Food and Beverage Manager Jobs in Florida

JOB OVERVIEW

Hotel Eastport, a boutique full-service property in The Villages, Florida, is seeking a Food & Beverage Operations Manager to oversee and lead the food & beverage operations at the hotel (Yamas restaurant, Banquets, Sundaze Ice Cream & Boardwalk Bar) at the property. It’s a rare opportunity to continue building and shaping a distinctive Food & Beverage program, influencing everything from service standards to team culture, guest engagement and most importantly, financials. We're looking for a hands-on, passionate food & beverage professional with a creative spirit, proven leadership skills, and a love for growing business. If you thrive in fast-paced, collaborative environments and want to make your mark on a property that values innovation, hospitality, and excellence, this may be a great fit! We offer competitive pay, bonus potential, with an excellent benefits package.

What You’ll Do:

· Partner closely with the General Manager to drive all aspects of food & beverage operations, including restaurant, banquet, ice cream shop, and coffee operations for the hotel.

· Cultivate a guest-first culture and build a high-performing team from day one

· Champion excellence in service, brand standards, and operational quality

· Play an active role with the hotel's chef to deliver outstanding food quality while maintaining profitability and cost.

· Analyze and act on P&L performance, budgets, cost control, and inventory management, including oversight of expenses and pivoting when necessary.

Who You Are:

· A natural leader and motivator who leads by example

· A self-starter with an entrepreneurial spirit

· Experienced in food & beverage operations and knowledge of food, wine & alcohol and service standards

· Keen on financial details and ensuring the operation is being run like an entrepreneur.

ESSENTIAL JOB FUNCTIONS

· Plan and manage all F&B operations (Restaurant, Banquets, Ice Cream Shop, and Coffee) to ensure the department achieves the highest level of client and guest satisfaction, quality service, compliance with corporate policies and procedures and federal, state and local regulations while meeting/exceeding financial goals

· Understand the mission, vision, and game plan of The Villages, in coordination with AHC Hospitality.

· Ensure that all F & B employees meet the grooming and appearance guidelines set forth by the Hotel.

· Coordination, planning and execution of social media events in the Food & Beverage space.

· Forecast, implement, monitor, control and report on the whole F&B budgets and its components (labor costs, food costs, beverage costs, supplies, equipment, etc.) to maximize revenue and minimize expenses while ensuring adequate supplies and staff are on hand to provide top quality customer service

· Respond to client/guest trends, needs, issues, comments and opportunities to ensure a quality experience and enhance future sales prospects

· Create and sustain a work environment that embraces The Villages culture in coordination with AHC Hospitality (the management company) ensure fair and equitable treatment and associate satisfaction to enable business success

· Tour and visually inspect property on a daily basis. Monitor property cleanliness, quality of product and service throughout hotel

· Knowledge of Toast POS Systems is helpful

· Active participation in budgeting/forecasting and profit maximization. Duties include writing and reviewing reports (profit and loss statements/critiques, yield management, capital planning, payroll, etc.); understanding of our purchasing system and inventory controls/process within all departments and purchasing team

· Work on solid relationships with all vendors and always ensure we are getting best products and pricing, and service from each of our vendors

· Provide exceptional customer service to all hotel guests, making their stay as comfortable and accommodating as possible while achieving team and brand goals

· Maintain strong knowledge of the local market food & beverage offerings, including competitor strategies, and community impact opportunities

· Work to determine areas of concern and develop strategies to improve performance

· Manage costs within the food & beverage division including food costs, beverage costs, supplies, and labor expenses, within budgeted parameters.

· Analyze any service issues and identify trends. Facilitate the development of creative solutions to overcome obstacles and ensure implementation to continually improve guest satisfaction results

· Ensure property is a safe and secure facility for guests and associates

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor.

REQUIREMENTS

· Ability to schedule, train, discipline and direct associates

· Prior experience with P&L accountability

· Must possess clear and definable communication standards including written, speech, and verbal communication

· Must be able to convey information and ideas clearly

· Maintain high employee morale, promote staff enthusiasm and teamwork, minimize turnover, assist employees with concerns and support staff in their job functions

· Ability to maintain a calm, professional demeanor even during periods of crisis or uncertainty

· Excellent people management skills, including resolving conflict, coaching and developing, promoting teamwork, and performance management

· Ability to work a flexible schedule based on the needs of the operation to include frequent second shifts, nights, weekends and holidays to observe and assist with successful operations.

EDUCATION, CERTIFICATES AND/OR EXPERIENCE

· 4+ years of overall hospitality/food & beverage industry experience required.

· Minimum 3+ years related hospitality/food & beverage management experience required

· 4-year college degree, preferred

· Banquet/catering food & beverage service, preferred

· Hotel experience, preferred

· Serve Safe certification and TIPS trained, preferred

· CPR/AED certified, preferred

· Previous knowledge of POS Systems (including Toast) is highly desirable

LANGUAGE SKILLS

· Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals

· Ability to write routine reports and correspondence

· Ability to speak effectively before guests and associates of the organization

MATHEMATICAL SKILLS

· Ability to perform addition, subtraction, division, and multiplication

· Ability to calculate figures and amounts such as discounts or percentages

· Ability to read and manage profit and loss statements

· Ability to project forecasts

REASONING ABILITY

· Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.

· Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

PHYSICAL DEMANDS

· The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the associate:

· Is regularly required to stand, walk and run

· Is required to use hands and fingers to handle or feel objects

· Is required to frequently reach with hands and arms

· Is regularly required to talk or hear; taste or smell

· Is occasionally required to sit and stoop; kneel, crouch, or crawl

· Must occasionally lift and/or move up to 50 pounds

· Specific vision abilities required by this job include close vision, distance vision, and peripheral vision

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an associate may encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

The hotel functions 7 days a week, 24 hours a day. All employees, both management and hourly must realize this fact and be aware that at times it may be necessary to move an employee from their accustomed shift as business demands. In addition, this is a hospitality business, and a hospitable service atmosphere must be projected at all times.

Pay: $65,000.00 - $75,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person