Business Operations Jobs at Quest Diagnostics with Visa Sponsorship
Business Operations jobs at Quest Diagnostics support the logistics, process improvement, and administrative functions that keep a national diagnostic network running. The company has an established history of sponsoring work visas for qualified candidates in this function, making it a realistic target for international job seekers.
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Get Access To All JobsINTRODUCTION
The Senior Director, Laboratory Operations – Marlborough, MA will oversee technical lab operations for units with over $650mm in revenue and approximately 400-500 employees. The successful candidate will be responsible, through lab managers, for quality and timeliness of technical procedures, compliance, and overall lab budget. The Senior Director is also responsible for ensuring the overall success of laboratory operations as measured by meeting/maintaining budget projections; client satisfaction; professional staff development and overall communications within/between the laboratories, as well as with R&D, Sales/Marketing, Finance, Human Resources and IT.
This position will be based onsite in Marlborough, MA.
Pay Range: $200,000- $240,000/year + 25% Annual Incentive Plan + Long-Term Incentive
Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.
Benefits Information: We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects – physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:
- Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
- Best-in-class well-being programs
- Annual, no-cost health assessment program Blueprint for Wellness®
- healthyMINDS mental health program
- Vacation and Health/Flex Time
- 6 Holidays plus 1 "MyDay" off
- FinFit financial coaching and services
- 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
- Employee stock purchase plan
- Life and disability insurance, plus buy-up option
- Flexible Spending Accounts
- Annual incentive plans
- Matching gifts program
- Education assistance through MyQuest for Education
- Career advancement opportunities
- …and so much more!
Quest Diagnostics honors our service members and encourages veterans to apply.
While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.
EQUAL OPPORTUNITY EMPLOYER: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.
ROLE AND RESPONSIBILITIES
- Develop and implement Lab Ops strategies, plans, and initiatives to improve business operations and drive revenue growth.
- Oversee daily operations, ensuring quality, safety, and regulatory compliance.
- Manage resource allocation, scheduling and workflow to optimize throughput and minimize downtime.
- Take full P&L responsibility for Lab operations, including budgeting, cost control and financial performance data to drive decisions and enhance profitability.
- Drive a culture of innovation, continuous improvement, and operational excellence throughout the Lab Ops organization.
- Lead the implementation and sustainability of the daily management system across lab departments.
- Provide technical expertise and guidance to cross-functional teams on process flow improvements.
- Partner with NLO, Automation team and vendors to evaluate and implement new technologies, systems, and best practices.
- Work with Human Resources in the areas of hiring, policies and procedure changes, and workman's compensation issues.
- Ensure open and timely communication between laboratories, Specimen Management, patient services, logistics, IT, client services, sales, marketing and other laboratories within Quest Diagnostics.
- Management of a team of ~15 direct reports.
- Monitor turnaround time of all assays by monitoring delivery of samples to the labs and reporting of assays.
- Work with managers and supervisors to establish preventive measures for delayed reports.
- Work with Information Technology for changes in software and coordinate lab requirements.
- Coordinate Quality Assurance activities by reviewing quality measures and survey reports.
- Support and coordinate customer-driven quality activities in reference laboratory operations and Specimen Management.
- Provide and collect information from labs to assist Corporate Safety, Medical Administration, Sales and Marketing, and Human Resources.
- Ensure coordination and implementation of standardization initiatives within the lab.
- Provide operational support for internalizing new assays and methods validated by R&D.
BASIC QUALIFICATIONS
- A bachelor's degree in Life science or engineering fields is required. A master’s degree in a Life Science or Business-related field is preferred.
- A minimum of ten years of experience in laboratory or manufacturing operations management in regulated industries, particularly those under FDA or CLIA oversight, with at least five (5) years of demonstrated overall management and P&L responsibilities.
- Leadership experience in highly automated operations is preferred.
- Demonstrated success in applying LEAN principles and continuous improvement methodologies.
- Ability to thrive in a fast-paced, high-pressure environment while maintaining attention to details.
- Strong strategic planning and organizational skills, with the ability to manage complex, multi-faceted operations.
- Excellent communication and interpersonal skills, with experience leading cross-functional teams and the ability to influence/sell ideas and concepts to peers and senior management.
- Up to 25% travel will be required.
INTRODUCTION
The Senior Director, Laboratory Operations – Marlborough, MA will oversee technical lab operations for units with over $650mm in revenue and approximately 400-500 employees. The successful candidate will be responsible, through lab managers, for quality and timeliness of technical procedures, compliance, and overall lab budget. The Senior Director is also responsible for ensuring the overall success of laboratory operations as measured by meeting/maintaining budget projections; client satisfaction; professional staff development and overall communications within/between the laboratories, as well as with R&D, Sales/Marketing, Finance, Human Resources and IT.
This position will be based onsite in Marlborough, MA.
Pay Range: $200,000- $240,000/year + 25% Annual Incentive Plan + Long-Term Incentive
Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.
Benefits Information: We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects – physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:
- Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
- Best-in-class well-being programs
- Annual, no-cost health assessment program Blueprint for Wellness®
- healthyMINDS mental health program
- Vacation and Health/Flex Time
- 6 Holidays plus 1 "MyDay" off
- FinFit financial coaching and services
- 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
- Employee stock purchase plan
- Life and disability insurance, plus buy-up option
- Flexible Spending Accounts
- Annual incentive plans
- Matching gifts program
- Education assistance through MyQuest for Education
- Career advancement opportunities
- …and so much more!
Quest Diagnostics honors our service members and encourages veterans to apply.
While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.
EQUAL OPPORTUNITY EMPLOYER: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.
ROLE AND RESPONSIBILITIES
- Develop and implement Lab Ops strategies, plans, and initiatives to improve business operations and drive revenue growth.
- Oversee daily operations, ensuring quality, safety, and regulatory compliance.
- Manage resource allocation, scheduling and workflow to optimize throughput and minimize downtime.
- Take full P&L responsibility for Lab operations, including budgeting, cost control and financial performance data to drive decisions and enhance profitability.
- Drive a culture of innovation, continuous improvement, and operational excellence throughout the Lab Ops organization.
- Lead the implementation and sustainability of the daily management system across lab departments.
- Provide technical expertise and guidance to cross-functional teams on process flow improvements.
- Partner with NLO, Automation team and vendors to evaluate and implement new technologies, systems, and best practices.
- Work with Human Resources in the areas of hiring, policies and procedure changes, and workman's compensation issues.
- Ensure open and timely communication between laboratories, Specimen Management, patient services, logistics, IT, client services, sales, marketing and other laboratories within Quest Diagnostics.
- Management of a team of ~15 direct reports.
- Monitor turnaround time of all assays by monitoring delivery of samples to the labs and reporting of assays.
- Work with managers and supervisors to establish preventive measures for delayed reports.
- Work with Information Technology for changes in software and coordinate lab requirements.
- Coordinate Quality Assurance activities by reviewing quality measures and survey reports.
- Support and coordinate customer-driven quality activities in reference laboratory operations and Specimen Management.
- Provide and collect information from labs to assist Corporate Safety, Medical Administration, Sales and Marketing, and Human Resources.
- Ensure coordination and implementation of standardization initiatives within the lab.
- Provide operational support for internalizing new assays and methods validated by R&D.
BASIC QUALIFICATIONS
- A bachelor's degree in Life science or engineering fields is required. A master’s degree in a Life Science or Business-related field is preferred.
- A minimum of ten years of experience in laboratory or manufacturing operations management in regulated industries, particularly those under FDA or CLIA oversight, with at least five (5) years of demonstrated overall management and P&L responsibilities.
- Leadership experience in highly automated operations is preferred.
- Demonstrated success in applying LEAN principles and continuous improvement methodologies.
- Ability to thrive in a fast-paced, high-pressure environment while maintaining attention to details.
- Strong strategic planning and organizational skills, with the ability to manage complex, multi-faceted operations.
- Excellent communication and interpersonal skills, with experience leading cross-functional teams and the ability to influence/sell ideas and concepts to peers and senior management.
- Up to 25% travel will be required.
See all Business Operations Jobs at Quest Diagnostics
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Get Access To All JobsTips for Finding Business Operations Jobs at Quest Diagnostics
Frame Your Credentials Around Healthcare Operations
Quest Diagnostics expects Business Operations candidates to understand regulated healthcare environments. Highlight experience with compliance-driven workflows, lab service contracts, or healthcare supply chain processes on your resume before you apply.
Target Roles That Align With Your Degree Field
H-1B sponsorship requires your job to qualify as a specialty occupation. Business Operations roles at Quest often sit under finance, supply chain, or healthcare administration, so confirm your degree field maps directly to the position before pursuing an offer.
Browse Open Roles Through Migrate Mate
Use Migrate Mate to filter Business Operations openings at Quest Diagnostics by visa type. This lets you identify which specific roles have active sponsorship history before investing time in applications or outreach.
Clarify Sponsorship Timing During Initial Interviews
Quest's talent acquisition team handles sponsorship decisions internally. Ask directly in the first recruiter call whether the specific Business Operations role supports sponsorship, since not all postings within the same function carry the same approval from the business unit.
Account for PERM Labor Certification if Targeting Green Card
Quest sponsors EB-2 and EB-3 pathways for Business Operations staff, which requires PERM labor certification through DOL before USCIS can adjudicate the immigrant petition. That process adds significant lead time, so start the conversation with HR early in your tenure.
Use Your OPT Period to Build Internal Sponsorship Support
If you join Quest on F-1 OPT, use that window to document measurable operational impact. Managers who see direct value in retaining you are far more likely to champion an H-1B petition through Quest's internal approval process.
Frequently Asked Questions
Does Quest Diagnostics sponsor H-1B visas for Business Operations?
Yes, Quest Diagnostics sponsors H-1B visas for Business Operations roles where the position qualifies as a specialty occupation under USCIS standards. Roles tied to healthcare administration, finance operations, or supply chain management at Quest typically meet that threshold, though sponsorship approval is made on a per-role basis by the hiring team. Confirming eligibility with your recruiter early in the process is the most reliable approach.
How do I apply for Business Operations jobs at Quest Diagnostics?
Apply directly through Quest Diagnostics' careers portal or browse their open Business Operations listings on Migrate Mate, which filters roles by visa sponsorship type. Tailor your application to highlight operational experience in regulated industries, particularly healthcare or diagnostics. Once you submit, a recruiter from Quest's talent acquisition team typically conducts an initial screening call before moving candidates to hiring manager interviews.
Which visa types does Quest Diagnostics commonly use for Business Operations roles?
Quest Diagnostics sponsors H-1B, TN visa, F-1 OPT, F-1 CPT, and permanent residence pathways including EB-2 and EB-3 for Business Operations positions. TN visa is available to Canadian and Mexican nationals in qualifying professional categories. F-1 CPT and OPT are common entry points for recent graduates before transitioning to H-1B sponsorship through the annual USCIS cap lottery.
What qualifications does Quest Diagnostics expect for Business Operations roles?
Quest typically looks for candidates with a bachelor's degree or higher in business administration, healthcare management, finance, or a related field. Practical experience with process improvement frameworks, data analysis tools, or compliance operations in a healthcare setting strengthens your candidacy. For H-1B eligibility, your degree must correspond directly to the duties of the specific role you're applying for.
How do I time my application around H-1B cap deadlines if I'm on OPT?
USCIS opens H-1B registration in March each year for an October 1 start date. If you're on OPT and your authorization expires before October 1, confirm with Quest's HR team whether a cap-gap extension applies to your situation. F-1 students who filed an H-1B petition before OPT expiration are generally covered under cap-gap provisions, allowing continued employment while USCIS adjudicates the petition.