Business Operations Jobs at Quest Diagnostics with Visa Sponsorship
Business Operations jobs at Quest Diagnostics support the logistics, process improvement, and administrative functions that keep a national diagnostic network running. The company has an established history of sponsoring work visas for qualified candidates in this function, making it a realistic target for international job seekers.
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Get Access To All JobsINTRODUCTION
This role is responsible for developing and supporting complex vendor integration solutions throughout the full development life cycle. The ideal candidate will have extensive Epic implementation experience and will be able to quickly learn new technologies and business requirements to deliver and support appropriate solutions in a timely, professional manner.
Quest Diagnostics honors our service members and encourages veterans to apply.
While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.
ROLE AND RESPONSIBILITIES
- Develop technical design documents to build and implement integration solutions.
- Certify new vendors, products, and functionality against company and regulatory requirements.
- Implement, document, and test interface projects, including beta versions and production enhancements.
- Provide Tier 3 support for complex production issues by monitoring and resolving integration problems.
- Participate in innovation activities and support emerging technologies like FHIR and HL7 LRI.
- Set up, support, and maintain HUB interfaces while complying with all company standards.
BASIC QUALIFICATIONS
Required Work Experience:
- 3-5 years of Epic HL7 laboratory implementation experience.
- 3-5 years of experience in a laboratory customer connectivity role.
- Strong commitment to customer service and teamwork.
- Solid grasp of technical and process concepts related to client connectivity.
- Excellent troubleshooting, problem resolution, and communication skills.
- Proficiency with general connectivity support and problem resolution procedures.
PREFERRED QUALIFICATIONS
Preferred Work Experience:
- 5+ years of experience in the Health Care industry or with clinical information systems support.
- Proficiency with multiple LIS platforms currently deployed at Quest Diagnostics.
- Solid understanding of support tools and processes, including call tracking software (e.g., Service Manager), Quanum, and HL7.
WORK ENVIRONMENT
Work requires handling light and simple weight material and equipment. Visual activity requires the ability to tolerate prolonged periods of close computer screens. Work requires speed, accuracy and adeptness to operate in system application. Fast-paced work environment. After hours, weekend and holiday work will occasionally be required as determined by the Application Mgr to support software/hardware patches, upgrades, downtimes and potential disasters.
TRAVEL REQUIRED
ENGLISH REQUIRED
Education
- Bachelor’s degree in Healthcare, Business, or Information Systems or the equivalent work experience. (Required)
TECHNICAL TRAINING OR PROFESSIONAL LICENSING:
- Epic certification
Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.
INTRODUCTION
This role is responsible for developing and supporting complex vendor integration solutions throughout the full development life cycle. The ideal candidate will have extensive Epic implementation experience and will be able to quickly learn new technologies and business requirements to deliver and support appropriate solutions in a timely, professional manner.
Quest Diagnostics honors our service members and encourages veterans to apply.
While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.
ROLE AND RESPONSIBILITIES
- Develop technical design documents to build and implement integration solutions.
- Certify new vendors, products, and functionality against company and regulatory requirements.
- Implement, document, and test interface projects, including beta versions and production enhancements.
- Provide Tier 3 support for complex production issues by monitoring and resolving integration problems.
- Participate in innovation activities and support emerging technologies like FHIR and HL7 LRI.
- Set up, support, and maintain HUB interfaces while complying with all company standards.
BASIC QUALIFICATIONS
Required Work Experience:
- 3-5 years of Epic HL7 laboratory implementation experience.
- 3-5 years of experience in a laboratory customer connectivity role.
- Strong commitment to customer service and teamwork.
- Solid grasp of technical and process concepts related to client connectivity.
- Excellent troubleshooting, problem resolution, and communication skills.
- Proficiency with general connectivity support and problem resolution procedures.
PREFERRED QUALIFICATIONS
Preferred Work Experience:
- 5+ years of experience in the Health Care industry or with clinical information systems support.
- Proficiency with multiple LIS platforms currently deployed at Quest Diagnostics.
- Solid understanding of support tools and processes, including call tracking software (e.g., Service Manager), Quanum, and HL7.
WORK ENVIRONMENT
Work requires handling light and simple weight material and equipment. Visual activity requires the ability to tolerate prolonged periods of close computer screens. Work requires speed, accuracy and adeptness to operate in system application. Fast-paced work environment. After hours, weekend and holiday work will occasionally be required as determined by the Application Mgr to support software/hardware patches, upgrades, downtimes and potential disasters.
TRAVEL REQUIRED
ENGLISH REQUIRED
Education
- Bachelor’s degree in Healthcare, Business, or Information Systems or the equivalent work experience. (Required)
TECHNICAL TRAINING OR PROFESSIONAL LICENSING:
- Epic certification
Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.
See all Business Operations Jobs at Quest Diagnostics
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Business Operations Jobs at Quest Diagnostics.
Get Access To All JobsTips for Finding Business Operations Jobs at Quest Diagnostics
Frame Your Credentials Around Healthcare Operations
Quest Diagnostics expects Business Operations candidates to understand regulated healthcare environments. Highlight experience with compliance-driven workflows, lab service contracts, or healthcare supply chain processes on your resume before you apply.
Target Roles That Align With Your Degree Field
H-1B sponsorship requires your job to qualify as a specialty occupation. Business Operations roles at Quest often sit under finance, supply chain, or healthcare administration, so confirm your degree field maps directly to the position before pursuing an offer.
Browse Open Roles Through Migrate Mate
Use Migrate Mate to filter Business Operations openings at Quest Diagnostics by visa type. This lets you identify which specific roles have active sponsorship history before investing time in applications or outreach.
Clarify Sponsorship Timing During Initial Interviews
Quest's talent acquisition team handles sponsorship decisions internally. Ask directly in the first recruiter call whether the specific Business Operations role supports sponsorship, since not all postings within the same function carry the same approval from the business unit.
Account for PERM Labor Certification if Targeting Green Card
Quest sponsors EB-2 and EB-3 pathways for Business Operations staff, which requires PERM labor certification through DOL before USCIS can adjudicate the immigrant petition. That process adds significant lead time, so start the conversation with HR early in your tenure.
Use Your OPT Period to Build Internal Sponsorship Support
If you join Quest on F-1 OPT, use that window to document measurable operational impact. Managers who see direct value in retaining you are far more likely to champion an H-1B petition through Quest's internal approval process.
Frequently Asked Questions
Does Quest Diagnostics sponsor H-1B visas for Business Operations?
Yes, Quest Diagnostics sponsors H-1B visas for Business Operations roles where the position qualifies as a specialty occupation under USCIS standards. Roles tied to healthcare administration, finance operations, or supply chain management at Quest typically meet that threshold, though sponsorship approval is made on a per-role basis by the hiring team. Confirming eligibility with your recruiter early in the process is the most reliable approach.
How do I apply for Business Operations jobs at Quest Diagnostics?
Apply directly through Quest Diagnostics' careers portal or browse their open Business Operations listings on Migrate Mate, which filters roles by visa sponsorship type. Tailor your application to highlight operational experience in regulated industries, particularly healthcare or diagnostics. Once you submit, a recruiter from Quest's talent acquisition team typically conducts an initial screening call before moving candidates to hiring manager interviews.
Which visa types does Quest Diagnostics commonly use for Business Operations roles?
Quest Diagnostics sponsors H-1B, TN visa, F-1 OPT, F-1 CPT, and permanent residence pathways including EB-2 and EB-3 for Business Operations positions. TN visa is available to Canadian and Mexican nationals in qualifying professional categories. F-1 CPT and OPT are common entry points for recent graduates before transitioning to H-1B sponsorship through the annual USCIS cap lottery.
What qualifications does Quest Diagnostics expect for Business Operations roles?
Quest typically looks for candidates with a bachelor's degree or higher in business administration, healthcare management, finance, or a related field. Practical experience with process improvement frameworks, data analysis tools, or compliance operations in a healthcare setting strengthens your candidacy. For H-1B eligibility, your degree must correspond directly to the duties of the specific role you're applying for.
How do I time my application around H-1B cap deadlines if I'm on OPT?
USCIS opens H-1B registration in March each year for an October 1 start date. If you're on OPT and your authorization expires before October 1, confirm with Quest's HR team whether a cap-gap extension applies to your situation. F-1 students who filed an H-1B petition before OPT expiration are generally covered under cap-gap provisions, allowing continued employment while USCIS adjudicates the petition.