adequate staffing to meet production and member service standards
- Assist with conducting benchmarking and trend analysis to drive continuous improvement and elevate service performance, increase member experience quality, generate revenue, minimize financial risk, and maintain high operational efficiency
- Identify and resolve operational and performance gaps and obstacles; recommend and implement changes and improvements
- Develop, recommend, implement, and communicate new and/or changes to loan programs and products
- Analyze loan risk in accordance with investor standards and desktop underwriter requirements
- Identify discrepancies and/or errors and direct staff to take appropriate action
- Investigate escalated member inquiries/complaints and take appropriate action
- Provide guidance and direction to staff regarding member related matters, operational issues, processing, policy, account management, underwriting, and closing functions; authorize appropriate solutions to resolve issues
- Ensure member contact is performed in accordance with established SLAs
- Maintain thorough knowledge of, provide guidance, and ensure compliance with applicable federal and state laws, rules, regulations (e.g., e.g., RESPA, MDIA, TIL, ECOA) and NFCU, NCUA, and CFPB policies and procedures
- Monitor and analyze changes to applicable federal and state laws, rules and regulations; develop action plans for implementation/dissemination, and coordinate changes with affected branches/divisions
- Perform quality control audits to ensure compliance with applicable federal and state laws, rules, regulations, and NFCU policies and procedures
- Remain alert to threats to loan security, fraudulent applications, and other questionable practices that may negatively impact the integrity of the loan portfolio
- Address and resolve internal/external audit questions and findings
- Organize and promote a work environment that emphasizes member service, creativity, quality, productivity, and partnership
- Collaborate with other business units to analyze and improve procedures and resolve problems to ensure high quality member service
- Develop and implement new/updated policies, procedures, goals and priorities for the branch as necessitated by demands, changing conditions, volume and/or management request
- Provide management with reports and comparative analyses; identify trends and recommend changes
- Lead and/or represent branch in change management efforts, cross-functional initiatives and department/organization projects
- Assist with overseeing training and development programs for staff; provide training to staff; assist with evaluating training programs to ascertain effectiveness
- Perform supervisory/managerial responsibilities
- Ensure adequate/skilled staffing; select employees
- Establish performance goals and priorities
- Prepare, conduct and review performance appraisals
- Develop, mentor and counsel staff
- Provide input and/or prepare budget requirements for Annual Financial Plan (AFP)
- Ensure section/branch goals and objectives align with division/department strategy
- Ensure efficiency of operations
- Leadership Level – Supervise daily activities
- Perform other duties as assigned
- Bachelor’s degree in Finance, Economics, Business Administration, or related field, or an equivalent combination of education, training, and experience
- Advanced knowledge of applicable federal and state laws, rules and regulations
- Advanced knowledge of FHA, VA, FNMA, Freddie Mac and Conventional Investor guidelines
- Advanced skill applying lending principles, financial practices, and evaluation of creditworthiness to make credit decisions
- Advanced knowledge of mortgage and equity loan products, services, processes and procedures
- Significant progressively responsible experience leading and managing a multi-functional mortgage processing/closing or underwriting operation, preferably in a large financial institution
- Significant experience in member/customer service operations to include understanding of effective member/customer service philosophy
- Advanced knowledge of data querying, reporting, forecasting, analysis and operations research, including statistical methods and modeling
- Significant experience in change management
Significant experience supervising and leading employees
Desired Qualifications
- Working knowledge of NFCU products, services, programs, policies and procedures
- Advanced skill interpreting and applying applicable federal and state laws, rules and regulations
- Advanced analytical thinking skills to include summarizing information and clearly identifying key elements, patterns, results or relationships
- Advanced skill to influence, negotiate and persuade to reach agreeable exchange and positive outcomes
- Advanced skill presenting findings, conclusions, alternatives and information clearly and concisely
- Advanced skill exercising initiative and using good judgment to make sound decisions
- Advanced verbal and written communication skills
- Advanced database, word processing, spreadsheet, and presentation software skills
- Advanced skill building effective relationships through rapport, trust, diplomacy and tact
- Advanced skill in producing desired results and achieving goals and objectives
- Advanced skill identifying and analyzing business requirements and recommending solutions
- Advanced organizational, planning and time management skills
Advanced critical thinking, analytical, and problem-solving skills
Additional Information
- Hours:
- Monday - Friday, 8:00AM - 4:30PM
- Locations:
- 5510 Heritage Oaks Drive, Pensacola, FL 32526
- 141 Security Drive, Winchester, VA 22602
Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.
Our approach to careers is simple yet powerful: Make our mission your passion.
- FORTUNE 100 Best Companies to Work For® 2025
- Yello and WayUp Top 100 Internship Programs
- Computerworld® Best Places to Work in IT
- Newsweek Most Loved Workplaces
- 2025 PEOPLE® Companies That Care
- Newsweek Most Trustworthy Companies in America
- Military Times 2025 Best for Vets Employers
- Best Companies for Latinos to Work for 2025
- Forbes® 2025 America’s Best Large Employers
- Forbes® 2025 America's Best Employers for New Grads
- Forbes® 2025 America's Best Employers for Tech Workers
- 2025 RippleMatch Campus Forward Award Winner for Overall Excellence
- Military.com Top Military Spouse Employers 2025
- 2025 Handshake Early Talent Award
From Fortune . ©2025 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.
Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.
Accommodations: If you need accommodation or assistance for a qualifying condition to complete the online application (or during any stage of the hiring process), you can contact Navy Federal's Medical Accommodations team at medicalaccommodations@navyfederal.org or by calling 1-888-503-6013. This team cannot provide any information on job postings or application status.
Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team’s discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.
Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.
Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
To assist with planning, managing and directing the functions of mortgage loan production from loan origination through closing in an assigned geographic area. Ensure excellent member service, maximize operational efficiency and minimize risk and losses to NFCU. Assist with establishing and implementing performance standards to increase productivity and enhance member service. Evaluate and adjust branch work quality, staff performance, systems, processes and procedures to meet goals. Manage daily activities of professional employees and/or supervisors. Support senior management in developing and executing strategic plans. Act as Manager in the incumbent’s absence.
- Assist with developing branch strategy, establishing priorities and setting goals; evaluate and implement standards to ensure alignment with department/organizational objectives
- Manage and direct operations to ensure production goals, service level agreements and corporate objectives are met
- Monitor work environment and direct allocation of resources to ensure adequate staffing to meet production and member service standards
- Assist with conducting benchmarking and trend analysis to drive continuous improvement and elevate service performance, increase member experience quality, generate revenue, minimize financial risk, and maintain high operational efficiency
- Identify and resolve operational and performance gaps and obstacles; recommend and implement changes and improvements
- Develop, recommend, implement, and communicate new and/or changes to loan programs and products
- Analyze loan risk in accordance with investor standards and desktop underwriter requirements
- Identify discrepancies and/or errors and direct staff to take appropriate action
- Investigate escalated member inquiries/complaints and take appropriate action
- Provide guidance and direction to staff regarding member related matters, operational issues, processing, policy, account management, underwriting, and closing functions; authorize appropriate solutions to resolve issues
- Ensure member contact is performed in accordance with established SLAs
- Maintain thorough knowledge of, provide guidance, and ensure compliance with applicable federal and state laws, rules, regulations (e.g., e.g., RESPA, MDIA, TIL, ECOA) and NFCU, NCUA, and CFPB policies and procedures
- Monitor and analyze changes to applicable federal and state laws, rules and regulations; develop action plans for implementation/dissemination, and coordinate changes with affected branches/divisions
- Perform quality control audits to ensure compliance with applicable federal and state laws, rules, regulations, and NFCU policies and procedures
- Remain alert to threats to loan security, fraudulent applications, and other questionable practices that may negatively impact the integrity of the loan portfolio
- Address and resolve internal/external audit questions and findings
- Organize and promote a work environment that emphasizes member service, creativity, quality, productivity, and partnership
- Collaborate with other business units to analyze and improve procedures and resolve problems to ensure high quality member service
- Develop and implement new/updated policies, procedures, goals and priorities for the branch as necessitated by demands, changing conditions, volume and/or management request
- Provide management with reports and comparative analyses; identify trends and recommend changes
- Lead and/or represent branch in change management efforts, cross-functional initiatives and department/organization projects
- Assist with overseeing training and development programs for staff; provide training to staff; assist with evaluating training programs to ascertain effectiveness
- Perform supervisory/managerial responsibilities
- Ensure adequate/skilled staffing; select employees
- Establish performance goals and priorities
- Prepare, conduct and review performance appraisals
- Develop, mentor and counsel staff
- Provide input and/or prepare budget requirements for Annual Financial Plan (AFP)
- Ensure section/branch goals and objectives align with division/department strategy
- Ensure efficiency of operations
- Leadership Level – Supervise daily activities
- Perform other duties as assigned
- Bachelor’s degree in Finance, Economics, Business Administration, or related field, or an equivalent combination of education, training, and experience
- Advanced knowledge of applicable federal and state laws, rules and regulations
- Advanced knowledge of FHA, VA, FNMA, Freddie Mac and Conventional Investor guidelines
- Advanced skill applying lending principles, financial practices, and evaluation of creditworthiness to make credit decisions
- Advanced knowledge of mortgage and equity loan products, services, processes and procedures
- Significant progressively responsible experience leading and managing a multi-functional mortgage processing/closing or underwriting operation, preferably in a large financial institution
- Significant experience in member/customer service operations to include understanding of effective member/customer service philosophy
- Advanced knowledge of data querying, reporting, forecasting, analysis and operations research, including statistical methods and modeling
- Significant experience in change management
Significant experience supervising and leading employees
Desired Qualifications
- Working knowledge of NFCU products, services, programs, policies and procedures
- Advanced skill interpreting and applying applicable federal and state laws, rules and regulations
- Advanced analytical thinking skills to include summarizing information and clearly identifying key elements, patterns, results or relationships
- Advanced skill to influence, negotiate and persuade to reach agreeable exchange and positive outcomes
- Advanced skill presenting findings, conclusions, alternatives and information clearly and concisely
- Advanced skill exercising initiative and using good judgment to make sound decisions
- Advanced verbal and written communication skills
- Advanced database, word processing, spreadsheet, and presentation software skills
- Advanced skill building effective relationships through rapport, trust, diplomacy and tact
- Advanced skill in producing desired results and achieving goals and objectives
- Advanced skill identifying and analyzing business requirements and recommending solutions
- Advanced organizational, planning and time management skills
Advanced critical thinking, analytical, and problem-solving skills
Additional Information
- Hours:
- Monday - Friday, 8:00AM - 4:30PM
- Locations:
- 5510 Heritage Oaks Drive, Pensacola, FL 32526
- 141 Security Drive, Winchester, VA 22602
Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.
Our approach to careers is simple yet powerful: Make our mission your passion.
- FORTUNE 100 Best Companies to Work For® 2025
- Yello and WayUp Top 100 Internship Programs
- Computerworld® Best Places to Work in IT
- Newsweek Most Loved Workplaces
- 2025 PEOPLE® Companies That Care
- Newsweek Most Trustworthy Companies in America
- Military Times 2025 Best for Vets Employers
- Best Companies for Latinos to Work for 2025
- Forbes® 2025 America’s Best Large Employers
- Forbes® 2025 America's Best Employers for New Grads
- Forbes® 2025 America's Best Employers for Tech Workers
- 2025 RippleMatch Campus Forward Award Winner for Overall Excellence
- Military.com Top Military Spouse Employers 2025
- 2025 Handshake Early Talent Award
From Fortune . ©2025 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.
Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.
Accommodations: If you need accommodation or assistance for a qualifying condition to complete the online application (or during any stage of the hiring process), you can contact Navy Federal's Medical Accommodations team at medicalaccommodations@navyfederal.org or by calling 1-888-503-6013. This team cannot provide any information on job postings or application status.
Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team’s discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.
Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.
Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
See All 21 Assistant Operations Manager Jobs in Virginia
Find roles in Virginia that match your experience and apply in just a few clicks.
Find JobsAssistant Operations Manager Jobs by City in Virginia
Where Virginia roles are concentrated, by current openings.
Assistant Operations Manager Job Market in Virginia
A snapshot from current Virginia openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Retail
- Technology & Software
What Virginia Employers Look For
The qualifications that appear most often in assistant operations manager jobs across Virginia.
- Bachelor's degree in business administration, operations management, or a related field required
- Two or more years of supervisory or operations coordination experience in a relevant industry
- Proficiency with enterprise resource planning or operations management software platforms
- Strong knowledge of process improvement methodologies such as Lean or Six Sigma
- Demonstrated ability to manage budgets, schedules, and cross-functional teams simultaneously
- Excellent written and verbal communication skills for reporting to senior leadership
Assistant Operations Manager Jobs in Virginia: Frequently Asked Questions
How do you become a assistant operations manager in Virginia?
Most assistant operations manager roles in Virginia require a bachelor's degree in business, operations management, or a closely related field, combined with hands-on experience in a supervisory or coordination role. Virginia does not issue a state license specific to this position, but employers in defense contracting and healthcare often require security clearance eligibility or industry-recognized certifications such as Project Management Professional or Lean Six Sigma Green Belt before or shortly after hiring.
Which companies hire assistant operations managers in Virginia?
Companies currently hiring assistant operations managers in Virginia include Metropolis, The Home Depot, and HII, per current listings on Migrate Mate as of September 2026. Virginia's concentration of defense contractors, federal agency support firms, and large healthcare systems means hiring activity stays consistent across economic cycles.
Which Virginia cities have the most assistant operations manager jobs?
McLean, Alexandria, and Leesburg are the Virginia cities with the most assistant operations manager openings. Northern Virginia drives the largest share of demand because of its dense cluster of federal contractors and technology firms headquartered near Washington, D.C., while Richmond's corporate and healthcare sector and Hampton Roads' military and logistics base account for strong hiring in those metro areas.
Are there remote assistant operations manager jobs in Virginia?
Yes, but they are less common than in purely analytical roles, since the position often involves overseeing staff, facilities, and physical workflows on-site. About 33% of assistant operations manager openings tied to Virginia are remote or hybrid as of September 2026, and those arrangements tend to cluster in program support, contract administration, and back-office operations functions rather than facility or production management roles.
How can I get hired as a assistant operations manager in Virginia with little or no experience?
The most realistic entry path is moving into the role from an adjacent position such as operations coordinator, logistics analyst, or administrative supervisor within a Virginia employer. Large defense contractors like General Dynamics and SAIC, as well as health systems like VCU Health and Sentara Healthcare, run structured associate and rotational programs that place candidates without direct management experience into operations tracks. Earning a Lean Six Sigma White or Yellow Belt credential before applying noticeably strengthens a candidacy for these programs.
Where can I find and apply to assistant operations manager jobs in Virginia?
You can find and apply to assistant operations manager jobs in Virginia on Migrate Mate, which lists current Virginia openings updated regularly. Find the roles that fit your background and apply directly to the employers posting them.
See All 21 Assistant Operations Manager Jobs in Virginia
Find roles in Virginia that match your experience and apply in just a few clicks.
Find Jobs