Customer Service Management Jobs at Sysco with Visa Sponsorship

Job Profile Summary

Provides Market and Region level support for pricing routines and management. Executes and supports Global Support Center pricing strategy for TRS and LCC account types. Accountable for day-to-day TRS pricing execution and exception management. Supports LCC bid model creation and bid renewals.

Responsibilities:

This individual is responsible for the engagement, deployment, and execution of the Global Support Center Revenue Management objectives. This will include, but not be limited to:

• Executes all phases of Revenue Management initiatives in the Market and Region, including but not limited to supporting the Market Director of Revenue Management
• Works as an influencer for all pricing and pricing related routines and actions
• Implements key policy and technology changes at the Market and Region and the training of key personnel
• Serves as approval point for Sysco funded exceptions and other customer investment above agreed to thresholds
• Provide analytics to Market and Region leadership to support the development of appropriate solutions in alignment with Market and Global Support Center strategies and to address business challenges
• Perform reporting and analysis to support the pricing meeting and local pricing overrides
• Act as subject matter expert on applicable processes and programs impacting pricing

QUALIFICATIONS

• Demonstrates well developed influencing skills with the ability to easily connect in a credible manner with leadership
• Exceptional communication skills and the ability to communicate appropriately at all levels of the organization; this includes written and verbal communications as well as visualizations
• Ability to think quantitatively, quickly analyze reports and data to prioritize opportunities. Deep understanding of Excel required.

Preferred Qualifications:

• Bachelor’s degree preferred

Education and / or Experience:

• High School diploma or equivalent required
• 3-5 years minimum experience in a Revenue Management, Sales or Finance/Merchandising role OR
• 3-5 years minimum experience working in a project, results-driven or field engagement type role
• 3-5 years minimum experience working in excel and/or other spreadsheet software with deep understanding of pivot tables required

Professional Skills:

• Experience with field execution through finance, sales, and/or merchandising
• Demonstrates influencing skills with the ability to easily connect in a credible manner with others
• Possesses an appreciation for strategy, processes, capabilities, enabling technologies, and measurement
• Has analytical mindset; comfortable processing data and drawing actionable conclusions
• Exceptional communication skills and the ability to communicate appropriately at all levels of the organization; this includes written and verbal communications as well as visualizations
• Able to support and achieve consensus among key stakeholders with diverse needs and interests through reporting, routines, and actions.
• Proven track record of working under tight deadlines and producing recognized results
• Thinks and acts proactively and directs resources and stakeholders accordingly

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit, stand, walk and use hands and fingers to operate a computer keyboard, mouse, and telephone to talk and hear. The employee is frequently required to sit and reach with hands and arms.

Working Conditions:

This position will be remote. Up to 15% travel may be required in this role, depending on site location. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of this job.

NOTICE: The above statements are intended to describe the general nature of the environment and level of work being performed by this job. This job description in no way states or implies that these are the only tasks to be performed by the employee in this job. He or she will be required to follow any other instructions and to perform any other job related duties requested by his or her supervisor.