Office Operations Manager Jobs in Pennsylvania
Office Operations Manager jobs in Pennsylvania are actively recruited across healthcare administration, financial services, higher education, and professional services, with openings at every level from first-time operations leads to senior facility directors. Philadelphia, Pittsburgh, and Harrisburg are the busiest hiring metros, home to large employers such as UPMC, Comcast, and Penn State Health that maintain consistent demand for operations professionals. The most sought-after specialties in Pennsylvania are facilities coordination, compliance-driven office administration, and multi-site operations oversight. Scan the live roles below and apply to whichever ones fit.
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Showing 4 of 19+ Office Operations Manager jobs
Why us?
When you are looking for a new job, you know in your heart you want to work where you belong. The Atterbury Hotel, managed by Sage Hospitality, may just be your ideal location. We are the architects of experience creating a friendly, supportive culture that is intriguing and refreshing to those who are seasoned in hospitality as well as those putting their toes in the water for the first time. Let us be your guide.
Forge ahead with the top hospitality team around and navigate our guests through their journey in the hotel, restaurant, bar, downtown Pittsburgh, and beyond. There are many moving pieces to the operation. With attention to detail, empathy and multi-tasking abilities you could be the perfect fit. Could this be where you belong?
At Sage we create a culture of belonging. Our team members serve with creativity and passion. Sage associates execute unforgettable experiences and take pride in our communities. We set new standards in hospitality.
Job Overview
The Assistant Front OƯice Manager supports the Front OƯice Manager in leading daily front
desk and guest services operations. The position serves as a visible manager on duty
during assigned shifts, ensures consistent service standards, coaches front oƯice
colleagues, resolves guest issues, and coordinates with hotel departments to deliver
eƯicient and personalized guest experience.
Responsibilities
Front office leadership and operations
ï‚· Direct daily front desk workflow during assigned shifts, including arrivals,
departures, room assignments, room readiness, and accurate guest account
handling.
 Serve as the front oƯice leader on duty when assigned; make timely operational
decisions within established authority and escalate significant matters
appropriately.
 Monitor staƯing coverage, lobby presentation, shift handoƯs, operating procedures,
and adherence to hotel service and safety standards.
Guest experience and service recovery
ï‚· Handle escalated guest concerns with professionalism, document follow-up, and
coordinate timely resolution across departments.
ï‚· Support VIP, special-occasion, group, and repeat-guest recognition and arrival
planning in coordination with applicable hotel teams.
ï‚· Review guest feedback and service trends; propose practical improvements and
track follow-through on recurring issues.
Team leadership and development
 Coach and train front oƯice colleagues on service standards, systems, policies, and
guest recovery; provide timely feedback to the Front OƯice Manager.
ï‚· Direct work assignments and support onboarding, performance feedback, and
department meetings as delegated by the Front OƯice Manager.
Controls, communication, and collaboration
ï‚· Follow and reinforce standards for payment processing, cash handling, guest
privacy, security, and incident documentation.
ï‚· Coordinate closely with Housekeeping, Engineering, Reservations, Food &
Beverage, and other partners to address guest needs and operational challenges.
 Complete shift reports, management handoƯs, and assigned follow-up items;
support front oƯice projects and operational initiatives.
OTHER RESPONSIBILITIES
ï‚· All other duties as assigned, requested or deemed necessary by management.
BEHAVIORAL FOCUS
ï‚· At Sage Hospitality, how we work matters just as much as what we do. We are
guided by a shared purpose to enrich lives, one experience at a time, and a vision to
redefine how the world experiences hospitality.
At The Atterbury Hotel, we embrace:
ï‚· Architectural Landmark Hospitality - The 1906 Fulton Building's seven-story arch
and 30-foot stained glass dome set the stage from arrival
ï‚· Cultural District Anchor - Steps from Heinz Hall, Benedum Center, PNC Park, and
the August Wilson Center
ï‚· Historic Preservation as Guest Experience - National Register of Historic Places
status felt in every lobby corner and communal space
ï‚· Warm Pittsburgh Hospitality - Friendly, unpretentious service with a genuine love for
the city and its guests
ï‚· All associates play an essential role in creating welcoming, inclusive environments
where kindness, hospitality, and excellence are felt by guests and teams alike.
These brandings reflect the unique spirit of The Atterbury Hotel and align with Sage
Hospitality's commitment to genuine, meaningful connection.
Qualifications
Education/Formal Training
High School diploma or equivalent
Experience
Minimum two years previous experience as a front desk supervisor or minimum of four years front office experience in hotel work.
Knowledge/Skills
Must have total understanding of all hotel front office procedures.
Requires working knowledge of guest services and hotel services, policies or operations. Working knowledge is generally learned on-the-job.
Must have high school graduate level mathematical aptitude; know standard cash handling procedures and knowledge of computerized cash register systems.
Must have past experience in dealing directly with the public and acquired general knowledge of basic customer service skills.
Must be fluent in oral and written English.
Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations.
Must be highly organized and able to pay attention to minute written and verbal details, particularly when performing multiple tasks.
Excellent comprehension and literacy required to review correspondence, initiate reports, conduct training, etc.
Physical Demands
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Ability to read written forms of communication and monochrome computer screen.
Must be able to operate computer, calculator and telephone keyboards, for cash handling and paperwork processing.
Must be able to understand and follow verbal/written instructions, work on more than one task at a time, and be able to communicate both verbally and in writing.
90% of shift is standing, Bending/kneeling - repeated bending and kneeling required while filing.
Mobility - must be able to reach all areas of hotel to assist clients. Occasional standing. Occasional carrying and lifting of files and office items up to 25 lbs.
Environment
Work inside 95%Material/Equipment Used. Prolonged standing at indoor, thermostatically climate-controlled workstation.
Benefits
Medical, Dental, & Vision Insurance
401(k) with 100% Employer Match
Paid Vacation and Sick Time
Complimentary Employee Meals
Hotel Discounts (Both Marriott and Sage Portfolios)
Eligible for Referral Bonuses
Incentive Programs
Cell Phone Discounts
ID: 2026-34050
Position Type: Regular Full-Time
Property : The Atterbury Hotel
Outlet: Hotel
Category: Front Desk & Guest Services
Address : 107 6th St
City : Pittsburgh
State : Pennsylvania
EOE Protected Veterans/Disability
Why us?
When you are looking for a new job, you know in your heart you want to work where you belong. The Atterbury Hotel, managed by Sage Hospitality, may just be your ideal location. We are the architects of experience creating a friendly, supportive culture that is intriguing and refreshing to those who are seasoned in hospitality as well as those putting their toes in the water for the first time. Let us be your guide.
Forge ahead with the top hospitality team around and navigate our guests through their journey in the hotel, restaurant, bar, downtown Pittsburgh, and beyond. There are many moving pieces to the operation. With attention to detail, empathy and multi-tasking abilities you could be the perfect fit. Could this be where you belong?
At Sage we create a culture of belonging. Our team members serve with creativity and passion. Sage associates execute unforgettable experiences and take pride in our communities. We set new standards in hospitality.
Job Overview
The Assistant Front OƯice Manager supports the Front OƯice Manager in leading daily front
desk and guest services operations. The position serves as a visible manager on duty
during assigned shifts, ensures consistent service standards, coaches front oƯice
colleagues, resolves guest issues, and coordinates with hotel departments to deliver
eƯicient and personalized guest experience.
Responsibilities
Front office leadership and operations
ï‚· Direct daily front desk workflow during assigned shifts, including arrivals,
departures, room assignments, room readiness, and accurate guest account
handling.
 Serve as the front oƯice leader on duty when assigned; make timely operational
decisions within established authority and escalate significant matters
appropriately.
 Monitor staƯing coverage, lobby presentation, shift handoƯs, operating procedures,
and adherence to hotel service and safety standards.
Guest experience and service recovery
ï‚· Handle escalated guest concerns with professionalism, document follow-up, and
coordinate timely resolution across departments.
ï‚· Support VIP, special-occasion, group, and repeat-guest recognition and arrival
planning in coordination with applicable hotel teams.
ï‚· Review guest feedback and service trends; propose practical improvements and
track follow-through on recurring issues.
Team leadership and development
 Coach and train front oƯice colleagues on service standards, systems, policies, and
guest recovery; provide timely feedback to the Front OƯice Manager.
ï‚· Direct work assignments and support onboarding, performance feedback, and
department meetings as delegated by the Front OƯice Manager.
Controls, communication, and collaboration
ï‚· Follow and reinforce standards for payment processing, cash handling, guest
privacy, security, and incident documentation.
ï‚· Coordinate closely with Housekeeping, Engineering, Reservations, Food &
Beverage, and other partners to address guest needs and operational challenges.
 Complete shift reports, management handoƯs, and assigned follow-up items;
support front oƯice projects and operational initiatives.
OTHER RESPONSIBILITIES
ï‚· All other duties as assigned, requested or deemed necessary by management.
BEHAVIORAL FOCUS
ï‚· At Sage Hospitality, how we work matters just as much as what we do. We are
guided by a shared purpose to enrich lives, one experience at a time, and a vision to
redefine how the world experiences hospitality.
At The Atterbury Hotel, we embrace:
ï‚· Architectural Landmark Hospitality - The 1906 Fulton Building's seven-story arch
and 30-foot stained glass dome set the stage from arrival
ï‚· Cultural District Anchor - Steps from Heinz Hall, Benedum Center, PNC Park, and
the August Wilson Center
ï‚· Historic Preservation as Guest Experience - National Register of Historic Places
status felt in every lobby corner and communal space
ï‚· Warm Pittsburgh Hospitality - Friendly, unpretentious service with a genuine love for
the city and its guests
ï‚· All associates play an essential role in creating welcoming, inclusive environments
where kindness, hospitality, and excellence are felt by guests and teams alike.
These brandings reflect the unique spirit of The Atterbury Hotel and align with Sage
Hospitality's commitment to genuine, meaningful connection.
Qualifications
Education/Formal Training
High School diploma or equivalent
Experience
Minimum two years previous experience as a front desk supervisor or minimum of four years front office experience in hotel work.
Knowledge/Skills
Must have total understanding of all hotel front office procedures.
Requires working knowledge of guest services and hotel services, policies or operations. Working knowledge is generally learned on-the-job.
Must have high school graduate level mathematical aptitude; know standard cash handling procedures and knowledge of computerized cash register systems.
Must have past experience in dealing directly with the public and acquired general knowledge of basic customer service skills.
Must be fluent in oral and written English.
Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations.
Must be highly organized and able to pay attention to minute written and verbal details, particularly when performing multiple tasks.
Excellent comprehension and literacy required to review correspondence, initiate reports, conduct training, etc.
Physical Demands
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Ability to read written forms of communication and monochrome computer screen.
Must be able to operate computer, calculator and telephone keyboards, for cash handling and paperwork processing.
Must be able to understand and follow verbal/written instructions, work on more than one task at a time, and be able to communicate both verbally and in writing.
90% of shift is standing, Bending/kneeling - repeated bending and kneeling required while filing.
Mobility - must be able to reach all areas of hotel to assist clients. Occasional standing. Occasional carrying and lifting of files and office items up to 25 lbs.
Environment
Work inside 95%Material/Equipment Used. Prolonged standing at indoor, thermostatically climate-controlled workstation.
Benefits
Medical, Dental, & Vision Insurance
401(k) with 100% Employer Match
Paid Vacation and Sick Time
Complimentary Employee Meals
Hotel Discounts (Both Marriott and Sage Portfolios)
Eligible for Referral Bonuses
Incentive Programs
Cell Phone Discounts
ID: 2026-34050
Position Type: Regular Full-Time
Property : The Atterbury Hotel
Outlet: Hotel
Category: Front Desk & Guest Services
Address : 107 6th St
City : Pittsburgh
State : Pennsylvania
EOE Protected Veterans/Disability
See All 19 Office Operations Manager Jobs in Pennsylvania
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Find JobsOffice Operations Manager Jobs by City in Pennsylvania
Where Pennsylvania roles are concentrated, by current openings.
Office Operations Manager Job Market in Pennsylvania
A snapshot from current Pennsylvania openings, updated as new roles post.
Who's Hiring
What Pennsylvania Employers Look For
The qualifications that appear most often in office operations manager jobs across Pennsylvania.
- Bachelor's degree in business administration, management, or a related field required
- Three or more years of experience managing office operations or administrative teams
- Demonstrated proficiency with facilities management, vendor contracts, and budget oversight
- Strong working knowledge of Pennsylvania workplace safety regulations and OSHA standards
- Proficiency in Microsoft Office Suite and enterprise resource planning or operations software
- Excellent written and verbal communication skills with cross-departmental coordination experience
Office Operations Manager Jobs in Pennsylvania: Frequently Asked Questions
How do you become a office operations manager in Pennsylvania?
Most Pennsylvania employers require a bachelor's degree in business administration, operations management, or a related field, combined with progressive experience in administrative or office coordination roles. Pennsylvania does not issue a state license specific to this role, but candidates who hold certifications such as a Certified Manager credential from the Institute of Certified Professional Managers stand out. Many professionals move into the role by advancing from executive assistant, office coordinator, or facilities administrator positions within large Pennsylvania organizations.
Which companies hire office operations managers in Pennsylvania?
Pennsylvania office operations manager roles are posted by Penn State University, Carnegie Mellon University, and Ivy Health and others right now, based on current listings on Migrate Mate as of November 2026. Pennsylvania's concentration of large hospital systems, financial institutions, and state government agencies means demand is spread across both the private and public sectors throughout the commonwealth.
Which Pennsylvania cities have the most office operations manager jobs?
Pittsburgh, Philadelphia, and Bethlehem have the most office operations manager openings in Pennsylvania right now. Philadelphia leads because of its dense cluster of corporate headquarters, healthcare networks, and professional services firms, while Pittsburgh's strong base in healthcare, technology, and financial services drives consistent hiring there, and Harrisburg's role as the state capital generates steady demand within government agencies and affiliated organizations.
Are there remote office operations manager jobs in Pennsylvania?
Yes, but they're rare. About 83% of office operations manager openings tied to Pennsylvania are remote or hybrid as of November 2026, which reflects how hands-on the role tends to be in practice. The tasks most likely to shift to remote or hybrid arrangements are administrative oversight, vendor communication, and budget reporting, while facilities coordination and in-person team management remain firmly on-site.
How can I get hired as a office operations manager in Pennsylvania with little or no experience?
The most realistic entry path is starting as an office coordinator, administrative assistant, or operations associate at a large Pennsylvania employer such as a major health system, university, or state agency, then building toward a manager title through demonstrated ownership of processes. UPMC, Temple University, and the Commonwealth of Pennsylvania all run structured administrative career ladders that allow coordinators to move into operations management. Earning a project management or business operations certificate from a Pennsylvania community college or accredited online program strengthens your candidacy considerably.
Where can I find and apply to office operations manager jobs in Pennsylvania?
You can find and apply to office operations manager jobs in Pennsylvania on Migrate Mate, which lists current Pennsylvania openings updated regularly. Search the available roles, identify the ones that match your experience and preferred location, and apply directly to the ones that fit your background.
See All 19 Office Operations Manager Jobs in Pennsylvania
Find roles in Pennsylvania that match your experience and apply in just a few clicks.
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