Client Executive Jobs in New York
Client Executive jobs in New York are among the most active in the country, concentrated in financial services, technology, media, and enterprise software across a market that ranges from junior account managers through senior relationship leaders. Most hiring is centered in New York City, with additional demand in White Plains and Stamford, where firms like IBM, Salesforce, and JPMorgan Chase maintain large client-facing teams. The most consistent openings are in SaaS account management, financial services client advisory, and enterprise technology sales. Find a role that fits below and apply directly.
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Our High Net Worth clients expect more than service — they expect a seamless, elevated experience at every touchpoint. Join us to shape the strategy, partnerships, and capabilities that bring that vision to life across Card, Concierge, and Travel.
Job Summary
As an Executive Director, Client Experience Strategy in our High Net Worth Card and Concierge team, you will define how we serve our most valued clients — from phone and digital servicing to exclusive dining, travel, and lifestyle experiences. You'll build and manage premium partner relationships, shape the fulfillment model that powers concierge offerings at scale, and ensure every interaction reflects a differentiated, best-in-class standard. Working closely with banking and wealth partners, you'll connect strategy to execution and bring the client's voice into every decision. This is an opportunity to shape a client experience strategy that directly influences how we grow and deepen relationships with our highest-value clients.
Job responsibilities:
- Define and drive a differentiated High Net Worth servicing strategy and roadmap, including servicing ethos, agent entitlements, policies, and capabilities across phone and digital journeys for Card, Fraud & Disputes, and Concierge/Travel servicing
- Build connectivity between servicing strategy and relevant banking and wealth partners to ensure a seamless client experience
- Create and evolve the fulfillment, sourcing, and support model across key Concierge verticals, including dining, events, entertainment, travel, and lifestyle services, deliverable at scale across Card portfolios
- Lead dining and concierge partner strategy, including sourcing, selection, negotiation, and ongoing management of restaurant, hospitality, entertainment, and lifestyle partners
- Establish a best-in-class dining ecosystem by identifying emerging trends, curating premium partner relationships, and developing reservation and access strategies
- Equip concierge teams to deliver differentiated and consistent client outcomes
- Partner across the High Net Worth team and banking and wealth partners on portfolio growth and deepening strategies to enable sales, product distribution, and client engagement
- Develop a client listening framework and feedback mechanisms in partnership with operations, wealth, and travel partners to analyze experience drivers and iterate strategy
- Serve as a client advocate and thought leader for the High Net Worth segment, influencing cross-functional teams on client needs across strategies and touchpoints, including communications and events
- Communicate the strategic vision, growth roadmap, and performance results to stakeholders and senior leadership in executive forums
Required qualifications, capabilities, and skills:
- 10+ years of experience in product strategy, consulting, or client operations, with a focus on High Net Worth and/or concierge-driven offerings
- Strong understanding of the High Net Worth client profile, client journeys, and P&L dynamics to inform servicing and enablement strategies
- Strategic thinker with a passion for creativity and innovation, balanced with attention to detail and execution
- Proven leadership and influencing skills, with the ability to collaborate across a highly matrixed environment with internal and external stakeholders
- Demonstrated ability to build strong teams and attract top talent
- Proactive and results-driven, with the ability to prioritize and manage multiple complex initiatives simultaneously
- Excellent written and verbal communication skills, with experience synthesizing information into executive-level deliverables
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
ABOUT THE TEAM
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.
Our High Net Worth clients expect more than service — they expect a seamless, elevated experience at every touchpoint. Join us to shape the strategy, partnerships, and capabilities that bring that vision to life across Card, Concierge, and Travel.
Job Summary
As an Executive Director, Client Experience Strategy in our High Net Worth Card and Concierge team, you will define how we serve our most valued clients — from phone and digital servicing to exclusive dining, travel, and lifestyle experiences. You'll build and manage premium partner relationships, shape the fulfillment model that powers concierge offerings at scale, and ensure every interaction reflects a differentiated, best-in-class standard. Working closely with banking and wealth partners, you'll connect strategy to execution and bring the client's voice into every decision. This is an opportunity to shape a client experience strategy that directly influences how we grow and deepen relationships with our highest-value clients.
Job responsibilities:
- Define and drive a differentiated High Net Worth servicing strategy and roadmap, including servicing ethos, agent entitlements, policies, and capabilities across phone and digital journeys for Card, Fraud & Disputes, and Concierge/Travel servicing
- Build connectivity between servicing strategy and relevant banking and wealth partners to ensure a seamless client experience
- Create and evolve the fulfillment, sourcing, and support model across key Concierge verticals, including dining, events, entertainment, travel, and lifestyle services, deliverable at scale across Card portfolios
- Lead dining and concierge partner strategy, including sourcing, selection, negotiation, and ongoing management of restaurant, hospitality, entertainment, and lifestyle partners
- Establish a best-in-class dining ecosystem by identifying emerging trends, curating premium partner relationships, and developing reservation and access strategies
- Equip concierge teams to deliver differentiated and consistent client outcomes
- Partner across the High Net Worth team and banking and wealth partners on portfolio growth and deepening strategies to enable sales, product distribution, and client engagement
- Develop a client listening framework and feedback mechanisms in partnership with operations, wealth, and travel partners to analyze experience drivers and iterate strategy
- Serve as a client advocate and thought leader for the High Net Worth segment, influencing cross-functional teams on client needs across strategies and touchpoints, including communications and events
- Communicate the strategic vision, growth roadmap, and performance results to stakeholders and senior leadership in executive forums
Required qualifications, capabilities, and skills:
- 10+ years of experience in product strategy, consulting, or client operations, with a focus on High Net Worth and/or concierge-driven offerings
- Strong understanding of the High Net Worth client profile, client journeys, and P&L dynamics to inform servicing and enablement strategies
- Strategic thinker with a passion for creativity and innovation, balanced with attention to detail and execution
- Proven leadership and influencing skills, with the ability to collaborate across a highly matrixed environment with internal and external stakeholders
- Demonstrated ability to build strong teams and attract top talent
- Proactive and results-driven, with the ability to prioritize and manage multiple complex initiatives simultaneously
- Excellent written and verbal communication skills, with experience synthesizing information into executive-level deliverables
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
ABOUT THE TEAM
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.
See All 29 Client Executive Jobs in New York
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Find Client Executive JobsClient Executive Jobs by City in New York
Where New York roles are concentrated, by current openings.
Client Executive Job Market in New York
A snapshot from current New York openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Accounting & Auditing
- Fintech
- Insurance
- Banking & Financial Services
- Investment & Asset Management
What New York Employers Look For
The qualifications that appear most often in client executive jobs across New York.
- Three or more years of account management or client relationship experience in a New York industry
- Proven ability to manage and grow revenue within an existing enterprise client portfolio
- Bachelor's degree in business, communications, finance, or a related field
- Experience working with CRM platforms such as Salesforce to track pipeline and client activity
- Strong presentation and negotiation skills developed in a B2B or financial services environment
- Familiarity with New York's competitive enterprise or financial services client landscape
Client Executive Jobs in New York: Frequently Asked Questions
How do you become a client executive in New York?
The typical path starts with a bachelor's degree in business, finance, or communications followed by two to four years in an account management, sales, or client services role. New York employers in financial services may expect familiarity with FINRA-regulated environments, and some firms prefer candidates who hold a Series 7 or Series 63 license through FINRA. Building experience at a New York agency, SaaS company, or financial institution before moving into a client executive title is the most common route.
How much do client executives make in New York?
Client executives in New York earn a median of about $92,190 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $45,750 for the lowest 10% to over $174,820 for the top 10%. Pay rises with experience, specialty, and employer.
Which companies hire client executives in New York?
Employers hiring client executives in New York right now include JPMorganChase, Grant Thornton, and Centivo, based on current listings on Migrate Mate as of November 2026. New York's density of financial institutions, enterprise technology firms, and global media companies means client executive roles appear across a wide range of industries and company sizes.
Which New York cities have the most client executive jobs?
New York, Buffalo, and Brooklyn have the most client executive openings in New York. New York City dominates because of its concentration of financial services headquarters, enterprise technology offices, and global media companies, while White Plains and other Westchester locations draw demand from large corporate campuses that serve the tri-state region.
Are there remote client executive jobs in New York?
Yes, and more than most fields, since client executive work is primarily relationship-driven and communication-based rather than tied to a physical worksite. About 75% of client executive openings tied to New York are remote or hybrid as of November 2026, reflecting how broadly distributed client portfolios tend to be in enterprise and SaaS environments. Strategic account management and digital-first industries offer the most fully remote opportunities.
How can I get hired as a client executive in New York with little or no experience?
The most realistic entry point is a business development representative or account coordinator role at a New York SaaS company or financial services firm, where you build pipeline and client communication skills before moving into a client executive title. Large employers like IBM and Salesforce run structured associate programs in New York that develop junior talent into client-facing roles. A demonstrated ability to manage relationships, combined with a FINRA license for financial services tracks, gives candidates a clear edge in a competitive applicant pool.
Where can I find and apply to client executive jobs in New York?
You can find and apply to client executive jobs in New York on Migrate Mate, which lists current openings from employers hiring in the state right now. Search the listings, find roles that match your experience and the industries you want to work in, and apply directly to the ones that fit.
See All 29 Client Executive Jobs in New York
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