Business Operations Manager Jobs in Minnesota
Business Operations Manager jobs in Minnesota are concentrated in the Twin Cities metro, with additional hiring activity in Rochester and Duluth, where employers like UnitedHealth Group, 3M, and Mayo Clinic consistently staff operations leadership across healthcare, technology, and manufacturing. The most in-demand specialties include process improvement, cross-functional project coordination, and financial operations oversight. Openings range from associate-level operations roles to senior manager positions overseeing multi-site teams. Scan the live roles below and apply to whichever ones fit.
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- Bachelor’s degree and 2 years of post-bachelor’s supervisory, operational, or administrative experience or a combination of education and supervisory, operational, or administrative experience totaling 6 years.
- Experience working with computers.
- Experience providing customer service.
- Strong communication skills and ability to correspond effectively.
- Demonstrated commitment to diversity and social justice.
- Demonstrated understanding of the educational value of on-campus housing.
- Experience training others on policies and contracts.
- Experience in housing operations on a college campus or previous experience in university student affairs.
- Experience hiring, training, developing, and supervising students in a university environment.
Please note, this position is not eligible for H-1B or Green Card sponsorship. This position does not offer a STEM OPT training program.
The Business Operations Supervisor (BOS) manages the business office and 24/7 information desk in a residence hall or apartment complex. The BOS manages hall/apartment occupancy, housing contract processes and policies, summer conference/apartment operations and the hall/apartment information desk. The position directly supervises student employees who work at the information desk and business office, conduct hall tours, and provide services for residents and guests throughout the academic year and summer.
The BOS provides guidance for residents in navigating their contract, assignment, and bill at the building-level. They support the community culture of the building as a critical access point for residents, potential residents, and their guests. The BOS supports several central-based processes that ensure optimum occupancy and customer satisfaction. The BOS reports to either the Housing Operations Coordinator or the Assistant Director of Housing Operations.
- Location and Work Environment: Work is performed mainly in an office setting.
Primary Responsibilities:
Housing Operations Management (30%)
- Manage, direct, and lead all business operations within a residence hall/apartment complex.
- Manage and administer all housing contract policies and procedures.
- Implement and manage housing processes and procedures including: room/apartment changes, resident check ins/outs, contract release requests, disability accommodations,and occupancy reports.
- Manage the student class load credit monitoring process, at the building level, in collaboration with the Residence Director (RD) and the Housing Billing Specialist.
- Manage and monitor the business operations budget annually within a residence hall/apartment complex.
- Monitor functioning of business office equipment and request repair when needed.
- Purchase and inventory supplies for building operations.
- Manage and audit the use of keys for resident rooms, community spaces, vendors, and trades workers throughout the building(s). Oversee a weekly key audit of resident room keys for assigned building(s).
- Order and maintain key inventory for the residence hall/apartment complex.
- Implement comprehensive audit of all keys 3 times per year in assigned building(s).
- Ensure rigorous security and oversight for the use of submaster keys within assigned building(s).
- Facilitate all resident room lock changes in coordination with Facilities Management.
- Serve as department access control staff member for resident/guest access.
- Coordinate scheduling of common space within the hall/apartment.
- Provide consistent internal and external communications utilizing electronic messages and other communication mechanisms.
- Serve as the initial responder within the hall/apartment Customer Relationship Management (CRM) system in collaboration with the building Residence Life staff.
- Respond to and work to resolve resident/guest/parent questions/concerns and advise residents/guests/parents on hall/apartment policies and procedures.
- Coordinate hall tours in collaboration with University Admissions and train student staff on the Housing and Residence Life brand.
- Submit charges to student accounts for lost keys and other items.
Supervision of Business Operations Staff (25%)
- Recruit, hire, train, schedule, supervise, and evaluate Senior Business Office Assistant (SBOA), Business Office Assistant (BOA) and Office Assistant (OA) staff (15-25 students for one building, 30-60 students for two buildings) working at the information desk, in the business office, and conducting building tours.
- Develop and facilitate ongoing training and development initiatives for student staff.
- Monitor and complete assigned payroll functions for hall/apartment student staff, and assist with select human resource tasks.
- Complete onboarding process for new student employees.
Administer the Summer Housing Program (20%)
- Plan and execute the summer housing program in a residence hall/apartment complex in collaboration with Conferences and Event Services (CES) and Contracts, Assignments, Billing (CAB) staff.
- Lead and serve on unit committees associated with the summer housing program.
- Select and train the Hospitality Specialist (HS) and Hospitality Business Specialist (HBS) staff in a residence hall/apartment in collaboration with CES.
- Supervise, schedule, and evaluate 5 - 16 HS and HBS staff members.
- Receive notification of summer Incident reports and follow up with guest/resident, CES, and conference coordinator, and HS staff.
Manage the Hall/Apartment Information Desk (15%)
- Manage day-to-day Information Desk operations and processes.
- Utilize StarRez to manage and monitor Information Desk processes.
- Develop, implement, and enforce Information Desk policies and procedures.
- Resolve resident/customer complaints related to the functions of the Information Desk.
- Support an inclusive, welcoming hall/apartment environment.
Collaboration/Outreach (10%)
- Meet regularly with the building management team and facilitate the meetings in rotation with the RD and the FS.
- Serve as the business office and operations training contact for new Residence Life Staff in the residence hall/apartment complex.
- Meet regularly with the Assistant Director of Housing Operations/Housing Operations Coordinator and participate in staff meetings.
- Collaborate with the Housing Operations Coordinator on projects and committees.
- Coordinate with US Census representatives to complete regular census surveys in the residence hall/apartment complex.
- Attend professional development training opportunities.
- Serve on departmental committees.
- Lead and serve on unit committees.
- Serve as a primary building contact with University offices and departments.
- Other duties as assigned by the Assistant Director, Housing Operations.
Applications must be submitted online. To be considered for this position, please click the Apply button and follow the instructions. You will be given the opportunity to complete an online application for the position and attach a cover letter and resume.
Additional documents may be attached after application by accessing your "My Job Applications" page and uploading documents in the "My Cover Letters and Attachments" section.
To request an accommodation during the application process, please e-mail jobcentr@umn.edu.
The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission. The University is committed to attracting and retaining employees with varying identities and backgrounds.
The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression. To learn more about diversity at the U: http://diversity.umn.edu
Any offer of employment is contingent upon the successful completion of a background check. Our presumption is that prospective employees are eligible to work here. Criminal convictions do not automatically disqualify finalists from employment.
The University of Minnesota, Twin Cities (UMTC)
The University of Minnesota, Twin Cities (UMTC), is among the largest public research universities in the country, offering undergraduate, graduate, and professional students a multitude of opportunities for study and research. Located at the heart of one of the nation's most vibrant, diverse metropolitan communities, students on the campuses in Minneapolis and St. Paul benefit from extensive partnerships with world-renowned health centers, international corporations, government agencies, and arts, nonprofit, and public service organizations.
At the University of Minnesota, we are proud to be recognized by Forbes as a Best Employer for Company Culture (2026), Best Employer for Women (2023, 2025, 2026), and Best Employer by State (2022-2026). In 2026, we also received Culture Excellence & Industry Awards recognition for employee appreciation and work-life flexibility.
- Bachelor’s degree and 2 years of post-bachelor’s supervisory, operational, or administrative experience or a combination of education and supervisory, operational, or administrative experience totaling 6 years.
- Experience working with computers.
- Experience providing customer service.
- Strong communication skills and ability to correspond effectively.
- Demonstrated commitment to diversity and social justice.
- Demonstrated understanding of the educational value of on-campus housing.
- Experience training others on policies and contracts.
- Experience in housing operations on a college campus or previous experience in university student affairs.
- Experience hiring, training, developing, and supervising students in a university environment.
Please note, this position is not eligible for H-1B or Green Card sponsorship. This position does not offer a STEM OPT training program.
The Business Operations Supervisor (BOS) manages the business office and 24/7 information desk in a residence hall or apartment complex. The BOS manages hall/apartment occupancy, housing contract processes and policies, summer conference/apartment operations and the hall/apartment information desk. The position directly supervises student employees who work at the information desk and business office, conduct hall tours, and provide services for residents and guests throughout the academic year and summer.
The BOS provides guidance for residents in navigating their contract, assignment, and bill at the building-level. They support the community culture of the building as a critical access point for residents, potential residents, and their guests. The BOS supports several central-based processes that ensure optimum occupancy and customer satisfaction. The BOS reports to either the Housing Operations Coordinator or the Assistant Director of Housing Operations.
- Location and Work Environment: Work is performed mainly in an office setting.
Primary Responsibilities:
Housing Operations Management (30%)
- Manage, direct, and lead all business operations within a residence hall/apartment complex.
- Manage and administer all housing contract policies and procedures.
- Implement and manage housing processes and procedures including: room/apartment changes, resident check ins/outs, contract release requests, disability accommodations,and occupancy reports.
- Manage the student class load credit monitoring process, at the building level, in collaboration with the Residence Director (RD) and the Housing Billing Specialist.
- Manage and monitor the business operations budget annually within a residence hall/apartment complex.
- Monitor functioning of business office equipment and request repair when needed.
- Purchase and inventory supplies for building operations.
- Manage and audit the use of keys for resident rooms, community spaces, vendors, and trades workers throughout the building(s). Oversee a weekly key audit of resident room keys for assigned building(s).
- Order and maintain key inventory for the residence hall/apartment complex.
- Implement comprehensive audit of all keys 3 times per year in assigned building(s).
- Ensure rigorous security and oversight for the use of submaster keys within assigned building(s).
- Facilitate all resident room lock changes in coordination with Facilities Management.
- Serve as department access control staff member for resident/guest access.
- Coordinate scheduling of common space within the hall/apartment.
- Provide consistent internal and external communications utilizing electronic messages and other communication mechanisms.
- Serve as the initial responder within the hall/apartment Customer Relationship Management (CRM) system in collaboration with the building Residence Life staff.
- Respond to and work to resolve resident/guest/parent questions/concerns and advise residents/guests/parents on hall/apartment policies and procedures.
- Coordinate hall tours in collaboration with University Admissions and train student staff on the Housing and Residence Life brand.
- Submit charges to student accounts for lost keys and other items.
Supervision of Business Operations Staff (25%)
- Recruit, hire, train, schedule, supervise, and evaluate Senior Business Office Assistant (SBOA), Business Office Assistant (BOA) and Office Assistant (OA) staff (15-25 students for one building, 30-60 students for two buildings) working at the information desk, in the business office, and conducting building tours.
- Develop and facilitate ongoing training and development initiatives for student staff.
- Monitor and complete assigned payroll functions for hall/apartment student staff, and assist with select human resource tasks.
- Complete onboarding process for new student employees.
Administer the Summer Housing Program (20%)
- Plan and execute the summer housing program in a residence hall/apartment complex in collaboration with Conferences and Event Services (CES) and Contracts, Assignments, Billing (CAB) staff.
- Lead and serve on unit committees associated with the summer housing program.
- Select and train the Hospitality Specialist (HS) and Hospitality Business Specialist (HBS) staff in a residence hall/apartment in collaboration with CES.
- Supervise, schedule, and evaluate 5 - 16 HS and HBS staff members.
- Receive notification of summer Incident reports and follow up with guest/resident, CES, and conference coordinator, and HS staff.
Manage the Hall/Apartment Information Desk (15%)
- Manage day-to-day Information Desk operations and processes.
- Utilize StarRez to manage and monitor Information Desk processes.
- Develop, implement, and enforce Information Desk policies and procedures.
- Resolve resident/customer complaints related to the functions of the Information Desk.
- Support an inclusive, welcoming hall/apartment environment.
Collaboration/Outreach (10%)
- Meet regularly with the building management team and facilitate the meetings in rotation with the RD and the FS.
- Serve as the business office and operations training contact for new Residence Life Staff in the residence hall/apartment complex.
- Meet regularly with the Assistant Director of Housing Operations/Housing Operations Coordinator and participate in staff meetings.
- Collaborate with the Housing Operations Coordinator on projects and committees.
- Coordinate with US Census representatives to complete regular census surveys in the residence hall/apartment complex.
- Attend professional development training opportunities.
- Serve on departmental committees.
- Lead and serve on unit committees.
- Serve as a primary building contact with University offices and departments.
- Other duties as assigned by the Assistant Director, Housing Operations.
Applications must be submitted online. To be considered for this position, please click the Apply button and follow the instructions. You will be given the opportunity to complete an online application for the position and attach a cover letter and resume.
Additional documents may be attached after application by accessing your "My Job Applications" page and uploading documents in the "My Cover Letters and Attachments" section.
To request an accommodation during the application process, please e-mail jobcentr@umn.edu.
The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission. The University is committed to attracting and retaining employees with varying identities and backgrounds.
The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression. To learn more about diversity at the U: http://diversity.umn.edu
Any offer of employment is contingent upon the successful completion of a background check. Our presumption is that prospective employees are eligible to work here. Criminal convictions do not automatically disqualify finalists from employment.
The University of Minnesota, Twin Cities (UMTC)
The University of Minnesota, Twin Cities (UMTC), is among the largest public research universities in the country, offering undergraduate, graduate, and professional students a multitude of opportunities for study and research. Located at the heart of one of the nation's most vibrant, diverse metropolitan communities, students on the campuses in Minneapolis and St. Paul benefit from extensive partnerships with world-renowned health centers, international corporations, government agencies, and arts, nonprofit, and public service organizations.
At the University of Minnesota, we are proud to be recognized by Forbes as a Best Employer for Company Culture (2026), Best Employer for Women (2023, 2025, 2026), and Best Employer by State (2022-2026). In 2026, we also received Culture Excellence & Industry Awards recognition for employee appreciation and work-life flexibility.
See All 17 Business Operations Manager Jobs in Minnesota
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Find JobsBusiness Operations Manager Jobs by City in Minnesota
Where Minnesota roles are concentrated, by current openings.
Business Operations Manager Job Market in Minnesota
A snapshot from current Minnesota openings, updated as new roles post.
Who's Hiring
What Minnesota Employers Look For
The qualifications that appear most often in business operations manager jobs across Minnesota.
- Bachelor's degree in business administration, operations management, or a related field
- Five or more years of experience leading operational functions or cross-functional teams
- Demonstrated proficiency with ERP systems such as SAP, Oracle, or similar platforms
- Strong background in process improvement methodologies including Lean or Six Sigma
- Experience managing budgets, forecasting, and operational performance reporting
- Ability to collaborate with senior leadership and translate strategy into operational plans
Business Operations Manager Jobs in Minnesota: Frequently Asked Questions
How do you become a business operations manager in Minnesota?
Most business operations manager roles in Minnesota require a bachelor's degree in business administration, operations, or a related discipline, and Minnesota does not require a state-issued license for this role. Employers in the Twin Cities and Rochester typically want candidates who have progressed through analyst, coordinator, or supervisor roles before stepping into management. An MBA or a Lean Six Sigma certification strengthens candidacy at larger organizations like those in healthcare or financial services.
How much do business operations managers make in Minnesota?
Business operations managers in Minnesota earn a median of about $99,340 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $46,960 for the lowest 10% to over $209,970 for the top 10%. Pay rises with experience, specialty, and employer.
Which companies hire business operations managers in Minnesota?
Employers hiring business operations managers in Minnesota right now include U.S. Bank, UNFI, and Target, based on current listings on Migrate Mate as of November 2026. Minnesota's concentration of Fortune 500 headquarters and large healthcare systems makes it one of the more active markets in the Midwest for this role.
Which Minnesota cities have the most business operations manager jobs?
Saint Paul, Minneapolis, and Bemidji account for the largest share of business operations manager openings in Minnesota. The Twin Cities drives the bulk of demand given its density of corporate headquarters, healthcare networks, and financial services firms, while Rochester's openings are heavily anchored by Mayo Clinic and its affiliated organizations.
Are there remote business operations manager jobs in Minnesota?
Yes, and more than many management roles, since a significant portion of the work involves data analysis, reporting, and cross-functional coordination that can be done off-site. About 25% of business operations manager openings tied to Minnesota are remote or hybrid as of November 2026, reflecting strong adoption among technology and financial services employers. Roles with direct oversight of physical facilities or warehouse operations tend to require on-site presence.
How can I get hired as a business operations manager in Minnesota with little or no experience?
The most realistic entry path is through an operations coordinator or business analyst role at a large Minnesota employer, then moving into management after demonstrating cross-functional impact. Companies like UnitedHealth Group and Target run structured rotational and development programs that place early-career candidates in operations tracks. A Lean Six Sigma Yellow Belt or a project management certificate from the University of Minnesota's Carlson School gives candidates a concrete credential that mid-market employers notice.
Where can I find and apply to business operations manager jobs in Minnesota?
You can find and apply to business operations manager jobs in Minnesota on Migrate Mate, which lists current Minnesota openings updated regularly. Search the roles that match your experience and location preference, then apply directly to the ones that fit your background.
See All 17 Business Operations Manager Jobs in Minnesota
Find roles in Minnesota that match your experience and apply in just a few clicks.
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