Marketing Consultant Jobs in Florida
Marketing Consultant jobs in Florida are in strong demand, with active hiring concentrated in professional services, healthcare marketing, real estate, and tourism-driven hospitality across seniority levels from entry-level coordinator to senior strategist. Miami, Tampa, and Orlando account for the largest share of openings, where established employers such as Publicis Groupe, HCA Healthcare, and Darden Restaurants consistently bring on marketing consultants. The most in-demand specialties are digital strategy, brand management, and B2B demand generation. Find a role that fits below and apply directly.
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Showing 5 of 17+ Marketing Consultant jobs
Requisition Title
: Consumer Marketing Consultant (04EDQ)US-FL-Melbourne
Description
Consumer Marketing Consultant
At Percepta, we bring first-class service across each market we support. As a Consumer Marketing Consultant in Melbourne, Florida, you’ll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture
What You’ll Be Doing
The Marketing Program Headquarters (MPH) Program is the main contact center within the Melbourne Business Assistance Center (MLB BAC), which provides live agent support for inbound to customer inquiries related to current incentives, vehicle inquiries, campaign fulfillment, direct to consumer marketing programs, and other Automotive Client Company general requests. The main objective of the center is to positively influence the purchasing decisions of consumers by answering inquiries, educating consumers on Automotive Client vehicle competitive advantages and sales incentives, locating dealerships and vehicles, scheduling vehicle test drives and following up on their experience.
The Consumer Marketing Consultant CMC is an agent role for the MPH Program Team. The CMC will provide customer support at various touchpoints throughout customer journey. This includes inquiries related to product requests, sales/marketing information, technical difficulties associated with the various points of the ownership experience, test drive scheduling, incentive eligibility, opt out / privacy preferences related to marketing communications, and inquiries regarding online consumer tools and resources.
- Manage new and existing workload within the standard timeframe, as applicable to program standards.
- Research and resolve complex customer inquiries and concerns, which may require escalated handling in requesting assistance from various business partners and/or client.
- Responsible for handling inbound customer concerns and inquiries in a timely manner.
- Maintain knowledge of functional areas and company policies and procedures through desk drops and reoccurring training.
- Educate the customer on client products and services.
- Multi – Channel communication with current or potential Customers by phone (inbound/outbound), email and/or chat in assisting customers with inquiries about client products and/or services.
- Explain services and special promotions to customers, while adhering to all guidelines and regulations.
- Assist customers experiencing technical issues, which may require use of escalation resources/processes in order to resolve issues and concerns.
- Provide customer support with various online tools.
- Utilize various resources to obtain relevant information for customer’s inquiry/concern in effort to provide clear and concise information along with educating customers on self-service options for future reference.
- Document every customer interaction, including follow up requirements and resolutions or outcomes, within the appropriate systems/applications.
- Assure that all customer contacts are properly logged into appropriate contact system, to allow for an accurate historical view of a customer’s contacts with the program.
- Required to meet specified goals associated with program metrics, as set by Operations Management, which include service levels, quality standards, customer satisfaction survey results, and overall productivity, while also following all policies, procedures, and controls.
- Provide feedback/recommendations to management concerning possible problems or areas of improvement.
- Knowledge, understanding, and compliance with Percepta policies and procedures; product information, content, resources, training, and systems along with all applicable Federal, State, and Local laws and regulations relating to job duties.
- Be receptive to feedback and coaching, as applicable and based upon set standards provided by Operations Management and Supervisors.
- Participate in projects, duties, and other tasks assigned by management.
- Strive to achieve ‘world-class’ customer service with each consumer. World-class is defined as consumers having a uniquely pleasant experience, feeling they received valuable service and knowledge from a competent professional thereby increasing the probability of a vehicle purchase and increasing brand awareness.
- High School Diploma or GED, required
- 1-year previous experience in sales, marketing, customer service, or any combination thereof – required
- 1-year previous experience in contact center environment – required
- Knowledge and passion of the Automotive Industry and cutting-edge technology - preferred
What You Can Expect
- $16.50 per hour with Incentives
- Health/Dental/Vision/Life Insurance
- Flexible Spending Account (FSA) and Health Savings Account (HSA)
- 401(k)
- Vacation/Sick Time and Paid Holidays
- Tuition Reimbursement
- Employee Assistance Program
- Employee Discount Program
- Training and Development Programs (Percepta College)
- Employee Rewards Program (Perci Perks)
- The next training class will start on November 30, 2026.
- Problem-solving abilities for resolving basic to complex matters
- Ability to accurately type at a rate of 30 wpm required
- Genuine desire for interacting and building relationships.
- Exhibit excellent interpersonal, written, and oral communication skills.
- Present a professional and polished demeanor escorting the customer through their inquiries.
- Evidence of strong previous experience in marketing and/or customer service
- Ability to work in a team-fostered environment.
- Self-sufficient, resourceful and works well with minimal supervision
- Intermediate computer skills such as Web Browsing, Email (including Microsoft Outlook), Microsoft Excel and Word.
- Adaptable to a flexible schedule
- Strong Active Listening skills, accompanied by delivering effective probing questions
- Web-Navigation Skills in supporting and guiding customers
- Shift work, hours of operation – Monday through Friday 8am-8pm (EST)
Established in 2000 as a joint venture with TTEC, Percepta has specialized in creating customer loyalty to its clients across the globe. Delivered in multiple channels, speaking multiple languages, we bring first-class service across each market we support.
Our values are the heartbeat of our organization, and we live, breathe, and play by them daily. At Percepta, we:
- Lead with humility – We listen first, lead with empathy, and stay grounded—so people and ideas have room to grow.
- Service beyond self – We serve others—clients, customers, and teammates—with care and integrity in every interaction.
- Leave it better – We take ownership and leave every process, person, and place better than we found it.
- Win together – We succeed as one—celebrating, supporting, and showing up for each other.
- Deliver remarkable – We go beyond expectations to create bold, meaningful moments that stand out.
#LI-onsite
Requisition Title
: Consumer Marketing Consultant (04EDQ)US-FL-Melbourne
Description
Consumer Marketing Consultant
At Percepta, we bring first-class service across each market we support. As a Consumer Marketing Consultant in Melbourne, Florida, you’ll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture
What You’ll Be Doing
The Marketing Program Headquarters (MPH) Program is the main contact center within the Melbourne Business Assistance Center (MLB BAC), which provides live agent support for inbound to customer inquiries related to current incentives, vehicle inquiries, campaign fulfillment, direct to consumer marketing programs, and other Automotive Client Company general requests. The main objective of the center is to positively influence the purchasing decisions of consumers by answering inquiries, educating consumers on Automotive Client vehicle competitive advantages and sales incentives, locating dealerships and vehicles, scheduling vehicle test drives and following up on their experience.
The Consumer Marketing Consultant CMC is an agent role for the MPH Program Team. The CMC will provide customer support at various touchpoints throughout customer journey. This includes inquiries related to product requests, sales/marketing information, technical difficulties associated with the various points of the ownership experience, test drive scheduling, incentive eligibility, opt out / privacy preferences related to marketing communications, and inquiries regarding online consumer tools and resources.
- Manage new and existing workload within the standard timeframe, as applicable to program standards.
- Research and resolve complex customer inquiries and concerns, which may require escalated handling in requesting assistance from various business partners and/or client.
- Responsible for handling inbound customer concerns and inquiries in a timely manner.
- Maintain knowledge of functional areas and company policies and procedures through desk drops and reoccurring training.
- Educate the customer on client products and services.
- Multi – Channel communication with current or potential Customers by phone (inbound/outbound), email and/or chat in assisting customers with inquiries about client products and/or services.
- Explain services and special promotions to customers, while adhering to all guidelines and regulations.
- Assist customers experiencing technical issues, which may require use of escalation resources/processes in order to resolve issues and concerns.
- Provide customer support with various online tools.
- Utilize various resources to obtain relevant information for customer’s inquiry/concern in effort to provide clear and concise information along with educating customers on self-service options for future reference.
- Document every customer interaction, including follow up requirements and resolutions or outcomes, within the appropriate systems/applications.
- Assure that all customer contacts are properly logged into appropriate contact system, to allow for an accurate historical view of a customer’s contacts with the program.
- Required to meet specified goals associated with program metrics, as set by Operations Management, which include service levels, quality standards, customer satisfaction survey results, and overall productivity, while also following all policies, procedures, and controls.
- Provide feedback/recommendations to management concerning possible problems or areas of improvement.
- Knowledge, understanding, and compliance with Percepta policies and procedures; product information, content, resources, training, and systems along with all applicable Federal, State, and Local laws and regulations relating to job duties.
- Be receptive to feedback and coaching, as applicable and based upon set standards provided by Operations Management and Supervisors.
- Participate in projects, duties, and other tasks assigned by management.
- Strive to achieve ‘world-class’ customer service with each consumer. World-class is defined as consumers having a uniquely pleasant experience, feeling they received valuable service and knowledge from a competent professional thereby increasing the probability of a vehicle purchase and increasing brand awareness.
- High School Diploma or GED, required
- 1-year previous experience in sales, marketing, customer service, or any combination thereof – required
- 1-year previous experience in contact center environment – required
- Knowledge and passion of the Automotive Industry and cutting-edge technology - preferred
What You Can Expect
- $16.50 per hour with Incentives
- Health/Dental/Vision/Life Insurance
- Flexible Spending Account (FSA) and Health Savings Account (HSA)
- 401(k)
- Vacation/Sick Time and Paid Holidays
- Tuition Reimbursement
- Employee Assistance Program
- Employee Discount Program
- Training and Development Programs (Percepta College)
- Employee Rewards Program (Perci Perks)
- The next training class will start on November 30, 2026.
- Problem-solving abilities for resolving basic to complex matters
- Ability to accurately type at a rate of 30 wpm required
- Genuine desire for interacting and building relationships.
- Exhibit excellent interpersonal, written, and oral communication skills.
- Present a professional and polished demeanor escorting the customer through their inquiries.
- Evidence of strong previous experience in marketing and/or customer service
- Ability to work in a team-fostered environment.
- Self-sufficient, resourceful and works well with minimal supervision
- Intermediate computer skills such as Web Browsing, Email (including Microsoft Outlook), Microsoft Excel and Word.
- Adaptable to a flexible schedule
- Strong Active Listening skills, accompanied by delivering effective probing questions
- Web-Navigation Skills in supporting and guiding customers
- Shift work, hours of operation – Monday through Friday 8am-8pm (EST)
Established in 2000 as a joint venture with TTEC, Percepta has specialized in creating customer loyalty to its clients across the globe. Delivered in multiple channels, speaking multiple languages, we bring first-class service across each market we support.
Our values are the heartbeat of our organization, and we live, breathe, and play by them daily. At Percepta, we:
- Lead with humility – We listen first, lead with empathy, and stay grounded—so people and ideas have room to grow.
- Service beyond self – We serve others—clients, customers, and teammates—with care and integrity in every interaction.
- Leave it better – We take ownership and leave every process, person, and place better than we found it.
- Win together – We succeed as one—celebrating, supporting, and showing up for each other.
- Deliver remarkable – We go beyond expectations to create bold, meaningful moments that stand out.
#LI-onsite
See All 17 Marketing Consultant Jobs in Florida
Find roles in Florida that match your experience and apply in just a few clicks.
Find Marketing Consultant JobsMarketing Consultant Jobs by City in Florida
Where Florida roles are concentrated, by current openings.
Marketing Consultant Job Market in Florida
A snapshot from current Florida openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Technology & Software
What Florida Employers Look For
The qualifications that appear most often in marketing consultant jobs across Florida.
- Bachelor's degree in marketing, communications, or a closely related field
- Three or more years of marketing strategy or consulting experience
- Demonstrated proficiency with CRM platforms and marketing automation tools
- Experience managing multi-channel campaigns including paid digital, email, and social
- Strong analytical skills with ability to present data-driven recommendations to clients
- Familiarity with Florida's key industries such as hospitality, healthcare, or real estate
Marketing Consultant Jobs in Florida: Frequently Asked Questions
How do you become a marketing consultant in Florida?
Marketing consulting in Florida has no state-issued license or registration requirement, so the path runs through education and demonstrated experience. Most Florida employers expect at least a bachelor's degree in marketing, communications, or business. Building a portfolio of campaign results, earning recognized certifications such as Google Analytics or HubSpot, and gaining experience inside a Florida agency or in-house marketing team are the most reliable steps toward a consulting role.
How much do marketing consultants make in Florida?
Marketing consultants in Florida earn a median of about $75,450 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $38,830 for the lowest 10% to over $130,570 for the top 10%. Pay rises with experience, specialty, and employer.
Which companies hire marketing consultants in Florida?
Employers hiring marketing consultants in Florida right now include Shift Digital, Analytic Partners, and ASPEN SQUARE MANAGEMENT, based on current listings on Migrate Mate as of November 2026. Florida's mix of large healthcare systems, hospitality groups, and regional financial services firms creates steady consulting demand well beyond the agency sector.
Which Florida cities have the most marketing consultant jobs?
Miami, Orlando, and Lakeland have the most marketing consultant openings in Florida. Miami leads because of its dense concentration of regional headquarters, international brands, and agency offices, while Tampa's growth in financial services and healthcare drives strong in-house demand, and Orlando's hospitality and tourism industry anchors consistent project-based consulting work.
Are there remote marketing consultant jobs in Florida?
Yes, and more than most fields. Marketing consulting is predominantly desk and analytical work, which makes it well suited to remote arrangements. About 33% of marketing consultant openings tied to Florida are remote or hybrid as of November 2026, reflecting how broadly Florida employers have adopted flexible work for this role. Strategy, content, and digital campaign management are the functions most commonly offered on a fully remote basis.
How can I get hired as a marketing consultant in Florida with little or no experience?
The most realistic entry point is a marketing coordinator or junior account manager role at a Florida agency or in-house team, where project exposure builds quickly. Large Florida employers such as AdventHealth, Darden Restaurants, and regional advertising agencies in Miami and Tampa run rotational or associate programs that bring in candidates without deep experience. A portfolio of real or speculative campaigns, a Google Analytics certification, and lateral experience in sales, communications, or event coordination all strengthen an application meaningfully.
Where can I find and apply to marketing consultant jobs in Florida?
You can find and apply to marketing consultant jobs in Florida on Migrate Mate, which lists current Florida openings updated regularly. Search the listings, find roles that match your experience and location, and apply directly to each one.
See All 17 Marketing Consultant Jobs in Florida
Find roles in Florida that match your experience and apply in just a few clicks.
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