Customer Experience Manager Jobs in Colorado
Customer Experience Manager jobs in Colorado are in strong demand, concentrated in tech, financial services, retail, and telecommunications sectors, with openings at every level from team lead to director. Denver, Colorado Springs, and Boulder anchor most of the hiring, where companies like DISH Network, Charles Schwab, and Vail Resorts maintain large customer-facing operations. The most sought-after specialties in Colorado are digital CX transformation, customer journey mapping, and omnichannel support strategy. Find a role that fits below and apply directly.
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Showing 5 of 32+ Customer Experience Manager jobs
At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer.
Job Description:
Opportunity: Grow Your Career
Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service.
- Creates a positive internal and external customer experience
- Promotes a culture of honesty and integrity; maintains confidentiality
- Takes an active role in training and mentoring Associates on front end principles
- Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs
- Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates
- Addresses customer concerns and issues promptly, ensuring a positive customer experience
- Ensures Associates execute tasks and activities according to store plan; prioritizes as needed
- Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
- Provides and accepts recognition and constructive feedback
- Partners with Management on Associate training needs to increase effectiveness
- Ensures adherence to all labor laws, policies, and procedures
- Promotes credit and loyalty programs
- Supports and participates in store shrink reduction goals and programs
- Promotes safety awareness and maintains a safe environment
- Other duties as assigned
Who We’re Looking For: You.
- Available to work flexible schedule, including nights and weekends
- Strong understanding of merchandising techniques
- Capable of multi-tasking
- Strong communication and organizational skills with attention to detail
- Able to respond appropriately to changes in direction or unexpected situations
- Team player, working effectively with peers and supervisors
- Able to train others
- 1 year retail and 6 months of leadership experience
Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.
In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Applicants with arrest or conviction records will be considered for employment.
Address:
6737 S Vine St Unit 845Location:
USA Marshalls Store 1329 Centennial CO This position has a starting pay range of $16.75 to $17.25 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.This position will be open and accepting applications until at least .At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer.
Job Description:
Opportunity: Grow Your Career
Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service.
- Creates a positive internal and external customer experience
- Promotes a culture of honesty and integrity; maintains confidentiality
- Takes an active role in training and mentoring Associates on front end principles
- Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs
- Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates
- Addresses customer concerns and issues promptly, ensuring a positive customer experience
- Ensures Associates execute tasks and activities according to store plan; prioritizes as needed
- Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
- Provides and accepts recognition and constructive feedback
- Partners with Management on Associate training needs to increase effectiveness
- Ensures adherence to all labor laws, policies, and procedures
- Promotes credit and loyalty programs
- Supports and participates in store shrink reduction goals and programs
- Promotes safety awareness and maintains a safe environment
- Other duties as assigned
Who We’re Looking For: You.
- Available to work flexible schedule, including nights and weekends
- Strong understanding of merchandising techniques
- Capable of multi-tasking
- Strong communication and organizational skills with attention to detail
- Able to respond appropriately to changes in direction or unexpected situations
- Team player, working effectively with peers and supervisors
- Able to train others
- 1 year retail and 6 months of leadership experience
Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.
In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Applicants with arrest or conviction records will be considered for employment.
Address:
6737 S Vine St Unit 845Location:
USA Marshalls Store 1329 Centennial CO This position has a starting pay range of $16.75 to $17.25 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.This position will be open and accepting applications until at least .See All 32 Customer Experience Manager Jobs in Colorado
Find roles in Colorado that match your experience and apply in just a few clicks.
Find JobsCustomer Experience Manager Jobs by City in Colorado
Where Colorado roles are concentrated, by current openings.
Customer Experience Manager Job Market in Colorado
A snapshot from current Colorado openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Retail
- Airlines
- Hospitality & Tourism
- Technology & Software
What Colorado Employers Look For
The qualifications that appear most often in customer experience manager jobs across Colorado.
- Bachelor's degree in business, marketing, communications, or a related field required
- Three or more years managing customer experience teams or programs
- Demonstrated proficiency with CRM platforms such as Salesforce or HubSpot
- Experience developing and analyzing customer satisfaction and NPS metrics
- Strong cross-functional collaboration skills with product, sales, and operations teams
- Familiarity with voice-of-customer tools and customer journey mapping methodologies
Customer Experience Manager Jobs in Colorado: Frequently Asked Questions
How do you become a customer experience manager in Colorado?
Most Colorado employers expect a bachelor's degree in business, communications, or marketing, paired with progressive experience in customer service or operations roles. There is no state-issued license required for this role in Colorado. Candidates who advance fastest typically build a portfolio of measurable CX improvements, earn a Certified Customer Experience Professional designation, and move up through team lead or customer success roles at Colorado's large tech, financial, or hospitality employers.
Which companies hire customer experience managers in Colorado?
Colorado customer experience manager roles are posted by Amazon, Elevation Labs, and Crate and Barrel and others right now, based on current listings on Migrate Mate as of August 2026. Colorado's concentration of tech firms, financial services companies, and hospitality brands means openings appear across a wide range of industries throughout the year.
Which Colorado cities have the most customer experience manager jobs?
Denver, Colorado Springs, and Lone Tree lead Colorado for customer experience manager openings. Denver dominates because it is home to the regional headquarters of major financial, tech, and telecom employers, while Colorado Springs and Boulder attract openings through their growing tech sectors and large consumer-facing operations anchored by established corporate campuses.
Are there remote customer experience manager jobs in Colorado?
Yes, and more than most fields. About 67% of customer experience manager openings tied to Colorado are remote or hybrid as of August 2026, reflecting how much of the role centers on digital tools, data analysis, and cross-functional communication rather than in-person operations. Strategy, analytics, and program management functions within CX are the most consistently remote, while roles tied to contact center oversight often require on-site presence.
How can I get hired as a customer experience manager in Colorado with little or no experience?
The most realistic entry path is moving laterally from a customer success, support specialist, or account coordinator role at a Colorado tech or financial services company. Large Colorado employers like DISH Network and Charles Schwab regularly hire for customer service team lead and associate CX analyst roles that build directly toward a manager title. Earning a Certified Customer Experience Professional credential and building a portfolio showing measurable service improvements, even from earlier support roles, gives candidates a concrete edge when applying.
Where can I find and apply to customer experience manager jobs in Colorado?
You can find and apply to customer experience manager jobs in Colorado on Migrate Mate, which lists current Colorado openings from employers hiring right now. Find roles that fit your experience and location, and apply directly to the ones that match.
See All 32 Customer Experience Manager Jobs in Colorado
Find roles in Colorado that match your experience and apply in just a few clicks.
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