Paralegal Jobs in Pennsylvania
Paralegal jobs in Pennsylvania are open across Philadelphia, Pittsburgh, and West Chester and other Pennsylvania metros, with employers like Jobot, City of Philadelphia, PA, and Dinsmore & Shohl LLP hiring at every experience level. Find a role that fits below and apply directly.
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Showing 5 of 33+ Paralegal jobs
INTRODUCTION
Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry.
SUMMARY
The Customer Service Escalations, Sr Associate handles complex, high-impact customer issues requiring expert problem-solving and empathy. This role serves as the primary resolution point for escalated cases, collaborates with internal teams to implement solutions, and ensures customer satisfaction while maintaining Shift4’s values of Trust and Excellence.
Responsibilities
- Own and resolve escalated customer issues related to payment processing, billing disputes, hardware/software issues, and account concerns.
- Provide empathetic, solution-oriented support across phone, email, and ticket channels.
- Partner with Risk, Product, and other teams to investigate root causes and implement fixes.
- Document case histories thoroughly and follow up to ensure complete resolution and customer satisfaction.
- Identify trends in escalations and recommend process or product improvements.
- Maintain composure and professionalism when handling sensitive or urgent situations.
- Represent Shift4’s values with every interaction.
QUALIFICATIONS
- Excellent communication and conflict-resolution skills.
- Calm, confident presence in escalated or emotional conversations.
- Experience in technical support, customer service, or account management.
- Strong analytical thinking and attention to detail.
- Comfort navigating systems, tools, and knowledge bases.
- Ability to work independently and as part of a cross-functional team.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.
INTRODUCTION
Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry.
SUMMARY
The Customer Service Escalations, Sr Associate handles complex, high-impact customer issues requiring expert problem-solving and empathy. This role serves as the primary resolution point for escalated cases, collaborates with internal teams to implement solutions, and ensures customer satisfaction while maintaining Shift4’s values of Trust and Excellence.
Responsibilities
- Own and resolve escalated customer issues related to payment processing, billing disputes, hardware/software issues, and account concerns.
- Provide empathetic, solution-oriented support across phone, email, and ticket channels.
- Partner with Risk, Product, and other teams to investigate root causes and implement fixes.
- Document case histories thoroughly and follow up to ensure complete resolution and customer satisfaction.
- Identify trends in escalations and recommend process or product improvements.
- Maintain composure and professionalism when handling sensitive or urgent situations.
- Represent Shift4’s values with every interaction.
QUALIFICATIONS
- Excellent communication and conflict-resolution skills.
- Calm, confident presence in escalated or emotional conversations.
- Experience in technical support, customer service, or account management.
- Strong analytical thinking and attention to detail.
- Comfort navigating systems, tools, and knowledge bases.
- Ability to work independently and as part of a cross-functional team.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.
See All 33 Paralegal Jobs in Pennsylvania
Find roles in Pennsylvania that match your experience and apply in just a few clicks.
Find Paralegal JobsParalegal Jobs by City in Pennsylvania
Where Pennsylvania roles are concentrated, by current openings.
Paralegal Job Market in Pennsylvania
A snapshot from current Pennsylvania openings, updated as new roles post.
Who's Hiring
- Jobot8
- City of Philadelphia, PA2
- Dinsmore & Shohl LLP2
- Hall Booth Smith, P.C.2
- Morgan Lewis2
Top Industries Hiring
- Law & Legal Services11
- Staffing & Recruiting8
- Banking & Financial Services2
- Education2
- Government & Public Sector2
What Pennsylvania Employers Look For
The qualifications that appear most often in paralegal jobs across Pennsylvania.
- Associate or bachelor's degree in paralegal studies or a related field
- Proficiency in legal case management and document management software
- Experience drafting legal documents, correspondence, and court filings
- Strong research skills using Westlaw, LexisNexis, or similar legal databases
- NALA Certified Paralegal or NFPA Registered Paralegal credential preferred
- Familiarity with e-discovery platforms and electronic filing systems
Paralegal Jobs in Pennsylvania: Frequently Asked Questions
How many paralegal jobs are there in Pennsylvania?
There are 33+ paralegal openings in Pennsylvania on Migrate Mate as of June 2026, with the most roles in Philadelphia, Pittsburgh, and West Chester. New positions post regularly as employers across Pennsylvania hire.
How much do paralegals make in Pennsylvania?
Paralegals in Pennsylvania earn a median of about $63,370 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $45,710 for the lowest 10% to over $96,080 for the top 10%. Pay rises with experience, specialty, and employer.
Which Pennsylvania cities have the most paralegal jobs?
Philadelphia, Pittsburgh, and West Chester have the most paralegal openings in Pennsylvania right now, with additional roles spread across smaller metros statewide.
Which companies hire paralegals in Pennsylvania?
Employers hiring paralegals in Pennsylvania include Jobot, City of Philadelphia, PA, and Dinsmore & Shohl LLP, based on current listings on Migrate Mate as of June 2026.
Are there remote paralegal jobs in Pennsylvania?
Yes. About 18% of paralegal openings tied to Pennsylvania are remote or hybrid as of June 2026. The rest are on-site roles based in Pennsylvania metros.
How do I apply for paralegal jobs in Pennsylvania?
You can apply to paralegal jobs in Pennsylvania directly on Migrate Mate. Search the listings above, find roles that match your experience and preferred Pennsylvania location, then apply to each one that fits.
See All 33 Paralegal Jobs in Pennsylvania
Find roles in Pennsylvania that match your experience and apply in just a few clicks.
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