Operations Jobs at Quest Diagnostics with Visa Sponsorship
Operations jobs at Quest Diagnostics span lab services, logistics, and patient support functions, with a track record of sponsoring international talent in this space. If you're navigating visa requirements while targeting a healthcare operations career, Quest is a genuine option worth pursuing.
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This role would be a dynamic and experienced leader who establishes and drives our Sales & Operations Planning (S&OP) process. This role sits within the Operations organization and requires deep partnership and a sophisticated understanding of the Commercial business. This is a critical leadership role that will ensure alignment between our commercial forecasts and operational capabilities. The Sr Manager of S&OP will be responsible for developing a robust process that not only balances demand and supply but also actively improves the quality and accuracy of the commercial inputs that feed the plan. This role requires a strong background in S&OP, data analysis, and process improvement, with a deep understanding of lean principles and proven commercial acumen.
Remote/National: Open to candidates nationwide. Requires on-site attendance approximately once per month at a Quest Diagnostics facility.
Responsibilities
- Develop S&OP Framework: Design, implement, and lead a comprehensive S&OP process from the ground up. Define the charter, process steps, meeting cadence, and key performance indicators (KPIs) for the S&OP cycle.
- Demand Plan Co-Creation & Refinement: Partner with Commercial, Sales, and Product Management teams to build a consensus demand forecast. Critically evaluate forecast inputs, challenge assumptions, and guide the commercial team in improving their forecasting methods to enhance accuracy.
- Commercial Process Integration: Proactively map, understand, and help refine key commercial processes (e.g., sales pipeline management, market intelligence gathering, new product launch planning) to ensure the S&OP process is driven by high-integrity data.
- Capacity & Supply Planning: Work with Operations, Manufacturing, and Laboratory leaders to assess and understand the current and future capacity of our facilities and workforce. Identify potential constraints and bottlenecks in the system.
- Integrated Reconciliation & Scenario Planning: Build and maintain a sophisticated planning model that integrates the demand forecast with the supply and capacity plan. Use this model to run scenarios and identify gaps between demand and supply.
- Process Improvement: Utilize Lean manufacturing and flow principles to continuously improve operational efficiency, reduce waste, and enhance throughput.
- Data Analysis & Reporting:
- Conduct ad-hoc data analysis in Excel to answer critical business questions and explore emerging trends.
- Develop and maintain ongoing reports and dashboards in PowerPoint and other tools to communicate S&OP performance and insights to stakeholders.
Required QUALIFICATIONS
- Experience: 10+ years of experience in supply chain, operations, or a related field, with at least 5 years in a leadership role directly managing an S&OP process.
- Industry: Experience in healthcare, diagnostics, medical devices, or another large-scale, complex operational industry is required.
- Technical Skills:
- Proven expertise in building and managing complex models in Microsoft Excel.
- Advanced proficiency in Microsoft PowerPoint for creating executive-level presentations.
- Preferred experience using Arena or another simulation software to build stochastic simulation models.
Work Environment
- Remote, but within proximity to a Quest lab. Available on eastern time zone business hours.
- Travel required.
Education
- Bachelor’s degree in Supply Chain Management, Business, Engineering, or a related field. (Required)
- Master’s degree in Supply Chain Management, Business, Engineering, or a related field. (Preferred)
About The Team
Quest Diagnostics honors our service members and encourages veterans to apply. While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.
Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.
Job Description
This role would be a dynamic and experienced leader who establishes and drives our Sales & Operations Planning (S&OP) process. This role sits within the Operations organization and requires deep partnership and a sophisticated understanding of the Commercial business. This is a critical leadership role that will ensure alignment between our commercial forecasts and operational capabilities. The Sr Manager of S&OP will be responsible for developing a robust process that not only balances demand and supply but also actively improves the quality and accuracy of the commercial inputs that feed the plan. This role requires a strong background in S&OP, data analysis, and process improvement, with a deep understanding of lean principles and proven commercial acumen.
Remote/National: Open to candidates nationwide. Requires on-site attendance approximately once per month at a Quest Diagnostics facility.
Responsibilities
- Develop S&OP Framework: Design, implement, and lead a comprehensive S&OP process from the ground up. Define the charter, process steps, meeting cadence, and key performance indicators (KPIs) for the S&OP cycle.
- Demand Plan Co-Creation & Refinement: Partner with Commercial, Sales, and Product Management teams to build a consensus demand forecast. Critically evaluate forecast inputs, challenge assumptions, and guide the commercial team in improving their forecasting methods to enhance accuracy.
- Commercial Process Integration: Proactively map, understand, and help refine key commercial processes (e.g., sales pipeline management, market intelligence gathering, new product launch planning) to ensure the S&OP process is driven by high-integrity data.
- Capacity & Supply Planning: Work with Operations, Manufacturing, and Laboratory leaders to assess and understand the current and future capacity of our facilities and workforce. Identify potential constraints and bottlenecks in the system.
- Integrated Reconciliation & Scenario Planning: Build and maintain a sophisticated planning model that integrates the demand forecast with the supply and capacity plan. Use this model to run scenarios and identify gaps between demand and supply.
- Process Improvement: Utilize Lean manufacturing and flow principles to continuously improve operational efficiency, reduce waste, and enhance throughput.
- Data Analysis & Reporting:
- Conduct ad-hoc data analysis in Excel to answer critical business questions and explore emerging trends.
- Develop and maintain ongoing reports and dashboards in PowerPoint and other tools to communicate S&OP performance and insights to stakeholders.
Required QUALIFICATIONS
- Experience: 10+ years of experience in supply chain, operations, or a related field, with at least 5 years in a leadership role directly managing an S&OP process.
- Industry: Experience in healthcare, diagnostics, medical devices, or another large-scale, complex operational industry is required.
- Technical Skills:
- Proven expertise in building and managing complex models in Microsoft Excel.
- Advanced proficiency in Microsoft PowerPoint for creating executive-level presentations.
- Preferred experience using Arena or another simulation software to build stochastic simulation models.
Work Environment
- Remote, but within proximity to a Quest lab. Available on eastern time zone business hours.
- Travel required.
Education
- Bachelor’s degree in Supply Chain Management, Business, Engineering, or a related field. (Required)
- Master’s degree in Supply Chain Management, Business, Engineering, or a related field. (Preferred)
About The Team
Quest Diagnostics honors our service members and encourages veterans to apply. While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.
Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.
See all Operations Jobs at Quest Diagnostics
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Get Access To All JobsTips for Finding Operations Jobs at Quest Diagnostics
Align your credentials to lab operations standards
Quest Diagnostics operations roles often require familiarity with CLIA-regulated lab environments or supply chain workflows specific to diagnostic services. Before applying, make sure your resume reflects any healthcare operations, quality compliance, or specimen logistics experience directly.
Target roles that match your visa category
F-1 OPT and CPT are viable entry points for operations positions, but your job title and duties must align with your degree field for USCIS to accept the work authorization. A mismatch between your major and a general operations role can create problems at renewal.
Confirm LCA filing before accepting an offer
For H-1B sponsorship, your employer must file a certified Labor Condition Application with the DOL before USCIS can process your petition. Ask Quest's HR team which step they're at in that process so you can map your start date realistically.
Browse open Operations roles on Migrate Mate
Use Migrate Mate to filter Quest Diagnostics operations jobs by the visa types they actively sponsor. This saves time by surfacing only the roles where your work authorization is a known fit, rather than applying broadly and asking later.
Prepare for a multi-site hiring process
Quest operates patient service centers, reference labs, and regional distribution hubs across the country. Operations roles are often site-specific, so clarify which location your offer covers early since the prevailing wage on your LCA is tied to the actual work location.
Understand PERM timing if targeting Green Card sponsorship
EB-2 and EB-3 PERM labor certification requires DOL recruitment documentation and can take a year or more before an I-140 petition is filed. If long-term sponsorship is your goal, raise it during the offer stage rather than waiting until after your H-1B is approved.
Frequently Asked Questions
Does Quest Diagnostics sponsor H-1B visas for Operations roles?
Yes, Quest Diagnostics sponsors H-1B visas for qualifying Operations positions. Sponsorship is most common for roles that meet the USCIS specialty occupation standard, meaning the position typically requires a bachelor's degree or higher in a specific field. Operations roles tied to process engineering, supply chain, or healthcare systems tend to qualify more readily than general coordinator positions.
How do I apply for Operations jobs at Quest Diagnostics?
Applications go through Quest Diagnostics' careers portal. You can also find open Operations roles filtered by visa sponsorship type on Migrate Mate, which helps you identify positions where your specific work authorization is a confirmed fit before you apply. When applying, tailor your resume to reflect healthcare operations experience, particularly anything involving regulated lab or logistics environments.
Which visa types does Quest Diagnostics commonly use for Operations hires?
Quest Diagnostics sponsors H-1B, TN visa, F-1 OPT, F-1 CPT, and Green Card pathways including EB-2 and EB-3. For Operations roles, F-1 OPT is a common entry point for recent graduates, while H-1B is the standard long-term option. TN visa is available to Canadian and Mexican nationals in qualifying occupations that align with operations functions.
What qualifications does Quest Diagnostics expect for Operations roles?
Requirements vary by seniority, but most Operations roles at Quest expect a bachelor's degree in a relevant field such as operations management, industrial engineering, supply chain, or life sciences. Experience in regulated healthcare environments, familiarity with CLIA or CAP standards, and proficiency in process improvement frameworks like Lean or Six Sigma are commonly cited in job postings.
How long does the visa sponsorship process take for an Operations role at Quest Diagnostics?
For H-1B, standard USCIS processing runs several months after the April lottery, with an October 1 start date for cap-subject petitions. TN approval at the border or port of entry can happen same-day for eligible nationals. PERM-based Green Card sponsorship through EB-2 or EB-3 typically takes one to three years before the I-140 stage, depending on DOL processing backlogs.